US$72 Avg/night
Rate and special offer based on Check-in 10 Aug 2015 Check-out 11 Aug 2015

Swiss-Garden Resort & Spa Kuantan

4 stars
View map of 2656-2657 Mukim Sungai Karang, Balok Beach Beserah Kuantan, Kuantan, 26100

Hotel Overview

Reviewer score
3.9
out of 5
16 reviews
Pleasant stay, above expectation

Traveled with large family, 6 adults and 2 children, all had an enjoyable stay. Guess hotel and... See full review

  • Wind Chaser
  • 13 Oct 2014
Nice swimming pool

Nice swimming pool See full review

  • Yoke
  • 26 Apr 2011
Offering comfortable accommodations amidst lush greeneries, Swiss-Garden Resort & Spa Kuantan makes for an ideal getaway for travellers in this part of Malaysia. At this beachfront resort in Kuantan, tourists frolic on the sandy beach and wade in the blue waters of South China Sea, play on the two flood-lit tennis courts or swim in the outdoor freeform pool. Vacationers also unwind with massages and treatments at Samsara Spa on site.
General

Swiss-Garden Resort & Spa Kuantan features six event/function rooms that can host business or social gatherings of up to 500 guests. The resort also provides games room and kids' club to keep younger guests engaged and occupied.

Open air carpark & 24 hours security
Location

Swiss-Garden Resort & Spa is set on Mukim Sungai Karang, north of downtown Kuantan and eight and a half kilometres to Lao Zi Temple. Holidaymakers can work out at the fitness centre, soak in the outdoor Jacuzzi or have cocktails while listening to music at Malibu Club at the resort.

A drive to Swiss Garden Resort & Spa Kuantan takes only 20 minutes from Kuantan Airport and 10 minutes from Kuantan Town and Gebeng Industrial Estate, the largest industrial estate in Pahang. From Kuala Lumpur (KL), choose between taking a leisurely 2.5-hour drive on the scenic East Coast Expressway (ECE) or hop onto any of the three flights that ply between KL and Kuantan daily; flight time is only 40 minutes.

  • 20-minute drive to the Airport (Kuantan)
Dining

Diners at Swiss-Garden Resort savour scrumptious local and international culinary delights at the in-house restaurants. Grab refreshing drinks at Parrot Bar.
Rooms

The 304 tastefully furnished rooms and suites blend traditional motifs and modern comforts like air conditioning, satellite TV, Internet access, safe deposit box, tea- and coffee-making facilities and mini bar. Each unit has private balcony with scenic views of the sea or garden.

Children - age from 4 years - 12 year old

Swiss-Garden Resort & Spa Kuantan Rooms

Deluxe Room
Designed in olive tones with accents of dark rich hues, the new room infuses style and essence. Canvas clad frames adorn the feature wall, a modern interpretation of the Malaysian lifestyle. The rooms are also fitted with modern facilities such as LCD TV, safe deposit boxes and a private balcony commanding a view of the lush grounds. Bold bright tiles and enhanced amenities decorate the new bathroom, ensuring premier comfort for both corporate and leisure travelers.
Executive Deluxe Room
The Executive Deluxe is stylishly designed in warm tones accented with natural wood furnishings and traditional motifs. Boasting of a private balcony offering an unparalleled vista of the South China Sea, it is replete with premier facilities allowing the perfect blend of comfort and privacy. The bathroom is accessorized with modern amenities, while the spacious working area creates an ideal setting for business or leisure travelers.
Studio Room
comes with bedroom cum living area. The Studio Room comes with a long bath with a built-in shower, 1 King Size bed, a sofa set and a tea table. Under the normal arrangements these rooms accommodate 2 persons. Each room has a private balcony and boasts panoramic view of lush green garden.
Family Room
comes with 2 interconnecting rooms sharing a common Bathroom & toilets. One room comes with 1 King Size bed and the other twin bedded (2 single beds). No extra bed is permitted into the Family Room. With the existing arrangements these rooms accommodate 4 adults. Each of the traditionally inspired rooms has its own private balcony.
Executive Suite
comes with separate bedroom and a living room. Under the normal arrangements these rooms accommodate 2 adults. With the extra bed it can accommodate 3 adults. Our Suites are just right for couples on a weekend get-away, the family vacation, or the care-free explorer. Spread out and relax in spacious comfort. You can soak in your private Jacuzzi; enjoy the latest blockbuster with your personal DVD player, or simply unwind on your own private balcony with a panoramic view of the South China Sea.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Spa
Game room
Tennis
Dining
Restaurant
Room service
Services
Business centre
Laundry service
Conference facilities
Internet
WiFi
Parking
Free parking

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Reviewer score 3.9 out of 5
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Reviewer score 4.0 out of 5

Hotel Map

3.9106 103.3657
Area served
Kuantan.
Nearby airports
Kuala Lumpur International Airport.
Area description
Swiss Garden Resort & Spa located in Kuantan, Malaysia, on a white sand South China Sea beach, 15 kilometers from the Kuantan town. The Resort is accessible by air through regular scheduled direct flights from Kuala Lumpur International Airport or Subang Airport, landing at Sultan Ahmad Shah Airport, Kuantan. The resort is accessible by road from Kuala Lumpur to Kuantan via the Karak Highway which connects directly to the new East Coast Expressway, approximately 3 hours drive.

Dining

Swiss Deli
Swiss-Deli at The Blue Chip Lounge is a great place to mix & mingle with friends or meet new ones. Snack on homemade pastries or cakes accompanied with a cup of tea or freshly brewed coffee while catching up with the latest gossip
Parrot Bar
Need to escape from a very hectic day? . . . Parrot Bar is just the place for you to relax and enjoy the breeze of South China Sea. With a location so ideal, hidden away from the hustle and bustle and under a lush canopy of trees, Parrot Bar is the place where everybody knows everybody's name. Indulge in our specially blended cocktails or exotic cool coconut juice. Wind down with pool-playing or just lay in one of the hammocks available. If you need to exercise your lungs, an outdoor karaoke with big wide outdoor screen is also available. As night falls, sit around the bar and enjoy pleasant conversation or simply enjoy juicy and succulent satay, extra large in size, served with our signature homemade peanut sauce.
Malibu Pub
Malibu Club is our latest thematic bar. With its contemporary Fun Pub bistro concept, Malibu is a great watering hole to mingle with friends or show off your moves on the dance floor. Sip our specially blended exotic cocktails while enjoying versatile repertoire by our in-house band from the 70's, 80's and also the latest of the 90's. Dance the night away with our cool DJs spinning the latest and funkiest of music. Be awed by the tastefully decorated interior deliberately put together to reflect FUN. Be sure that the bartenders whip up our special concoction for you to enjoy whilst being entertained by our inspirational live band.
Garden Terrace
The prolific blend of water element gives The Garden Terrace unique warmth and paramount in creating the desired ambience which is abundantly apparent, through the expert use of discreet backlighting, to the presentation of the food itself standing in beautiful contrast against the exquisite pure white palette of the crockery it arrives on!
Blossom Chinese Restaurant
The Blossom Chinese Restaurant serves Halal Chinese specialities from provinces of Szechuan to Canton. Szechuan Hot and Sour Soup and home-made Chef's Specialties are among the favourites offered. Each dish is carefully prepared to its final detail by our experienced Chinese Chefs.

Meeting facilities

Meeting Info
Capable of handling events of any size, Swiss-Garden Resort & Spa , Kuantan offers a full range of facilities and state-of-the-art equipment. Hibiscus Hall is a uniquely shaped semicircular ballroom with a seating capacity of 360 people for a sit-down dinner. Five other smaller rooms, named after local flowers are Lotus, Jasmine, Casuarina, Dahlia and Orchid. All rooms are fitted with the latest audio and visual equipment. Swiss-Garden Resort also offers the ideal venue for both indoor and outdoor weddings.

Hotel Policies

Check-in:
13:00
Check-out:
12:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Swiss-Garden Resort & Spa Kuantan

Overall score

3.9 / 5
5.01.0
16 out of 16
Amenities:
3.9
Cleanliness:
3.7
Hotel staff:
3.3
Comfort:
3.7
Location:
4.1
Value:
3.7

88% would recommend to a friend.

Sort by:
Review of Swiss-Garden Resort & Spa Kuantan

Reviewer score

4
5.01.0
Wind Chaser
Business
KL, Malaysia
13 Oct 2014

Pleasant stay, above expectation

Traveled with large family, 6 adults and 2 children, all had an enjoyable stay. Guess hotel and rooms are newly renovated and very clean. Plenty of activities to keep everyone, of all ages, happy. Would definitely recommend it.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Swiss-Garden Resort & Spa Kuantan

Reviewer score

2
5.01.0
KL Ron
Business
Kuala Lumpur
20 Jul 2014

Disappointing experience

I was really lookjng froward to our stay at this Hotel since the reviews I read were rather good, unfortunately, it did not live up to expectations and we were very disappointed. The person at check-in was not friendly at all, no smile no warm welcome, nothing. The first room we were given we found cockroaches in so I went back to the frontdesk and was given the key to another room, without any apology and of course, without a smile. No manager was around either to complain to. The second room was not clean, neither was the third. After that, the front-desk person sent house-keeping to clean another room and then offered that to us. No apology, no friendly words, no offer of an upgrade or any other little things to show they cared. The room was spacious, but the water in the bathtub did not drain properly and the bathroom generally was not in a state of a four-star-hotel. Breakfast was another disappointment, tables, plates and cutlery were not really clean and the staff seemed to be forced to work there, no good morning, no smiles, very sad indeed. Again, no manager or supervisor was present during breakfast and a number of times i had to ask for fruits to be topped up, even though it was a long time before the buffet would have closed. Overall, a very disappointing experience. At check-out, we finally met a manager, told him a few things which I have mentioned here, he seemed embarrassed and took some notes, but that was about it. Anyway, I will certainly not go back and I will be a bit more careful following reviews.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Review of Swiss-Garden Resort & Spa Kuantan

Reviewer score

3
5.01.0
side88
Business
Shah Alam, Malaysia
9 Jun 2014

Kid's pool could be better

kid's pool water is quite dirty, can see slimes and other gooey stuff . the water should be cleaned daily.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Swiss-Garden Resort & Spa Kuantan

Reviewer score

4
5.01.0
TAM
Business
Not Provided
6 Jun 2011

the facility are good but the

the facility are good but the sea/beach are not clean,do not have clear sea water

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
No rating
Location:
4
Value:
3
Trip purpose:

Business

Review of Swiss-Garden Resort & Spa Kuantan

Reviewer score

5
5.01.0
Yoke
Business
Not Provided
26 Apr 2011

Nice swimming pool

Nice swimming pool

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
4
Trip purpose:

Business

Review of Swiss-Garden Resort & Spa Kuantan

Reviewer score

4
5.01.0
Tee
Business
Not Provided
29 Dec 2010

Frontdesk staffs should be more

Frontdesk staffs should be more efficient in providing check in during peak season. I waited 90 minute for checking in. The pillow case is smelly, we need to cover it with towel to sleep. However overall cleanliness was acceptable. It is a good hotel for family holiday.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
No rating
Location:
4
Value:
4
Trip purpose:

Business

Review of Swiss-Garden Resort & Spa Kuantan

Reviewer score

4
5.01.0
Anonymous
Business
Not Provided
21 Sep 2010

Overall a nice place to stay.

Overall a nice place to stay. But need to pay more attention to the cleanliness and hygiene of The Garden Terrace restaurant.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
3
Hotel staff:
3
Comfort:
No rating
Location:
5
Value:
4
Trip purpose:

Business

Review of Swiss-Garden Resort & Spa Kuantan

Reviewer score

4
5.01.0
Ching
Business
Not Provided
20 Sep 2010

My daughter enjoyed the swimming

My daughter enjoyed the swimming pool !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
No rating
Location:
4
Value:
4
Trip purpose:

Business

Review of Swiss-Garden Resort & Spa Kuantan

Reviewer score

4
5.01.0
Anonymous
Business
Not Provided
30 Aug 2010

Rooms are ok but a bit dated,

Rooms are ok but a bit dated, Interior looks very dark. Bathroom needs to be updated our sink was blocked. However the location and the facities are nice. We loved the SPA and enjoyed a fantastic treatment.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
No rating
Location:
4
Value:
5
Trip purpose:

Business

Review of Swiss-Garden Resort & Spa Kuantan

Reviewer score

5
5.01.0
Ruth
Business
Not Provided
11 Aug 2010

Location: The hotel is in front

Location: The hotel is in front of the beach. Location was suitable for us - we were headed for Sg Lembing one day and Cherating's turtle sanctuary another. It was in between these 2 places. Only thing is that if you are not driving, there is hardly anywhere to eat and buy some snacks/convenience items, except within the hotel. Food: Food at stalls by the beach (set up by the hotel) was not very nice, except for the super fresh BBQ fish. Also tried room service. Nasi goreng(RM18) came in big portion of fried rice with lots of accompanying dishes (egg, chicken, prawns, satay). Tasted great! Also tried 'Beserah' restaurant about a 5 min drive on the left of the hotel. Food not nice and expensive (RM40/pax). Don't go. Service: One day we left the hotel at abt 5am in the morning. At our request, the hotel prepared breakfast beautifully in a few containers in a plastic bag w drinks for each of us at 4am. Really sweet. Room and facilities was ok, reasonably good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
No rating
Location:
4
Value:
4
Trip purpose:

Business

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