US$148 Avg/night
Rate and special offer based on Check-in 6 Sep 2015 Check-out 7 Sep 2015

Crown Metropol Melbourne

5 stars
View map of 8 Whiteman Street, Southbank, Melbourne, VI 3006

Hotel Overview

Reviewer score
4.6
out of 5
580 reviews
Great Weekend with Family

Found the Crown Metropol a great place to stay, great staff not sure I could afford it at normal... See full review

  • Jo
  • 24 Aug 2015
One of the best hotels in Melbourne

Great value and awesome swimming pool. No bath or free wifi. See full review

  • Simon F.
  • 10 Aug 2015
Equipped with elegant rooms, full-service spa, luxury shops and other conveniences, the lavish Crown Metropol Southbank Melbourne makes for a convenient base for the classy traveller in this part of Australia. While on a Melbourne holiday, visitors should not miss go-to places around Southbank like National Gallery of Victoria, Rialto Towers and Old Melbourne Gaol. Tourists spend leisure browsing displays at Melbourne Museum.
General
Guests at Crown Metropol Southbank Melbourne can retreat to the on-site ISIKA day spa that features pools, gym, steam and treatment rooms, hair salon and nail bar. The hotel also offers several events spaces for up to 840 people ideal for social or business functions. Guests can shop at upscale stalls located within the hotel complex.
Location
Crown Metropol is situated in Southbank in Melbourne, close to thoroughfares and the central business district. During free time, vacationers can visit Royal Botanic Gardens or unwind at Crown Casino.
  • NOTE: Check-in is from 2pm. Registration/check-in is available only to guests 18 years old and over, and are recorded on the reservation at the time of booking. Children (under 18 years) must share a room with an adult. No pets accepted. Requests for an early check-in will be subject to availability and not be guaranteed, unless the room is reserved the night prior to arrival, which will incur an additional charge. Any room preferences including smoking/non smoking, floor or view cannot be guaranteed. Upon check in, cash payment or credit card pre-authorisation is required for accommodation in full (if not prepaid in advance), plus an addtl $200 cash and a valid form of photo identification or $100 credit card pre-authorisation per night to guarantee incidental costs.
Dining
At Crown Metropol Melbourne, patrons enjoy all-day dining at Mr. Hive Kitchen & Bar on site or try various cuisines at more than 40 restaurants, bars and nightclubs at the Crown complex.
Rooms
All luxuriously appointed rooms and apartments have modern amenities like Wi-Fi access, cable LCD TV, VoIP telephones and iPod docking station. Some units offer lounge, dining area, spa and Melbourne skyline or Port Phillip Bay view.

Crown Metropol Melbourne Rooms

Luxe King Room
Located on levels 8 to 26, Luxe King rooms offer guests a private sanctuary with spectacular views. Each room has a spacious work desk and king bed, separate bathroom, air conditioning, in-room heating, mini bar, tea and coffee facilities, TV and Wireless Internet.
Luxe Twin Room
Located on levels 8 to 26, Luxe Twin rooms offer guests a private sanctuary with spectacular views. Each room has a spacious work desk, two queen beds, as well as a separate bathroom, air conditioning, in-room heating, mini bar, tea and coffee facilities, TV and Wireless Internet.
City Luxe King
Located on levels 8 to 26, City Luxe King rooms offer guests a private sanctuary with guaranteed spectacular city views. Each room has a spacious work desk and king bed, separate bathroom, air conditioning, in-room heating, mini bar, tea and coffee facilities, TV and Wireless Internet.
Bay Luxe King
Our studio style rooms are all about spacious living and feature an urban chic design with warm earthy tones. Immerse yourself in your surroundings while taking in the striking views of the bay. Each studio features work desk, king bed and chaise lounge, air conditioning, in-room heating, mini bar, tea and coffee facilities, TV and Wireless Internet.
Loft
The loft style suites offer a modular lounge and dining table for up to four guests. The bedroom features its own ensuite with deep soaking bath, double vanity and oversized shower. Adding to your experience are three LCD TV's throughout the Loft, air conditioning, in-room heating, mini bar, tea and coffee facilities and Wireless Internet.

Amenities

  • WiFi
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness centre or spa
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business centre
Laundry service
In-Room Safe
Conference facilities
Internet
WiFi
Parking
Parking
Accessibility
Accessible facilities
Wheel chair access
Public areas wheelchair accessible for disabled

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Hotel Map

-37.8235 144.9598
Area served
Crown Metropol is conveniently situated adjacent to the Crown Entertainment Complex, and opposite the Melbourne Convention and Exhibition Centre. The Docklands and Melbourne CBD are within walking distance.
Nearby airports
Melbourne International Airport & Avalon Domestic Airport.
Area description
Perfect spot from where to explore the city of Melbourne and it's attractions like Melbourne Aquarium, Eureka Skydeck, Melbourne Zoo, shopping within Crown Complex, Docklands, Old Melbourne Gaol MCG and MCG tour, Walk the Yarra, Melbourne Museum, Federation Square. Just a quick tram ride to St Kilda.

Nearby points of interest

  • Crown Casino: 0.1 km
  • Melbourne Aquarium: 0.3 km
  • Eureka Tower: 0.5 km
  • Immigration Museum: 0.5 km
  • Rialto Towers: 0.5 km
  • Melbourne Exhibition Centre: 0.6 km
  • Observation Deck: 0.6 km
  • Victoria Police Museum: 0.6 km
  • Southern Cross Station: 0.7 km
  • Southgate Arts and Leisure Precinct: 0.7 km
  • Flinders Street Station: 0.7 km
  • Southgate Plaza: 0.7 km
  • ANZ Banking Museum: 0.7 km
  • Maritime Museum Polly Woodside: 0.8 km
  • Sunday Market: 0.8 km
  • Crown Casino: 0.1 km
  • Melbourne Aquarium: 0.3 km
  • Eureka Tower: 0.5 km
  • Immigration Museum: 0.5 km
  • Rialto Towers: 0.5 km
  • Melbourne Exhibition Centre: 0.6 km
  • Observation Deck: 0.6 km
  • Victoria Police Museum: 0.6 km
  • Southern Cross Station: 0.7 km
  • Southgate Arts and Leisure Precinct: 0.7 km
  • Flinders Street Station: 0.7 km
  • Southgate Plaza: 0.7 km
  • ANZ Banking Museum: 0.7 km
  • Maritime Museum Polly Woodside: 0.8 km
  • Sunday Market: 0.8 km
  • National Gallery of Victoria: 0.9 km
  • Victorian Arts Centre: 0.9 km
  • St Paul's Cathedral: 1 km
  • Block Arcade: 1 km
  • Federation Square: 1 km
  • Royal Arcade: 1.1 km
  • Manchester Unity Building: 1.1 km
  • Melbourne Town Hall: 1.1 km
  • Bourke Street Mall: 1.2 km
  • Scots Church: 1.3 km
  • Sidney Myer Music Bowl: 1.3 km
  • St Michael`s Uniting Church: 1.3 km
  • Telstra Dome: 1.3 km
  • Chinatown Melbourne: 1.4 km
  • Shrine of Remembrance: 1.4 km
  • Parliament House: 1.5 km
  • Government House: 1.6 km
  • State Library of Victoria: 1.6 km
  • Giant Sky Wheel: 1.6 km
  • Chinese Museum: 1.6 km
  • La Trobe's Cottage: 1.7 km
  • City Museum: 1.7 km
  • Old Treasury Building: 1.7 km
  • Treasury Gardens: 1.8 km
  • Princess Theatre: 1.8 km
  • Old Melbourne Gaol: 1.8 km
  • Post Master Gallery: 1.8 km
  • Melbourne City Baths: 1.9 km
  • Queen Victoria Market: 1.9 km
  • Parliament Gardens: 1.9 km

Meeting facilities

Meeting Info
Doing business at Crown Metropol is also a pleasure, with its 4 meeting rooms and a dedicated business centre to get the deal done or maybe its a retail workout that you need to unwind.

Dining

Mr Hive
Crown Metropol's rustic signature restaurant, is the brainchild of Executive Chef John Lawson, whose reputation for modern comfort food bursting with big flavours last year earned him a coveted nomination for The Age's Young Chef of the Year. Influenced by stints in New York and Toulouse, Lawson combines traditional French techniques with world class local produce. This a young man who's not afraid to make luxurious produce the hero on the plate.
28
Guests can enjoy a drink at "28", the hotels exclusive club lounge and sky-bar, access is available at an additional charge.
Crown Metropol features Melbourne's highest and most exclusive sky bar & lounge. 28 showcases jaw-dropping views over the city skyline complimented by the 5 metre floor to ceiling glass faade. On a clear day, the east-facing view spans as far as the Dandenong Ranges and the northern end overlooks the hotel's stunning sundeck and waterfall-edge swimming pool.

Hotel Policies

Check-in:
14:00
Check-out:
10:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Crown Metropol Melbourne

Overall score

4.6 / 5
5.01.0
580 out of 580
Amenities:
4.5
Cleanliness:
4.7
Hotel staff:
4.5
Comfort:
4.6
Location:
4.6
Value:
4.3

94% would recommend to a friend.

Sort by:
Review of Crown Metropol Melbourne

Reviewer score

4
5.01.0
Snow People
Family
N/A
27 Aug 2015

Post Snow

Absolutely looooved the pool, steam room, spa area and used it daily. The bar on the 28th was also stunning, initial service very good but thereafter not. We would have stayed and had a few more drinks but found it too hard work to grab the staffs attention and therefore moved on. Our room & view was terrific and ease of access from hotel to food court and shops equally brilliant.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Crown Metropol Melbourne

Reviewer score

4
5.01.0
Souphalack L.
Friends
N/A
26 Aug 2015

Location was good

The room was good but the bathroom didn't smell pleasant and you actually had to pay for dental kits and other personal grooming kits which I found not very 5 star.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Friends

Review of Crown Metropol Melbourne

Reviewer score

4
5.01.0
Rhonda
Couples
N/A
25 Aug 2015

Leisure Trip

Again our stay at the Metropol was excellent from the time we arrived to the time we left. The room itself was roomy, clean and comfortable. We went to the Cinema and a concert at the Palms so everything was in easy reach and walking distance. Will certainly be back again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of Crown Metropol Melbourne

Reviewer score

5
5.01.0
Jo
Family
Hobart
24 Aug 2015

Great Weekend with Family

Found the Crown Metropol a great place to stay, great staff not sure I could afford it at normal rate though, but got a great deal for the weekend, good access to Crown Casino, very clean and lovely outlook, will definitely stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Family

Review of Crown Metropol Melbourne

Reviewer score

5
5.01.0
Simon F.
Single
N/A
10 Aug 2015

One of the best hotels in Melbourne

Great value and awesome swimming pool. No bath or free wifi.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Single

Review of Crown Metropol Melbourne

Reviewer score

5
5.01.0
JOSEY
Couples
N/A
9 Aug 2015

2 day break

A great place to stay we stay there quite often. The only thing I could find fault of was the towels thread bare.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Crown Metropol Melbourne

Reviewer score

5
5.01.0
Melanie M.
Couples
N/A
4 Aug 2015

A great city escape

My husband and I enjoy everything about our annual stay at Crown Metropol. The service from the staff is always wonderful, the rooms are clean and spacious. Always a great night away.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of Crown Metropol Melbourne

Reviewer score

5
5.01.0
Amos The famous
Friends
N/A
3 Aug 2015

Easy, relaxing and worth it

Such an easy check-in and check-out process and nothing beats the space provided in the smallest rooms of this hotel. Very new, clean furnishings with an ideal location and atmosphere.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Crown Metropol Melbourne

Reviewer score

4
5.01.0
Sarah B.
Couples
N/A
18 Jul 2015

not sure

Being university students my partner and I booked a romantic aniversary night away that was very expensive for us. However, we don't feel we got what we played for! Check in was fine. A bit slow considering how many people were there. We were pleased to hear we had a late checkout, which we didn't know! (It was much appreciated) the bond for the room was $100 which is fine, but I was not expecting that. I would have appreciated a pre warning when booking. Our room was on the 14th floor and looked out to a car park. Was not a view we wanted. In saying that, the room itself was lovely and spacious with a comfy bed! Would have liked to had seen some toothpaste as a complimentary gift!? We had planned to watch movies and relax in our room all afternoon and night, however - no DVD player. We ordered one to come up (with a $15 charge ) that took more than four hours to come to our room. So there went that idea. The pool is fantastic with a great view and fresh towels, day beds and a spa. However, maybe another pool would be good as it had a bunch of kids splashing about making loud noises. Not the relaxing swim I wanted. I got home to realise that I left my charger in the room. I called house keeping and they were very nice. Although, they 'could not' find my charger - it was plugged into the wall, so I do not see how they couldn't find it. Really dissapointed in that! Overall, dissapointed in what we got for how much we payed, but it still is very nice and a lovely place to stay. However, don't stay here if you are wanting good views of south bank.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Couples

Review of Crown Metropol Melbourne

Reviewer score

4
5.01.0
Christy D.
Couples
N/A
16 Jul 2015

Great location

Great location, lovely and clean rooms with staff who were friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

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