Unfortunately the food at breakfast was slow in coming and slow in being refilled so we did not get... See full review
12 Jul 2010
Mercure translates as mercury. A metal, a commodity, something to be valued. Sadly the same cannot... See full review
11 Nov 2013
Being an oasis of relaxation, the Mercure Dorking White Horse Hotel offers a pleasant ambience, high standards of comfort and convenient facilities for business as well as leisure travellers.
For more effective, efficient, and enjoyable meetings, the Mercure Dorking White Horse Hotel offers 5 well-equipped meeting rooms, capable to accommodate up to 60 guests. The hotel's lobby is an ideal place to relax or have a casual chat with friends or families.
Located within easily accessible via the M25, the Mercure Dorking White Horse Hotel is 5 minutes drive from the Dorking Train Station. Enviable location of the hotel enables you to visit Dorking, the surrounding picturesque villages and Chessington World of Adventures.
Discover exquisite tastes of the various seasonal a la carte menus, traditional English and international cuisine that are offered at the on-site Coach House Restaurant. Sip your favourite drink at the in-house bar, which is also an ideal place to relax.
Elegantly designed, all the 78 spacious guestrooms are gracefully appointed and come with all contemporary amenities, enabling you to relax and have a blissful sleep after a busy day.
Mercure Dorking White Horse Hotel Rooms
1 Db bed Clc
Classic double or twin room. Classic double & twin rooms with a blend of contemporary & classic design. All rooms have an en suite bathroom, hairdryer, direct dial telephone, Wi-Fi, TV, tea and coffee making facilities, iron, ironing board and trouser pre
1 Db bed Sup
Superior double room. Superior double rooms with modern décor, authentic features, TV, radio, direct dial phone, Internet access, en suite with upgraded bathroom amenities, tea & coffee making facilities, complimentary water, mini fridge, iron, ironing bo
No smoking rooms/facilities
No smoking rooms/facilities
24 hour front desk
Audio visual equipment
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THE COACH HOUSE RESTAURANT
The Coach House Restaurant table d hote and seasonal a la carte menus offer traditional English and international cuisine. Warm and friendly service from our experienced team.Non smoking area. Opening hours: 7am to 9:45pm
THE COACH HOUSE BAR
Open to non-residents. The Bar and Lounge provides a traditional warm welcome with open log fires and low beamed ceilings adds to the ambience of bygone era. Offering lounge food daily and drinks. An ideal meeting place for business or pleasure.
Terms and conditions
Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Mercure translates as mercury. A metal, a commodity, something to be valued. Sadly the same cannot be said of my stay.
On arrival I was informed my booking did not include breakfast; would I like to pay extra for it? No I would not, and what's
more, no part of my booking confirmation stated that breakfast was not included. Not a good start.
On to the room. I'm staying the "modern" block, not the 15th century part. I say "modern" ... if your idea of modern is a fridge that isn't cold, towels with holes in them and peeling paintwork on the radiators, creaking central heating and noisy nieghbours, you'll be happy. I was not.
On the plus side, the bed was large and comfortable, there was buckets of hot water for a bath, and the aforementioned heating was at least effective, despite the noise
Overall, an aged and outdated hotel badly in need of updating to match its prices and its location. The youth hostel I stayed in the night before was no less comfortable and far better value
Hotel features (5 = best, 1 = worst):
Review of Mercure Dorking White Horse Hotel
12 Jul 2010
Unfortunately the food at breakfast
Unfortunately the food at breakfast was slow in coming and slow in being refilled so we did not get a chance to fully enjoy the full breakfast as we would have had to wait too long to have the trays refilled.
Otherwise the facilities were great.