US$64 Avg/night
Rate and special offer based on Check-in 25 May 2015 Check-out 26 May 2015

The Gurney Resort Hotel and Residences Penang

4 stars
View map of 18 Persiaran Gurney, 10250 GEORGETOWN, Penang, 10250

Hotel Overview

Reviewer score
3.3
out of 5
8 reviews
Good for business stay

Room quite big, bath tub got Jacuzzi, breakfast even better than hard rock hotel, but the air con... See full review

  • firstlov
  • 30 Nov 2013
Convenient Stay

We (4 adults and 1 child) stayed two nights at The Gurney Resort Hotel and have been happy with the... See full review

  • Samut
  • 21 Oct 2013
With a unique atmosphere, special hospitality and convenient facilities, the hotel offers excellent accommodation that makes you to feel at home.
General

For conference and banqueting, the Gurney features the largest ballroom in the city. In addition, 4 function rooms and 3 boardrooms with a capacity to hold up to 1,300 delegates are also on offer. For the active ones, the hotel offers a Recreational Park, for watery enthusiasts an adult swimming pool, children wave pool, water slides, lazy river ride and lots of waterfalls are also available. Other leisure facilities at the hotel include a gymnasium, table tennis, sauna and steam bath.
Location

Located along the renowned tourist belt of Gurney Drive, adjacent to the new Central Business District, The Gurney Resort Hotel & Residences Penang is placed less than five minutes away from all major shopping complexes and corporate towers.

  • NOTE:The Penang State Government chargesa local government fee of MYR 3.00 per room and per night, inclusive in the room rates.
  • 5 km to the City Centre
  • 25 km to the International Airport (Penang)
Dining

The Gurney is geared towards being the heart of it in Georgetown, featuring a 100-meter length sidewalk cafes, pubs and restaurants that serve a variety of delicacies for you to feast on.
Rooms

The Gurney features 259 Suite Rooms that are spacious and offer breathtaking sea view. All suites are stylishly decorated in resort style and are equipped with exceptional amenities and conveniences.

The Gurney Resort Hotel and Residences Penang Rooms

2Bedroom Suite
The master bedroom offers a Queen-size bed, and the second bedroom comes with Twin beds. All suites are comes with a spa bathtub.
Standard - Suite
Studio Suite measuring of 47sqm comes with Hollywood Twin beds. Features with Jacuzzi bathtub, Shower, Modern Furnishings, Free WiFi, Satellite TV, Writing desk & etc.

Amenities

  • Courtesy breakfast
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness Center
Spa
Dining
Courtesy breakfast
Restaurant
24 hour room service
Room service
Services
Business centre
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Currency exchange

Hotel Map

5.4299 100.3205
Area served
Located at Gurney Drive.
Nearby airports
The Penang International Airport is approximately 25 km away from the hotel.
Area description
Located at a seafront of Gurney drive and adjacent to a busy business district. Shopping Malls and local hotel delights are withing walking distance.

Nearby points of interest

  • Gurney Drive: 0.8 km
  • Wat Chaiya Mangkalaram: 0.8 km
  • Wesley Methodist Church: 1 km
  • Pulau Tikus Wet Market: 1 km
  • Cheong Fatt Tze Mansion: 1.9 km
  • Penang Chinatown: 2 km
  • Prangin Mall Komtar: 2.2 km
  • Penang Museum: 2.3 km
  • Kapitan Keling Mosque: 2.3 km
  • St George's Church: 2.4 km
  • Goddess Of Mercy Temple: 2.4 km
  • Khoo Kongsi: 2.4 km
  • City Hall: 2.5 km
  • Chowrasta Wet Market: 2.5 km
  • Little India: 2.5 km
  • Gurney Drive: 0.8 km
  • Wat Chaiya Mangkalaram: 0.8 km
  • Wesley Methodist Church: 1 km
  • Pulau Tikus Wet Market: 1 km
  • Cheong Fatt Tze Mansion: 1.9 km
  • Penang Chinatown: 2 km
  • Prangin Mall Komtar: 2.2 km
  • Penang Museum: 2.3 km
  • Kapitan Keling Mosque: 2.3 km
  • St George's Church: 2.4 km
  • Goddess Of Mercy Temple: 2.4 km
  • Khoo Kongsi: 2.4 km
  • City Hall: 2.5 km
  • Chowrasta Wet Market: 2.5 km
  • Little India: 2.5 km
  • Fort Cornwallis: 2.8 km
  • Hindu Temple: 3.2 km
  • Penang National Park: 3.4 km
  • Botanical Gardens: 3.7 km
  • Toy Museum: 5.2 km
  • Penang Hill: 5.4 km
  • Pinang Peranakan Mansion: 5.9 km
  • Kek Lok Si Temple: 6.2 km
  • Masjid Terapung Tanjung Bunga: 6.4 km
  • Bird Park: 9.1 km
  • Yahong Art Gallery: 9.4 km
  • Tropical Spice Garden: 10.6 km
  • Butterfly Farm: 10.8 km
  • Titi Kerawang Waterfall: 11.2 km
  • Tropical Fruit Farm: 11.7 km
  • Teluk Bahang Beach: 12.2 km
  • Snake Temple: 13.5 km
  • Penang War Museum: 16.9 km

Dining

Coffee House
Located at 1st Floor Operation Hours : 06:00 - 23:00 hours

Hotel Policies

Check-in:
15:00
Check-out:
12:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for The Gurney Resort Hotel and Residences Penang

Overall score

3.3 / 5
5.01.0
8 out of 8
Amenities:
3.5
Cleanliness:
3.6
Hotel staff:
3.4
Comfort:
3.6
Location:
4
Value:
3.6

75% would recommend to a friend.

Sort by:
Review of The Gurney Resort Hotel and Residences Penang

Reviewer score

1
5.01.0
Ennon3
Business
Penang
5 Feb 2014

staffs perfomance poor

During chinese new year 1/2/2014 check into this gurney hotel and the staff offer me that there is a special promotion which only cost RM313.20 for one suite room. Since the staff said it was a promotion so i decided to take that offer but when i checked into the room that was just normal/standard room only. Find back the staff and said the room was wrong given. However the staff said the suite room had already full house. Is like WHAT!!?? before check in you said special promotion and empty room for suite room but after i checked in and paid my deposit (RM1100) only you said rooms were fulled. Fine since it was chinese new year no way to waste my anger on this kind of small matter. So i asked for another similar type of room and the staff said yes there were two rooms combined together and i just took that offer. Well here is the case!! when check out that time, the hotel charged me the the price of suite room which is RM 313.20 for just normal room only and yet it charge me DOUBLE mean RM 626.40 for one night because there are two rooms combined. See how RIDICULOUS it is ???? How unfair the hotel treat me in this way, ask me to pay two rooms price . Of course no way that is unfair to me. So i ask the manger to meet me so that we can settle the case. First, i told the whole story to the manager and the manager replied that was a miscommunication. I have to agree that is a little miscommunication so i ask whether can i have a discount since both parties also wrong but the manager insists to ask me pay the bill then only talk. Of course no way it is unfair to me and i know once i pay there is no return. i keep asking for discount and i said definitely the person in charge that day sure wrong. The manager said that time too many staffs cannot trace back and no power to offer discount and wanted to ask direct manager. I was wonder small case also need to ask direct manager?? I believe hotels got record for sure can trace back the staff. If really no there is always cctv!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
2
Value:
1
Trip purpose:

Business

Review of The Gurney Resort Hotel and Residences Penang

Reviewer score

4
5.01.0
firstlov
Business
Singapore
30 Nov 2013

Good for business stay

Room quite big, bath tub got Jacuzzi, breakfast even better than hard rock hotel, but the air con little bit noisy, maybe the hotel quite old, all facilities function not so good, the sound of the water pipe also noisy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

there are 2 shopping mall nearby, gurney paragon and gurney plaza, the first one is newer but not nice for shopping, cause still lot of shop haven't open, the second is better, lots of people there, a big hawker center just nearby only.

Review of The Gurney Resort Hotel and Residences Penang

Reviewer score

4
5.01.0
Samut
Business
Thailand
21 Oct 2013

Convenient Stay

We (4 adults and 1 child) stayed two nights at The Gurney Resort Hotel and have been happy with the room (with sea view), the food (breakfast) and the staff who offered us great service; and on top with the location, near to restaurants we liked and to attractions we went.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

There are a few nice restaurants which offered as the food we liked, one of them Euro Deli Restaurant inside the Gurney Plaza Shopping Mall.

Review of The Gurney Resort Hotel and Residences Penang

Reviewer score

4
5.01.0
PetrusLee
Business
KL
2 Aug 2013

A much needed break at a great hotel

The stay was very pleasant and all the staff were very friendly and polite, except for some staffs handling the parking of guests' cars - they need to be consistent and honest in their responses to guests on where to park.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of The Gurney Resort Hotel and Residences Penang

Reviewer score

4
5.01.0
Hoppers
Business
Canungra
24 May 2013

Loved Our Stay.

The hotel was lovely. Some wear and tear visible(e.g.: aged carpets and curtains) but otherwise very clean. We loved the swimming pool which had wonderful views over Georgetown. Wonderful spot as it's only a short walk to Gurney Plaza and the hawker centre for delicious foods.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Gurney Hawker centre has a great array of local foods .

Review of The Gurney Resort Hotel and Residences Penang

Reviewer score

4
5.01.0
Mel C
Business
SA, Australia
9 Dec 2012

Location, location, location

Great location. Good variety for buffet breakfast. Good beds and comfortable room but could do with a little refurbishing. Has 2 fantastic pools.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of The Gurney Resort Hotel and Residences Penang

Reviewer score

1
5.01.0
Fedup customer
Business
selangor
1 Jul 2012

Rude Staff

I call the hotel to confirm my booking, the first staff who answer my call said she didnt know anything and transfer the call to reservation department. A girl who answer my call straight away said that she didnt received any email from RatesTo Go and I suspect that she didnt bother to check her inbox. When I explained that I just confirmed with RatesToGo customer service regarding my booking before calling the hotel, then she said( without feeling any guilt) yeah she received the email and she said" so what you want me to do?". This kind of staff's should not be working in service industry.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
1
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of The Gurney Resort Hotel and Residences Penang

Reviewer score

4
5.01.0
Exploring with kids
Business
Penang, Malaysia
1 Jan 2012

Better than expectation

A good getaway place definitely for the whole family. The kids love the pool which is one of the better pools in Penang-"like little theme park". Making the kids happy will bring parents back here again. However should consider a better breakfast. Breakfast has all selection but bad taste. Not worth the price to pay for. Staying here on 31st counting down to 2012 makes the visit all worth while. Fireworks was just at the doorstep.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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