US$105 Avg/night
Rate and special offer based on Check-in 19 Jul 2015 Check-out 20 Jul 2015

Mercure Exeter Southgate Hotel

4 stars
View map of Southernhay East, --, EXETER, EX1 1QF

Hotel Overview

Reviewer score
4.4
out of 5
12 reviews
Overall very good. Staff were

Overall very good. Staff were very helpful and the facilities were great See full review

  • Anonymous
  • 31 Aug 2011
very pleasant stay would use again

very pleasant stay would use again when in exeter. staff very friendly.excellent location See full review

  • wendy
  • 23 Aug 2010

Mercure Exeter Southgate Hotel Rooms

1 Db bed Sup
Classic Family Guestroom. Classic Family Guest Rooms are spacious modern bedrooms with flatscreen TV and WIFI. Each room has a double bed, a sofa bed as well as en suite facilities. Climate control in each room. 2nd child on rollaway bed available on requ
1 Db bed Std
Classic Double or Twin Guestroom. Classic double rooms with en suite facilities, baths on request. Rooms are furnished with a modern and contemporary feel and are equipped with TV, telephone, tea & coffee making facilities plus free WIFI access.
2 Sg beds Std
Standard Room with 2 single beds. Classic twin rooms with en suite facilities providing bath & shower. Rooms are furnished with a modern and comfortable feel and are equipped with climate control, TV, telephone, tea & coffee making facilities plus free Wi
1 Db bed Exec
Mercure Privilege Guestroom. Privilege Rooms with a modern & contemporary design. Rooms include TV, newspaper, climate control & free WIFI, safe, a selection of soft drinks plus bathrobe, slippers, en suite facilities & full range of exclusive toiletries.

Amenities

  • WiFi
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Elevators
Activities
Heated pool
Fitness centre or spa
Jacuzzi
Sauna
Golf
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Express check in
Express checkout
Concierge desk
Security
Wake-up service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Porters
FAX
Doctor on call
Overhead projector
Audio visual equipment
Internet
WiFi
Parking
Parking
Outdoor parking
Accessibility
Accessible facilities
Room
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Iron
Bath tub

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Reviewer score 4.0 out of 5
Reviewer score 4.0 out of 5
Reviewer score 4.5 out of 5

Hotel Map

50.7222 -3.5267
Nearby airports
EXT, (EXT), 10.30, KM, W; PLH, (PLH), 73.50, KM, NE; BRS, (BRS), 108.00, KM, SW;
Area description
Downtown

Dining

GATE HOUSE RESTAURANT
Our chef, Mr Jeroen Langenegger, welcomes you in our Gate House Restaurant. Guests can enjoy contemporary British cuisine including locally sourced meat and fresh seafood.
LOUNGE BAR & TERRACE
The lounge bar and Terrace are open all day, for a drink or for a light meal. 24 hour room service is also available.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Mercure Exeter Southgate Hotel

Overall score

4.4 / 5
5.01.0
12 out of 12
Amenities:
4.3
Cleanliness:
4.2
Hotel staff:
4
Comfort:
3
Location:
4.6
Value:
4.1

100% would recommend to a friend.

Sort by:
Review of Mercure Exeter Southgate Hotel

Reviewer score

4
5.01.0
The Travelling P's
Business
Hoorn, Netherlands
11 Jun 2013

Perfect location in a lovely city

The Mercure met all the usual standards of the hotel chain. The room could be a bit bigger, but it was comfortable with the exception that they seem to have used Snow White's dwarfs as plummers. The shower was so low! Otherwise friendly staff and a good breakfast. Biggest plus is it's easy access to the Cathedral and the city. A very nice stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

The free guided walking tours by the city's Red Coats are well worth while and begin just a short walk from the hotel.

Review of Mercure Exeter Southgate Hotel

Reviewer score

2
5.01.0
Keithybear
Business
Wakefield, UK
11 Jul 2012

Cold shower

Only got cold water in shower even when set to hot. Water at handbasin hot. Weird? Staff at checkin a bit abrupt with no welcoming smile, perhaps because I didn't book direct. Only enough shampoo & shower gel for 1 person, but there were 2 of us. We were not asked if we wanted a morning paper but other guests were. Room was clean & tidy and hotel is very central.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Go around the corner to Wetherspoons on South Street for well priced food & drink.

Review of Mercure Exeter Southgate Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Not Provided
31 Aug 2011

Overall very good. Staff were

Overall very good. Staff were very helpful and the facilities were great

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
4
Value:
4
Trip purpose:

Business

Review of Mercure Exeter Southgate Hotel

Reviewer score

4
5.01.0
PRADEEP
Business
Not Provided
19 Jan 2011

Excellent location and good size

Excellent location and good size rooms. Good breakfast Weak point : room service - very poor; the food ordered came after ONE hour 15 mins ! They dont even keep a water jug/glasses in the room and charge you 5 pounds when you ask for one !!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
No rating
Location:
5
Value:
3
Trip purpose:

Business

Review of Mercure Exeter Southgate Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Not Provided
18 Sep 2010

Our room was situated on the ground

Our room was situated on the ground floor, we stayed about a year ago on the 1st floor in a nice modern clean room. Unfortunately this room was not. It was a disabled equiped guest room. Dark decor and wall paper hanging off the wall with mould growing around the bath. I was very unimpressed and thought did the hotel not think that all guests staying would enjoy the standard presented on the upper floor. As we were only staying for 1 night we put up and enjoyed the rest of the facilities instead. Nice breakfast and use of the pool with good central location made up for the 1980's styled cigarette stained room. If we stay again I will make sure we go up a floor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
No rating
Location:
4
Value:
3
Trip purpose:

Business

Review of Mercure Exeter Southgate Hotel

Reviewer score

5
5.01.0
wendy
Business
Not Provided
23 Aug 2010

very pleasant stay would use again

very pleasant stay would use again when in exeter. staff very friendly.excellent location

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

Review of Mercure Exeter Southgate Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Not Provided
16 Aug 2010

The reception area of the hotel

The reception area of the hotel is beautiful.... the rooms are quite good. They could due with a bit of a refurb but nonetheless I would definitely stay there again. The location is great; walking distance in to town. Also enjoyed the pool & sauna.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

Review of Mercure Exeter Southgate Hotel

Reviewer score

5
5.01.0
David
Business
Not Provided
8 Jun 2010

The room was very comfortble and

The room was very comfortble and had been recently been refurbished to a hifg standard. The breakfast was excellent as is the location of the hotel which is only a few minutes walk from the cathedral. We very much enjoyed our stay and will visit again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

Review of Mercure Exeter Southgate Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Not Provided
31 Mar 2010

very pleasant stay. found the

very pleasant stay. found the staff to be vey helpful. enjoyed the swimming pool.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

Review of Mercure Exeter Southgate Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Not Provided
25 Feb 2010

Had a lovely stay here and excellent

Had a lovely stay here and excellent location in central exeter. Was given a free upgrade on arrival. Enjoyed using swimming pool, jacuzzi and sauna. Would definately recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

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