US$133 Avg/night
Rate and special offer based on Check-in 20 May 2015 Check-out 21 May 2015

Castle Hilo Hawaiian Hotel

3 stars
View map of 71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720

Hotel Overview

Reviewer score
3.9
out of 5
8 reviews
Trip to Hilo

The Hilo Hawaiian was staffed by very friendly, very competent people. Especially those at the... See full review

  • George N.
  • 14 Feb 2015
Perfect Spot

Very laid back and a perfect spot for that holidays Handy to amenities (volcanoes etc) and not the... See full review

  • PamandGray
  • 29 Jun 2013
Travel away from the bustle of city living and enjoy a fun-filled tropical escape by booking a stay in the comfortable and well-located accommodations of Castle Hilo Hawaiian Hotel. Aside from enjoying various water activities at beaches nearby, vacationers in this Hilo, Hawaii hotel can also appreciate local flora and fauna at Coconut Island Park. Guests can also relish a breath of fresh air at Liliuokalani Gardens or have a picnic at Wailoa River State Recreation Area.
General

Castle Hilo Hawaiian Hotel provides banquet facilities, Internet access, safe deposit box at the front desk, coin-operated laundry facilities, Internet kiosk and travel agency. After touring the area, visitors can unwind in the pool and sun deck on site.
Location

Castle Hotel is on Banyan Drive near Hilo International Airport. While in Hilo, Hawaii, holidaymakers can sink a few holes at Hilo Municipal Golf Course or buy souvenirs at Hilo Shopping Center.

  • 3 km to the Airport (Hilo)
Dining

Queen's Court Restaurant at Hotel Castle serves mouth-watering international cuisine and regional specialties. Diners can also have refreshing cocktails, tasty appetisers and a grab and go lunch at Waioli Lounge on site.
Rooms

The hotel offers tastefully appointed rooms with plenty of space and picturesque views of the ocean. In-room amenities include air conditioning, refrigerator, coffee maker and cable TV. Iron/ironing board and hairdryer are available upon request.

Castle Hilo Hawaiian Hotel Rooms

Superior Hotel Room
This guest room has one king, or two double beds. Some rooms also include a balcony.
One Bedroom Banyan View Room
This guest room has one king size bed and one sofa sleeper. This guest room has a kitchenette, air conditioning, alarm clock radio, coffee/tea maker, direct dial telephone, refrigerator and remote control color cable TV.
Deluxe Ocean View
This guest room has one king, two queen beds available. Room also includes a balcony.
Standard Hotel Room
This guest room has one king, or two double beds available. Some with a balcony.

Amenities

  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Services
Conference facilities
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 3.8 out of 5
Reviewer score 3.5 out of 5

Hotel Map

19.7277 -155.0663
Area served
Hilo, Hawaii
Nearby airports
Hilo Airport (ITO) 2 miles/Kona Airport (KOA) 130 miles
Area description
Located on Hilo Bay in quaint Hilo town.

Dining

Queen's Court Dining Room
Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual

Hotel Policies

Check-in:
15:00
Check-out:
12:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Castle Hilo Hawaiian Hotel

Overall score

3.9 / 5
5.01.0
8 out of 8
Amenities:
3.1
Cleanliness:
4
Hotel staff:
3.9
Comfort:
4.3
Location:
3.8
Value:
3.8

100% would recommend to a friend.

Sort by:
Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
George N.
Business
N/A
14 Feb 2015

Trip to Hilo

The Hilo Hawaiian was staffed by very friendly, very competent people. Especially those at the front desk whom I felt were excellent. We upgraded to a suite that was clean, neat and nice but the furnishings were not up to snuff with what one would expect to see in a suite. Not bad or anything but certainly not all that good either. The bed was very comfortable but that is the best I can say on the furnishings. The view was spectacular and the grounds were very nice. The pool was small and the pool area totally generic but we didn't use it and that wasn't important to us.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Continental Brenda
Business
Houston, TX
4 Aug 2013

Family Vacation

Renovation was going on, but they kept noise and dust to a minimum. Our lanai was very pleasant and the staff very accommodating. Meals were a little pricey, but delicious. Were given a $5. discount per room on buffets. Adjacent gardens created a beautiful atmosphere. We had a refrigerator, but no hair dryer or iron. I don't know that an "ocean" view would be worth the extra money. Excellent picnicking/people watching with locals next door at Coconut Island. Safe swimming for small children.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Ken's Cafe is about most economical place to eat. Banyan's (Coconut Willie's before), next door at Uncle Billy's Seaside Hotel, has fresh-made Malasadas and a delicious omelet.

Review of Castle Hilo Hawaiian Hotel

Reviewer score

5
5.01.0
PamandGray
Business
New Zealand
29 Jun 2013

Perfect Spot

Very laid back and a perfect spot for that holidays Handy to amenities (volcanoes etc) and not the same amount of people that is found on the other side of island (Kona ). The staff on the information counter at the hotel was very helpful and a delight to deal with. Right by the water it was a perfect setting with Hilo just 15 minutes walk away, will miss the Markets with all that yummy fruit. The rooms, though a bit tired were spotless I believe the place is being done up in stages.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Not Provided
31 Aug 2011

A nice hotel that is convenient

A nice hotel that is convenient and central to Hilo. Will come back and stay for the next trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
No rating
Location:
4
Value:
4
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

2
5.01.0
James
Business
Not Provided
19 Jan 2010

Checking in proved to be a very

Checking in proved to be a very difficult task for the staff members. The hotel itself is ok at best, but there is nothing to do around it. No restaurants, beaches, anything. If you go to the big island, stay on the Kona side. Much better.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
No rating
Location:
1
Value:
3
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Jonathan
Business
Not Provided
17 Dec 2009

We enjoyed staying at the Castle

We enjoyed staying at the Castle Hilo, Banyan Dr. is a lovely location in Hilo and quite convenient for getting to attractions, restaurants, and shopping on the east coast of Hawaii. Hilo is not for those who are looking for a beach resort but is great for those who want to enjoy golf, shopping, and restaurants. Hotel does not provide a refrigerator or microwave. TV was small but channel selection adequate. Covered parking is provided at the hotel and they also have coin-op laundry. Swimming pool is nice but small.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
No rating
Location:
4
Value:
4
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Adam
Business
Not Provided
15 Dec 2009

This is an old and tired looking

This is an old and tired looking hotel however it has nice views and has a good pool. Good price for what you get.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
No rating
Location:
3
Value:
4
Trip purpose:

Business

Review of Castle Hilo Hawaiian Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Not Provided
16 Jun 2009

Big room. Easy location to find.

Big room. Easy location to find. Good enough for someone that wants to spend most of their time exploring the island.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
No rating
Location:
4
Value:
3
Trip purpose:

Business

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