US$74 Avg/night
Rate and special offer based on Check-in 21 Apr 2015 Check-out 22 Apr 2015

NYX Hotel Cancun

3 stars
View map of Blvd Kukulcan KM 11 5 Zona Hotelera, Cancun, 77500

Hotel Overview

Reviewer score
2.8
out of 5
6 reviews
Great location!

Staff was very friendly, hotel was clean, great pool, excellent beach.....hotel is located... See full review

  • J SKYFLYER
  • 7 Apr 2014
The hotel has almost no beach

The hotel has almost no beach left after the Wilma hurricane!!!!!! It was very dissapointing to see... See full review

  • Arturo
  • 6 Oct 2009
Boasting a tranquil ambience and comfortable accommodation, NYX Hotel Cancun welcomes you for an unforgettable holiday in Cancun.
General
During leisure, guests at NYX Hotel Cancun can work out in the state-of-the-art gymnasium, have a bracing dip in the swimming pool, indulge in the yoga or re-energise your body in the jacuzzi. For a perfect relaxation, you can avail the spa services, which rejuvenates both the body and the soul. Wi-Fi access is available at the lobby.
Location
Overlooking the Caribbean Sea, NYX Hotel is close to the restaurants, nightclubs and shopping areas. NYX Hotel is 20 minutes drive from the downtown and the Cancun International Airport.
Dining
Offering panoramic views of the Caribbean Sea and the swimming pool, the Bellavista Restaurant at NYX Cancun Hotel serves delicious cuisine for you to enjoy. Sip your favourite drink at the cosy bar, which is also an ideal place to relax.
Rooms
Designed for your comfort and convenience, the 149 luxurious accommodation units are well-appointed and come with all the contemporary amenities to make your stay a memorable one.

NYX Hotel Cancun Rooms

Standard Room with Balcony
All standard units have 1 king-sized or 2 queen-sized beds,terrace or balcony,air conditioning,ceiling fans,color cable TV,telephone,shower with bath amenities,hair dryer,safety deposit box,iron and ironing board.
Master Suite Ocean View
All Master Suites Ocean View have a private bedroom with 1 king bed, terrace or balcony. Also comes with plasma television, kitchenette, which includes a microwave, mini fridge, coffee maker, and a sink. Balcony or terrace looking to Nichupte Lagoon or ocean
Junior Suite Lagoon or Ocean View with Kitchenette, Private Balcony
All the Junior Suite come with plasma television, kitchenette, which includes a microwave, mini fridge, and a sink. Each Junior Suite also comes with a king sized or queen sized bed to offer the utmost comfort as possible as well as a pull out sofa. Every studio has an overly large balcony that points to the ocean or the Nichupte Lagoon.
Basic Room
These are small rooms located in a quiet area, the rooms are equipped with all amenities for your convenience during your stay.

Amenities

  • Free parking
  • Pool
General
Concierge
Activities
Pool
Dining
Restaurant
Room service
Parking
Free parking

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Hotel Map

21.1143 -86.7586
Area served
Cancun, Mexico
Nearby airports
Just 20 minutes from Cancun International Airport
Area description
The Avalon Grand is convenient to golf courses,shopping,nightclubs and restaurants of world-famous Cancun and is just 20 minutes from Cancun International Airport and the downtown area.

Nearby points of interest

  • El Rey Ruins: 0.6 km
  • Interactive Aquarium: 0.8 km
  • Avenida Kukulkan: 2.4 km
  • Museo Maya de Cancun: 3.9 km
  • Playa Tortugas: 5.1 km
  • Playa Delfines: 6 km
  • Dubai Palace Casino: 7.5 km
  • Avenida Tulum: 8.7 km
  • Wet'n Wild Cancun: 9.6 km
  • Dolphinaris Cancun: 10.2 km
  • Riviera Cancun Golf: 12.6 km

Dining

Poolside Snack Bar
You can satisfy your taste without having to get up and go anywhere.
Bellavista Restaurante
For those wishing to stick with more international flavors, Bellavista Restaurant offers a wide array of flavors from around the world. With daily breakfast and dinner buffets, Bellavista is a place to enjoy many different meals.

Hotel Policies

Check-in:
15:00
Check-out:
12:02

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for NYX Hotel Cancun

Overall score

2.8 / 5
5.01.0
6 out of 6
Amenities:
3
Cleanliness:
3.5
Hotel staff:
3.2
Comfort:
3
Location:
4.3
Value:
2.8

33% would recommend to a friend.

Sort by:
Review of NYX Hotel Cancun

Reviewer score

3
5.01.0
enzenauerrdad
Business
indiahoma
6 Aug 2014

You get what you pay for

I stayed from July 22-July 25 2014. We reserved a room with a KING bed, a balcony and breakfast. Rooms,.. old (not sure where the newly remodeled ones they talked about on their web site were but the TWO i stayed in were certainly not that. Yes I did say TWO. We reserved a room with a KING sized bed and a balcony. The first night I got a double bed and a view of a wall through a high window. The bathroom did not have ANY towels or wash cloths of any sort. The "kitchen" did not have any sort of towels either paper or dish even though they had a sink. The hairdryer was SCARY!! It had one burnt through on one side of it. The next morning we went tot the desk and told them what we had reserved. They said they were full but would see what they could do. The second room was better. It had a balcony. It looked out to the same wall but at least you could step out on the balcony and see the beach and ocean. Still never got the KING bed. I did get ONE bath towel but no wash cloths or dish towels for the kitchen. The beach area was great. Although I found it strange that they wanted to charge us for the use of the umbrellas and beach beds on the property! The Pools....They were very acceptable. But they were HOT!!!! A little cool water would certainly make them more bearable. The outdoor restaurant was very good. We had fajitas at one meal and they were great! Another evening we had their "special" It was a seafood marinara pasta dish for 130 pesos. It was great as well. One of my last meals there was a fish sandwich "baguette" as they called it. It was 165 pesos. Certainly for the taste I would stick with the pasta. We ate breakfast there only one morning at the buffet . It was just okay at best. Their scrambled eggs were plain. The "sausage" looked more like a Vienna sausage. When we were checking out they said there was an outstanding charge on our account for 840 pesos. We asked what it was for and they said the breakfast! They said it wasn't included with our room. We said it said it on the website but since we couldn't prove it we paid the bill. I will say though that we made the reservation through this site so the breakfast charge could be a problem with the web site and not the hotel

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

There is a great shopping area just to the South of the hotel. Its called La Isla Shopping Mall

Review of NYX Hotel Cancun

Reviewer score

1
5.01.0
Non gringos
Business
UAE
30 Jun 2014

Very very average hotel for $110 a night.

Noisy room due to outdoor night club in next building. Basic furnishings. Breakfast cafe full of cockroaches!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Review of NYX Hotel Cancun

Reviewer score

4
5.01.0
J SKYFLYER
Business
Fort Lauderdale, Florida
7 Apr 2014

Great location!

Staff was very friendly, hotel was clean, great pool, excellent beach.....hotel is located perfectly between two malls with restaurant choices....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of NYX Hotel Cancun

Reviewer score

3
5.01.0
Miraflorino
Business
Chicago, IL
21 Oct 2013

Great location, still under renovation

There are too many little things wrong to prevent a better rating. Too many stars, increases the risk of accidents. Love the location. Customer service not the best for Cancun Hotel zone standards.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Pizzara in the Shopping Center la Isla half a mile down the road. Great pizza, good service, ask for Eric.

Review of NYX Hotel Cancun

Reviewer score

1
5.01.0
Traveling Mitch
Business
Vancouver, Canada
30 Oct 2012

STAY AWAY - RUDE STAFF TERRIBLE SERVICE

My girlfriend and I travel a lot and we have never seen such rude and unhelpful service anywhere! If we had not already paid for this room through the website I would have left and gone somewhere else as they made us feel like we were a inconvenience and that it was a hassle for them to check us in. After we were finally checked in were told our room is 'over there' which is not helpful as this hotel is a maze. When I asked where 'over there' is they ignored us and we were left walking around hotel to find our room. Also, they do not answer the phones at the hotel until 2pm? We had friends trying to call our room but the front desk does not answer! Over all a terrible experience - Save yourself the hassle and go to one of the several other hotels in the area!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Review of NYX Hotel Cancun

Reviewer score

5
5.01.0
Arturo
Business
Not Provided
6 Oct 2009

The hotel has almost no beach

The hotel has almost no beach left after the Wilma hurricane!!!!!! It was very dissapointing to see that we only have a couple of feet of sand :(

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
4
Value:
4
Trip purpose:

Business

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