US$175 Avg/night
Rate and special offer based on Check-in 22 Feb 2015 Check-out 23 Feb 2015

Sofitel Auckland Viaduct Harbour

5 stars
21 Viaduct Harbour Avenue, Auckland City, AUCKLAND, 1010
Hotel Overview
Reviewer score
4.3
out of 5
18 reviews
beautiful hotel in perfect location

We expect a hotel calling themselves a "Sofitel" to be perfect, and this one is stunning. There... See full review

  • Busy Visitor
  • 25 Aug 2014
Very luxurious experience

The view from our "superior" room was a little disappointing, everything else about our stay was... See full review

  • Go cats Jack
  • 26 Nov 2013
Sofitel Auckland Viaduct Harbour (Formerly Lighter Quay Hotel) offers corporate guests and holidaymakers a luxurious base while visiting the City of Sails. While on an Auckland vacation, travellers can have fun at Kelly Tarlton's Underwater World and go on a day trip to Rangitoto Island. Tourists can also learn about Maori culture and history at Auckland War Memorial Museum and Auckland Art Gallery close by.
General

The smoke-free Sofitel Auckland Viaduct Harbour (Formerly Lighter Quay Hotel) provides self-service business centre, Wi-Fi access, copy/print service, parking spaces, dry cleaning and ironing for an added fee. During leisure, visitors can check out the wildlife at Auckland Zoo.

In accordance with hotel policy, guests may be requested to provide personal photo identification upon check-in.

Valet Parking is available for $35.00 per night per vehicle. It is undercover and secure. No self parking on site.
Location

Centrally situated on Viaduct Harbour Avenue in Auckland, Quay Hotel places patrons close to Victoria Park and Albert Park. Travellers also have easy access to Britomart Train Station and The Auckland Ferry Terminal.

• Head north from the airport, towards ‘City Centre’ on George Bolt Drive. Keep following this main road joining the motorway. • Follow the motorway (veer around to the left and merge with more lanes) follow over a large bridge taking the ‘Queenstown Road off ramp’ on the left hand side past the yacht club. • Turn right at this off ramp, follow straight through the roundabout and up the hill heading straight (Road starts as Queenstown Rd, becomes Pah Road, then becomes Manukau Rd – but is all the same road approximately 3.0Km). • After passing a school on you left, Turn left into Alpers Ave, opposite a Mitsubishi Motors and Mercedes vehicle dealerships. • Being in the centre lane turn right at the traffic lights heading towards the motorway (this is Gilles Ave follow this around to the left. • On the motorway take the Nelson Street Exit to the end. • Turn Left onto Fanshawe Street • Take the 1st right onto Halsey Street • Take the 1st right onto viaduct Harbour Drive

  • 2 km to the City Centre
  • 30 km to the Airport
Dining

Hotel does not have an on-site restaurant but guests have easy access to nearby dining establishments that serve a myriad of regional and international cuisines. Bars are close by for drinks.
Rooms

All beautifully appointed rooms have balcony and floor-to-ceiling windows. Standard facilities include air conditioning, LCD cable TV, coffee and tea maker, iron/ironing board, mini bar, safe deposit box and bathroom with shower and hairdryer.

Children are Free of Charge in existing bedding. A rollaway bed can be added for NZ$60.00.

Sofitel Auckland Viaduct Harbour Rooms

1 Kg bed Sup
Superior Room, 1 King or Queen Bed, City Views. 35 sqm-376 sqf, City Views, King or Queen Sofitel MyBed, Juliet balcony, 32 " LCD flatscreen TV, high-speed Internet, marble bathroom with deep soaking bath & separate rain shower & Bose Wave Radio. Rollaw
1 Kg bed Dlx Ocean S
Luxury Room, 1 King or Queen Bed, Marina View. 35 sqm-376 sqf, Impressive Marina views, Juliet balcony, King or Queen Sofitel MyBed, 32 " LCD TV, high-speed Internet, marble bathroom with deep soaking bath & separate shower & Bose Wave Radio. Rollaway a
JrSuite 1 Kg bed
Junior Suite, 1 King Bed, Internal Water Views. 52 sqm, 559 sqf, Views over internal water feature, King Sofitel MyBed, Juliet balcony, 32"LCD flatscreen TV, high-speed Internet, marble bathroom with deep soaking bath & separate shower & Bose Wave Radio
1 Kg bed Dlx
Luxury Room, 1 King Bed, City Views Internal Wa ter views. 45 sqm-484 sqf, Views over internal water feature, King Sofitel MyBed, Juliet balcony, 32" LCD flatscreen TV, high-speed Internet, marble bathroom with deep soaking bath & separate rain shower &

Amenities

  • WiFi
  • Heated pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Heated pool
Fitness centre or spa
Jacuzzi
Sauna
Boating
Dining
Bar/Lounge
Restaurant
Coffee shop
Room service
Services
24 hour front desk
Business centre
Express check in
Express checkout
Childcare Service
Concierge desk
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Porters
Doctor on call
Currency exchange
Overhead projector
Audio visual equipment
Computer rental
Internet
WiFi
Parking
Parking
Indoor parking
Valet parking
Outdoor parking
Bus parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Shower
Iron
Sprinklers in rooms
Bath tub

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Hotel Map

-36.8449 174.7574
Nearby airports
AKL, (AKL), 17.60, KM, S;
Area description
Entertainment district

Nearby points of interest

  • Viaduct Harbour: 0.3 km
  • Sky Tower: 0.6 km
  • New Zealand Maritime Museum: 0.6 km
  • SKYCITY Auckland: 0.6 km
  • Flight Experience: 0.8 km
  • Dilworth Building: 0.8 km
  • Vulcan Lane: 0.9 km
  • Aotea Centre: 0.9 km
  • Town Hall: 1 km
  • Saint Mary's Bay: 1 km
  • Auckland Art Gallery: 1.1 km
  • Albert Park: 1.1 km
  • Auckland University: 1.3 km
  • Newton: 1.8 km
  • Auckland Harbour Bridge: 1.9 km
  • Viaduct Harbour: 0.3 km
  • Sky Tower: 0.6 km
  • New Zealand Maritime Museum: 0.6 km
  • SKYCITY Auckland: 0.6 km
  • Flight Experience: 0.8 km
  • Dilworth Building: 0.8 km
  • Vulcan Lane: 0.9 km
  • Aotea Centre: 0.9 km
  • Town Hall: 1 km
  • Saint Mary's Bay: 1 km
  • Auckland Art Gallery: 1.1 km
  • Albert Park: 1.1 km
  • Auckland University: 1.3 km
  • Newton: 1.8 km
  • Auckland Harbour Bridge: 1.9 km
  • Ponsonby: 1.9 km
  • Auckland Domain: 2.2 km
  • Waitemata Harbour: 2.4 km
  • War Memorial Museum: 2.5 km
  • City Towers: 2.8 km
  • St Mary's Cathedral: 2.8 km
  • Kinder House: 2.9 km
  • St Stephen's Chapel: 2.9 km
  • Rialto Cinemas: 3.2 km
  • Mount Eden Domain: 3.5 km
  • Birkenhead: 3.6 km
  • Museum of Transport and Technology: 3.6 km
  • Northcote: 3.7 km
  • Western Springs: 3.8 km
  • Auckland Zoo: 3.9 km
  • Devonport: 4 km
  • Epsom: 4.6 km
  • Westfield St Lukes: 4.8 km
  • Kelly Tarlton's Underwater World: 5.3 km
  • Remuera: 5.5 km
  • Takapuna: 6.5 km
  • One Tree Hill: 6.7 km
  • Stardome Observatory: 7 km
  • Pah Homestead: 7.8 km
  • Avondale: 8 km
  • Mount Wellington: 9.5 km
  • Westfield Mall: 13.9 km
  • Papatoetoe: 16.7 km
  • Rainbows End: 20 km
  • Beachlands: 21.8 km

Dining

LAVA DINING
Chef Scott Brown delivers flavour & flair with an innovative menu, tastefully blending the best local produce with a refined French touch. Serving breakfast, lunch & dinner, visit Lava Dining for an intimate dining experience & breathtaking views.
21 VIADUCT CAFÉ
A bright & casual eatery, the café offers waterside seating to allow guests the chance to enjoy the Marina vistas. Savour expertly made espresso, French pastries, and a daily selection of healthy choices filled with fresh, local ingredients.
SABRAGE BAR
In an unofficial toast to Sofitel's fine French origins, Sabrage invites guests to revisit the art of 'sabrage'. A sophisticated bar serving the finest champagnes, signature cocktails, local and international wines and beers.

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (18)

Ratings and reviews for Sofitel Auckland Viaduct Harbour

Overall score

4.3 / 5
5.01.0
18 out of 18
Amenities:
4.4
Cleanliness:
4.8
Hotel staff:
4.4
Comfort:
4.4
Location:
4.5
Value:
4.1

83% would recommend to a friend.

Sort by:
Review of Sofitel Auckland Viaduct Harbour

Reviewer score

4
5.01.0
Busy Visitor
Business
Honolulu
25 Aug 2014

beautiful hotel in perfect location

We expect a hotel calling themselves a "Sofitel" to be perfect, and this one is stunning. There were a few improvements that need to be made though for it to be a home run. Alas, we waited 25 minutes for a cup of coffee after we ordered it during a business meeting in an area by the lobby. Another time we had to find the server to get our bill after finishing and waiting another 20 minutes. Another time I asked something be printed and ready in 30 minutes. It was not done however, because the server was so slow the front desk person didn't receive it within that time. Then it took another 15 minutes after we resent it, keeping my business appointment person waiting. The staff does not seem trained as good as the Amora Hotel in Wellington where we stayed before coming to Sofitel in Auckland. But if we were only on a pleasure trip, maybe we would not have noticed how slow the internet and service was.. It was just a bit irritating because it was a business trip, and I expected perfect service from a Sofitel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Auckland Viaduct Harbour

Reviewer score

4
5.01.0
Go cats Jack
Business
Geelong
26 Nov 2013

Very luxurious experience

The view from our "superior" room was a little disappointing, everything else about our stay was excellent. The staff are wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Auckland Viaduct Harbour

Reviewer score

4
5.01.0
Short NZ trip
Business
Sydney
25 Nov 2013

Unpleasant at first

When we checked in, greeted by friendly staff and I thought it will be good from now on. Checked into room and it was hot like a dessert, it was hot and unbearable! Managed to get a housekeeper who happened to walk past wanting to do a turn down service and even they were shocked with the room temperature. She played with the air com dial, offered us bottles of water clearly seeing us sweating and then left. Then came a porter after calling the reception, he then played with the ac dial and clearly no one on the hotel knew how to fix it....next problem is the room safe is broken and porter can't fix it. Gave reception another call and pleaded for a room change since we have been sweating in the heated room for 45 mins. So after 3 calls to reception, 3 service staff playing with air con dial, we managed to get a room change after one hour.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
2
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Just like Sydney king street wharf but those in Auckland has so so food, dirty utensils and expensive compared to sydney.

Review of Sofitel Auckland Viaduct Harbour

Reviewer score

4
5.01.0
Sydney Frequent Flyer
Business
Sydney
31 Oct 2013

Typical Sofitel

Another beautiful Sofitel property, conveniently located with everything you'd expect from the brand. Rooms on the small side and staff not as attentive as other Sofitel properties I have stayed at but still, a great hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Great walk across Viaduct Harbour to some bars playing live music in the evening.

Review of Sofitel Auckland Viaduct Harbour

Reviewer score

5
5.01.0
Jayb
Business
Auckland
26 Jun 2013

The perfect break

We couldn't fault Sofitel on anything - our room, the staff we dealt with, the location - everything was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Auckland Viaduct Harbour

Reviewer score

4
5.01.0
CSwee
Business
Sydney Australia
21 Jun 2013

Auckland trip

Great Hotel, good staff, excelent location, would highly recomend the Sofitel & will stay there again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Sofitel Auckland Viaduct Harbour

Reviewer score

4
5.01.0
Harves
Business
Perth WA, Australia
6 May 2013

Pick your room

This is a very nice hotel, however I would strongly recommend that you book the Luxury room not the Superior! All the Superior rooms are facing onto the roads outside and it is very noisy. The staff were great and changed me to the Luxury room which face the quiet side

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of Sofitel Auckland Viaduct Harbour

Reviewer score

5
5.01.0
Gregster
Business
Sydney
26 Apr 2013

Awesome, I must

Personalised, friendly staff.... it doesn't get much better

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Sofitel Auckland Viaduct Harbour

Reviewer score

5
5.01.0
Bob
Business
Melbourne Australia
5 Apr 2013

Great location

Great Hotel in perfect Location at the Via Duct Auckland Central Friendly coffee shop with good coffee Were made to feel welcome

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Any of the Seafood restaurants on the waterfront

Review of Sofitel Auckland Viaduct Harbour

Reviewer score

5
5.01.0
Viv and Ian
Business
Ex Masterton Wairarapa
26 Sep 2012

35 years anniversary

It was the first time we had been at a Sofitel hotel. Wow it was just wonderful and we would recommend it to anyone who wanted to be in a central location.The hotel with friendly helpful staff went out of their way to help.Thanks you for all you help we really appreciated it. Our room was cleaned, bed made and fridge replenished everyday. Thanks again for making our stay just sooo lovely. We hope to win lotto one day and would stay for a week not just the 3 nights as it was just so nice to be waited on.The barman never forgot our drink order thanks for that you were great

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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