US$83 Avg/night
Rate and special offer based on Check-in 4 Feb 2015 Check-out 7 Feb 2015

Hyatt Regency Kinabalu

5 stars
Jalan Datuk Salleh Sulong, KOTA KINABALU, 88991
Hotel Overview
Reviewer score
4.1
out of 5
10 reviews
Excellent central location in

Excellent central location in KK, and the pool has a great view of the sunset over the islands! See full review

  • Anonymous
  • 11 Aug 2011
Enjoy my stay here

Enjoy my stay here See full review

  • AHMAD
  • 24 Jun 2011
With a wide range of dining options, leisure facilities and well-appointed accommodations, Hyatt Regency Kota Kinabalu Hotel makes for an ideal base for travellers visiting the bustling Kota Kinabalu. This posh Malaysia property offers suitable access to the recreational sites in Tunku Abdul Rahman National Park and Tanjung Aru Beach. Tourists in the Sabah capital must not miss a stop to Green Connection and Sabah Museum.
General

Hyatt Regency Kota Kinabalu Hotel provides event spaces good for business and social gatherings and business centre services for added convenience. Wireless Internet access in common areas and airport shuttle service come with a fee. Outdoor pool, spa and fitness centre are also available.
Location

Hyatt Regency is located along Jalan Daluk Salleh Sulong in Kota Kinabalu, within seven kilometres from the local airport and North Borneo Railway Station. Vacationers can take photos of Tun Mustapha Tower and the floating Kota Kinabalu City Mosque.

  • 15 min drive to the International Airport (Kota Kinabalu)
Dining

Guests at Kota Kinabalu Hyatt choose from a selection of Japanese, Chinese and Western dishes at a number of restaurants and cafes on site. Live entertainment is on offer at in-house Shenanigan's Fun Pub.
Rooms

All 288 contemporary rooms and suites have warm tones fused with cable TV, paid Internet access, safe deposit box, mini bar and coffee- and tea-making facilities. Some units come with living and dining areas and spa tub.

Hyatt Regency Kinabalu Rooms

Standard
City or atrium view. Located on floors 2 through 10. 1 king or 2 twins

Amenities

  • High speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Executive level
Activities
Outdoor pool
Fitness centre or spa
Fitness Center
Exercise gym
Jacuzzi
Sauna
Jogging track
Tennis
Scuba diving
Fishing
Dining
Coffee maker in room
24 hour room service
Room service
Family plan
Services
Business centre
Laundry service
Concierge desk
Laundry/Valet services
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
Conference facilities
Doctor on call
Copy service
Currency exchange
Audio visual equipment
Projector
White board
Conference suite
Internet
High speed internet
Parking
Free parking
Parking
Accessibility
Accessible facilities
Accessible rooms
Room
DVD player
Cable or sat. TV
Radio
Safe
Desk with lamp
Mini bar
Heated guest rooms
Hairdryer in room
Outlet adapters
Bathroom telephone
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
Sprinklers in rooms
Bath tub
Bidet

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Reviewer score 4.8 out of 5
Reviewer score 4.8 out of 5
Reviewer score 4.3 out of 5

Hotel Map

5.9852 116.0751
Nearby airports
Kota Kinabalu, (BKI), 10.00, KM, N;
Area description
City Center

Nearby points of interest

  • Mt Kinabalu: 54.9 km

Dining

The Chinese Restaurant
The city's most elegant and comfortable Chinese restaurant featuring classic Cantonese, Szechaun and Shanghainese favorites plus innovative and delicious Dim Sim.
Nagisa Japanese Restaurant
The country-inn inspired Nagisa Japanese Restaurant overlooks the enchanting South China Sea offering a sushi bar, two teppanyaki counters, a tatami room and an open kitchen counter.
Tanjung Ria Cafe
A busy cosmopolitan cafe featuring a wide selection of local and international specialties. Open for breakfast, lunch, dinner and supper.

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (10)

Ratings and reviews for Hyatt Regency Kinabalu

Overall score

4.1 / 5
5.01.0
10 out of 10
Amenities:
4
Cleanliness:
4.1
Hotel staff:
3.8
Comfort:
3.5
Location:
4.5
Value:
3.8

80% would recommend to a friend.

Sort by:
Review of Hyatt Regency Kinabalu

Reviewer score

3
5.01.0
Star Man
Business
Kuala Lumpur
21 Sep 2013

Don't feel welcome!

We check in after 2pm and a male receptionist did'nt say a word while I'm standing at the counter. He just took my room confirmation letter and start searching for my name at the computer without "Please wait a moment while I'm checking your room reservation" or say something like "Welcome to KK and The Hyatt Regency". None of these words were used. I'm surprised for a 5 hotels, run by a reputable company has falied in their first expression. The carpet of the room that we're staying in needs cleaning, there is only one bathrobe and pillows not comfortable. However the Bell Service was friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Hyatt Regency Kinabalu

Reviewer score

3
5.01.0
Soony T
Business
Hong Kong
5 Feb 2013

Disappointed with services

My boyfriend and I arrived at about 12, which was 2 hours before the regular check-in time and thus our room was not ready. This is understandable and they shared no blame at all. However, we left our luggage with them and asked them to call us when our room was ready. It turned out that not a single staff bothered to call us even after the regular check-in time (i.e. 2pm) and our luggage was just left right next to the entrance. Another disappointing service was that they failed to book the Japanese restaurant in the hotel in first instance. We asked about the booking (1) when we arrived the hotel; (2) when we got our keys; (3) next day before heading out and it was after the third enquiry they successfully booked as request. There are also issues with the billing. My boyfriend is a Hyatt Platinum member and is entitled to free wifi internet. We also confirmed that with reception on phone but when we checked out, they charged us accordingly. It was lucky we checked our bill and they reversed the charges. They should not make the mistake in the 1st place especially the Platinum membership card was provided to them when we checked in. In respect of the room, the shower area door could not be closed properly. The rubbish bin's cover could not be opened as intended. They also failed to give us the small towels since the 2nd day of our stay and we needed to call room service for these. Is it what you would expect from an international brand hotel? Breakfast buffet was not clean and you would see flies on bread and fruit. It's better to go for hot food. Variety wise, they did offer a wide range of food.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

When you get out of the hotel, turn right and walk until you reach the promenade, then turn left and keep walking until you see the hawker market. Seafood is cheap and fresh over there.

Review of Hyatt Regency Kinabalu

Reviewer score

4
5.01.0
zORO
Business
Perth WA
4 Feb 2013

Very Attentive staff

Perfect location and central to everything...walking distance to good restuarants, shopping centres and tourist attractions. Staff at hotel were very friendly and helpful. Room was large and well serviced. Would definately recommend this hotel. I already want to go back.!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Hyatt Regency Kinabalu

Reviewer score

2
5.01.0
LoveLefthanded
Business
Kota Kinabalu, Sabah
27 Sep 2012

Experience staying in Hyatt

Location of the hotel was an A+.. Near to the shopping complex. Went to spent my day for relaxing. My stay would be more enjoyable if the hotel staff is more friendly. Compare to the previous stay i've taken before, seems like, the previous stay in other hotels were more enjoyable and staffs were more welcoming.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Review of Hyatt Regency Kinabalu

Reviewer score

5
5.01.0
Anonymous
Business
Not Provided
11 Aug 2011

Excellent central location in

Excellent central location in KK, and the pool has a great view of the sunset over the islands!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

Review of Hyatt Regency Kinabalu

Reviewer score

5
5.01.0
AHMAD
Business
Not Provided
24 Jun 2011

Enjoy my stay here

Enjoy my stay here

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
3
Value:
4
Trip purpose:

Business

Review of Hyatt Regency Kinabalu

Reviewer score

5
5.01.0
Anonymous
Business
Not Provided
24 May 2010

Good location with adjacent shopping

Good location with adjacent shopping centre. Nice rooms overlooking the ocean. The club floor is excellent and a great way to enjoy a few drinks and watch the sunset. The ground floor restaurant area needs updating and served the worst coffee I have had in a very long time. The Asian restaurant is very good. I would recommend and would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

Review of Hyatt Regency Kinabalu

Reviewer score

5
5.01.0
Anonymous
Business
Not Provided
27 Apr 2010

A hotel that is being renovated

A hotel that is being renovated and improving. The renovated rooms are well laid out and comfortable. The staff are also helpful and the Club floor is excellent. There are some improvements that could be done in the reception and Atrium area as they are dated but apart from this small criticism it is an excellent hotel and I would recommend to others.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
4
Trip purpose:

Business

Review of Hyatt Regency Kinabalu

Reviewer score

4
5.01.0
Ma
Business
Not Provided
27 Mar 2010

We were upgraded to a better room

We were upgraded to a better room because our real room was being renovated. The room that we were upgraded to was really spacious and nice :)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
No rating
Location:
3
Value:
3
Trip purpose:

Business

Review of Hyatt Regency Kinabalu

Reviewer score

5
5.01.0
Anonymous
Business
Not Provided
23 Mar 2010

Stayed on the renovated club floor

Stayed on the renovated club floor for 3 + 1 nites. The new rooms are very functional and comfortable though note the balcony is gone. The staff were delightful. particular thanks to the young lady from Kota Belud and the gentleman who helped me sort out a rather messy situation with a group of friends visiting from another hotel. I highly recommend this hotel for a stay in the downtown humdrum of the city centre.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

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