US$74 Avg/night
Rate and special offer based on Check-in 30 Apr 2015 Check-out 2 May 2015

Istana Hotel Kuala Lumpur

5 stars
View map of 73 Jalan Raja Chulan, Kuala Lumpur, Kuala Lumpur, 50250

Hotel Overview

Reviewer score
4.3
out of 5
84 reviews
Good location. Good service.

The hotel is well located. Within walking distance to most shopping centres and eating places. Good... See full review

  • Davidlee
  • 12 Dec 2014
Good location

Great location and clean room. However old carpark and poor wifi See full review

  • eu c.
  • 12 Jan 2015
Set amidst the major business areas, shopping centres and entertainment hubs, Istana Hotel Kuala Lumpur serves as the ideal location for both business and leisure travellers. Golden Triangle is just 200 metres away from this property. Must see attraction is KLCC, 400 metres away. Sungei Wang Plaza is 600 metres away. Shoppers can visit the Pavilion Mall, which has an exciting array of designer brands.
General

Istana Hotel Kuala Lumpur's 14 versatile meeting rooms are perfect for hosting various business and social meetings. A must visit attraction in Kuala Lumpur is Bukit Bintang, home to many landmark shopping centres, cafes, clubs, malls and specialty shops.



Location

Located along Raja Chulan and the intersection of Jalan Sultan Ismail, Istana Hotel is within walking distance to Dewan Filharmonik Petronas and Craft Complex.Visit to Berjaya Times Square, 900 metres away would be worthy.



  • 200 m to the Golden Triangle
  • 400 m to the KLCC
  • 600 m to the Sungei Wang Plaza
  • 900 m to the Berjaya Times Square
Dining

Taste Asian and International cuisines in the Urban Restaurant or experience the best Malaysian buffet in town at the Taman Sari Brasserie. Guests can enjoy cocktails and snacks while listening to the melodious tones of the live band at the Songket Lounge.
Rooms

Istana Hotel in Kuala Lumpur features 505 well-appointed guestrooms and suites designed to suit every individual's personal and corporate needs. All units feature flat screen TV, Internet access and telephone with voicemail service.

Istana Hotel Kuala Lumpur Rooms

Club Suite
Designed exclusively for corporate or leisure travellers who value the comfort of extra space. Fitted with a private lounge-within-a-suite ideal for private entertainment or as a spacious work-area for corporate travellers. Includes exclusive access to all the privileges and amenities of the Club Lounge located on the 20th floor. Choice of king-sized or twin beds. Room equipped with internet access, minibar, air-conditioning, room & luxurious bathroom amenities, television, radio, coffee & tea making facilities, IDD telephones, voice-mail system, in room iron & ironing board & shaving adaptor.
Deluxe Room
Tastefully decorated with warm earthy colours and decorated with traditional fabric accessories. Ideal for corporate and leisure travellers. Choice of king-sized or twin beds. Room equipped with internet access, minibar, air-conditioning, room & luxurious bathroom amenities, television, radio, coffee & tea making facilities, IDD telephones, voice-mail system, in room iron & ironing board & shaving adaptor.
Club Room
Located on 19th, 20th & 21st Floors. Each bedroom-suite includes a spacious lounge ideal for relaxing, entertaining or even business meetings. All suites offer exceptional views of KL skyline. Choice of king-sized or twin beds. Room equipped with internet access, minibar, air-conditioning, room & luxurious bathroom amenities, television, radio, coffee & tea making facilities, IDD telephones, voice-mail system, in room iron & ironing board & shaving adaptor.

Amenities

  • Free internet in room
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Fitness Center
Spa
Night club
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business centre
Laundry service
Childcare Service
In-Room Safe
Tour desk
Conference facilities
Doctor on call
Currency exchange
Internet
Free internet in room
Transportation
Airport shuttle
Parking
Free parking

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Reviewer score 4.4 out of 5
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Hotel Map

3.1502 101.7094
Area served
Kuala Lumpur.
Nearby airports
Kuala Lumpur International Airport.
Area description
Experience the world-class service and facilities that blends with warm Malaysian Hospitality at Hotel Istana. An established five star hotel with 505 tastefully decorated rooms nestled in the heart of Kuala Lumpur City Centre. Excellent location, 5 minutes to Pavillion Shopping Mall and Bukit Bintang and walking distance Petronas Twin Tower and the KL Tower. Transportation is very convenient with KL Monorail Station in front of the Hotel.

Nearby points of interest

  • Bintang Walk: 0.5 km
  • Starhill Gallery: 0.6 km
  • Kuala Lumpur Convention Centre: 0.6 km
  • Sungei Wang Plaza: 0.6 km
  • Menara Tower: 0.7 km
  • Menara Kuala Lumpur Tower: 0.7 km
  • Pavilion Mall: 0.7 km
  • Zouk: 0.9 km
  • Dewan Filharmonik Petronas: 0.9 km
  • Petronas Towers: 0.9 km
  • Cosmo's World: 0.9 km
  • Times Square: 1 km
  • Suria KLCC Mall: 1 km
  • Craft Complex: 1 km
  • Pudu Prison: 1.1 km
  • Bintang Walk: 0.5 km
  • Starhill Gallery: 0.6 km
  • Kuala Lumpur Convention Centre: 0.6 km
  • Sungei Wang Plaza: 0.6 km
  • Menara Tower: 0.7 km
  • Menara Kuala Lumpur Tower: 0.7 km
  • Pavilion Mall: 0.7 km
  • Zouk: 0.9 km
  • Dewan Filharmonik Petronas: 0.9 km
  • Petronas Towers: 0.9 km
  • Cosmo's World: 0.9 km
  • Times Square: 1 km
  • Suria KLCC Mall: 1 km
  • Craft Complex: 1 km
  • Pudu Prison: 1.1 km
  • Negara Stadium: 1.3 km
  • Jalan Masjid India: 1.4 km
  • Masjid Jamek: 1.4 km
  • Kuala Lumpur Chinatown: 1.5 km
  • National Zoo: 1.5 km
  • Sze Ya Temple: 1.5 km
  • Merdeka Stadium: 1.6 km
  • Merdeka Square: 1.6 km
  • Sri Maha Mariamman Temple: 1.6 km
  • Central Market: 1.6 km
  • Queen Victoria Fountain: 1.7 km
  • Royal Selangor Pewter Factory and Visitor Centre: 1.7 km
  • Pudu Bus Station: 1.7 km
  • Sultan Abdul Samad Building: 1.7 km
  • St Mary's Cathedral: 1.8 km
  • National History Museum: 1.8 km
  • Dayabumi Complex: 1.8 km
  • Kuala Lumpur Memorial Library: 1.9 km
  • National Library of Malaysia: 1.9 km
  • Chow Kit Night Market: 2.1 km
  • Bank Negara Money Museum: 2.1 km
  • Chow Kit Wet Market: 2.1 km
  • Chow Kit: 2.1 km
  • Old Railway Station: 2.2 km
  • National Mosque: 2.2 km
  • Masjid Negara: 2.2 km
  • Islamic Arts Museum: 2.3 km
  • Istana Negara: 2.4 km
  • National Planetarium: 2.5 km
  • Police Museum: 2.5 km

Dining

Urban
Urban is a contemporary fine dining restaurant offering a spacious, relaxing and informal ambience.
Taman Sari Brasserie
Serves a wide range of local and international cuisines. Diners can choose to dine buffet-style or from an extensive a la carte menu.
The Deli
Offering freshly-baked gourmet chocolates, breads, pastries and cakes. Special order for cakes and takeaways are available.
Songket Lounge
Lobby Lounge
Sports Bar
This outlet serves an interesting selection of cocktails and light refreshments while guests catch up with the latest sports updates and watch live screenings at the bar.
Trishna Restaurant
An authentic Northern Indian Restaurant, TRISHNA. With over 100 dishes to choose from some of which India's most popular dishes such as Amritsari Fish, Nooraini Kebab, Aloo Tandoori, Palak Paneer and Paneer Tandoori just to name a few.

Hotel Policies

Check-in:
13:00
Check-out:
11:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Istana Hotel Kuala Lumpur

Overall score

4.3 / 5
5.01.0
84 out of 84
Amenities:
4.1
Cleanliness:
4.2
Hotel staff:
4.3
Comfort:
3.8
Location:
4.7
Value:
4.2

86% would recommend to a friend.

Sort by:
Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
eu c.
Business
Singapore
12 Jan 2015

Good location

Great location and clean room. However old carpark and poor wifi

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Review of Istana Hotel Kuala Lumpur

Reviewer score

3
5.01.0
BryanL
Business
Sydney
31 Dec 2014

Close To Everything

Hotel is in great location, where it close to all shopping malls. Carpet is a bit old & stained. Quite unfortunately next door tourists were having a party at night, and we're not sleeping well until 2am. Complaints has been made, hotel manager has extended check-out time, and complimentary breakfast provided. Overall, above average hotel in good location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Pavillion & Suria KLCC

Review of Istana Hotel Kuala Lumpur

Reviewer score

5
5.01.0
Davidlee
Business
Singapore
12 Dec 2014

Good location. Good service.

The hotel is well located. Within walking distance to most shopping centres and eating places. Good staff service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Istana Hotel Kuala Lumpur

Reviewer score

3
5.01.0
Grovesy
Business
Kuala Lumper
25 Nov 2014

Motorgp

Hotel itself was located centre to everything we needed to go. The hotel room was average for the price and the bed comfort was shocking, mattress was hard as a rock and needed chiropractor care once holiday was completed

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Review of Istana Hotel Kuala Lumpur

Reviewer score

3
5.01.0
Andrew1962
Business
Budapest, Hungary
5 May 2014

Hotel Istana KL - expereince

The room was very noisy due to the main electrical switchbox of the room and the water piping of the neighbouring rooms. The tap in the bathroom was also leaking. Despite these inconveniences it was a good stay in KL. Good location, fair restorant, excellent fitness center and good pool, nice, friendly staff members. The hotel is close to the Petronas towers and the TV tower; there is a monorail station next door.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
1
Location:
5
Value:
4
Trip purpose:

Business

Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
couple explorer
Business
Western Australia, AU
1 Apr 2014

business trip

Hotel is very well located, close to KLCC and convention centre (both via sky bridge - uch better than walk on the streets). Bukit Bintang is also very near. The shopping Pavillion is next block and has endless opportunities for food and shopping. Hotel has wifi only in the lobby. Rooms are with cable only. Breakfast is good for this hotel standard.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Istana Hotel Kuala Lumpur

Reviewer score

2
5.01.0
ABDULAAL
Business
Saudi Arabia
24 Mar 2014

NOT AS REERVED

I reserved 4 rooms two months ago .When we .reached the hotel there was no rooms for us . We are 12 persons. They gave us two suites which can accomodate maximum 6 persons. After claiming they added one double room. next day they rectefy the situation and gave 4 rooms (no enough space to have additional bed) I WILL NEVER RESERVE IN THIS HOTEL UNLESS I COMAPNCETED FOR THIS INCONVENANCE.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
travelpig55
Business
Yorkshire UK
14 Jan 2014

Great location for food, shopping and exploring.

The hotel is situated close to bukit bintang which is a great area for foodies and shopping. The staff at the hotel were very attentive, and the rooms comfortable and large. We stayed on the club floor and the bathrooms were large and well appointed. The pool is in a courtyard and enjoys sunshine throughout the day. The hotel bar is expensive which is to be expected. The only issues we had was on arrival the room we were given hadn't been serviced after the previous occupant had departed - this was rectified immediately, also sloppy service at the brasserie meant we cancelled lunch dishes / drinks after waiting 35 mins for them to arrive. I'd happily stay again / recommend this hotel to others.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Go to the hawkers food area just a few hundred yards down the road. An amazing choice of dishes to choose from. Also the food hall om the basement of lot 10 mall.

Review of Istana Hotel Kuala Lumpur

Reviewer score

3
5.01.0
Googly eyes
Business
Sydney, Australia
12 Jan 2014

Istana Hotel

Rooms were clean, service was good but the bathroom and carpet needs some refurbishment/renovation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Shopping at Pavillion Plaza is just next door and KLCC Suria is 15-20 minutes walk with the connection walkway.

Review of Istana Hotel Kuala Lumpur

Reviewer score

4
5.01.0
Suntom
Business
Sydney
21 Dec 2013

good value

The Hotel is close to the Center and convenient. Staff are very friendly and helpfull. Very good Swiming pool. the room is quiet big but the bathroom is old. I think it was very good value for the money. only one thing put us down is we took the taxi to the Airport from the hotel, and that was double the price. we came to the hotel from the airport around RM70 and to the airport around RM130. on top of this the driver wanted Toll fee. He said if we wanted to pay around RM70, should have taken a smaller car. but the person in a hotel didin`t tell us anything and I didn`t see any other type of taxis. we shoudn`t have taken a taxi from the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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