US$31 Avg/night
Rate and special offer based on Check-in 18 May 2015 Check-out 19 May 2015

Hanoi City Palace Hotel

3 stars
View map of 106 Hang Bong Street, Hoan Kiem District Hanoi, Hanoi, 10000

Hotel Overview

Reviewer score
4.8
out of 5
8 reviews
Great hotel staff

This is the first time I bother to write a review because I was very impressed by the level of... See full review

  • SM Chou
  • 29 Jul 2014
Fantastic Service at Hanoi City palace Hotel!

This was (bar one) the best hotel we stayed in whilst in Vietnam. The staff are very service... See full review

  • Antonella
  • 18 Jan 2015
Indulge yourself in the exclusive tranquillity and luxury of your stay at Hanoi Elegance Sapphire Hotel where your needs are met with all the facilities and comforts.
General

The hotel has round the clock reception services to take care of all your requirements. While away your free time by exploring the city and its beautiful attractions or pamper your senses at the sauna.

Check-in time is 13.30 Check-out time is at 12.00 noon Travelers Cheque and major Credit cards accepted: Master, Visa, JCB, Amex

Available
Location

The Hotel Hanoi Elegance Sapphire is located at no:106 in the main shopping area of Hang Bong Street, in the centre of the historic Old Quarter of Hanoi. This property is just a minute walk from the famous Hoan Kiem Lake and is in proximity to the shopping and banking facilities, as well as eating and entertainment options.

Hanoi Elegance 3 Hotel 106 Hang Bong Street, Hoan Kiem District, Hanoi, Vietnam It is recommended that guest contact hotel to arrange private airport pickup service at affordable rates. OR from Noibai Int'l Airport, take an Airport Taxi (operated by Vietnam Airlines) to hotel in Hanoi Old Quarter. Estimated Rate: VND220,000 (roughly USD14). Journey time: 50 minutes. From Hanoi Railway Station or the Bus Station, take CP Taxi (calling number 8262626) or Hanoi Tourist Taxi (calling number 8535353). Rate: approximately VND35,000 (roughly USD2.2). its is advisable not to take the other taxis to avoid any scams. Journey time 10 minutes. For your safety, cyclo or motorbike taxi are not recommended.

  • 15 min drive to the Train Station
  • 50 min drive to the Airport
Dining

The on-site restaurant and bar serve a wide variety of delicious cuisine and drinks for you to dine and enjoy.
Rooms

All the guest rooms are elegantly designed and well equipped with new and modern amenities to make your stay as comfortable as possible.

Accompanying children under 5 years old are free of charge for room sharing (no extra bed is provided). Child 5 to 12 years is chargeable at USD10, payable to hotel.

Hanoi City Palace Hotel Rooms

Superior Superior
The room offers 1 queen bed with Welcome drinks, Welcome basket of fresh fruits, Daily breakfasts, Daily bottles of mineral water, Quiet, sound proof window, Dual split-type Air-conditioning, LCD television with cable, DVD player, IDD telephone, Electronic safe deposit box, Refrigerator & Minibar, Writing desk & Dressing table, Free FTTH & Wireless internet access with a Laptop, Coffee table and chair, Tea bags & coffee making facilities, Bathroom with bath tub and shower, Hair-dryer & Bathroom Amenities and Shaver outlet (220 volts).
Deluxe Twin
The room offers 2 single beds with Welcome drinks, Welcome basket of fresh fruits, Daily breakfasts, Daily bottles of mineral water, Quiet, sound proof window, Dual split-type Air-conditioning, LCD television with cable, DVD player, IDD telephone, Electronic safe deposit box, Refrigerator & Minibar, Writing desk & Dressing table, Free FTTH & Wireless internet access with a Laptop, Coffee table and chair, Tea bags & coffee making facilities, Bathroom with bath tub and shower, Hair-dryer & Bathroom Amenities and Shaver outlet (220 volts).
Deluxe Double
The room offers 1 queen bed with Welcome drinks, Welcome basket of fresh fruits, Daily breakfasts, Daily bottles of mineral water, Quiet, sound proof window, Dual split-type Air-conditioning, LCD television with cable, DVD player, IDD telephone, Electronic safe deposit box, Refrigerator & Minibar, Writing desk & Dressing table, Free FTTH & Wireless internet access with a Laptop, Coffee table and chair, Tea bags & coffee making facilities, Bathroom with bath tub and shower, Hair-dryer & Bathroom Amenities and Shaver outlet (220 volts).
Junior Suite
Room with private terrace, The room offers 1 king bed with Welcome drinks, Daily basket of fresh fruits, Daily breakfasts, Daily bottles of mineral water, Quiet, sound proof window, Dual split-type Air-conditioning, LCD television with cable, DVD player, IDD telephone, Electronic safe deposit box, Refrigerator & Minibar, Writing desk & Dressing table, Free FTTH & Wireless internet access with a Laptop, Coffee table and chair, Tea bags & coffee making facilities, Bathroom with bath tub and shower, Hair-dryer & Bathroom Amenities and Shaver outlet (220 volts).
Balcony Family Suite
Private Balcony, The room offers 1 king and a queen bed with Welcome drinks, Daily basket of fresh fruits, Daily breakfasts, Daily bottles of mineral water, Quiet, sound proof window, Dual split-type Air-conditioning, LCD television with cable, DVD player, IDD telephone, Electronic safe deposit box, Refrigerator & Minibar, Writing desk & Dressing table, Free FTTH & Wireless internet access with a Laptop, Coffee table and chair, Tea bags & coffee making facilities, Bathroom with bath tub and shower, Hair-dryer & Bathroom Amenities and Shaver outlet (220 volts).

Amenities

  • Free full breakfast
  • Free internet
  • Airport shuttle
  • Free parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Spa
Dining
Free full breakfast
Restaurant
24 hour room service
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Doctor on call
Currency exchange
Internet
Free internet
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Accessible facilities
Wheel chair access
Handicapped parking
Wheelchair accessible elevators

Recommendations for you

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Hotel Map

21.0292 105.845
Area served
Hanoi.
Nearby airports
Noi Bai International Airport.
Area description

The Hotel Hanoi Elegance Sapphire is located at no:106 in the main shopping area of Hang Bong Street, in the centre of the historic Old Quarter of Hanoi. This property is just a minute walk from the famous Hoan Kiem Lake and is in proximity to the shopping and banking facilities, as well as eating and entertainment options.

Hanoi Elegance 3 Hotel 106 Hang Bong Street, Hoan Kiem District, Hanoi, Vietnam It is recommended that guest contact hotel to arrange private airport pickup service at affordable rates. OR from Noibai Int'l Airport, take an Airport Taxi (operated by Vietnam Airlines) to hotel in Hanoi Old Quarter. Estimated Rate: VND220,000 (roughly USD14). Journey time: 50 minutes. From Hanoi Railway Station or the Bus Station, take CP Taxi (calling number 8262626) or Hanoi Tourist Taxi (calling number 8535353). Rate: approximately VND35,000 (roughly USD2.2). its is advisable not to take the other taxis to avoid any scams. Journey time 10 minutes. For your safety, cyclo or motorbike taxi are not recommended.

  • 15 min drive to the Train Station
  • 50 min drive to the Airport

Nearby points of interest

  • Hanoi Towers: 0.4 km
  • St Joseph Cathedral: 0.4 km
  • Hoa Lo Maison Central Museum: 0.4 km
  • Hoa Lo Prison: 0.4 km
  • Vietnam Women's Museum: 0.6 km
  • Le Nin Park: 0.6 km
  • Lenin Monument: 0.6 km
  • Vietnam Military History Museum: 0.6 km
  • Hoan Kiem Lake: 0.8 km
  • Hanoi Citadel: 0.8 km
  • Fine Arts Museum: 0.9 km
  • Temple of Literature: 0.9 km
  • Thang Long Water Puppetry Theatre: 0.9 km
  • One Pillar Pagoda: 1.4 km
  • Ho Chi Minh Mausoleum: 1.4 km
  • Hanoi Towers: 0.4 km
  • St Joseph Cathedral: 0.4 km
  • Hoa Lo Maison Central Museum: 0.4 km
  • Hoa Lo Prison: 0.4 km
  • Vietnam Women's Museum: 0.6 km
  • Le Nin Park: 0.6 km
  • Lenin Monument: 0.6 km
  • Vietnam Military History Museum: 0.6 km
  • Hoan Kiem Lake: 0.8 km
  • Hanoi Citadel: 0.8 km
  • Fine Arts Museum: 0.9 km
  • Temple of Literature: 0.9 km
  • Thang Long Water Puppetry Theatre: 0.9 km
  • One Pillar Pagoda: 1.4 km
  • Ho Chi Minh Mausoleum: 1.4 km
  • Ho Chi Minh Museum: 1.5 km
  • President Palace Memorial Site: 1.5 km
  • Geology Museum: 1.6 km
  • Thong Nhat Park: 1.8 km
  • Thong Tin Museum: 1.8 km
  • Vincom City Tower: 2.1 km
  • Hoang Cau Stadium: 2.5 km
  • Thu Le Park and Zoo: 3.9 km
  • Tay Ho Pagoda: 4 km
  • Van Gallery: 4 km
  • Museum of Ethnology: 5 km
  • Tan Mai Stadium: 5.5 km
  • 3D Creative Center: 6.2 km
  • Dai Tu Pagoda: 6.7 km
  • Vietnam Asian Indoor Game Stadium: 8.6 km

Hotel Policies

Check-in:
13:00
Check-out:
11:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hanoi City Palace Hotel

Overall score

4.8 / 5
5.01.0
8 out of 8
Amenities:
4.3
Cleanliness:
4.6
Hotel staff:
5
Comfort:
4.3
Location:
4.6
Value:
4.6

100% would recommend to a friend.

Sort by:
Review of Hanoi City Palace Hotel

Reviewer score

4
5.01.0
Antonella
Business
Yangebup
18 Jan 2015

Fantastic Service at Hanoi City palace Hotel!

This was (bar one) the best hotel we stayed in whilst in Vietnam. The staff are very service oriented and happy to book tours (though we went with Vega in the end, bit cheaper and offered more variety). The breakfast was fantastic, the front desk staff who spoke English were amazing. Our only gripe was that put us into their 'sister' hotel the first night (some problem with our room) a short walk away, and that was incredibly noisy/open to traffic and we didn't sleep, so slightly ruined our first day. Also next door there was rebuilding going on (there always is in Vietnam we concluded) and that started quite early, but less noisy than the first night!!! Good clean bathroom & well laid out. Complimentary fruit & water.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Staying in Old Hanoi town, this hotel is close to street food vendors and a number of 'western' style restaurants that provide both Vietnamese and Western dishes at not too inflated a price. The hotel provides a map with recommended sites and restaurants. Takes a while to orient yourself but once immersed its a great experience!

Review of Hanoi City Palace Hotel

Reviewer score

4
5.01.0
Robbie Globetrotter
Business
Prague, Czech Republic
25 Nov 2014

Great place in Hanoi

Clean, comfortable and just in the City Centre, near the Lake and all shopping areas. But the staff is the best, very helpful and friendly!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Hanoi City Palace Hotel

Reviewer score

5
5.01.0
SM Chou
Business
Singapore
29 Jul 2014

Great hotel staff

This is the first time I bother to write a review because I was very impressed by the level of service. I have never experienced such service in a hotel. All the staff (from manager to counter staff) were keen to provide good service and were attentive to our needs. Although the location is on the outskirts of the old quarter, it is worth the additional few minutes walk. This is the first hotel I have come across which provides a computer in your room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Hanoi City Palace Hotel

Reviewer score

5
5.01.0
askme
Business
Singapore
3 Oct 2012

Perfect Service

If there is only one outstanding thing about my short stay at this excellent conveniently located city hotel that I should mention then it has to be the friendly and attentive staff of this hotel. Everyone from the doorman to the travel desk staff were simply wonderful. Happily stayed longer and will certainly go back there!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Hanoi City Palace Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Not Provided
8 Mar 2010

Just the best in Vietnam for service

Just the best in Vietnam for service and value for money

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

Review of Hanoi City Palace Hotel

Reviewer score

5
5.01.0
Kate
Business
Not Provided
11 Aug 2009

Staff gave outstanding service

Staff gave outstanding service throughout the stay. Every assistance with visas, transfers and rebooking when moving to next destination. I highly recommend this hotel (they have 4 in Hanoi and of the two I stayed in, both were excellent!).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
4
Value:
5
Trip purpose:

Business

Review of Hanoi City Palace Hotel

Reviewer score

5
5.01.0
Vicki
Business
Not Provided
22 Jul 2009

This hotel provided a great start

This hotel provided a great start to our vietnam holiday. The staff could not have been more helpful or friendly. The best service we received across the country. The location was great and we would definitely stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
4
Trip purpose:

Business

Review of Hanoi City Palace Hotel

Reviewer score

5
5.01.0
Vanessa
Business
Not Provided
10 Apr 2009

The staff were very helpful. The

The staff were very helpful. The rooms were modern and clean. The breakfast was good. Overall in a good location of the Old Quatre. I enjoyed my stay at Hanoi Elegance 3.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

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