US$180 Avg/night
Rate and special offer based on Check-in 20 Apr 2015 Check-out 21 Apr 2015

The Ritz-Carlton, Kuala Lumpur

5 stars
View map of 168 Jalan Imbi, 168 Jalan Imbi., Kuala Lumpur, 55100

Hotel Overview

Reviewer score
4.7
out of 5
9 reviews
Service with a smile

Early check in and the room wasn't available so I was setup in the health club area with wifi and... See full review

  • johnny66
  • 25 Nov 2014
perfect, but not what i expected.

at 1pm, was able to get a room. sad that the view was plain, & the mini-bar had too many drinks... See full review

  • singapore guy
  • 31 Dec 2013
Enjoying a prime location in the business and entertainment hub of Bukit Bintang, Ritz Carlton Hotel Kuala Lumpur features comfortable accommodation and quality services to its guests. The city's well known places such as Petronas Towers and Central Market are at short driving distance from the hotel.
General

Ritz Carlton Hotel Kuala Lumpur offers 25 well appointed meeting rooms and banquet spaces that are suitable for carrying out various business and social events. Shoppers can enjoy shopping with their loved ones at the city's popular Suria KLCC Mall. They can also visit Pavilion Mall and Kuala Lumpur Tower at leisure.



Location

Located within the Golden Triangle district, Ritz Carlton Hotel is surrounded by the city's most visited landmarks that include Starhill Gallery, Sungei Wang Plaza and Craft Complex.



  • 700m to Sungei Wang Plaza.
  • 800m to Golden Triangle.
  • 900m to Kuala Lumpur City Center.
  • 2km to Petronas Towers.
  • 45 min drive to the International Airport (Kuala Lumpur)
Dining

Guests can dine at the onsite Li Yen Restaurant Cantonese Cuisine and dim sum delicacies. Traditional Afternoon Tea and cocktails served throughout the day at the lobby lounge.
Rooms

Ritz Carlton Hotel features 251 comfortable guestrooms and suites that are ideally suited for short or long term stay. Each unit is fully equipped with modern living amenities such as flat screen TV, Internet access, telephone with voicemail, DVD player and hairdryer.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Fitness centre or spa
Fitness Center
Exercise gym
Sauna
Tennis
Steam bath
Horseback riding
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Coffee shop
24 hour room service
Room service
Services
24 hour front desk
Business centre
Maid service
Laundry service
Express check in
Guest laundromat
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Gift shop
Currency exchange
Drugstore
Florist
Internet
WiFi
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
DVD player
Cable or sat. TV
Safe
Phone with speaker
Telephone
Kitchen
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Microwave
Outlet adapters
Turndown service
Bathroom telephone
Cribs available
In room movies
Temperature control
Iron
Ironing board
Bath tub
Bidet
Trouser press

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Hotel Map

3.1468 101.7152
Area served
Kuala Lumpur
Nearby airports
Kuala Lumpur International Airport, (KUL), 60.00, KM, N;
Area description

Located within the Golden Triangle district, Ritz Carlton Hotel is surrounded by the city's most visited landmarks that include Starhill Gallery, Sungei Wang Plaza and Craft Complex.



  • 700m to Sungei Wang Plaza.
  • 800m to Golden Triangle.
  • 900m to Kuala Lumpur City Center.
  • 2km to Petronas Towers.
  • 45 min drive to the International Airport (Kuala Lumpur)

Nearby points of interest

  • Starhill Gallery: 0.2 km
  • Bintang Walk: 0.5 km
  • Craft Complex: 0.5 km
  • Sungei Wang Plaza: 0.5 km
  • Cosmo's World: 0.7 km
  • Times Square: 0.8 km
  • Kuala Lumpur Convention Centre: 0.8 km
  • Pavilion Mall: 0.9 km
  • Pudu Prison: 1 km
  • Dewan Filharmonik Petronas: 1.2 km
  • National Library of Malaysia: 1.3 km
  • Petronas Towers: 1.3 km
  • Suria KLCC Mall: 1.3 km
  • Pudu Bus Station: 1.4 km
  • Menara Tower: 1.4 km
  • Starhill Gallery: 0.2 km
  • Bintang Walk: 0.5 km
  • Craft Complex: 0.5 km
  • Sungei Wang Plaza: 0.5 km
  • Cosmo's World: 0.7 km
  • Times Square: 0.8 km
  • Kuala Lumpur Convention Centre: 0.8 km
  • Pavilion Mall: 0.9 km
  • Pudu Prison: 1 km
  • Dewan Filharmonik Petronas: 1.2 km
  • National Library of Malaysia: 1.3 km
  • Petronas Towers: 1.3 km
  • Suria KLCC Mall: 1.3 km
  • Pudu Bus Station: 1.4 km
  • Menara Tower: 1.4 km
  • Menara Kuala Lumpur Tower: 1.4 km
  • Zouk: 1.4 km
  • Negara Stadium: 1.6 km
  • Merdeka Stadium: 1.8 km
  • Kuala Lumpur Chinatown: 2 km
  • National Zoo: 2 km
  • Sze Ya Temple: 2.1 km
  • Jalan Masjid India: 2.1 km
  • Masjid Jamek: 2.1 km
  • Sri Maha Mariamman Temple: 2.1 km
  • Merdeka Square: 2.2 km
  • Queen Victoria Fountain: 2.2 km
  • Central Market: 2.2 km
  • Dayabumi Complex: 2.4 km
  • Sultan Abdul Samad Building: 2.4 km
  • National History Museum: 2.4 km
  • Royal Selangor Pewter Factory and Visitor Centre: 2.4 km
  • St Mary's Cathedral: 2.4 km
  • Kuala Lumpur Memorial Library: 2.5 km
  • Istana Negara: 2.6 km
  • Old Railway Station: 2.6 km
  • Masjid Negara: 2.7 km
  • National Mosque: 2.7 km
  • Bank Negara Money Museum: 2.8 km
  • Chow Kit Night Market: 2.8 km
  • Chow Kit Wet Market: 2.8 km
  • Islamic Arts Museum: 2.8 km
  • Chow Kit: 2.9 km
  • National Planetarium: 3 km
  • Police Museum: 3 km

Dining

César's
Serves daily breakfast and private lunches and dinner functions.
Li Yen
Cantonese
Pool Bar
Health Snacks
The Lobby Lounge
English traditional afternoon tea and Sunday Roast

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for The Ritz-Carlton, Kuala Lumpur

Overall score

4.7 / 5
5.01.0
9 out of 9
Amenities:
4.3
Cleanliness:
4.3
Hotel staff:
4
Comfort:
4.5
Location:
4.3
Value:
3.8

89% would recommend to a friend.

Sort by:
Review of The Ritz-Carlton, Kuala Lumpur

Reviewer score

5
5.01.0
johnny66
Business
australia
25 Nov 2014

Service with a smile

Early check in and the room wasn't available so I was setup in the health club area with wifi and lunch while I waited for my room. Even though it was raining hard my car was waiting for me as requested. Breakfast was excellent and service was above my expectations.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Use the met to get around kl. It's just up the road from the hotel

Review of The Ritz-Carlton, Kuala Lumpur

Reviewer score

5
5.01.0
singapore guy
Business
singapore
31 Dec 2013

perfect, but not what i expected.

at 1pm, was able to get a room. sad that the view was plain, & the mini-bar had too many drinks inside. Service was good, obviously, but I wished they didn't charge such a premium for the post-christmas time which commanded a walk in room rate of MYR 710 nett.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

bored? at night at the ground floor is a bar which has a live band! great music to relax & chase the night away...

Review of The Ritz-Carlton, Kuala Lumpur

Reviewer score

5
5.01.0
Vicai
Business
Malaysia
12 Nov 2012

Comfort and luxurious room

Room is nice and clean. Excellent service provide free juices, coffee or tea. Location is great!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of The Ritz-Carlton, Kuala Lumpur

Reviewer score

5
5.01.0
Vicai
Business
Malaysia
12 Nov 2012

Excellent hotel room!

The Chinese restaurant here is very good. Serving high quality dim sum! Hotel room is big n clean. Services wise is excellent but only at last day requested Chinese newspaper took too long for delivery and only delivered after 3 complaints. Other than that this is definitely a expecellent 5 stars hotel

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of The Ritz-Carlton, Kuala Lumpur

Reviewer score

5
5.01.0
Dr.
Business
Not Provided
26 Jun 2011

It was the best hotel we ever

It was the best hotel we ever stayed. Ithink everyone should have a taste of Ritz luxury and friendliness once in life time if they can afford it.From the start to end its just fabulous. everything is exotic and perfect. Friendly staff and very courteous and make you feel so special and important. infact they meet and greet you so many times and so many of them that after 7 nights stay we did not feel like going home . I am missing my morning tea and fresh juice and cookies by our personal butler.no one can ask more in a hotel--surpassed excellence

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

Review of The Ritz-Carlton, Kuala Lumpur

Reviewer score

4
5.01.0
Marcus
Business
Not Provided
11 Aug 2010

Stayed in a 1 bedroom apartment

Stayed in a 1 bedroom apartment but did not receive the same service as the last visit. The evening cakes and the pillow case with my initials had to be requested. The last time, these 2 things were automatic. The toilet was also not well cleaned but acceptable. We hope that their service will go back to their usual service level as that what makes a difference between Ritz and the other 5 star hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
No rating
Location:
4
Value:
3
Trip purpose:

Business

Review of The Ritz-Carlton, Kuala Lumpur

Reviewer score

5
5.01.0
Muhadhab
Business
Not Provided
23 Mar 2010

good location and walking distance

good location and walking distance all around

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
No rating
Location:
5
Value:
3
Trip purpose:

Business

Review of The Ritz-Carlton, Kuala Lumpur

Reviewer score

4
5.01.0
Anonymous
Business
Not Provided
17 Feb 2010

Overpriced and not so clean for

Overpriced and not so clean for what it's worth. I booked in only to find dirt stained carpets but was subsequently provided with a better room. I didn't find it to be of the class it is renowned for. It was more like a boutique 4 star hotel if anything and would recommend anyone willing to spend that much money to check in to other 5 star hotels in the same precinct instead.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
No rating
Location:
4
Value:
3
Trip purpose:

Business

Review of The Ritz-Carlton, Kuala Lumpur

Reviewer score

4
5.01.0
Ali
Business
Not Provided
29 Apr 2009

I was satisfied with the general

I was satisfied with the general feeling of the hotel stay..thanks

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
No rating
Location:
4
Value:
4
Trip purpose:

Business

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