US$390 Avg/night
Rate and special offer based on Check-in 13 Jul 2015 Check-out 14 Jul 2015

Sheraton Waikiki

4 stars
View map of 2255 Kalakaua Avenue, Honolulu, HI 96815

Hotel Overview

Reviewer score
3.9
out of 5
20 reviews
Waikiki Stay

This was our second time at the Sheraton. Location great and the usual Sheraton standards of... See full review

  • FreqTrav Sydney
  • 28 Jan 2015
Definitely recommend this hotel

Really enjoyed our stay here. Excellent location, a lot of shops and good restaurants nearby. Most... See full review

  • Toothfairy
  • 2 Jun 2014
Sheraton Waikiki Suites is situated right on Waikiki Beach. This hotel towers above the competition and provides an exclusive oceanfront getaway that can pamper, spoil and rejuvenate. The Sheraton is only a few steps away from the new Galleria Shopping Centre. Just step across the street into the International Marketplace or if you want to go farther than you walk, the Sheraton is a central location for most tour companies.
General

Sheraton Waikiki Suites in Honolulu is its own destination with a fresh water swimming lagoon and children's pool, a sunset cliff diving ceremony, the Spa Khakara, and more! The property is only four kilometres from Diamond Head which can be accessed by Trolley Tours.
Location

Sheraton Suites is located fourteen kilometres and approximately 45 minutes from the Honolulu International airport. It is just minutes walking distance from the Honolulu Zoo, the Waikiki Aquarium, and lots of shopping and nightclubs.

  • 4 km to the City Centre
  • 14 km to the Airport
Dining

Sheraton Suites in Waikiki has two restaurant bars, Rum Fire is known for having the largest collection of vintage rum in the United States, and The Edge of Waikiki offers dining at the waters edge. Other options include room service, coffee kiosks and Kai Market.
Rooms

Over half the rooms face the ocean and they all have balconies. There are both rooms and suites, all elegantly appointed and equipped with coffee maker, TV and telephone.

Sheraton Waikiki Rooms

Room Description
The iconic Sheraton Waikiki Resort has 31 floors overlooking beautiful Waikiki Beach. Each of the 1,636 air-conditioned rooms has been newly renovated with warm island decor enhanced by our signature Sheraton Sweet Sleeper Beds, five down-and-feather pillows, and duvets.
Room Categories
Choose between City View, Mountain View, Partial Ocean View, Ocean View, Ocean Front Room, Deluxe Ocean Front, Large Luxury Ocean, and ADA Room categories.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Fitness Center
Spa
Night club
Dining
Bar/Lounge
Restaurant
Room service
Services
Business centre
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 3.9 out of 5

Hotel Map

21.2778 -157.8293
Area served
Adjacent to luxury shopping at Royal Hawaiian Center, and 4 miles from downtown Honolulu, Sheraton Waikiki is only steps away from an intimate stretch of Waikiki Beach--2 miles of golden sand and great swimming.
Nearby airports
Honolulu International Airport-HNL
Area description
Waikiki Beach, International Market-225ft, Pearl Harbor-10mi, Honolulu Zoo-0.3mi, Kapiolani Park-0.4mi, Ala Moana Shopping Center-2mi,Aloha Tower-4mi, Aloha Stadium-10mi, Hanama Bay-12mi, North Shore 35mi

Nearby points of interest

  • Fort Derussy Beach: 0.5 km
  • Damien Museum: 0.8 km
  • Waikiki Baptist Church: 0.9 km
  • Ala Wai Park: 1 km
  • Honolulu Zoo: 1.3 km
  • Waikiki Shell: 1.6 km
  • Kapiolani Park: 1.7 km
  • Stan Sheriff Center: 2.1 km
  • Ala Moana Beach: 2.3 km
  • Honolulu Academy of Arts: 3.5 km
  • The Contemporary Museum: 3.8 km
  • Kakaako Waterfront Park: 4.1 km
  • Kawaiahao Church: 4.2 km
  • Shangri La Islamic Art Museum: 4.2 km
  • Kamehameha Statue: 4.4 km
  • Fort Derussy Beach: 0.5 km
  • Damien Museum: 0.8 km
  • Waikiki Baptist Church: 0.9 km
  • Ala Wai Park: 1 km
  • Honolulu Zoo: 1.3 km
  • Waikiki Shell: 1.6 km
  • Kapiolani Park: 1.7 km
  • Stan Sheriff Center: 2.1 km
  • Ala Moana Beach: 2.3 km
  • Honolulu Academy of Arts: 3.5 km
  • The Contemporary Museum: 3.8 km
  • Kakaako Waterfront Park: 4.1 km
  • Kawaiahao Church: 4.2 km
  • Shangri La Islamic Art Museum: 4.2 km
  • Kamehameha Statue: 4.4 km
  • Iolani Palace: 4.5 km
  • Washington Place: 4.5 km
  • Irvin Park: 4.9 km
  • Star Of Honolulu: 4.9 km
  • Aloha Tower Cruise Ship Terminal: 5 km
  • Aloha Tower: 5 km
  • Honolulu Botanical Gardens: 5.1 km
  • Hawaii Maritime Center: 5.4 km
  • Mauna Ala: 5.6 km
  • Honolulu Chinatown: 5.6 km
  • Waialae Country Club: 5.9 km
  • Queen Emma Summer Palace: 6.5 km
  • Pali Lookout: 6.6 km
  • Bishop Museum: 7.5 km
  • Koolau Golf Club: 11.4 km
  • Hanauma Bay: 13.8 km
  • Koko Head Park: 14.5 km
  • Aloha Stadium: 14.6 km
  • USS Arizona Memorial: 15 km
  • USS Bowfin Submarine Museum: 15.3 km
  • Bellows Beach: 15.3 km
  • Koko Crater Botanical Gardens: 15.3 km
  • Halona Blow Hole: 15.8 km
  • USS Missouri: 15.9 km
  • Sandy Beach: 16.2 km
  • Pacific Aviation Museum: 16.5 km
  • Wawamalu Beach: 16.6 km
  • Pearl Harbor: 16.7 km
  • Kailua Beach: 17 km
  • Lanikai Beach: 17.4 km

Meeting facilities

Meeting Info
We welcome you to experience the Sheraton Waikiki Resort and our International Conference Center of the Pacific. Our expansive meeting facilities offer the latest in technology, as well as upscale sophistication in an environment that ignites the senses of your guests and attendees. Featuring the best culinary experience in the islands, our talented staff is committed to delivering a unique and memorable event that is distinctly Hawaiian.

Dining

Kai Market
Inspired by Hawaii's Plantation Era dinner table which served as a gathering place for many different cultures we have created Kai Market. Chef Darren Demaya highlights local ingredients throughout his menu as he takes diners on a culinary tour of Hawaii. Serving breakfast from 6:00am-10:00am and Dinner from 5:00pm-9:30pm daily.
Ingredients
Ingredients (some assembly required) a new, innovative restaurant concept which combines made-to-order gourmet meals with fresh, healthy ingredients in a causal grab and go atmosphere. Fresh, healthy, delicious and fast Open from 6:30am-10:00pm daily
Edge of Waikiki
The Edge of Waikiki, a twist on the classic pool bar, is the perfect place for guests to relax, refresh and recharge during the day and enjoy Hawaiian entertainment in the evening. Fresh, delicious food and exotic cocktails served with the best view in Waikiki. Open from 10:00am-8:30pm daily.
Leahi Club Lounge
Our brand new Leahi Club Lounge on the 3oth floor offers enhanced breakfast and evening appetizer service. Guest booked in a Club Room Category have access to our upscale lounge.
RumFire
RumFire combines the country's largest selection of vintage rums, innovative "bahawaiian" tapas, daily entertainment and fire pits to create the hottest night scene on Waikiki Beach. Find out why RumFire was named best new restaurant in 2008. Open from 11:30am-midnight daily.
Yoshiya
Take a culinary journey to Japan and enjoy a sensational sushi bar, an elegant tatami room, and the serene tea ceremony featuring live music with traditional instruments. With a bi-lingual staff, beautiful surroundings, and an expansive menu, Yoshiya is an experience that is not to be missed!
In-Room Dining
Menu available for breakfast served from 6:00AM-11:00AM and dinner from 5:00AM-10:00PM.
Stay at One, Dine at All!
When you stay at any one of the four Starwood properties in Waikiki, you have privileges to charge meals at the other three to your room. That's flexibility you won't find elsewhere. That's Starwood Hawaii!

Hotel Policies

Check-in:
15:00
Check-out:
11:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton Waikiki

Overall score

3.9 / 5
5.01.0
20 out of 20
Amenities:
4
Cleanliness:
4.2
Hotel staff:
3.9
Comfort:
3.6
Location:
4.8
Value:
3.6

75% would recommend to a friend.

Sort by:
Review of Sheraton Waikiki

Reviewer score

4
5.01.0
FreqTrav Sydney
Business
N/A
28 Jan 2015

Waikiki Stay

This was our second time at the Sheraton. Location great and the usual Sheraton standards of service and standards. A few bad points though: a) refrigerator is located next to the bed - the noise and vibrations did not nake for a great nights sleep. b) pool areas (both) are overcrowded and you have next to no chance of getting a chair unless you head down at 6am. Coupled with this are the new (since we were last there) charges for sone chairs. c) the lower pool area is used as a thoroughfare for all from Waikiki beach - the could limit this to only hotel guests by manning the gates or having to swipe to get in. d) the exterior of the hotel is looking its age.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Go to Duke's for the ribs and salad bar!

Review of Sheraton Waikiki

Reviewer score

1
5.01.0
SV not happy
Business
Sydney, Australia
6 Oct 2014

Shock, unexpected

We were so happy to book our accommodation with Sheraton, however when they gave us our room we expected city view with balcony and a nice bathroom....but everything went down hill after entering the room, we were shock, it was unexpected that this room exist in Sheraton, it had a very old bathroom, our city view turned out to be a roof vent view and with no balcony, as we booked our accommodation with balcony with a nice city view but i was so disappointed i cried to my husband this was our first trip to Hawaii our first honeymoon after 10years of marriage us we did not our a honeymoon after we got married. Very SAD and disappointed thank you Sheraton for making me cry!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Review of Sheraton Waikiki

Reviewer score

4
5.01.0
Toothfairy
Business
Melbourne, Australia
2 Jun 2014

Definitely recommend this hotel

Really enjoyed our stay here. Excellent location, a lot of shops and good restaurants nearby. Most important thing, love to have our own hotel beach and pool overlooking the ocean.. Good facilities within the hotel. Quick elevator, no long waiting. Day tours can be booked at Concierge. Free activities such as flower lei making, ukulele class, etc.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Waikiki

Reviewer score

3
5.01.0
iwardnoyeh
Business
Sydney, Australia
14 Feb 2014

honeymoon

Stayed here in November for a few days, the staff were very helpful, friendly and polite and the location of the hotel was fantastic. The overall condition of the hotel however, was terrible. It is extremely outdated, unfortunately like many of the hotels in Waikiki. The room was large but very basic. Although it was kept clean the condition of the room and bathroom was very poor. Definitely not worth what they charge you for it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Review of Sheraton Waikiki

Reviewer score

3
5.01.0
FionaO
Business
Melbourne, Australia
19 Aug 2013

Lacking in Customer Service - but excellent location!!

This hotel was in a fantastic location, close to everything you want, however, the service was borderline ordinary. Overall service in the hotel was poor, apart from the bell desk staff who were always friendly and helpful. The rest of the hotel staff should take some training from those guys!!! Did nothing to ruin the holiday though, Hawaii is a magical place and I will be returning again and again, however, I won't be staying at the Sheraton again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Sheraton Waikiki

Reviewer score

4
5.01.0
Penkmeisters
Business
Melbourne, Australia
15 Jun 2013

Sheraton Waikiki

Our flight to Honolulu was cancelled and we ended up checking in a day later. I rang to advise of the situation and for them to not give our room away and then when we did check in the staff were awesome! When we checked out, they didn't charge us for the resort fee that day, and we didn't even ask for it. That's service! I would def stay there again. The guy at the Avis counter was fantastic! He recommended where to go around the island, the Waimea waterfall, the good shrimp trucks to eat at and was pretty much our tour guide. Ha ha. We enjoyed our time here.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Waikele premium shopping outlets were great! We got the $10 return trip per person shuttle bus and killed it shopping! Michael Kors and Coach are so cheap there (especially when the AUD is good). The shuttle bus co. also gives you a coupon book which you def use. Saks 5th Avenue was fantastic as well- as long as you don't mind spending a bit of time there.

Review of Sheraton Waikiki

Reviewer score

5
5.01.0
Penkmeisters
Business
Melbourne, Australia
15 Jun 2013

Awesome!

Great friendly and helpful staff! The resort charges are great compared to other hotels and what you get- a free drink voucher, unlimited Internet usage, 5 printing pages per day and 60 minutes of international calls per day - very handy!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

The Cheesecake Factory- awesome!!! But get there by 5 - 5.15pm as it gets ridiculously busy!! Try the avocado egg roles (no eggs in it though). They look like fat spring rolls filled with avocado- it's a must!

Review of Sheraton Waikiki

Reviewer score

4
5.01.0
Pam.F
Business
NSW,Australia
30 May 2013

Great location

Well located hotel in the heart of Waikiki. Had room with view of beach and Diamond Head so excellent outlook. Breakfast buffet very good. This is a big, busy hotel but this is to be expected in this location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Sheraton Waikiki

Reviewer score

5
5.01.0
team cook
Business
Australia
27 Apr 2013

Family holiday

Definitely in the best location. Hotel pool is great with kids as it has the slide and the beach right out the front.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Waikiki

Reviewer score

4
5.01.0
Margot
Business
Sydney
19 Feb 2013

Sheraton Waikiki

The hotel was very well situated near restaurants, transport and the beaches. A beautifully situated adult only ocean view pool was fantastic. Only issue: one afternoon they kicked guests out of that pool for a private function. The pool was an inclusion for guest use. The hotel was clean and had numerous food options at varying prices,

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Not Applicable

Many restaurants did takeout which could be taken to the pool or beach area which was better than sitting in a restaurant

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