US$46 Avg/night
Rate based on Check-in 15 Feb 2016 Check-out 16 Feb 2016

Centara Hotel Hatyai

4 stars
View map of 3 Sanehanusorn Road, Songkhla, Hat Yai, 90110

Hotel Overview

Reviewer score
3.7
out of 5
19 reviews
Good hotel

Location is centralized ,hotel is good and clean and staff are friendly See full review

  • Ken
  • 4 Aug 2015
Great! Will stay in again

enjoy it. This is my return stay with them. Can't appreciate it more See full review

  • Viv Chong
  • 5 Jun 2015
Centara Hotel Hat Yai: Hat Yai, known as Gateway to the South, is home to this distinctive hotel. The city''''s proximity to the Malaysian border has made it an important trading post through the years. In many cases, it offers a wide range of goods unavailable elsewhere in Thailand. Guests who wish to go shopping need look no further as Thailand''''s leading Central Department Store is right on the premises. Nearby is the Gimyong market and Santisuk Market renowned for its wide variety of electrical goods as well as street stalls selling an abundance of fruits and other products at attractive prices. Centara Hotel Hat Yai is also a local landmark and a preferred venue for corporate events in addition to offering comfortable accommodation for leisure and business travellers as it is located 20 minutes from Hat Yai International Airport.

Centara Hotel Hatyai Rooms

SUPERIOR - ROOM
Superior room offers from 25 to 28 square metres of living space and can accommodate up to 3 adults OR 2 adults and 1 child per room. Each unit is equipped either with a king size bed or twin beds, spacious bathroom with a rainfall shower and separate bathtub, LCD television with international satellite TV channels/programmes, in-house movies, in-room safe, minibar and refrigerator, bathrobes, slippers, tea and coffee making facilities, hairdryer, wireless broadband internet access, individually controlled air-conditioning and IDD line telephone. Access to the Premium Lounge is available for additional charge.

Amenities

  • Free Wi-Fi in Room
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Fitness Center
Spa
Game room
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Doctor on call
Currency exchange
Internet
Free Wi-Fi in Room
Transportation
Airport shuttle
Parking
Parking

Hotel Map

7.0092 100.4778
Area served
City
Nearby airports
Hatyai International Airport
Area description
The Hotel is situated in the centre of bustling Hatyai, the commercial and shopping hub of Southern Thailand.It offers convenient access to all business districts as well as tourist attractions, which includes thw Wolds 3rd largest statue of the Reclining Buddha

Hotel Policies

Check-in:
14:00
Check-out:
12:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by HotelClub

Ratings and reviews for Centara Hotel Hatyai

Overall score

3.7 / 5
5.01.0
19 out of 19
Amenities:
4
Cleanliness:
3.9
Hotel staff:
4.1
Comfort:
3.9
Location:
4.7
Value:
3.7

84% would recommend to a friend.

Sort by:
Review of Centara Hotel Hatyai

Reviewer score

3
5.01.0
Lyn Li
Couples
N/A
11 Nov 2015

Unpleasant stay

Checked in was fast and was told that my room was upgraded FOC thought a good start for me. Upon entering, no bathtub, no room slippers and bathrobe provide but spotted many ants on side table, desk, bathroom and occasionally on beds. Some ants was underneath the glass panel of table top. Despite me killing them there were still endless of them throughout my stay. 2nd day while I was brushing my teeth, baby cockroach no idea from where was seen crawling on my leg. Slapped it dead and left it behind the entrance door. Paranoid and wonder whether there will be more luckily no. Overall the location is great and wifi good enough just that the cleanness needs to be maintained.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Couples

Review of Centara Hotel Hatyai

Reviewer score

4
5.01.0
Ken
Friends
Singapore
4 Aug 2015

Good hotel

Location is centralized ,hotel is good and clean and staff are friendly

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Friends

Review of Centara Hotel Hatyai

Reviewer score

4
5.01.0
Viv Chong
Couples
Shah Alam
5 Jun 2015

Great! Will stay in again

enjoy it. This is my return stay with them. Can't appreciate it more

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Couples

Review of Centara Hotel Hatyai

Reviewer score

4
5.01.0
Yong C.
Friends
Puchong 47100
4 Feb 2015

family trip

family trip the hotel is near Odean & central shopping area, room is clean & big

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Friends

Review of Centara Hotel Hatyai

Reviewer score

4
5.01.0
AWAI
Single
Sinagpore
20 Dec 2014

Nice

The most beautiful hotel in hat Yai , for every time I visit hat yai , I will stay with centara , good location . Thumbs up

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Single

Review of Centara Hotel Hatyai

Reviewer score

4
5.01.0
fangg
Family
Singapore
2 Dec 2014

Family getaway.

The staff were friendly and nice. Good location. Near to the streets and shopping mall just opposite. There is a 7-11 nearby too. The rooms were comfortable, cannot be compare to those 5 stars hotel of course, but the value paid was good. all the basic stuffs are in order and rooms were quiet clean too. The only bad thing is that you have to take 2 lifts to reach the hotel rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Review of Centara Hotel Hatyai

Reviewer score

1
5.01.0
wtoh
Family
singapore
24 Nov 2014

lousy receiption

upon arrival around 1.30pm, the receiption told me to go for lunch as the room is not ready. it will be ready when i come back after lunch. i went back around 3pm and yet still no room available for me. yet they can tell me that i'm earlier for my check in. oh my god what is this ?? i came back at 3pm n they told me is too earlier?? the room which they gave me , the toilet is so dirty and like a normal 2 stars hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Family

Review of Centara Hotel Hatyai

Reviewer score

1
5.01.0
iLovetravel99
Family
Singapore
23 Oct 2014

Disappointed

I booked 2 rooms in my recent visit to Hat Yai. The only reason I chose this hotel over others because based on the reviews, I was under the impression that it should provide high level of service for the price I had paid and I wanted to give my family the best accommodation in town. The receptionist was nice to offer early check-in. As I requested for connecting rooms which were not ready when I arrived at 12pm, she offered me two rooms located about 10 steps apart. I rejected as I really need connecting rooms as I travelled with my family. I told her to take the time to clean as we can go for lunch first and by the time we returned, the rooms should be ready. The minute we entered one of the rooms, it was filled with cigarettes smell! I had requested for non-smoking rooms! The bell boy offered to change rooms for us if it is too much to bear. He was nice to ask the housekeeper to come immediately and spray deodorant to get rid of the smell. It got better after the spray and opening the door to let the cigarettes smell out. Next, in my room, I noticed pretty dirty linens with stains found both on the bed sheets and the comfortable cover. I was too tired to call for the housekeeping again so I leave it thinking they would change for me the next day. However, they never did even though I never leave the note on my pillow which will instruct them NOT change the bed sheets. I was thinking, perhaps, they can't see the stains so I specially opened up the entire blanket. BUT THEY STILL NEVER CHANGE FOR ME THROUGHOUT MY ENTIRE 4 NIGHTS STAY! TV Channel was also very limited in the hotel. Furniture was so old and dirty. Where you retrieve the kettle, you can see layers of dust. Mattresses were also very old and sagging at the sides! Clothes hanger in the shower room was rusty. Shower room didn't even have proper ventilation. Wifi sucks a bit time! You need to keep reconnecting every 5 mins at times! When we arrived, their engineers were trying to fix up patches in the ceiling at the lobby. CONCLUSION: You seriously need to refurnish the entire property! Housekeeping department needs to undergo training to ensure a acceptable level of hygiene is maintained. I have stayed at four star hotels in India and China and I have never come across so dirty rooms after housekeeping service. I won't return to this hotel again unless someone convinced me they have made major changes.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
3
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Family

Review of Centara Hotel Hatyai

Reviewer score

5
5.01.0
Amelia Lim
Family
Indonesia
15 Jul 2014

Great location

Very central location near lee garden plaza, many food stall around within walking distance. Verry good service especially the bell boy. Large room with comfortable bed. Will stay at this hotel..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Centara Hotel Hatyai

Reviewer score

4
5.01.0
charlotties
Family
singapore
30 Jun 2014

Fantastic family getaway

I love this hotel. It has a clean and firm bed which you hardly can find in Hatyai. Moreover, the room is very clean and spacious and well circulated. We felt very comfortable as I seldom found such hotels in Hatyai. Moreover, it's located in a fantastic location where it's near to shopping centres, eatery areas and local markets. If I visit Hatyai again, I surely booked into same hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

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