US$122 Avg/night
Rate and special offer based on Check-in 29 Apr 2015 Check-out 2 May 2015

Shangri-La Hotel Kuala Lumpur

5 stars
View map of 11 Jalan Sultan Ismail, Kuala Lumpur, 50250

Hotel Overview

Reviewer score
4.5
out of 5
26 reviews
A real Shangrila!

Great place to stay. Perfect location. Only 10 mins walk to KLCC, Petronas and KL Towers.... See full review

  • DEVG
  • 21 Feb 2014
Horizon club is a must

Staff are excellent, both friendly and helpful. The pool and gym/spa facilities are great. The... See full review

  • Emmylou27
  • 5 Feb 2014
Shangri-La Hotel Kuala Lumpur seamlessly combines natural beauty and modern advances through top-notch business and leisure facilities nestled on lush tropical gardens right in the heart of the Malaysia capital. This luxury Kuala Lumpur hotel is a few blocks away from Kuala Lumpur Convention Centre and offers easy access to major local landmarks like Petronas Twin Towers and Jamek Mosque. Tourists can check out historic sites like Badan Warisan and Rumah Penghulu.
General

Shangri-La Hotel Kuala Lumpur provides equipped events spaces that can hold up to 1,800 people. Limousine/taxi service, currency exchange, tour desk, Wi-Fi access, laundry facilities and parking are also on offer. Recreation facilities include health club, aerobics/dance studio, Jacuzzi, sauna, steam room, outdoor pool and shopping arcade.
Location

Shangri-La Hotel is on Jalan Sultan Ismail in the heart of Kuala Lumpur, near public transport stations. A city tour is not complete without visiting Aquaria KLCC or shopping at Central Market.

  • 60 min drive to the International Airport (Kuala Lumpur)
Dining

The restaurants at Shangri-La Kuala Lumpur serve sumptuous local dishes, global cuisine, Cantonese specialties and Japanese dishes. Enjoy drinks on at the hotel bar and lounge.
Rooms

All of the sophisticated rooms and suites have satellite flat-screen TV, Wi-Fi access, electronic safe deposit box, tea/coffee maker, mini bar, marble bathroom and hairdryer. Suites have separate living area.

Shangri-La Hotel Kuala Lumpur Rooms

Premier Room
With ample room to spread out and work or relax, the warmly decorated Premier Rooms are the hotel's largest non-suite rooms. Memorable views of the city or towering views of the hotel's lush gardens. The spacious marble bathroom offers a soaking tub and separate shower cubicle. Each room offers 42 sqm / 452 sqf of luxury with Complimentary WiFi broadband Internet access.
Deluxe Room
Deluxe Rooms offer comfort and privacy, with a full array of amenities that make your stay productive and peaceful. Memorable views of the city or the hotel's lush gardens. A spacious marble bathroom and an indulgent bed with duvet. Each room offers 37 sqm / 398 sqf of luxury with Complimentary WiFi broadband Internet access.
Executive Room
Extra space and exquisite comfort define Executive Rooms, each fully supplied with a plentiful supply of Shangri-La Hotel quality amenities. Memorable views of the city or the hotel's lush gardens. The spacious marble bathroom offers a soaking tub and separate shower cubicle. Each room offers 39 sqm / 419 sqf of luxury with Complimentary WiFi broadband Internet access.
Horizon Club Executive e with Club Access
With the comfort and amenities of Horizon Club Executive Rooms, plus exclusive Horizon Club privileges, these rooms are an excellent choice for the traveller who requires added personalized attention and services. Magnificent views of the city or the hotel's lush gardens. Guests receive access to the exclusive Horizon Club Lounge with its full range of privileges. A spacious marble bathroom with a separate rain shower and an indulgent bed with plush duvet. Each room offers 39 sqm / 419 sqf of luxury with Complimentary WiFi broadband Internet access.

Amenities

  • Free internet in room
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business centre
Laundry service
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Currency exchange
Internet
Free internet in room
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

3.1542 101.7062
Area served
Kuala Lumpur, Malaysia
Nearby airports
Kuala Lumpur International Airport
Area description
Kuala Lumpur Tower (KL Tower), Kuala Lumpur City Centre (KLCC), Bukit Bintang-Shopping area.

Nearby points of interest

  • Menara Tower: 0.3 km
  • Menara Kuala Lumpur Tower: 0.3 km
  • Zouk: 0.5 km
  • Petronas Towers: 0.7 km
  • Dewan Filharmonik Petronas: 0.8 km
  • Kuala Lumpur Convention Centre: 0.8 km
  • Suria KLCC Mall: 0.8 km
  • Jalan Masjid India: 1 km
  • Bintang Walk: 1 km
  • Starhill Gallery: 1.1 km
  • Pavilion Mall: 1.2 km
  • Royal Selangor Pewter Factory and Visitor Centre: 1.2 km
  • Sungei Wang Plaza: 1.2 km
  • Masjid Jamek: 1.2 km
  • Cosmo's World: 1.4 km
  • Menara Tower: 0.3 km
  • Menara Kuala Lumpur Tower: 0.3 km
  • Zouk: 0.5 km
  • Petronas Towers: 0.7 km
  • Dewan Filharmonik Petronas: 0.8 km
  • Kuala Lumpur Convention Centre: 0.8 km
  • Suria KLCC Mall: 0.8 km
  • Jalan Masjid India: 1 km
  • Bintang Walk: 1 km
  • Starhill Gallery: 1.1 km
  • Pavilion Mall: 1.2 km
  • Royal Selangor Pewter Factory and Visitor Centre: 1.2 km
  • Sungei Wang Plaza: 1.2 km
  • Masjid Jamek: 1.2 km
  • Cosmo's World: 1.4 km
  • Sze Ya Temple: 1.5 km
  • Kuala Lumpur Chinatown: 1.5 km
  • Times Square: 1.5 km
  • St Mary's Cathedral: 1.5 km
  • Craft Complex: 1.5 km
  • Sultan Abdul Samad Building: 1.5 km
  • Chow Kit Night Market: 1.5 km
  • Pudu Prison: 1.5 km
  • Bank Negara Money Museum: 1.6 km
  • Central Market: 1.6 km
  • Chow Kit Wet Market: 1.6 km
  • Negara Stadium: 1.6 km
  • Merdeka Square: 1.6 km
  • Chow Kit: 1.6 km
  • National Zoo: 1.6 km
  • Queen Victoria Fountain: 1.6 km
  • National History Museum: 1.6 km
  • Sri Maha Mariamman Temple: 1.6 km
  • Kuala Lumpur Memorial Library: 1.7 km
  • Dayabumi Complex: 1.7 km
  • Merdeka Stadium: 1.8 km
  • National Mosque: 2.1 km
  • Masjid Negara: 2.1 km
  • Old Railway Station: 2.2 km
  • Pudu Bus Station: 2.2 km
  • Islamic Arts Museum: 2.3 km
  • Putra World Trade Centre: 2.3 km
  • National Monument: 2.3 km
  • Bird Park: 2.4 km
  • Hibiscus Garden: 2.4 km

Meeting facilities

Meeting Info
The famed location of memorable seminars and conventions, the meeting facilities at Shangri-La Hotel, Kuala Lumpur, is an ideal location event of any size. Venues include a Grand Ballroom (up to 1,800 people) and 15 other smaller function rooms. In addition, the hotel's Business Centre has two conference rooms, three executive meeting rooms, four Internet booths and two workstations. All of the conference and function rooms feature state-of-the-art audiovisual equipment, including the following: - Complimentary wireless broadband Internet access - Cordless handheld and lapel microphones - Large plasma display - Satellite teleconferencing - Screens and monitors - Simultaneous translation facilities - Video conferencing - Video, slide, LCD and overhead projectors

Dining

Lafite
The luxurious Lafite features an exquisite selection of wholesome European cuisine, prepared with great simplicity and honesty for a gratifying dining experience. Enjoy the intimate ambience and excellent food and wine. Lafite makes every meal a special occasion.
Zipangu
Zipangu represents perfect harmony between contemporary design and authentic cuisine. The city's most avant-garde restaurant, Zipangu features a walk-in wine and sake cellar, individual sushi, grill and kappou counters as well as private and a-la-carte dining areas.
Lobby Lounge
Lobby Lounge, with its idyllic view of water gardens behind floor-to-ceiling glass walls, offers an opulent setting for that special tte--tte with friends. In the evening, linger at the Lobby Bar over creative cocktails, while the live band entertains
Lemon Garden Cafe
Step into Lemon Garden Cafe to experience modern Malaysian, Indian, Chinese and Italian cuisines. Watch your food prepared live by our talented chefs in sparkling open-kitchens. Only the freshest ingredients and the most authentic spices are used for your every meal.
Arthur's Bar & Grill
Experience a typical Manhattan style bar and grill, with its vast variety of beverages. Take your pick from refreshing beers and signature cocktails as well as an extensive list of wines by the glass. Find a selection of international and local bites that complements the drinks. Arthur's Bar & Grill is the ideal place for any social gathering. Just unwind and have a good time.

Hotel Policies

Check-in:
14:00
Check-out:
12:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Shangri-La Hotel Kuala Lumpur

Overall score

4.5 / 5
5.01.0
26 out of 26
Amenities:
4.3
Cleanliness:
4.7
Hotel staff:
4.5
Comfort:
4.5
Location:
4.2
Value:
4.3

96% would recommend to a friend.

Sort by:
Review of Shangri-La Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Freelance traveller
Business
Asia
6 Jan 2015

Second time the charm remains

Checked in during low season. Nice view of the tower. high enough to avoid the surrounding construction noise or direct view. 5 minutes away from monorail station that is 7 stops away from KL Sentral and 7 minutes away from LRT station that is 3 stops away from the same. Comfortable bed. Good selection of tv channels. if You are a sports buff, the selection at the Intercon is better. Separate bath and rain shower or hand held shower options. Bidet is also separate. Staff friendly and helpful. 4-5 scheduled shuttle stops to KLCC, Pavillion and Lot 1 at Bt bintang.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Shangri-La Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Andrew1234
Business
KL
25 Nov 2014

Pleased

I was satisfied with the stay....and believe that I got what I paid for. I would stay again if the need arose.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Shangri-La Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Flashbang
Business
Sydney
20 Jun 2014

Good hotel

Pleasant hotel which seemed to have a quiet location re building works in the area which was a bonus. Not as close to monorail as I would have liked but stations don't appear to be close to major destinations either. Staff in the hotel are very attentive and special mention to Jamar of housekeeping who made sure I had enough tea and sugar.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of Shangri-La Hotel Kuala Lumpur

Reviewer score

5
5.01.0
DEVG
Business
London, UK
21 Feb 2014

A real Shangrila!

Great place to stay. Perfect location. Only 10 mins walk to KLCC, Petronas and KL Towers. Wonderfully managed hotel with friendly and helpful staff and the cleanliness without doubt a 5 star. We thoroughly enjoyed our 4 nights stay. It doesn't have any faults to be mentioned it is a perfect Shangrila!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Shangri-La Hotel Kuala Lumpur

Reviewer score

1
5.01.0
JoshuaC
Business
Singapore
15 Feb 2014

Touch and go card swapped when parked valet at hotel

Drove over to KL and stayed a night at shangri la, happily left our car keys to the valet and allowed the valet to park (which we normally won't in other KL hotels, but this is shangri la...so). valet returned the car keys after check-in, general experience throughout the stay was good, until after we left and drove home, passing through the expressway toils, we got stuck at the gantry and thought card was faulty (we just topped up the cashcard, previous day before we entered KL). Here's the nightmare, as we didn't understand Malay bahasa, we didn't know that the cash card was actually empty with only $0.70 ringgit! There was atleast $50 ringgit in the card the day before we checked into the hotel, we had to hold up the whole traffic, reverse the car about 10metres on a highway, swerve from extreme left to right lane (6lanes) And only to realize card was empty and we couldn't top-up at the toil. Our baby was in the car, imagine if there was an accident... Top things off, we finished all our ringgit and had to pay in sgd (1:1 exchange rate) to get thru the gantry. Only passing through the first 2 earlier gantries before we could get to top-up the card. It's not the money that was the issue, but rather the disappointment and the great inconvenience caused when we drove off. We even gave the hotel valet $30ringgit to watch over our car, and deliberately chose to stay in shangri-la, knowing full well they have outdoor valet service. The only people that has access to our car keys was the short 10mins when the valet parked the car for us, and the card was nicely swapped from a newly topped up card to one with only 70cents, means its a common modus operandi. Very disappointing, considering this is shangri la and not some low budget hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

Review of Shangri-La Hotel Kuala Lumpur

Reviewer score

5
5.01.0
Emmylou27
Business
Perth, Western Australia
5 Feb 2014

Horizon club is a must

Staff are excellent, both friendly and helpful. The pool and gym/spa facilities are great. The hotel grounds are beautiful and clean. Room was spacious, cleaned daily and Aircon stayed on when leaving the room. Location was good, could walk to twin towers and to monorail (two stops) to shopping plazas. The best part by far was Horizon club, definitely worth the upgrade, separate lounge for complimentary buffet breakfast with only very well behaved children allowed, tea and coffee all day, complimentary afternoon tea (cakes, scones, mini rolls) from 3pm-5pm. Then complimentary canapés and cocktails/spirits and wine from 5pm-7pm. We saved a lot by eating and drinking in horizon club. Would definitely recommend horizon club

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

Horizon club is worth the upgrade but not with children as only very well behaved children are allowed in the horizon lounge.

Review of Shangri-La Hotel Kuala Lumpur

Reviewer score

5
5.01.0
Kallaroo Warrior
Business
Central Coast, Australia
13 Oct 2013

A Great Place to Stay in KL

We arrived later than expected but this was no problem. Only stayed a couple of days but would definitely choose the Shangri La for our next visit.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Free city bus only a short walk away - this stops at Chinatown which is well worth a visit in the late afternoon into the evening

Review of Shangri-La Hotel Kuala Lumpur

Reviewer score

5
5.01.0
Hock Kua
Business
Malaysia
9 Oct 2013

Business

The hotel is very clean and comfortable. Attraction very nearby. Night life also nearby.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Pubs are surrounded the hotel.

Review of Shangri-La Hotel Kuala Lumpur

Reviewer score

5
5.01.0
Malarkey
Business
Canberra, Australia
15 Jun 2013

Overnight

Had an overnight stay between flights and I wanted to just hang around a lovely hotel. This is the place to do it! Received an upgrade which was a great start, enjoyed the Seafood Buffet evening meal and then pretty much relaxed around the pool. Drinks arrived, food service by pool great and I really enjoyed the complimentary mini ice creams which came around in the middle of the afternoon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Shangri-La Hotel Kuala Lumpur

Reviewer score

4
5.01.0
brophs
Business
Widnes England
1 Apr 2013

Great Hotel

very friendly staff beware the breakfast it can take hours there is that much to choose from, the first time we have seen a chocolate fountain for breakfast.The only thing was your tea or coffee had to be ordered from the staff

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

for the Grand Prix bus service 500mtrs from the hotel 30 myr return

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