US$119 Avg/night
Rate and special offer based on Check-in 7 Feb 2015 Check-out 8 Feb 2015

Sheraton Centre Toronto Hotel

4 stars
123 Queen Street West, 123 Queen Street West, Toronto, ON M5H 2M9
Hotel Overview
Reviewer score
3.7
out of 5
11 reviews
Comfortable but ..

A large hotel in centre if town. Experience not helped by having the Amway conference staying... See full review

  • Bulldoug
  • 14 Jul 2014
2 problems

The counter staff were not alert to a check in line developing. It took a grumble by me to a porter... See full review

  • John Francis
  • 29 Jul 2013
Creating an ideal atmosphere for a relaxing stay, this attractive property is the right choice of accommodation, while visiting Toronto.
General

The hotel offers well-appointed meeting rooms for organising your business as well as social events. The Senses Spa and Massage Clinic offers a relaxing experience and nourishes your body with the selection of treatments. You can workout at the state-of-the-art gymnasium, have a bracing dip in the swimming pool or wander through the beautiful gardens.
Location

Located in the heart of the business and entertainment district, the Sheraton Centre Hotel Toronto is 2.5 acres of gardens as well as few steps away from the shopping mall and convention centre. The Eaton Centre, Art Gallery of Ontario, Hockey Hall of Fame, CN Tower and Air Canada Centre are the major attractions in Toronto.
Dining

Overlooking 2.5 acres of waterfall gardens, the Bistro on Two Restaurant serves delicious cuisine for you to enjoy. Guests can relish delectable cuisine in an elegant setting of the Traders Restaurant. The Link Cafe is a perfect spot to relax over a cup of coffee as well as snacks.
Rooms

Designed for your comfort and convenience, the 1,377 luxurious accommodation units are well-appointed and come with all the contemporary amenities to make your stay a memorable one.

Sheraton Centre Toronto Hotel Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business centre
Childcare Service
Concierge desk
Security
Wake-up service
In-Room Safe
Currency exchange
Florist
Internet
High speed internet
Parking
Parking
Accessibility
Accessible rooms
Room
Telephone
AM/FM alarm clock
Hairdryer in room
Cribs available
Iron

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Reviewer score 5.0 out of 5
Reviewer score 4.1 out of 5

Hotel Map

43.6514 -79.384
Area served
City Center
Nearby airports
Toronto Island Airport, (YTZ), 5.00, KM;
Area description
Resort, Airport

Nearby points of interest

  • Four Seasons Centre for the Performing Arts: 0.2 km
  • Eaton Centre: 0.4 km
  • The Elgin and Winter Garden Theatre Centre: 0.4 km
  • Toronto Symphony Orchestra: 0.5 km
  • Massey Hall: 0.6 km
  • Pantages Theatre: 0.6 km
  • Princess of Wales Theatre: 0.7 km
  • Mackenzie House: 0.7 km
  • The AGO, Art gallery of Ontario: 0.7 km
  • Hockey Hall of Fame: 0.7 km
  • Maple Leaf Square: 0.9 km
  • National Ballet of Canada: 1 km
  • Air Canada Centre: 1 km
  • St Lawrence Market: 1 km
  • CN Tower: 1.1 km
  • Four Seasons Centre for the Performing Arts: 0.2 km
  • Eaton Centre: 0.4 km
  • The Elgin and Winter Garden Theatre Centre: 0.4 km
  • Toronto Symphony Orchestra: 0.5 km
  • Massey Hall: 0.6 km
  • Pantages Theatre: 0.6 km
  • Princess of Wales Theatre: 0.7 km
  • Mackenzie House: 0.7 km
  • The AGO, Art gallery of Ontario: 0.7 km
  • Hockey Hall of Fame: 0.7 km
  • Maple Leaf Square: 0.9 km
  • National Ballet of Canada: 1 km
  • Air Canada Centre: 1 km
  • St Lawrence Market: 1 km
  • CN Tower: 1.1 km
  • Rogers Centre: 1.2 km
  • Harbourfront Centre: 1.3 km
  • Allan Gardens Conservatory: 1.4 km
  • University of Toronto: 1.6 km
  • Toronto Music Garden: 1.8 km
  • Distillery District: 2 km
  • Fort York: 2.1 km
  • Royal Ontario Museum: 2.1 km
  • Royal Conservatory of Music: 2.1 km
  • Bata Shoe Museum: 2.2 km
  • Yorkville: 2.3 km
  • Toronto Public Library: 2.3 km
  • Centre Island: 2.6 km
  • Toronto Island Park: 3.2 km
  • Spandina Historic House: 3.6 km
  • Casa Loma: 4.2 km
  • Ashbridge's Bay Park: 6.2 km
  • High Park: 6.5 km
  • The Beaches: 7.3 km
  • Ontario Science Centre: 8.1 km
  • Edwards Gardens: 9.5 km
  • Toronto Centre for the Arts: 13 km
  • Scarborough Bluffs: 14.7 km
  • Toronto Zoo: 24.4 km

Dining

BnB
Located on the lobby level, BnB provides a welcome escape from the everyday hustle and bustle. Start your day with a hearty breakfast or linger in the evening while dining on the best burgers, classic comfort food, and inspiring cocktails.
Link Café
The Link Café offers freshly brewed Starbucks® coffee, Great Canadian Bagels™, breakfast pastries, fresh fruit, and sandwich selections. It’s the perfect spot to relax over a cup of coffee and a delightful breakfast.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (11)

Ratings and reviews for Sheraton Centre Toronto Hotel

Overall score

3.7 / 5
5.01.0
11 out of 11
Amenities:
3.3
Cleanliness:
3.8
Hotel staff:
4
Comfort:
3.7
Location:
4.3
Value:
3.4

73% would recommend to a friend.

Sort by:
Review of Sheraton Centre Toronto Hotel

Reviewer score

1
5.01.0
Wishfull
Business
Sydney
24 Nov 2014

Very poor room condition

Stayed in a room at 5th Floor; Aircon (heating) not working; Very noisy. Bathroom fittings very old.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Bulldoug
Business
Sydney NSW
14 Jul 2014

Comfortable but ..

A large hotel in centre if town. Experience not helped by having the Amway conference staying there. Bed and room ok but no fridge and you have to pay for wi-fi which is pretty lousy considering what you pay for the room. If we came back would opt for something closer go the waterfront as a fair walk there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

St Lawrence Markets and Harbour front were good but a fair hike to get there!

Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
CultureVultureCaitlin
Business
Toronto
21 May 2014

Not as expected

Our room wasn't ready on time, and we came an hour after check in. For the price you pay for a room I thought this was a little ridiculous.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
2
Trip purpose:

Business

Review of Sheraton Centre Toronto Hotel

Reviewer score

3
5.01.0
Snak
Business
NY
21 Apr 2014

Sheraton Centre

I have been coming here for decades and used to be upgraded to Parlor Suites and Club level. Well, I just felt very confined, I guess time plays a roll on many levels. Nothing can stay the same forever. The Lobby area was remodeled years ago and when they took out the bar scene, Traders well the was the beginning of the end. Location is great, great view of City Hall.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Younge St and Eaton Centre

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
John Francis
Business
Belleville ontario
29 Jul 2013

2 problems

The counter staff were not alert to a check in line developing. It took a grumble by me to a porter who alerted the duty manager before more staff hit the desks. My wait for check in more than 15 mins. A perennial gripe. There is a WiFi charge for the rooms though not public areas.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
K Chap
Business
Ottawa, Ontario
22 Jul 2013

Great location. Attached to the PATH!

Clean, comfortable rooms. Parking is very expensive, but if you park at Nathan Phillips Square across the street it's much cheaper and easy underground access to the hotel. Only complaint is that they spray the lobby with a strong old lady feeling perfume that instantly gives you a headache. I could only be in the lobby for short periods of time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
Ashok Singapore
Business
Singapore
10 Jun 2013

Fantastic Family Getaway

Excellent Staff - Ronnie who checked me in was very helpful - concierge was very helpful. Superb breakfast and staff very courteous. Location excellent - Overall excellent. We really enjoyed our stay. I wish we had more time. We will come back.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Enjoy shopping at Eaton Centre and hospitality of Sheraton.

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Down Under Couple
Business
Australia
14 May 2012

over 60's from down under

Well positioned and comfortable with one exception - air conditioning has a problem in the older building. Some rooms like saunas and others freezing. Vent eventually covered and reasonably comfortable and we were compensated for inconvenience and cold room. Apart from this we were very happy with our stay and the position of the hotel made is very easy to get to the places we were interested in including near the railway station.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Centre Toronto Hotel

Reviewer score

4
5.01.0
Catalan
Business
Barcelona, Catalonia
20 Dec 2011

Nice weekend

Too big, good but no security at all in the evening. Big room

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Centre Toronto Hotel

Reviewer score

5
5.01.0
Rajiv
Business
Not Provided
30 Sep 2009

The best hotel in downtown Toronto.

The best hotel in downtown Toronto. Fabulous staff, food and location. Highly recommended.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Business

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