US$110 Avg/night
Rate and special offer based on Check-in 5 Feb 2015 Check-out 8 Feb 2015

Novotel Rotorua Lakeside

4 stars
Lake End, Tutanekai Street, ROTORUA, 3010
Hotel Overview
Reviewer score
4.6
out of 5
70 reviews
Quick weekend getaway

Hotel is very convenient to the lake and restaurants etc. Bed was too soft but that comes down to... See full review

  • PeterJB
  • 10 Sep 2014
good stay

Very pleasant stay would Definitely come back again. Good parking, easy to find, staff where awesome See full review

  • gillies
  • 28 Jul 2014
Being a perfect location for family holidays, short breaks and conventions, the Hotel Novotel Rotorua Lakeside offers its guests a warm welcome.
General

For those who travel on business purpose can make use of the convention centre that is well equipped and accommodates up to 450 persons. At leisure, you can work out at the onsite fitness centre or relax at the spa. Other recreational facilities such as water activities on the lake, a golf course and thermal reserves are within easy access from the property.



Location

Located on the shores of Lake Rotorua and set in park surroundings, the Novotel hotel is just 10 minutes walk from the city centre.

Dining

You can have pre dinner drinks at the bar and later dine at the onsite restaurant that serves a variety of delicacies.
Rooms

This hotel offers 199 spacious and comfortable guestrooms that are well-equipped and come with a host of modern amenities. All the rooms are air-conditioned and well decorated to create a cosy atmosphere.

Novotel Rotorua Lakeside Rooms

1 Kg bed + Sofa Sup
Superior Room King-size bed. Our superior king room combines modern decor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 2 children
2 Db beds Sup
Superior Room with 2 double beds. Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort, high end facilities such as broadband internet and free car parking, also offers city views. Up to 2 adults and 2 children. No rollaway.
2 Db beds Sup Lake V
Superior 2 Double Beds Lake view. Enjoy work and quietness. Our superior room mixes modern decor, ergonomic comfort, high end facilities such as broadband internet and free car parking, also offers Lake views. Up to 2 adults and 2 children. No rollaway.
1 Kg bed + sofa Sup Lake View
Superior Room King-size bed Lake View. Our superior king lake view room combines modern decor, ergonomic comfort and high end room facilities such as 1 King Bed, private bathroom, LCD TV, internet access, work desk. Up to 2 adults and 2 children. With

Amenities

  • WiFi
  • Heated pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Elevators
Activities
Heated pool
Fitness centre or spa
Jacuzzi
Sauna
Golf
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Childcare Service
Concierge desk
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Porters
FAX
Currency exchange
Internet
WiFi
Parking
Parking
Valet parking
Outdoor parking
Bus parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Iron
Sprinklers in rooms
Bath tub

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Reviewer score 4.5 out of 5
Reviewer score 4.4 out of 5

Hotel Map

-38.1316 176.2516
Nearby airports
HLZ, (HLZ), 80.00, KM, E;
Area description
Downtown

Nearby points of interest

  • Rotorua Arts Village: 0.8 km
  • Polynesian Spa: 0.9 km
  • Kawaha Point: 2.9 km
  • Whakarewarewa Hot Springs: 3.4 km
  • Te Puia: 3.6 km
  • Rainbow Springs Kiwi Wildlife Park: 3.6 km
  • Gondola Cableway: 3.8 km
  • Agrodome: 7.1 km
  • Brunswick Park: 9.8 km
  • Hamurana: 10.8 km
  • Lake Tarawera: 13.7 km

Dining

ATLAS CAFE & RESTAURANT
Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.
CLARKE'S BAR
Catch up with family or friends in a relaxed atmosphere and enjoy our fine range of wine and beer or relax with a cocktail. A good place for pre dinner drinks or just to unwind after a hard day's work.

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (70)

Ratings and reviews for Novotel Rotorua Lakeside

Overall score

4.6 / 5
5.01.0
70 out of 70
Amenities:
4.2
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.2
Location:
4.9
Value:
4.4

97% would recommend to a friend.

Sort by:
Review of Novotel Rotorua Lakeside

Reviewer score

3
5.01.0
Bronwen J.
Business
N/A
20 Jan 2015

Stay but on the top floor. Eat out.

The Hotel was well situated and our room had a superb view of the lake. The bed was comfortable and overall we were pleased with our choice. The lavatory had water stains around it and down the back of the bowl from under the rim. This can be easily be corrected with the right product and a bit of allow grease. The staff at reception were prompt, pleasant, welcoming and polite. We dined a la carte on our first night. This was a disaster as the chef could not sear scallops, but they were served raw inside with a sauce I could not recognise. The chardonnay had been kept in an unsealed bottle and had oxidised. It was undrinkable. I recommend the hotel but with the above proviso.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Go to the gardens and the Museum. Free, delightful and a very knowledge guide.

Review of Novotel Rotorua Lakeside

Reviewer score

4
5.01.0
PeterJB
Business
New Zealand
10 Sep 2014

Quick weekend getaway

Hotel is very convenient to the lake and restaurants etc. Bed was too soft but that comes down to personal choice. Room was spacious and well set out. Bathroom looking ever so slightly tired but everything worked as it should.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Novotel Rotorua Lakeside

Reviewer score

4
5.01.0
gillies
Business
putaruru
28 Jul 2014

good stay

Very pleasant stay would Definitely come back again. Good parking, easy to find, staff where awesome

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Novotel Rotorua Lakeside

Reviewer score

3
5.01.0
Harry S
Business
New Zealand
7 Jul 2014

A bit disappointing

We were a bit disappointed with this hotel. Cleanliness was questionable with carpets needing a good vacuum. The room was bit tired with the writing desk broken at one end. The bed was comfortable and the room generally clean, but there was no hotel services directory and no free bottle of water. The shower is over the bath and had a poor water supply pressure. No sound seals are fitted on the room/corridor door so it was noisy from other guests. Staff availabilty was limited, Internet was all chargeable at full rates. The location is convenient to restaurants and the lakeside. Will give it 3.5 stars.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Mall across the road, suggest eat breakfast on the mall as it is overpriced in the hotel.

Review of Novotel Rotorua Lakeside

Reviewer score

3
5.01.0
M and J
Business
Sydney, Australia
25 Apr 2014

Disappointing

My husband and I have been very lucky to travel the world. This was our only disappointing stay in our 12 day stay in New Zealand. The staff seemed dissatisfied with their jobs and lacked the enthusiasm displayed in other hotels. I had booked a king size bed and was given a queen size bed. When I questioned a woman at reception she argued with me that it was a king size bed. Access to wi-fi was disappointing with staff being secretive about the password and a 30 minute daily limit only accessed from the foyer. The attitude from staff seemed to be that you are here for a couple of days and we'll probably never see you again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Review of Novotel Rotorua Lakeside

Reviewer score

3
5.01.0
Bluffboy
Business
Auckland
26 Aug 2013

Good decent hotel

Hotel rooms are good but let down by the bathroom which is more hospital style based. Staff were awesome and resturant food was good.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Novotel Rotorua Lakeside

Reviewer score

4
5.01.0
JW Malay
Business
Malaysia
13 Aug 2013

Great Location

Located very close to restaurants and bars. Room was comfortable with many towels provided. Even though the room was for 2 adults, it could easily accommodate 4 as 2 queen-sized beds were provided.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Try the Pg & Whistle Pub. Lively live band.

Review of Novotel Rotorua Lakeside

Reviewer score

3
5.01.0
tommyzhang
Business
Auckland, New Zealand
4 Jun 2013

Good family getaway

Excellent location, good rooms. But there was some dirty spots on the bed sheet.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Novotel Rotorua Lakeside

Reviewer score

5
5.01.0
Pigglet
Business
Australia, Melbourne
1 May 2013

Good Location, Good Size Room, Close to Lake

The hotel was good. Central location. Good size room. people very friendly and helpful. Breakfast was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Good Hotel, Freindly Staff. Close to restuarants and shops. Good Value for money

Review of Novotel Rotorua Lakeside

Reviewer score

5
5.01.0
spritezero
Business
Auckland
16 Apr 2013

Very good location

Close to the lake, and room is very clean. However, no free WIFI in the room. Only 30 mins free in the lobby.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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