US$159 Avg/night
Rate and special offer based on Check-in 3 Sep 2015 Check-out 4 Sep 2015

Sheraton Kona Resort & Spa at Keauhou Bay

4 stars
View map of 78-128 Ehukai Street, Kailua-Kona, HI 96740

Hotel Overview

Reviewer score
4.5
out of 5
11 reviews
Beautiful hotel with stunning views

We had a fabulous stay at Sheraton Kona Resort & Spa. The room was spacious and slightly scented.... See full review

  • Janet J.
  • 6 Apr 2015
Massive room with a beautiful ocean view

My husband and i arrived & at check-in was offered a great deal to upgrade our room, in which we... See full review

  • Sendy F.
  • 6 Apr 2015
Travellers looking for a posh Hawaiian vacation in the Big Island book a stay at Sheraton Kona Resort & Spa at Keauhou Bay. This luxurious leisure complex at Keauhou Bay provides guests an ideal gateway to enjoy water activities at the Pacific. While in the area, vacationers can buy local products at Keauhou Shopping Center and Keauhou Farmers Market. Explore Historic Kailua Village during free time.
General

Smoke-free Sheraton Kona Resort & Spa at Keauhou Bay features Ho'ola Spa, gym, Jacuzzis and pool with 200-ft waterslide. Added conveniences include wireless Internet access at the deck area and events spaces for over 2,000 guests. Valet parking is available for an added charge.
Location

Sheraton Kona Resort & Spa is situated on the water's edge in historic Keauhou in the Kona District of Hawaii. Apart from engaging in beach activities, holidaymakers can also swing clubs at Kona Country Club or Southwest Greens.
Dining

At Sheraton Kona, diners feast on lavish tropical buffet breakfast at Ainakai (fees apply). Relish mouth-watering seafood dishes while viewing manta rays at Rays on the Bay on site or relax with various drinks at the resort bars.
Rooms

All inviting rooms and suites are furnished with balcony/lanai that provides calming ocean views. In-room amenities include Wi-Fi access, 37-inch flat-panel TV and mini refrigerator. Some units feature spacious living and dining areas.

Sheraton Kona Resort & Spa at Keauhou Bay Rooms

Ocean View Room
Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Partial Ocean View
Partial Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Mountain View Room
Mountain View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator
Ocean Front Room
Ocean Front View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Fitness Center
Spa
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business centre
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Internet
WiFi
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.0 out of 5
Reviewer score 5.0 out of 5
Reviewer score 4.0 out of 5

Hotel Map

19.5586 -155.9648
Area served
Kailua-Kona Hawaii, Big Island Keauhou Bay
Nearby airports
Kona International Airport-KOA 15 Miles Hilo International Airport-ITO 96 Miles
Area description
Hulihe'e Palace - 5.0 mi/8.1 km Hawaii Forest and Trail Ecotours - 5.0 mi/8.1 km,Kona Coffee Living History Farm - 10.0 mi/16.1 km City of Refuge - 25.0 mi/40.2 km Volcano National Park - 96.0 mi/154.5 km

Dining

Ainakai Restaurant
Island inspired, seasonal breakfast buffet From the land to the sea, Ainakai features a fresh rotation of breakfast items with emphasis on Sheratons Color your Plate philosophy
Rays on the Bay
Where the food compliments the view Amazing views along with handcrafted cocktails, Hawaii inspired cuisine and live, local entertainment. Nightly sunsets and the resident Manta Rays await.
Holua Bar and Grill
Casual and fun poolside dining Holua embraces relaxation and fun poolside. Join us for a maitai and our world famous sliders!
Keauhou Coffee Company
Featuring Mamas 100% Kona Coffee in a relaxed outdoor setting A coffee shop, Kona Style. Grab and go or relax in open air lounge.

Meeting facilities

Meeting Info
Largest Meeting Room: 10000 sq. ft. Largest Meeting Room Seats: 1200 Smallest Meeting Room: 1000 sq. ft. Smallest Meeting Room Seats: 10 Conference Center on Site Meeting and Event Facilities

Hotel Policies

Check-in:
15:00
Check-out:
12:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton Kona Resort & Spa at Keauhou Bay

Overall score

4.5 / 5
5.01.0
11 out of 11
Amenities:
4.4
Cleanliness:
4.5
Hotel staff:
4.5
Comfort:
4.5
Location:
4.4
Value:
4

91% would recommend to a friend.

Sort by:
Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
Janet J.
Family
Ashbury
6 Apr 2015

Beautiful hotel with stunning views

We had a fabulous stay at Sheraton Kona Resort & Spa. The room was spacious and slightly scented. The carpet was soft and clean. The two queen beds were firm and comfortable. The bathroom was sparkling. The huge swimming pool was delightful and the waterslide was fun. Watching sunset by the pool was an unique experience. Sitting in the lobby taking in the breath-taking view is something that will stay in our memories for a long time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
Sendy F.
Couples
N/A
6 Apr 2015

Massive room with a beautiful ocean view

My husband and i arrived & at check-in was offered a great deal to upgrade our room, in which we did. We were also given our temporary loyalty card so we could take advantage of discounts in dining. Staff were friendly & nice. The bathroom was slightly dated but operational, though there were only 2 towels available as every other hotel i've stayed at there are always atleast. Food was great at the restaurant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

3
5.01.0
Kurt
Family
N/A
3 Feb 2015

Beautiful location but..:

... The hotel was very far from everything. The hotel itself was beautiful and the hotel restaurant - Ray's on the Bay was very good. The views around the hotel were incredible and the grounds on the property were very well maintained. The room was very comfortable but it was loud. You could hear ever door open and close in the hallway and even the people in the rooms next to yours. Some simple adjustments could have made the hotel a lot quieter. The cleaning staff did not do a great job of cleaning or restocking the room. We had to call 3/4 night to get something restocked that was overlooked... The staff was very nice and polite.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
4
Location:
3
Value:
2
Trip purpose:

Family

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
The Ageing Prop
Single
Sydney, Australia
10 Jul 2014

Location above all

A good restaurant...an upgrade to an ocean view room & within strolling distance of the bay where two separate & very good activities left from. Personally, I'd prefer a smaller place with less of a resort feel. I thus paid for facilities I didn't need or use. A resort fee of $30 daily grates. But the location was brilliant & made up for much. Particular praise for Gary the Concierge.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Single

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Angel009
Family
Hamilton, Ontario
22 Feb 2014

Hotel in Kailua-kona area

Overall experience was very good except we booked for a king bed and was unable to have it even though we had a confirmation from the booking agent website. The Hotel staff mentioned that we would have got a requested bed only if we had booked a room directly from them. However we still like the hotel because staff were helpful and tried to fulfilled the rest of our requests. Please note that the hotel building is old but clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Bings
Family
New Zealand
6 Jan 2014

Great family holiday

Had a good time - amazing waves crashing. Kids loved the pool. The staff were very helpful. The resort is a little worn and lifts very slow but the location and staff out shine any problems. Santa was a real treat - never knew he had an accent

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
Honeymooner
Couples
Holland, MI
17 Jun 2013

Peaceful Getaway

Amazing resort with breathtaking views all around. Great pool area too

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

4
5.01.0
Dorian
Couples
Canberra
7 Apr 2013

Nice Resort

Stayed one night on March 23 2013. Enjoyed our stay. Had a lovely meal in the open air restaurant. All the amenities were fine except the supposedly free Internet in our room didn't work which was annoying. It's also annoying to pay a resort fee when you don't get everything that is covered ie the free wifi in that fee. I was surprised to read that they have recently completed renovations as I felt that the bathrooms were tired and need doing up. So not sure what the renos were. Otherwise no complaints

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
Anonymous
Not Provided
31 Aug 2011

Beautiful resort. There is a

Beautiful resort. There is a resort fee charged when you check in but it covers internet, complimentary drinks, bottled water in your room & a few other extras. The bar which overlooked the ocean where the Stingrays swim was most spectacular. The swimming ppol facilities was great. The staff are friendly and extremely helpful. Will need to make sure I stay longer the next time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
4
Value:
4
Trip purpose:

Review of Sheraton Kona Resort & Spa at Keauhou Bay

Reviewer score

5
5.01.0
Amy
Not Provided
14 Aug 2011

What a FANTASTIC hotel. My only

What a FANTASTIC hotel. My only complaint - we didn't stay long enough! Our room was huge, the view was fantastic & the facilities were second to none! The location was great - but you do need a car in Kona. The pool was the best part (oh & the pool bar had the best burgers in Hawaii) the water slide made me (33) and my husband (40) feel like children again & the waterfall was almost as good as the real thing! I highly recommend this hotel and would love to be there now sipping on a cocktail watching the sun set over the ocean.........

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

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