US$86 Avg/night
Rate and special offer based on Check-in 4 Mar 2016 Check-out 5 Mar 2016

The Heritage Hotel Manila

4 stars
View map of Roxas Boulevard cnr EDSA, Pasay City, 1300

Hotel Overview

Reviewer score
3.9
out of 5
38 reviews
comfortable friendly

the building is quite dated with a old musty smell to it but other than that very friendly good... See full review

  • ollie the wally
  • 14 Sep 2015
Fantastic Hotel and Location

Always excellent service, especially from the front desk personnel :) See full review

  • Bill Johnson
  • 23 Dec 2014
The Heritage Hotel Manila invites discerning travellers to a luxurious haven in a prime Manila location. A trip to the Philippine capital is not complete without stopping by heritage sites like Intramuros, Manila Cathedral and Fort Santiago. Guests at this elegant hotel can also stroll along Rizal Park, watch striking performances at the Cultural Center Of The Philippines or view exhibits at the National Museum of the Philippines.
General

The Heritage Hotel Manila provides events facilities for up to 700 people, concierge, car rental, currency exchange, laundry/dry cleaning and parking. During free time, visitors can unwind in the outdoor pool, sauna, Jacuzzi and fitness centre. Guests can also play slots at the casino on site.



Location

The Heritage Hotel is on Roxas Boulevard in Manila near World Trade Centre, three kilometres from Ninoy Aquino International Airport. While in bustling city, vacationers can also check out Manila Ocean Park or watch concerts at the Mall of Asia Arena in SM Mall of Asia.



  • NOTICE: The pool area is closed until further notice due to scheduled renovations.
  • 4 km to the International Airport (Ninoy Aquino)
Dining

Diners at Manila Heritage Hotel can feast on sumptuous Eastern and Western cuisines as well as Asian specialties at Riviera Cafe. Patrons can also have a la carte dishes at Cafe 88 or drinks at the hotel lounge.
Rooms

The lavish rooms and suites have air conditioning, cable TV, coffee/tea maker, mini bar, safe deposit box, hairdryer and bathroom with shower. Suites come with separate living area.

The Heritage Hotel Manila Rooms

Superior Room With Buffet Breakfast
The room offers one double bed or two twin bed. Room amenities include, colored television with cable, IDD telephone system, high-tech key lock system, individually-controlled air conditioning, mini-bar, in-room safe, hair dryer, coffee and tea making facilities and free access to gym and swimming pool.
Superior Room Only
The room offers one double bed or two twin bed. Room amenities include, colored television with cable, IDD telephone system, high-tech key lock system, individually-controlled air conditioning, mini-bar, in-room safe, hair dryer, coffee and tea making facilities and free access to gym and swimming pool.
Club Room With Club Perks
The room offers one double bed or two twin bed. Room amenities include, colored television with cable, IDD telephone system, high-tech key lock system, individually-controlled air conditioning, mini-bar, in-room safe, hair dryer, coffee and tea making facilities and free access to gym and swimming pool.
Junior Suite
Benefits that guest can enjoy when they book Junior Suite includes; Welcome drink at Club Lounge, Special Welcome Courtesy, PLUS the following on complimentary basis turn-down services, TWO (2) bottled water daily in guest rooms, buffet breakfast at the Club Lounge or at Riviera Cafe, daily cocktails at the Club Lounge from 6:00pm to 8:00pm, TWO (2) hour use of the Club Meeting Room from 7am to 11pm, prior reservations is required and subject to availability, THREE (3) pieces of laundry upon arrival, local calls, shoeshine and local newspaper, parking facilities, use of swimming pool, Jacuzzi, sauna and gym, scheduled daily shuttle to MALL OF ASIA.
Executive Suite
Benefits that guest can enjoy when they book Executive Suite includes; Welcome drink at Club Lounge, Special Welcome Courtesy, PLUS the following on complimentary basis turn-down services, TWO (2) bottled water daily in guest rooms, buffet breakfast at the Club Lounge or at Riviera Cafe, daily cocktails at the Club Lounge from 6:00pm to 8:00pm, TWO (2) hour use of the Club Meeting Room from 7am to 11pm, prior reservations is required and subject to availability, THREE (3) pieces of laundry upon arrival, local calls, shoeshine and local newspaper, parking facilities, use of swimming pool, Jacuzzi, sauna and gym, scheduled daily shuttle to MALL OF ASIA.

Amenities

  • Free internet
  • Airport shuttle
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business centre
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Transportation
Airport shuttle
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Public areas wheelchair accessible for disabled

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Hotel Map

14.5368 120.9934
Area served
Pasay City.
Nearby airports
Ninoy Aquino International Airport
Area description
A four-star deluxe hotel, The Heritage Hotel Manila is minutes away from the international and domestic airports, business hubs; convention centres and SM Mall of Asia, the largest shopping mall in the Philippines and the Mall of Asia Arena.

Nearby points of interest

  • Baclaran Church: 0.6 km
  • SM Mall of Asia: 1.1 km
  • PAGCOR Entertainment City: 2.3 km
  • Star City: 2.3 km
  • Cultural Center of the Philippines: 2.5 km
  • Coconut Palace: 2.5 km
  • Newport City: 2.8 km
  • Manila Zoo And Botanical Garden: 3.2 km
  • Ayala Museum: 3.7 km
  • Malate Church: 3.8 km
  • Malate: 3.8 km
  • Golden Empire Tower: 4.6 km
  • Pearl of the Orient Tower: 4.7 km
  • Ermita: 4.7 km
  • Manila Polo Club: 5 km
  • Baclaran Church: 0.6 km
  • SM Mall of Asia: 1.1 km
  • PAGCOR Entertainment City: 2.3 km
  • Star City: 2.3 km
  • Cultural Center of the Philippines: 2.5 km
  • Coconut Palace: 2.5 km
  • Newport City: 2.8 km
  • Manila Zoo And Botanical Garden: 3.2 km
  • Ayala Museum: 3.7 km
  • Malate Church: 3.8 km
  • Malate: 3.8 km
  • Golden Empire Tower: 4.6 km
  • Pearl of the Orient Tower: 4.7 km
  • Ermita: 4.7 km
  • Manila Polo Club: 5 km
  • Museo Pambata: 5 km
  • Museum of Philippine History: 5.2 km
  • Rizal Monument: 5.3 km
  • Rizal Park: 5.4 km
  • Manila Planetarium: 5.5 km
  • Metropolitan Museum of Manila: 5.6 km
  • Museum of the Filipino People: 5.6 km
  • National Museum of the Philippines: 5.8 km
  • Casa Manila Museum: 5.9 km
  • Manila City Hall: 6 km
  • San Agustin Museum: 6.1 km
  • San Agustin Church: 6.1 km
  • Manila American Cemetery and Memorial: 6.2 km
  • Andres Bonifacio Shrine: 6.2 km
  • Mapua Institute of Technology: 6.2 km
  • Mehan Garden: 6.3 km
  • Intramuros: 6.3 km
  • Malacanan Palace: 6.4 km
  • Intramuros Golf Club: 6.5 km
  • Fort Santiago: 6.9 km
  • Quiapo Church: 7 km
  • San Sebastian Church: 7 km
  • Binondo Church: 7.3 km
  • Bahay Tsinoy: 7.5 km
  • Manila Cathedral: 9.2 km
  • Santo Domingo Church: 10.2 km
  • Santa Clara Church: 12.8 km
  • University of the Philippines: 14.8 km
  • Marikina Shoe Museum: 15.1 km
  • Quezon: 19.7 km

Dining

The Riviera Cafe
The Riviera Cafe offers an exciting exploration of international cuisines for lunch and dinner buffet and also serves Halal food items. Guests can also enjoy light snacks and extensive cocktails at the Lobby Lounge.

Hotel Policies

Check-in:
14:00
Check-out:
12:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for The Heritage Hotel Manila

Overall score

3.9 / 5
5.01.0
38 out of 38
Amenities:
3.8
Cleanliness:
4
Hotel staff:
3.9
Comfort:
3.7
Location:
3.9
Value:
3.8

79% would recommend to a friend.

Sort by:
Review of The Heritage Hotel Manila

Reviewer score

1
5.01.0
Alpha
Business
N/A
20 Sep 2015

Poor club lounge and customer service

While there is the club level, there is virtually no club customer service - sometimes the staff table is not manned - and the club food is pathetic. Don't waste your money to book the club rooms in this hotel. The hotel restaurant and breakfast spread is just average, as is the food. More for group tourists keeping the hotel going. The restaurant staff just leave you to find your own seats after getting the coupon - no interest in the customer. The plus is the luggage storage by the concierge and the office safe is able to accommodate a 15 laptop bag!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Review of The Heritage Hotel Manila

Reviewer score

5
5.01.0
ollie the wally
Business
stratford
14 Sep 2015

comfortable friendly

the building is quite dated with a old musty smell to it but other than that very friendly good food even the buffet breakfast was good would stay again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of The Heritage Hotel Manila

Reviewer score

4
5.01.0
Zoilo
Family
Port Moresby
14 Sep 2015

Satisfactory Stay

In general the lengthy stay at the hotel was satisfactory with helpful, pleasant staff and good hotel facilities and amenities. However the experience was marred by the inconvenience of having to transfer rooms a few days after arriving at the hotel due to the fact that there would be an anticipated insufficient hot water supply. After transferring rooms to a lower floor to avoid the hot water supply insufficiency the very next day there was no available hot water in the shower which was rectified within one day, however with the prices paid and the standards of services expected, this is not acceptable. But this is just 1 day out of an almost 2 week stay at the hotel which in general is satisfactory.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Family

Review of The Heritage Hotel Manila

Reviewer score

3
5.01.0
Alpha
Business
Lindfield
26 Aug 2015

Disappointed with the hotel

A grand hotel past its prime. Staff can be more courteous, and provide better customer service than just doing their job or standing around - not as courteous as staff in similar or small hotels in Manila. Lots need to be done to motivate the staff to provide better customer service. They all appear to be just doing their job. - wifi reception in room not so good or fast. - room to the front facing the main road is noisy. I requested for change of the room after one night. - no offer to help transfer luggage to new room. - talked to front desk about room change in the morning. no feedback after an hour. do not know why I need to stand at the front desk in order for the staff to process the new room. - for buffet breakfast, no staff to bring you to a table - she just wants to collect the buffet voucher. - for a single traveller, need to get food or coffee then find a table! usually there should be a waiting staff to bring to table and pour coffee/tea to reserve the table for the guest. - while many stations for buffet breakfast, quite limited choice. and the food can be better prepared. - the coffee and drink stations run out of spoons, glasses, milk and sugar! the restaurant can be better organised - a saving grace is a female staff brought me a jug of cold milk to my table. - need more waiting staff to clear the tables and replenish the food. - the shower hose leaks when turned on. the bath tub is too dated/dirty and does not look suitable for a bath. - the towels need to be replaced - no longer white as other reviewers indicated. the towels have a smell. + luggage storage after check out. + front desk safe deposit box can fit a 15 laptop bag (obviously with laptop:-)

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of The Heritage Hotel Manila

Reviewer score

5
5.01.0
Bill Johnson
Couples
Seattle, Washington
23 Dec 2014

Fantastic Hotel and Location

Always excellent service, especially from the front desk personnel :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Money-saving tip: Not Applicable

Always book online for best available rate.

Review of The Heritage Hotel Manila

Reviewer score

2
5.01.0
Cheongster
Business
KL
15 Dec 2014

Business meeting

the aircon very noisy and the hotel room very smelly. this is a very old hotel. but its near to the airport and many bar near the location. I will not recommend if you come with you family.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Review of The Heritage Hotel Manila

Reviewer score

4
5.01.0
Bill Johnson
Couples
Seattle, Washington
29 Sep 2014

Fantastic Getaway for Couples

We always enjoy our stay at The Heritage Hotel....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Couples

Shopping tip: Long walk from hotel

SM Mall of Asia (Free Shuttle Service)

Review of The Heritage Hotel Manila

Reviewer score

5
5.01.0
judson
Family
isabela
8 Sep 2014

nice hotel

We had a very nice experience in your hotel and we are looking forward to come back this December for our holidays. Thanks a lot. More Japanese food for breakfast I hope.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of The Heritage Hotel Manila

Reviewer score

3
5.01.0
SUNGHOON
Couples
SEOUL, KOREA
8 May 2014

Overall Rating - Medium

Location is not bad However, a little bit of underdeveloped regions of the inclusions being able In partnership with travel agencies in the lobby, and seems to be complex and, Note that Affiliates Travel agents do not personally want to go to the hotel Buffet breakfast is not so bad There is a street market behind outdated close enough to be within walking distance There are a lot of thieves should be careful of purses and bags Overall The hotel is clean, look, see, such as in the form of services and staff, the Class will not be highly priced

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Couples

Review of The Heritage Hotel Manila

Reviewer score

3
5.01.0
Rose D
Single
Melbourne, Australia
21 Apr 2014

Disappointing

A disappointing experience. After checking in, there was no assistance in getting my bags to my room, I, a woman travelling alone, was left to do this on my own. On arrival in the room I found the carpet to be dirty and stained, and worse, I later found the bed sheets were stained and had to request the linen be changed. This is not the first time I have stayed at The Herritage on those occasions have enjoyed my stay, hence my disappointment with this stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
1
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Single

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