US$65 Avg/night
Rate and special offer based on Check-in 6 Mar 2016 Check-out 7 Mar 2016

Mercure Wellington

3 stars
View map of 345 The Terrace, WELLINGTON, 6001

Hotel Overview

Reviewer score
4.1
out of 5
52 reviews
Excellent location

Very helpful staff, excellent location being off main streets so nice and quite. Upgraded to 8th... See full review

  • Rico Swauv
  • 10 Sep 2015
Overnight to catch early Ferry south

The staff were great and very helpful. The room was basic..the beds were very hard and the lighting... See full review

  • Garry M.
  • 27 Jul 2015
In a quiet setting, Mercure Wellington offers superb facilities, comfortable accommodation and unsurpassed service to make your stay a pleasant one.
General

The hotel provides 7 conference rooms all with natural light. During leisure, guests can workout in the gymnasium, take a refreshing dip in the pool or relax at the sauna.



Location

Mercure Wellington's prime location at the top of the Terrace offers panoramic views over the city and is just a short walk to the funky Cuba Quarter. Many of the capital's famous attractions such as Te Papa Museum, Parliament, Cable Car and Westpac Stadium are also located within walking distance.

Dining

Guests can enjoy food and beverages at 345 Brasserie, the in-house restaurant and Lobby bar.
Rooms

Mercure Wellington has 104 Mercure rooms and 7 executive suites, which are facilitated with all the modern amenities that one would expect from an international hotel. Specially adapted rooms for the physically challenged are also available.

Mercure Wellington Rooms

1 Db bed Std
Standard Room with 1 Double Bed. Relax in a comfortable Standard Room with 1 Double Bed. Features include private bathroom, 32" LCD TV with Sky, Internet access & WIFI and working desk. Up to 2 people sharing in existing bedding
2 Db beds Std
Standard Room with 2 Double Beds. Relax in a comfortable Standard Twin room with 2 Double Beds. Features include private bathroom, 32" LCD TV with Sky, Internet access & WIFI and working desk. Up to 4 people sharing in existing bedding.
1 Qn bed Sup
Superior Room with 1 Queen Bed. Relax in a Superior Room with 1 Queen Bed with some featuring panoramic views over the city. Other features include private bathroom, 32" LCD TV with Sky, Internet access and WIFI. Up to 2 people sharing in existing bedding
2 Db beds Sup
Superior Room with 2 Double Beds. Relax in a Superior Room with 2 Double Beds. All rooms feature panoramic views over the city and include private bathroom, 32" LCD TV with Sky, Internet access and WIFI. Up to 4 people sharing existing bedding.

Amenities

  • Wi-Fi Access in Room (Charges May Apply)
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Activities
Heated pool
Fitness centre or spa
Sauna
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business centre
Express checkout
Childcare Service
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
FAX
Doctor on call
Currency exchange
Overhead projector
Audio visual equipment
Internet
Wi-Fi Access in Room (Charges May Apply)
Parking
Parking
Indoor parking
Outdoor parking
Bus parking
Accessibility
Accessible facilities
Room
Satellite TV
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Iron
Bath tub

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Hotel Map

-41.2934 174.7696
Nearby airports
WLG, (WLG), 8.00, KM, SE;
Area description
Business district

Nearby points of interest

  • Cable Car: 0.9 km
  • Te Papa Museum: 1.1 km
  • New Zealand Parliament Buildings: 1.8 km
  • Kilbirnie: 3.5 km
  • Miramar: 4.7 km
  • Seatoun: 6.2 km
  • Newlands: 8.8 km

Dining

BRASSERIE 345
Brasserie 345 offers a supremely relaxing dining experience with a contemporary menu and commanding views of the city and harbour. The Brasserie 345 is serving cooked buffet breakfast, a la carte lunch and dinner daily. A children's menu is also available
LOBBY BAR
The Lobby Bar is the perfect place to unwind with a pre-dinner cocktail, or to meet up with friends or colleagues for a sociable evening drink.

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Mercure Wellington

Overall score

4.1 / 5
5.01.0
52 out of 52
Amenities:
3.8
Cleanliness:
4.1
Hotel staff:
4.3
Comfort:
3.7
Location:
3.8
Value:
3.8

88% would recommend to a friend.

Sort by:
Review of Mercure Wellington

Reviewer score

3
5.01.0
John A.
Couples
N/A
16 Nov 2015

Weekend away

Tap over bath leaked noisily all night. Staff were told about it and we were given a suite for the final night. Foyer couches were untidy eg French fries on them in the morning!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Couples

Review of Mercure Wellington

Reviewer score

2
5.01.0
Megablondem
Couples
Wellington
5 Nov 2015

A Night Away

Checking in and the staff member concerned was a little odd. Told one couple something but forgot to tell us, assumed we were together, didnt check us in etc. We had paid for a superior room and had a room on the 9th floor with a view but the room was in serious in need of some TLC and updating. Definitely not worth the expense. We asked at Reception about the back access as we were heading into town for a concert. We were told the doors are open and elevator running until midnight but seeing as it was a big night, it would probably be left open/running longer. We arrived back at the Hotel around 11pm to find the elevator not working and had to walk up the very steep hill. Once back in the lobby, the main elevators were not working properly either.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Couples

Review of Mercure Wellington

Reviewer score

5
5.01.0
Rico Swauv
Single
Reefton
10 Sep 2015

Excellent location

Very helpful staff, excellent location being off main streets so nice and quite. Upgraded to 8th floor was a welcome surprise.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Single

Review of Mercure Wellington

Reviewer score

3
5.01.0
Malcolm G.
Couples
Napier
2 Sep 2015

A bit tired.

A good location just away from the noise of the city but within easy walking distance. The room was clean and front desk staff were friendly and welcoming. The rooms are looking a bit tired , especially the bathrooms. Our bath had a permanent trickle i.e. much more than a drip. We raised it with housekeeping but nothing was done to fix it. There's not much point in having signs in the bathroom about helping the environment by re-using towels, if gallons of hot water are trickling away every day! With a bit of a facelift , this would be a very acceptable reasonably priced city hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Review of Mercure Wellington

Reviewer score

1
5.01.0
Ann C.
Business
N/A
1 Sep 2015

Some comforts you just have to supply

The room was small but clean and the price was definitely in the right Bracket. I had plenty of hot water on the first night but could only muster tepid on the second night - fastest shower I have ever had! The fridge was an older model and froze everything so the milk capsules were ice blocks, I don't think being UHT they need to be refrigerated so perhaps keep them next to the tea bags and coffee. The buttons on the remotes always take a hiding in Motels and Hotels so maybe regular checks to ensure that they function would be good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Review of Mercure Wellington

Reviewer score

4
5.01.0
Garry M.
Couples
N/A
27 Jul 2015

Overnight to catch early Ferry south

The staff were great and very helpful. The room was basic..the beds were very hard and the lighting was virtually non existent. . we didn't use any of the facilities so I can't comment..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Couples

Review of Mercure Wellington

Reviewer score

3
5.01.0
fizzie
Couples
Nelson
9 Apr 2015

Quick stopover in Wellington

Hotel comfortable although the beds a little hard. Unfortunately the fire alarm went off 3 times, including 6.30am which did not make for a relaxing stay (- very fast response by fire service). Hotel staff were great and very apologetic about the disruption.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Couples

Review of Mercure Wellington

Reviewer score

4
5.01.0
Matthew Harrison
Business
Inglewood, Taranaki, New Zealand
30 Nov 2013

good conference venue

attended conference and training at this hotel, was comfortable environment, good food for breakfasts and lunches, didn't eat there for dinner.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Mercure Wellington

Reviewer score

5
5.01.0
Luise
Family
Australia
26 Sep 2013

fantastic family stay over

We enjoyed our stay and will refer our frined to this hotel

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Mercure Wellington

Reviewer score

4
5.01.0
Smiling Boy
Single
Hawke's Bay, NZ
3 Nov 2012

Wellington hotel

Convenient, inexpensive, and entirely suitable for the one-night stop that was all that I required. I didn't have breakfast so cannot comment on that aspect.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Single

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