US$123 Avg/night
Rate based on Check-in 7 Mar 2015 Check-out 8 Mar 2015

The Grand Hotel and Casino

4 stars
View map of Lini Highway, Port Vila,

Hotel Overview

The-Grand-Hotel-and-Casino-Hotel-Exterior
Reviewer score
3.9
out of 5
16 reviews
Good location to stay

Staff are very friendly. All rooms are with view on the Ocean. Hotel situated in the city center... See full review

  • Christian74
  • 30 Jul 2014
Fantasic view great food clean

Fantasic view great food clean hotel See full review

  • Ian
  • 3 Jan 2011
Grand Hotel & Casino Vanuatu is a waterfront hotel in the centre of Port Vila, close to Iririki Island Resort. It also has vicinity to Coral Gardens, Hideaway Island Marine Reserve, Wet N Wild Zorbing, Millennium Caves and Tara Beach in its surroundings.
General

Grand Hotel & Casino Vanuatu features casino with an array of gaming machines and table games, for guests to have a great time. It also has spa, gymnasium, tennis court and swimming pool for guests' recreational purpose. Outdoor enthusiasts can also enjoy kayaking, jet skiing, scuba diving, beach volleyball, scuba diving, abseiling, golf and deep sea fishing that are in the vicinity of the hotel.



Location

Located on Lini Highway, the Grand Hotel & Casino in Vanuatu is short drive from Museum and Art Gallery, Mele Cascades waterfall. Some of the area attractions include Kayaking Vanuatu, Underwater Post Office, Bluewater Island Resort Aquarium, Mele Bay and Port Vila Harbour.

Dining

The Grand Hotel & Casino in Vanuatu offers a variety of dining options for guests to dine on authentic dishes in casual setting. Guests can also chill out with a refreshing drink in warm ambiance of any of the onsite bars, at the end of a long day.
Rooms

Designed for the convenience of guests, all accommodation units are designed in modern style and equipped with a list of standard facilities.

The Grand Hotel and Casino Rooms

Harbour View Room
Harbour View Room are well-appointed, large guestrooms with contemporary interiors. Situated on levels 1-2, all guestrooms feature magnificent water and harbour views, flat screen television, direct dial telephones, free WIFI, private balcony, marble bathroom with separate walk-in shower and bath, window with blind between bathroom and guestroom to enjoy the harbour vistas, interconnecting rooms available, air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/satellite TV, crockery/cutlery, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, jacuzzi/whirlpool/spa bath, kettle, laundry service, mini bar, modem/data port connection, non smoking rooms, pay-per-view-movies, radio, refrigerator, rooms service, safe in room, shaver in bathroom, tea and coffee making facilities, telephone and voicemail. King Zip bed or two Single beds.
Harbour Deluxe Room
Harbour Deluxe Room are well-appointed, large guestrooms with contemporary interiors. Situated on levels 3-5, all guestrooms feature magnificent water and harbour views, flat screen television, direct dial telephones, free WIFI, private balcony, marble bathroom with separate walk-in shower and bath, window with blind between bathroom and guestroom to enjoy the harbour vistas, interconnecting rooms available, air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/satellite TV, crockery/cutlery, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, jacuzzi/whirlpool/spa bath, kettle, laundry service, mini bar, modem/data port connection, non smoking rooms, pay-per-view-movies, radio, refrigerator, rooms service, safe in room, shaver in bathroom, tea and coffee making facilities, telephone and voicemail. King Zip bed or two Single beds.
Panorama Suite
Panorama Suites are well-appointed, large guestrooms with contemporary interiors. Situated on levels 1-5, all suites are open plan suites with 180 degree views, studio lounge all of which overlook Port Vila Bay, flat screen television, direct dial telephones, free WIFI, private balcony, marble bathroom with separate walk-in shower and bath, window with blind between bathroom and guestroom to enjoy the harbour vistas, interconnecting rooms available, air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/satellite TV, crockery/cutlery, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, jacuzzi/whirlpool/spa bath, kettle, laundry service, mini bar, modem/data port connection, non smoking rooms, pay-per-view-movies, radio, refrigerator, rooms service, safe in room, shaver in bathroom, tea and coffee making facilities, telephone and voicemail. King Zip bed or two Single beds.
Harbour Suite
Harbour Suites are well-appointed, large guestrooms with contemporary interiors. Situated on level 6, all suites are open plan suites with 180 degree views, studio lounge all of which overlook Port Vila Bay, flat screen television, direct dial telephones, free WIFI, private balcony, marble bathroom with separate walk-in shower and bath, window with blind between bathroom and guestroom to enjoy the harbour vistas, interconnecting rooms available, air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/satellite TV, crockery/cutlery, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, jacuzzi/whirlpool/spa bath, kettle, laundry service, mini bar, modem/data port connection, non smoking rooms, pay-per-view-movies, radio, refrigerator, rooms service, safe in room, shaver in bathroom, tea and coffee making facilities, telephone and voicemail. King Zip bed or two Singles plus a Double Sofa bed.

Amenities

  • High speed internet
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Casino
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Currency exchange
Internet
High speed internet
Transportation
Airport shuttle

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Reviewer score 4.7 out of 5
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Reviewer score 5.0 out of 5

Hotel Map

-17.742 168.3141
Area served
Port Vila.
Nearby airports
Bauerfield International Airport.
Area description
Right in the heart of Port Vila town and it is within walking distance to most restaurants, shopping and most business houses.

Nearby points of interest

  • Le Meridein Casino: 1.3 km
  • Roi Mata's Grave: 20.3 km

Dining

Crystal's restaurant
Crystal's restaurant offers impeccable 5-star service and a chic yet relaxed ambience. With spectacular views overlooking the harbour and iririki Island and offering an international menu with French provincial signature dishes, crystals provides a unique setting for any dinning experience.
Hemisphere Loung
Locate at the top of the hotel has a stylish yet casual environment with stunning views over Port Vila Harbour. Superb for catching up with friends or meeting with business colleagues and enjoy a signature cocktail.

Hotel Policies

Check-in:
14:00
Check-out:
10:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (16)

Ratings and reviews for The Grand Hotel and Casino

Overall score

3.9 / 5
5.01.0
16 out of 16
Amenities:
3.7
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4.6
Value:
3.8

88% would recommend to a friend.

Sort by:
Review of The Grand Hotel and Casino

Reviewer score

2
5.01.0
Brady F
Business
N/A
16 Jan 2015

Faded Grandeur.....

Unfortunately, the Hotel bears little resemblance to the brochure/web site. On arrival, check in takes forever, as if there is a problem with one person all the staff go to 'help out' which means we all wait!! The hotel furnishings must have been installed when the hotel was built - circa 1970 - and the hotel lobby area still smells of cigarette smoke, although the hotel purports to ne non smoking. Our room was basic, and the shower hadn't been cleaned in ages- there was soap scum on the doors, taps, screens etc. Toilettries were kept to a minimum, and most of the towels and face washers were grey. The swimming pool was over chlorinated. The only water quality tests we saw them carry out was a simple PH test strip - we do more with our own pool at home. So, it made for red eyes and sore skin. Add to that the surrounds of the pool showed signs of algae (a lot !), and the concrete was chipped and cracked, so unfortunately not a good experience! People are allowed to smoke in (believe it or not!) and around the pool, so even if you were trying to exercise you inhaled everyone else's smoke. The same is true of the balconies, we were unlucky enough to have smokers staying next door and along the corridor, so every time they smoked we had to close the balcony doors! We only used the restaurant once, and unfortunately my meal was so swimming in oil (not mentioned on the menu) it rendered it inedible. The cost was deducted from the bill, though, without asking. The hotel says here is a beach 200m away, and again from the photos you assume it is just beyond the pool.NO, it's across the bay, and it's 1500vt (about AU$15.00) every time you want to go across!!! All in all it was not a good experience.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

The Cafe du Village (next door to the hotel) is an excellent restaurant, in fact we ate there most nights and some lunchtimes as well. Restaurants generally are not good. Jill's Cafe is good for breakfasts and lunch. Although this is not a dining tip, snorkelling is fantastic, wherever you go on the island.

Review of The Grand Hotel and Casino

Reviewer score

4
5.01.0
Christian74
Business
New Caledonia
30 Jul 2014

Good location to stay

Staff are very friendly. All rooms are with view on the Ocean. Hotel situated in the city center and just at two steps of the 24h market. Place to be!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of The Grand Hotel and Casino

Reviewer score

3
5.01.0
breakfast
Business
orange n.s.w
10 Jun 2014

ok close to town

Was advised Breakfast included. Had Breakfast (Guess what) Handed a breakfast bill. Advised our rate was not including break fast . BUT THESE ARE THE BREAKS. Paid for breakfast .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of The Grand Hotel and Casino

Reviewer score

4
5.01.0
Crooked
Business
Brisbane, Queensland, Australia
1 Aug 2013

Short business trip

I like this absolute waterfront hotel. The fiji tout in common areas is tired but the service is friendly and is very clean. This is my third visit.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Grand Hotel and Casino

Reviewer score

4
5.01.0
cbrru
Business
Canberra, Australia
6 Feb 2013

Great location, great view

We were very comfortable for the 7 days we stayed at the Grand Hotel. The location was great as was the view from our room. Overall good value for money!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Catching buses to anywhere you need to go is very convenient, easy and cheap.

Review of The Grand Hotel and Casino

Reviewer score

4
5.01.0
Maxxam
Business
Sydney, Australia
19 Nov 2012

Great hotel!!!

The Grand Hotel and Casino is in a fantastic location, in the heart of Port Vila, close to everything really. The food at Crystal Restaurant was wonderful and I've never found friendly staff anywhere I've stayed. I highly recommend this hotel. If travelling with kids though I'd possibly look at a resort with watersports or a kids club.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Make sure you agree on a price with the driver if catching a bus. I had friends pay much more than they should have. I paid 150 vatu (per person) within Port Vila, 300 vatu to hideaway island and 400 vatu one way to the casades (it was low season though).

Review of The Grand Hotel and Casino

Reviewer score

4
5.01.0
Fiesta Girl
Business
Espiritu Santo
13 Jul 2012

Pamper getaway

Hotel staff are very attentive always happy to help. Good value quality meals are available 24/7 and the spa is fully equipped to pamper. The Hotel is located only a short walk from centre of town with access to taxis and buses just out their front door. Stayed here before and will continue to make The Grand Hotel my number one place to stay in Vila.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Best bargains are not in the main strip. Walk a couple of streets behind main shops and they stock same things at a cheaper rate.

Review of The Grand Hotel and Casino

Reviewer score

4
5.01.0
Anonymous
Business
Adelaide, South Australia
11 Jun 2012

Great holiday in great hotel

On our first visit to Vanuatu we were attracted to the Grand Hotel & Casino by the amenities, location and value for money offered on the travel website. Our expections were exceeded in every way. The location is superb, every room has a balcony and glorious view of the harbour - right on it, not from a distance - the centre of town is within ambling distance, good restaurants are a stone's throw away, and the Iririki Island ferry terminal is literally next door. Airport transfers (both directions) were included, as were excellent breakfasts. Although not our cup of tea, for those that enjoy a flutter on the tables or pokies, the casino conveniently but discretely opens straight off the main foyer. We were delighted with the friendliness and helpfulness of all the staff, also the accessibility and courtesy of the management. Sound too good to be true ? Well it wasn't to us. PS - a tip. The first Wednesday night of each month is discount Moet champagne night - great value (in moderation of course).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Grand Hotel and Casino

Reviewer score

4
5.01.0
Sydney Boy
Business
Sydney
23 Mar 2012

Vanuatu

Worth the visit. Forget the Casino but hotel is fine.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of The Grand Hotel and Casino

Reviewer score

4
5.01.0
Travelling wanderer
Business
Sydney NSW, Australia
10 Dec 2011

Comfy Room, Great Price

This hotel seems to be one of the tallest in Pt Vila. Situated close to shops, transport and attractions it was a perfect base for us. The staff are friendly and helpful, especially the chap who organises tours and transfers. The bed was one of the most comfortable we've had, and the sheets and pillows were good quality. They serve a continental breakfast in the restaurant that was included in the cost of the room. Although the meats and cheeses were a little boring, the pastries and coffee were delicious. We had full free use of the kayaks and other gear at Iririki. Also had wifi internet and the usual satellite tv. The air conditioning was a godsend and worked really well. Pool had a good view of the harbour.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

The food is expensive, similar prices to what you would pay at a hotel in Sydney. ie hamburger n chips 1600 vatu - about $16-17 Australian. Tastes great. All the hotels and restaurants nearby appeared to charge about the same or more for food. Try the open markets if you want to pay less but lookout for food poisoning. BYO Imodium as it costs Aud$35 for a packet of 6 tabs in Pt Vila!

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