US$37 Avg/night
Rate and special offer based on Check-in 15 Feb 2015 Check-out 17 Feb 2015

Georgetown City Hotel

4 stars
Jalan Burmah Road, Georgetown, Penang, 10350
Hotel Overview
Reviewer score
3.1
out of 5
10 reviews
We arrived early before 7 a.m.

We arrived early before 7 a.m. and were accommodated for! A great hotel with spacious rooms and... See full review

  • Pawel
  • 28 Jun 2009
The cost of breakfast quoted is

The cost of breakfast quoted is applicable only if you are a member of their Berjaya group. If not... See full review

  • Anonymous
  • 16 Dec 2009
Georgetown City Hotel makes for an ideal base with chic comfortable accommodations and accessible location in this part of Penang. This sophisticated Georgetown hotel places visitors within convenient distance of the impressive architecture of Leong San Tong Khoo Kongsi, Penang City Hall and Kek Lok Si Temple. In the area, tourists also view exhibits at Penang Museum & Art Gallery and One East Museum & Art.
General

Georgetown City Hotel provides Wi-Fi access, limousine service, currency exchange, car rental and several meeting facilities, including a ballroom for up to 1,000 guests. For on-site recreation, patrons work out at the gym or swim in the outdoor pool.



Location

Hotel Georgetown City is situated on Jalan Burmah Road, near the shopping, dining and entertainment opportunities at Gurney Plaza Mall. A visit to Georgetown is not complete without a look at Fort Cornwallis and the ornate design of Cheong Fatt Tze Mansion and Pinang Peranakan Mansion.



  • NOTE: Effective 1 June, the Penang State Government will be imposing a local government fee of RM3 nett per room per night, payable directly to the hotel upon check-in.
  • 30 km to the Airport
Dining

Diners at Georgetown Hotel in Penang savour delectable local favourites and international specialties at the relaxed setting of The Cafe. Unwind with drinks at the bar.
Rooms

Each of the 320 tastefully decorated rooms is furnished with air conditioning, cable/satellite TV, safe deposit box, tea- and coffee-making facilities, mini bar, telephone, hairdryer and en suite bathroom.

Georgetown City Hotel Rooms

Superior Room
NEWLY renovated rooms!! Superior Room comes with 1 king size bed or 2 single beds.
Junior Suite
NEWLY renovated rooms!! Junior Suite comes with 1 king size bed or 2 single beds.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business centre
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Currency exchange
Internet
WiFi
Parking
Free parking

Recommendations for you

Customers who viewed Georgetown City Hotel also booked these hotels.

Reviewer score 4.0 out of 5
Reviewer score 4.4 out of 5

Hotel Map

5.4331 100.3069
Area served
Georgetown Penang, Gurney Drive, Penang
Nearby airports
Penang International Airport (PEN)
Area description

Hotel Georgetown City is situated on Jalan Burmah Road, near the shopping, dining and entertainment opportunities at Gurney Plaza Mall. A visit to Georgetown is not complete without a look at Fort Cornwallis and the ornate design of Cheong Fatt Tze Mansion and Pinang Peranakan Mansion.



  • NOTE: Effective 1 June, the Penang State Government will be imposing a local government fee of RM3 nett per room per night, payable directly to the hotel upon check-in.
  • 30 km to the Airport

Nearby points of interest

  • Pulau Tikus Wet Market: 0.6 km
  • Wat Chaiya Mangkalaram: 0.7 km
  • Gurney Drive: 0.9 km
  • Penang National Park: 1.9 km
  • Botanical Gardens: 2.1 km
  • Hindu Temple: 2.2 km
  • Wesley Methodist Church: 2.3 km
  • Cheong Fatt Tze Mansion: 3.4 km
  • Penang Chinatown: 3.5 km
  • Prangin Mall Komtar: 3.5 km
  • Penang Museum: 3.8 km
  • Kapitan Keling Mosque: 3.8 km
  • Goddess Of Mercy Temple: 3.9 km
  • Khoo Kongsi: 3.9 km
  • St George's Church: 3.9 km
  • Pulau Tikus Wet Market: 0.6 km
  • Wat Chaiya Mangkalaram: 0.7 km
  • Gurney Drive: 0.9 km
  • Penang National Park: 1.9 km
  • Botanical Gardens: 2.1 km
  • Hindu Temple: 2.2 km
  • Wesley Methodist Church: 2.3 km
  • Cheong Fatt Tze Mansion: 3.4 km
  • Penang Chinatown: 3.5 km
  • Prangin Mall Komtar: 3.5 km
  • Penang Museum: 3.8 km
  • Kapitan Keling Mosque: 3.8 km
  • Goddess Of Mercy Temple: 3.9 km
  • Khoo Kongsi: 3.9 km
  • St George's Church: 3.9 km
  • Little India: 4 km
  • City Hall: 4 km
  • Chowrasta Wet Market: 4 km
  • Toy Museum: 4 km
  • Penang Hill: 4.3 km
  • Fort Cornwallis: 4.3 km
  • Masjid Terapung Tanjung Bunga: 5.1 km
  • Kek Lok Si Temple: 5.2 km
  • Pinang Peranakan Mansion: 7.4 km
  • Yahong Art Gallery: 8 km
  • Tropical Spice Garden: 9.1 km
  • Butterfly Farm: 9.2 km
  • Titi Kerawang Waterfall: 9.8 km
  • Tropical Fruit Farm: 10.2 km
  • Bird Park: 10.7 km
  • Teluk Bahang Beach: 10.7 km
  • Snake Temple: 13.5 km
  • Penang War Museum: 17 km

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (10)

Ratings and reviews for Georgetown City Hotel

Overall score

3.1 / 5
5.01.0
10 out of 10
Amenities:
2.9
Cleanliness:
3
Hotel staff:
3.2
Comfort:
2.5
Location:
3
Value:
3.1

50% would recommend to a friend.

Sort by:
Review of Georgetown City Hotel

Reviewer score

3
5.01.0
Perakian
Business
Perak
28 Nov 2014

Huge space to improve

Amenities is not provided accordingly. The cleanliness of the room can be further improved

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Review of Georgetown City Hotel

Reviewer score

1
5.01.0
Ash Wags
Business
Australia
5 Aug 2014

Horrible

no hot water.. only 1 towel on arrival.. checkin process took over an hour. tried to charge us for wifi that was included in the booking price.. bar is permanently closed.. front desk staff were rude.. room service took far too long.. karaoke bar next door was extremely loud until 6am... shower didnt work on arrival.. carpet stained... only saving grace for this hotel was our taxi driver Jimmy!! he was amazing!!! friendly, helpful and a joy to be driven by!!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
3
Trip purpose:

Business

Review of Georgetown City Hotel

Reviewer score

3
5.01.0
Vansen
Business
Malaysia
1 Dec 2013

Good Experience

Hotel staffs was friendly and helpful, room is tidy and clean and hotel location was good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Georgetown City Hotel

Reviewer score

2
5.01.0
Rudy Chang
Business
Melbourne
28 Aug 2013

Average hotel with a decent pricetag

It was quite an old hotel but I think the rooms must have been upgraded in recent years. They have a limited bathroom amenities as the hotel wants to minimise waste and support the " Loving Earth Program". Personally, I won't return to this hotel anymore because it gave me some creepy feelings sometimes.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
2
Value:
3
Trip purpose:

Business

Review of Georgetown City Hotel

Reviewer score

3
5.01.0
ClubJed
Business
Auckland, New Zealand
3 Jun 2013

Tired Hotel

I have no doubt that in its day when the water park next door was operating and the mall next door was full of shops that this hotel would have deserved its four star rating. Our experience was to arrive at 1pm and be told rudely that check in was 3pm. We then asked another staff member about free WiFi and she checked us in straight away. When we queried that she said the other lady was a trainee. Up to our room and we have a shower, however the bath plug doesn't drain water as the surface of the bath was peeling off so you end up knee deep in water. Had a sleep and the bed was very comfortable. When we're got up the roof started dripping water on us from the air con. The roof was clearly water damaged so I am guessing this has happened before. After a maintenance man checked the room we were moved to a new room. Go to the bar for the free drink but no staff turned up so gave up on that. In the morning we had the bellboy knock on our door at half 9 telling us we had to check out - although the cashier assured us check out was noon. Pool was nice, but location further from Georgetown than the name implies.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of Georgetown City Hotel

Reviewer score

3
5.01.0
Ripley
Business
Singapore
22 Nov 2012

Satisfactory

The location was okie. It was near the new Gurney Plaza. However, while I understand why the hotel did not stock up the mini bar (may be there are people who took without paying), there is no reason why the hotel did not stock up hand towels.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Georgetown City Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Not Provided
19 Jun 2011

From check in it was slow as we

From check in it was slow as we have to wait for the room to be cleaned. The previous occupier vacated late and not on scheduled time as stipulated according to the Reception staff. I have voiced my concerns to the Manager on duty about my valuation of the Hotel and have also submitted the Hotel evaluation card. The bathroom was a bit mouldy and the airconditioner isn't cold at all. The carpet needs vacuuming and looks very dirty when we first entered the room. Not enough creamer when there are 2 sachets each of coffee and tea bags! Lots of sugar!! We have stayed at the Berjaya Hotel in Pulau Langkawi and find the experience there so much better. Staff at the Cafe should be more aware of customer service and not left waiting for 30mins for the freid eggs and not following first come first being served manner. Good customer service is paramount.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
3
Comfort:
No rating
Location:
4
Value:
3
Trip purpose:

Business

Review of Georgetown City Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Not Provided
16 Dec 2009

The cost of breakfast quoted is

The cost of breakfast quoted is applicable only if you are a member of their Berjaya group. If not you pay twice the amount. This should have been stated upfront. Poor variety of breakfast. Also the location of the hotel isn't exactly close to the major shops or streets. We always had to take a cab/bus out.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
No rating
Location:
3
Value:
4
Trip purpose:

Business

Review of Georgetown City Hotel

Reviewer score

4
5.01.0
Chad
Business
Not Provided
21 Sep 2009

The hotel was old and in need

The hotel was old and in need of remodeling. The staff was excellent, friendly and very helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
5
Comfort:
No rating
Location:
3
Value:
3
Trip purpose:

Business

Review of Georgetown City Hotel

Reviewer score

5
5.01.0
Pawel
Business
Not Provided
28 Jun 2009

We arrived early before 7 a.m.

We arrived early before 7 a.m. and were accommodated for! A great hotel with spacious rooms and superb breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

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