US$37 Avg/night
Rate and special offer based on Check-in 20 Sep 2015 Check-out 23 Sep 2015

Grand Hotel Rotorua

2 stars
View map of 1130 Pukuatua Street, Rotorua, Rotorua, 3171

Hotel Overview

Reviewer score
4.0
out of 5
22 reviews
we'll use them again

we were following GPS to get to the address and we're ending up around Rotorua boy's high so that's... See full review

  • monica c.
  • 11 Aug 2015
Good rooms, location and price

Hotel is in good location. Rooms were very spacious. Double and single bed, desk, tea/coffee making... See full review

  • Doc P
  • 6 Apr 2015
Featuring comfortable accommodations and quality services without the hefty price tag, Grand Hotel Rotorua makes for an ideal base for discerning budget-conscious travellers visiting Rotorua. While in this part of New Zealand, vacationers can stop by Tamaki Maori Village or check out the collections on display at Rotorua Museum. Guests can also explore Rainbow Springs Kiwi Wildlife Park and Agrodome or enjoy the view at Skyline Rotorua. Rotorua Convention Centre is less than a kilometre away.
General

For a more convenient stay, Grand Hotel Rotorua provides conference room, wireless Internet access, coin-operated laundry and parking. Travel and tour information is also available at the booking desk on site. Recreation facilities on site include spa room, garden bar and pool tables.



Location

Grand Hotel is situated on Pukuatua Street, six kilometres from Rotorua International Airport. During free time, holidaymakers can catch sporting events at Rotorua International Stadium or visit Lake Rotorua.

Dining

The Great Kiwi Ale House Bar & Restaurant at Grand Hotel in Rotorua serves varieties of mouth-watering dishes complemented by refreshing local drinks. Patrons can also unwind at Lamb & Gumboot Bar on site.
Rooms

The hotel offers spacious and simply appointed rooms with modern amenities like tea/coffee maker, TV, mini bar, heating and en suite bathroom. Some rooms have hairdryer.

Grand Hotel Rotorua Rooms

PREMIER - ROOM
Our Premier rooms have been refurbished with your comfort in mind. A light and spacious studio room features a queen sized and single bed with private bathroom. Tea & coffee making facilities, DDI telephone, broadband connection, fridge and television.
ECONOMY - ROOM
Our Economy room is a basic hotel room situated in the older part of our Hotel. These rooms offer a clean and comfortable option for our budget conscious guests. Private bathroom, double bed, tea & coffee making facilities, fridge and television.

Amenities

  • WiFi
  • Free parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Dining
Bar/Lounge
Restaurant
Services
Tour desk
Internet
WiFi
Parking
Free parking
Accessibility
Accessible parking

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Hotel Map

-38.1371 176.2529
Area served
Rotorua CBD
Area description

Situated in the heart of Rotorua City, the Grand Hotel Rotorua is in proximity to restaurants, bars, Visitor Information Centre, Banks, shopping and tourist attractions.

Nearby points of interest

  • Rotorua Arts Village: 0.3 km
  • Polynesian Spa: 0.4 km
  • Whakarewarewa Hot Springs: 2.8 km
  • Te Puia: 2.9 km
  • Kawaha Point: 3.5 km
  • Rainbow Springs Kiwi Wildlife Park: 4.1 km
  • Gondola Cableway: 4.3 km
  • Agrodome: 7.7 km
  • Brunswick Park: 10.2 km
  • Hamurana: 11.4 km
  • Lake Tarawera: 13.2 km

Hotel Policies

Check-in:
14:00
Check-out:
10:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Grand Hotel Rotorua

Overall score

4 / 5
5.01.0
22 out of 22
Amenities:
3.3
Cleanliness:
3.9
Hotel staff:
4.3
Comfort:
3.1
Location:
4.5
Value:
4.1

86% would recommend to a friend.

Sort by:
Review of Grand Hotel Rotorua

Reviewer score

5
5.01.0
monica c.
Couples
Auckland
11 Aug 2015

we'll use them again

we were following GPS to get to the address and we're ending up around Rotorua boy's high so that's when I called to this lovely reception lady for the first time. She was very professional and clear at her direction which made us easy to follow. (TIP ios users don't search by the address but search under Rotorua grand hotel. This will get you to the right place) The place was right on the heart of Rotorua, everywhere was within a walkable distance seriously.... To the I site, eat streat, lake, shopping, Polynesian spa.... I reckon this is the best location for accommodation in Rotorua. We arrived 3 hours before check in time, and asked reception lady if we could leave our belongings in the room which she let us without hesitation. That's normally never allowed on big fancy hotels. Room was simple, had 1 queen, 1 single, side tables, space for luggage, a table/desk, TV, closet and tea/coffee making facility. Didn't had bath tub, only shower booth (water pressure was good). Electronic blankets, oil heather was also there. Wasn't fancy, but everything was clean and tidy. The bed was quite firm spring bed, I didn't liked it, but I had good long sleeps every night in my 3 nights stay. What made it most unbelievable was that the breakfast was included on the little bucks we paid! It was continental breakfast, so no hot food but had toast (about 3 different flavor of jam) variety of cereals and wheatbix, bowl of peach, milk and orange juice. And that would be what we'll have for normal breakfast anyway, so it was all good! Coffee wasn't too good but I was happy with milk and tea. Another surprise was free unlimited wifi....!! Didn't expected this at all but was available. The speed wasn't too good for us to watch a streaming video, but was good enough to do everything else :) While the hotel is a bit old and has a lot of stairs to climb, no 'hotel services' but more like 'motel services', we were absolutely happy with what we got considering what we paid, and willing to stay again when we go to Rotorua again :)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Grand Hotel Rotorua

Reviewer score

4
5.01.0
Doc P
Single
St Albans
6 Apr 2015

Good rooms, location and price

Hotel is in good location. Rooms were very spacious. Double and single bed, desk, tea/coffee making facilities. Lots of power sockets, Free WiFi which was easy to use and quick. Very friendly staff. Parking limited but ok when I was there. Rooms/hotel looks a bit old and tired...but considering price/location, really very good value for money.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Single

Review of Grand Hotel Rotorua

Reviewer score

4
5.01.0
Paul PEP
Family
Perth, Australia
24 Dec 2014

Good Value

Not fancy but comfortable and very conveniently located near the town centre. Very friendly and helpful staff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Grand Hotel Rotorua

Reviewer score

3
5.01.0
glen h
Business
greymouth
26 May 2014

business

comfortable but toilet system needs fixing ran during the night

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Grand Hotel Rotorua

Reviewer score

3
5.01.0
Wilko Family
Family
Auckland
21 Apr 2014

Great central location

We definitely got what we paid for: a simple clean room in town at a great price for Easter weekend. We didn't expect the pleasant (but basic) continental breakfast, were pleased that parking was free and plentiful, and we were happy to be an easy walking distance from great attractions. The staff were also cheerful and helpful. On the downside, our room was two floors above a main street and we were woken every morning by street cleaners. Fellow guests could also get a little noisy at times, but quietened by midnight. The layout of the hotel is unusual as you access it from the street rather than from the reception area off the car park, and the rooms are above a strip of shops. You are given two keys - one for the front door (off the street) and one for your room. This made getting in the accommodation area of the hotel difficult if you had many bags, and annoying if it's raining. We enjoyed our stay on the whole, as it was an interesting and memorable experience. The only reason we wouldn't recommend this accommodation to friends is because it's a little out of the ordinary.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Family

Money-saving tip: Short drive from hotel

Kuirau Park is a free thermal park in Rotorua. With bubbling mud, a steaming lake and bubbling water you can have a great deal of fun searching them all out - just don't stop until you are sure you've seen everything!

Review of Grand Hotel Rotorua

Reviewer score

3
5.01.0
kim L
Couples
singapore
28 Mar 2014

decent room

the rooms were in another shop house building in front of the hotel. overall the rooms are still clean. location wise, its walking distance to the meseum, spa and lake but wont get to see lake view from the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Couples

Review of Grand Hotel Rotorua

Reviewer score

2
5.01.0
Luise
Family
Australia
10 Oct 2013

Family Getaway

We booked in as a family of 4, 2 adults and 2 children. We were very disappointed when we came their that we still had to pay in $40 cash for the kids? as they had to repair the room for the 2 kids? This is after we have made a prepayment online and booked the hotel room online. As this was not the case with the other hotels, at the other hotels we booked one room with double and single beds and all was inclusive into the price if their were kids or not. Also on the website they advertised had pool table and laundry, we were unable to do our laundry because we were told the drying is not working, which was upsetting because we really needed it as that time. And we had not entertainment as expected and advertised on their website.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
2
Value:
2
Trip purpose:

Family

Review of Grand Hotel Rotorua

Reviewer score

1
5.01.0
tobyultra
Couples
Auckland, New Zealand
15 Dec 2011

disappointed...

The staff there are very nice and helpful...but...felt disappointed about the room & bathroom, have to say, simple & crude. Can't link anything to the name of this hotel - 'grand'. Sorry to say won't have another try in future.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
4
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Couples

Review of Grand Hotel Rotorua

Reviewer score

4
5.01.0
Pat
Not Provided
13 Jun 2011

Had a good weekend with grandchildren.

Had a good weekend with grandchildren. Bed very comfortable; only milk for 1 drink in fridge; cobwebs around light in bathroom. Continental breakfast was very nice

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Review of Grand Hotel Rotorua

Reviewer score

5
5.01.0
Anonymous
Not Provided
7 Jun 2011

The hotel was everything I expected

The hotel was everything I expected and they met all the usual requirements of cleanliness and service that would be expected. The exterior of the hotel is not pretty; but I don't look at the architecture while inside the room. The staff were friendly and helpful and I have had good value for money. I would definitely stay again. - Thank you.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
No rating
Location:
5
Value:
4
Trip purpose:

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