US$105 Avg/night
Rate and special offer based on Check-in 7 Jun 2015 Check-out 8 Jun 2015

The Westin Resort & Spa, Cancun

4 stars
View map of Blvd. Kukulcan Km. 20 Zona Hotelera P. O. Box 1808, Boulevard Kukulcan KM 20, Cancun, 77500

Hotel Overview

Reviewer score
3.0
out of 5
1 reviews
Old Hotel, Bad Service

The hotel was way below What I was expected. My reservation was for a pool/ ocean view, and they... See full review

  • Hector L.
  • 24 Feb 2015
This beachfront resort nestled between a quarter mile of the Caribbean Sea, offers the ideal location for your vacation needs.
General

The hotel offers well-appointed meeting rooms, which provide warm intimate spaces that create harmony and dedication for your groups at any time. Additionally, Internet service is available in all meeting rooms for your added convenience. During leisure, you can workout in the gymnasium, take a refreshing dip in the swimming pool or relax at the sauna. There is also a spa available onsite for you to revitalise your senses.
Location

The Westin Resort & Spa Cancun, with its calm setting overlooking the turquoise Caribbean Sea and the Nichupte Lagoon is a truly magical area, where endless days begin.

  • 10 km to the City Centre
  • 10 km to the Airport
Dining

Unveil the flavours of Mexico in an exquisite Mexican-Italian combination while piano music plays at the specialty restaurant, Arrecifes. For a casual atmosphere visit El Palmar restaurant with a tasty breakfast buffet or service a la carte, just steps away from the beach area.
Rooms

The property has 379 guest rooms and suites, in which guests can experience the perfect balance between luxurious and spacious accommodations blended with a relaxed style and comfort. Every guest room offers spectacular views of either the turquoise Caribbean Sea or the tranquil Nichupte Lagoon.

The Westin Resort & Spa, Cancun Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High speed internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Exercise gym
Children's activities
Tennis
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business centre
Express check in
Wake-up service
In-Room Safe
Car rental desk
Internet
High speed internet
Parking
Parking
Room
Safe
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Iron

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Hotel Map

21.0396 -86.7825
Area served
City Center
Nearby airports
Cancun Airport, (CUN), 16.09, KM;
Area description
Resort, Airport

Nearby points of interest

  • Playa Delfines: 2.8 km
  • Dolphinaris Cancun: 3.2 km
  • Wet'n Wild Cancun: 3.6 km
  • Riviera Cancun Golf: 4.8 km
  • Avenida Kukulkan: 6.5 km
  • Interactive Aquarium: 8 km
  • El Rey Ruins: 8.2 km
  • Playa Tortugas: 12.2 km
  • Dubai Palace Casino: 12.4 km
  • Museo Maya de Cancun: 12.5 km
  • Avenida Tulum: 14.3 km

Dining

Arrecifes
The resort’s best place to enjoy a romantic dinner for two, Arrecifes has it all: an excellent fine-dining menu, extensive wine list, cozy ambience, and beautiful ocean views.
El Palmar
Making the most of the local bounty, such as tropical fruits and fresh seafood, El Palmar offers extensive choices for breakfast and dinner. Bring the whole family and enjoy a casual meal by the main pool overlooking the Caribbean.
Sunset Bar
Just steps from the main pool, Sunset Bar is the perfect place to break for an alfresco lunch, with salads, sandwiches, burgers, and grilled items, plus ice cream, cocktails, and more. The terrace offers extraordinary views of the Caribbean Sea.
Brisa/Breeze
Sea breezes and refreshing drinks: what better recipe for relaxation? Find it at Brisa/Breeze, located by the main pool and offering cocktails, other beverages, and light snacks with a tranquil ocean backdrop.
The Place – Bar & Lounge
Looking for somewhere to just hang out and relax? The Place is your place. Gather with friends and unwind with a beer, one of our signature martinis, or a choice from our huge tequila list—plus gourmet appetizers and ocean views.
Sea & Stones
Sea & Stones offers a truly unique experience: meals custom-cooked on hot stones, then enjoyed under a traditional palapa (straw hut) on the beach with delicious sangria or other local cocktails, plus stunning views of the Caribbean and Cancun.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for The Westin Resort & Spa, Cancun

Overall score

3 / 5
5.01.0
1 out of 1
Amenities:
2
Cleanliness:
4
Hotel staff:
1
Comfort:
2
Location:
2
Value:
2
Sort by:
Review of The Westin Resort & Spa, Cancun

Reviewer score

3
5.01.0
Hector L.
Business
N/A
24 Feb 2015

Old Hotel, Bad Service

The hotel was way below What I was expected. My reservation was for a pool/ ocean view, and they give me 2 different rooms without it. After I complain, twice, they finally give me an ocean view room. Not really what I was looking for. Service is terrible. Take really long to get service. Even room service takes more than 30 minutes to deliver a couple of drinks. Check in was another half hour. Really bad experience

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
1
Comfort:
2
Location:
2
Value:
2
Trip purpose:

Business

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