US$116 Avg/night
Rate and special offer based on Check-in 28 Mar 2015 Check-out 29 Mar 2015

Golden Sands Resort by Shangri-La, Penang

4 stars
View map of Batu Feringgi Beach, Penang, 11100

Hotel Overview

Reviewer score
4.1
out of 5
16 reviews
Good value and friendly resort

Lots of space, friendly staff (especially Jenelle during breakfast) and great facilities. The... See full review

  • Bumbles
  • 16 Dec 2013
Hotel appearance

looks good and has great swimming pools Breakfast was included in the room rate and was very... See full review

  • World Aussie traveller
  • 24 Nov 2014
Golden Sands Resort by Shangri-La Penang offers luxurious spaces fit for holidaymakers wanting a tropical island getaway in Penang. Beach lovers can enjoy the sun, sea and sand at Batu Feringgi Beach just a few steps away. Outdoor enthusiasts can go trekking at Teluk Bahang Recreation Park and Penang National Park to discover the diverse flora and fauna of the island.
General
Golden Sands Resort by Shangri-La Penang features numerous leisure facilities like two swimming pools, three tennis courts, nine-hole golf course, family entertainment centre and health club. The resort also offers activities like catamaran sailing, wake boarding, jet skiing, water skiing and canoeing.
Location
Golden Sands Resort by Shangri-La is on the sandy shores of Batu Feringgi in the seaside of the northern tip of Penang. The town is a nature lover's paradise, placing vacationers within easy access to attractions like Tropical Fruit Farm, Butterfly Farm and Botanic Gardens.
  • NOTE: The Penang State Government is implementing a mandatory Local Government Fee of MYR 3 per room per night. This fee is charged to room bills in addition to the 10% service charge and 6% GST.  Effective from 01 April 2015, all prices are subject to 10% service charge and 6% GST (Price + 10% service charge).
  • NOTE: Room rates booked over the New Year's Eve period is inclusive of compulsory New Year's Eve Countdown Party at Pelangi Ballroom  on 31 Dec 2015, charged at an additional MYR 365 per person. Children under 6 years old are free and children aged 6-11 years old will be charged at 50% discount. Rate includes entertainment and free flow of sparkling wine plus standard alcoholic and non-alcoholic drinks.
Dining
Diners at Golden Sands Resort feast on local and international fares at Garden Cafe and have tasty barbecued fares at Sigi's Bar and Grill. Cool and lobby lounges serve refreshing beverages and light snacks.
Rooms
The 387 opulent rooms come with contemporary decors with Asian inspiration. All rooms come with satellite 32-inch LCD TV, DVD Player, Internet access, coffee-/tea-making facilities, refrigerator, direct-dial telephone and locker.

Golden Sands Resort by Shangri-La, Penang Rooms

Superior Hillview
Superior rooms are 36 sqm in size with luxurious cream beige carpets and walls with a red orange color scheme and nyatoh wood furnishings. The compact en-suite bathroom has a combined bathtub and shower while the rooms have a view of the hills.
Executive Seaview
Executive Seaview rooms are 30 sqm in size located on the higher floors and also with balconies with the best views of the pool and sea. These rooms have more luxurious decor and better amenities.
Deluxe Seaview
Deluxe rooms are a smaller 30 sqm in size and have a similar design as the Superior rooms with the addition of a balcony with a delightful coffee table facing either the gardens or a direct view of the pool and sea.

Amenities

  • Free full breakfast
  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Fitness Center
Spa
Golf
Game room
Tennis
Dining
Free full breakfast
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business centre
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

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Hotel Map

5.4774 100.2516
Area served
Georgetown, Penang - 15 km Batu Feringgi, Penang - 0 km Teluk Bahang, Penang - 6 km Tanjong Tokong, Penang - 8 km
Nearby airports
Bayan Lepas International Airport, Penang
Area description
31 km drive from the Airport 15 km drive from Georgetown

Nearby points of interest

  • Yahong Art Gallery: 1 km
  • Butterfly Farm: 2.8 km
  • Tropical Spice Garden: 2.9 km
  • Masjid Terapung Tanjung Bunga: 3.1 km
  • Teluk Bahang Beach: 4.5 km
  • Toy Museum: 4.6 km
  • Tropical Fruit Farm: 4.9 km
  • Botanical Gardens: 5.9 km
  • Penang National Park: 6.2 km
  • Hindu Temple: 6.3 km
  • Penang Hill: 8.2 km
  • Pulau Tikus Wet Market: 8.4 km
  • Gurney Drive: 8.5 km
  • Wat Chaiya Mangkalaram: 8.5 km
  • Titi Kerawang Waterfall: 8.8 km
  • Yahong Art Gallery: 1 km
  • Butterfly Farm: 2.8 km
  • Tropical Spice Garden: 2.9 km
  • Masjid Terapung Tanjung Bunga: 3.1 km
  • Teluk Bahang Beach: 4.5 km
  • Toy Museum: 4.6 km
  • Tropical Fruit Farm: 4.9 km
  • Botanical Gardens: 5.9 km
  • Penang National Park: 6.2 km
  • Hindu Temple: 6.3 km
  • Penang Hill: 8.2 km
  • Pulau Tikus Wet Market: 8.4 km
  • Gurney Drive: 8.5 km
  • Wat Chaiya Mangkalaram: 8.5 km
  • Titi Kerawang Waterfall: 8.8 km
  • Kek Lok Si Temple: 9 km
  • Wesley Methodist Church: 10.2 km
  • Cheong Fatt Tze Mansion: 11.2 km
  • Penang Chinatown: 11.3 km
  • Prangin Mall Komtar: 11.3 km
  • Penang Museum: 11.5 km
  • Kapitan Keling Mosque: 11.6 km
  • St George's Church: 11.6 km
  • Goddess Of Mercy Temple: 11.6 km
  • Khoo Kongsi: 11.7 km
  • City Hall: 11.7 km
  • Chowrasta Wet Market: 11.7 km
  • Little India: 11.8 km
  • Fort Cornwallis: 12 km
  • Pinang Peranakan Mansion: 15.2 km
  • Bird Park: 18.4 km
  • Snake Temple: 18.6 km
  • Penang War Museum: 22.2 km

Dining

Lobby Lounge
Situated at the heart of the resort's reception area, the newly redesigned Lobby Lounge seamlessly blends the outdoor with the interior, its breezy, open-air layout overlooks serene garden and pool views. Contemporary yet comfortable, the Lounge makes an ideal venue for relaxation in the balmy tropics. The experience is complemented by a range of refreshing beverages and light snacks. The lounge is open daily from 10am to 12midnight and can sit up to 68 persons.
Cool Lounge
Located adjacent to the Lobby, the one-stop Cool Lounge hosts an array of amusements and modern conveniences including three internet stations, free broadband access, books/magazines/newspapers, board and card games as well as five LCD TV screens where guests can watch movies or world news in air-conditioned comfort. The entire area is fronted with floor to ceiling glass panels offering an unparalleled view of beautifully landscaped gardens and pools. Tea, coffee and bottled juices as well as savoury pastries, cakes and sandwiches are available for a relaxing snack.
Garden Cafe
Enjoy an extensive array of Asian and International cuisines prepared in our "open kitchen". Select from our exiting buffet or ala carte menu and dine on the open terrace that overlooks our tropical gardens and poolside.
Sigi's by the Sea
Adjacent to the beach walkway, this uniquely styled bistro offers a true island dining experience. Golden sunsets provide an unforgettable backdrop while you enjoy our delicious fusion of Eastern and Western cuisine.

Meeting facilities

Meeting Info
Superbly located by Batu Feringgi Beach, Golden Sands Resort offers first class meeting facilities with a Ballroom that provides a panoramic glass wall showcasing our luscious landscaped gardens and poolside making every meeting a refreshing experience. Our professional Events Team will ensure every little detail is attended to. A wide choice of exiting theme parties is also available for seeking something out of the ordinary.

Hotel Policies

Check-in:
15:00
Check-out:
12:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (16)

Ratings and reviews for Golden Sands Resort by Shangri-La, Penang

Overall score

4.1 / 5
5.01.0
16 out of 16
Amenities:
4.2
Cleanliness:
4.1
Hotel staff:
4
Comfort:
3.6
Location:
4.3
Value:
3.9

94% would recommend to a friend.

Sort by:
Review of Golden Sands Resort by Shangri-La, Penang

Reviewer score

3
5.01.0
Andrew1234
Business
Kuala Lumpur
9 Feb 2015

Packed

I felt that the whole experience was not up to Shangri La standard. I have no specific concerns, it just felt that the hotel was 'crammed' with guests, breakfast was a 'fight' due to the huge numbers, understaffed. I was with my wife and daughter and will probably choose a different hotel when I am next in Penang.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Golden Sands Resort by Shangri-La, Penang

Reviewer score

4
5.01.0
World Aussie traveller
Business
Australia
24 Nov 2014

Hotel appearance

looks good and has great swimming pools Breakfast was included in the room rate and was very comprehensive with Asian and western food

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Good. Night markets right outside hotel

Review of Golden Sands Resort by Shangri-La, Penang

Reviewer score

4
5.01.0
Sean Lam
Business
Hong Kong
22 Nov 2014

Good, but not perfrect

Situated on the white sands beach of Batu Ferringhi. Rooms offers unrestricted view of the ocean on a big balcony. The rooms were warmly decorated and feel at home. Cleanliness is, however, a big area of improvement - the bath tub was mouldly around the edges, and there were colonies of ant trailing across the coffee table both day and night. The staff service quality was however a BIG win-back - all the staff members that I have encountered were friendly and warm. The hotel has also a lounge (with shower room facilities) for early check in/late check out guests, which was a nice touch. Above all, I was happy with Gold Sands and may probably return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Golden Sands Resort by Shangri-La, Penang

Reviewer score

4
5.01.0
Regular to HK
Business
Melbourne
22 Sep 2014

good but not great

A decent hotel and pretty good facilities. Not one of the better Shangi la's and not up to their usual standard. Large section of the pool was closed due to pool maintenance equipment not working properly and this summed up the hotel. Rooms are dated but overall functional. Go for room on beach side as so called "hlll view" is non existent and very noisy with street traffic.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Dinners at the "blue sign" food court near the hotel with great local food at very good prices. Much better than the Hotel buffet !!!

Review of Golden Sands Resort by Shangri-La, Penang

Reviewer score

3
5.01.0
Abe Oz
Business
Melbourne, Australia
22 Sep 2014

Great location and staff

The product needs to be updated. The images portray a deceptive feel when we stayed here. Toilets are outdated.. The shower over bath does not accommodate for people over 6' feet. Some of the staff are very very good and try to make your stay as comfortable. The hotel needs a refurb.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Long beach cafe is a must... The food is excellent here and cheap, the environment is not for the faint heart.

Review of Golden Sands Resort by Shangri-La, Penang

Reviewer score

4
5.01.0
Chips3511
Business
Armadale Western Australia
22 Aug 2014

Fantastic Hotel

This was not our first time at the Golden Sands (and will not be our last) the Hotel is well situated with beautiful swimming pools ,the room was kept spotless by Miriam she was so helpful, overall the staff were keen to be of assistance and were always happy to help..we are keen to recommend the Golden Sands to anybody heading to Penang ...5 Stars

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

To those who like McDonalds it is a two minute walk and the Maccas store is very clean and tidy ,and cheap

Review of Golden Sands Resort by Shangri-La, Penang

Reviewer score

4
5.01.0
Happy To Travel
Business
Singapore
4 May 2014

Family friendly, average beach

Good on the whole. Friendly staff. Beach is a lil disappointing. Jelly fish is an issue there so you can't swim freely.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

There are two food courts around the hotel area. Worth trying.

Review of Golden Sands Resort by Shangri-La, Penang

Reviewer score

4
5.01.0
Lenio
Business
Australia
21 Apr 2014

Lenio

Had a great time. Only suggestion to change batteries regularly

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Golden Sands Resort by Shangri-La, Penang

Reviewer score

4
5.01.0
Klcy
Business
Msia
11 Feb 2014

Holiday getaway

Location and room not bad. Recommended. It's my second time stay in golden sands resorts

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Golden Sands Resort by Shangri-La, Penang

Reviewer score

5
5.01.0
Bumbles
Business
Kuala Lumpur
16 Dec 2013

Good value and friendly resort

Lots of space, friendly staff (especially Jenelle during breakfast) and great facilities. The kids' club provides activities to keep my daughter occupied. Will definitely be back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Long beach cafe (5 minutes walking distance) offers variety of hawker food.

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