US$84 Avg/night
Rate and special offer based on Check-in 24 May 2015 Check-out 25 May 2015

Rydges Southbank Townsville

4 stars
View map of 23 Palmer Street, Townsville, Townsville, QL 4810

Hotel Overview

Reviewer score
4.1
out of 5
34 reviews
Holiday after Christmas

Very good value and helpful staff. However, would have appreciated restaurant being open for... See full review

  • Matilda
  • 30 Dec 2014
Working in Townsville

On both occasions when I've stayed at this hotel I've found the front office staff to be extremely... See full review

  • Working Dad
  • 16 Nov 2013
Rydges Southbank Townsville is a boutique hotel that features well-furnished spaces set in the heart of Townsville near the central business district and must-see attractions. Reef HQ, The Strand beach and Maritime Museum of Townsville are all within two kilometres from the property. While in this side of Queensland, vacationers hop aboard ferries toward Magnetic Island to see the bird sanctuary and national park.
General

Rydges Southbank Townsville is a smoke-free hotel that offers 24-hour reception, business centre and Southbank Convention Centre that can hold up to 360 people. Parking is also available. During free time, guests take a dip in the pool or have relaxing massages at the spa on site.



Location

Rydges Southbank Hotel is conveniently situated in Townsville city centre, over five kilometres from Townsville Airport. After going on tours around Museum of Tropical Queensland, visitors catch basketball games at Townsville Entertainment and Convention Centre.



  • 2 km to the Train Station (Amtrak)
  • 6 km to the Airport (Townsville)
Dining

Patrons at Hotel Rydges Townsville enjoy filling Rise Breakfast on site and savour grilled specialties at in-house Southbank Bar & Grill. After touring the city, guests grab cocktails and drinks at the restaurant bar.
Rooms

The contemporary rooms, suites and apartments have LCD TV, paid Wi-Fi access, mini bar, work desk, coffee- and tea-making facilities and iron/ironing board. Lounge area is available in some units.

Rydges Southbank Townsville Rooms

Superior Room
One Queen bed with standard room facilities. Guaranteed top 2 floors with magnificent marina or river & city views. Broadband Internet Access. Rate is for 1 or 2 guests. MAXIMUM occupancy is two (2) guests. Rates are for 2 people. The room caters for a maximum of 2 adults.
Weekend SuperSaver Package
Rate is for 1 or 2 adults, 1 Queen bed. Standrad tea & coffee facitlites, fully stocked Minibar fridge. Complimentary onsite parking. Rooms are located on floors one to three. Rates are for 2 people. The room caters for a maximum of 2 adults, and a maximum of 1 child but cannot exceed 2 guests in total. Minimum 2 Night Stay applies
Standard Queen - Marina View
Rate is for 1 or 2 adults, in 1 Queen bed. Standard room facilities, FREE onsite parking. Views are of surrounding Townsville marina. Rooms are located on floors four and five. Rates are for 2 people. The room caters for a maximum of 2 adults.
Executive Room
Corner Suite with superb marina and Palmer Street views. Rate is for 1 or 2 adults (maximum). King size bed. 2 person Spa Bath & seperate shower. Lounge area with sofa, 101cm LCD television and desk. Broadband internet access. Rates are for 2 people. The room caters for a maximum of 2 adults.
Movie Deal - Superior Room
Guaranteed top 2 floors, one Queen bed. Includes overnight accommodation in a Superior Room, 2 movie passes to Event Cinemas Townsville (valid 6 months) and full buffet breakfast for 2. Rates are for 2 people. The room caters for a maximum of 2 adults.
Standard
Rate is for 1 or 2 adults, 1 Queen bed. Standrad tea & coffee facitlites, fully stocked Minibar fridge. Complimentary free onsite parking. Rooms are located on floors one to five. Rates are for 2 people. The room caters for a maximum of 2 adults, and a maximum of 1 child but cannot exceed 2 guests in total.
Standard B&B Movie Deal
Only $20!?! That's right, for just $20 receive 2 movie passes to Townsville's leading city cinema and a huge buffet Breakfast for two.

Amenities

  • Free internet
  • Free parking
  • Pool
Activities
Pool
Dining
Restaurant
Room service
Services
Conference facilities
Internet
Free internet
Parking
Free parking

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Hotel Map

-19.2605 146.8212
Area served
Townsville.
Nearby airports
Townsville International Airport.
Area description
WINNER - Deluxe Accommodation - 2006 & 2005 North Queensland Tourism Awards WINNER - Meetings & Business Tourism - 2006 North Queensland Tourism Awards WINNER - Meetings & Business Tourism - 2005 Queensland Tourism Awards Rydges Hotel Southbank is a multi award winning four star, 98 room hotel. The hotels are conveniently located on the popular 'restaurant strip' of Townsville. A short walk to the Central Business District, shops, nightclubs, heritage bars and popular tourist attractions such as Reef HQ, The Museum of Tropical North Queensland and the Magnetic Island Ferry. The hotel boasts views of the Marina, Magnetic Island, CBD and Castle Hill. There is a swimming pool and spa situated in lush, tropical gardens. At Rydges Southbank have award winning Southbank Grill - famous for steaks and the finest seafood.

Nearby points of interest

  • The Strand: 2.5 km

Hotel Policies

Check-in:
13:00
Check-out:
10:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Rydges Southbank Townsville

Overall score

4.1 / 5
5.01.0
34 out of 34
Amenities:
3.6
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
3.7
Location:
4.3
Value:
4

94% would recommend to a friend.

Sort by:
Review of Rydges Southbank Townsville

Reviewer score

4
5.01.0
Matilda
Business
Australia
30 Dec 2014

Holiday after Christmas

Very good value and helpful staff. However, would have appreciated restaurant being open for evening meal. Is closed for fairly long time over Christmas and New Year.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Rydges Southbank Townsville

Reviewer score

2
5.01.0
Aunty Marg
Business
Sydney
15 Aug 2014

Great location. Ashame about the lack of customer service

The location is great and the room size and cleanliness is also great. The room and bathroom are just outdated and need a renovation badly. What you expect from a Rydges you wont get here. The service was very bad. I wasnt greeted when I entered despite having two staff behind the counter and when I got to the counter i had to wait until one of them looked up and said "are you here to check in?" - Are you for real. As I left and entered reception throughout the day I never received a smile or greeting despite staff being behind the desk.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
1
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Review of Rydges Southbank Townsville

Reviewer score

4
5.01.0
Working Dad
Business
Brisbane
16 Nov 2013

Working in Townsville

On both occasions when I've stayed at this hotel I've found the front office staff to be extremely helpful, Restaurant staff go above & beyond & Housekeeping staff keep rooms immaculate with beds super comfortable giving the best night sleep. Seems I've found my new Townsville home while regularly visiting Townsville for work. Thanks for an excellent stay once again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Rydges Southbank Townsville

Reviewer score

4
5.01.0
Hughie
Business
Carindale
10 Oct 2013

Good Location

The hotel is well situated. Aircon was not working very well and room was rather hot. We did let the staff at reception know but it was not fixed unfortunately. Otherwise no complaints.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

in hotel or around lots of restaurants

Review of Rydges Southbank Townsville

Reviewer score

2
5.01.0
Quantum
Business
Australia
4 Aug 2013

Old and tired

This place is old, worn out and very tired, not to mention noisy regardless of what floor you're on. Road noise, resturants nearby and the bar at the pool aera all contribute to the overall noise level. And the temperature controls for the aircon don't work either.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Review of Rydges Southbank Townsville

Reviewer score

3
5.01.0
Richards
Business
Sydney
1 Aug 2013

comfortable well located Hotel

Nice clean and well sized room with friendly staff. only real complaint is that the room had a very noisy bar fridge which could not be switched off and would wake you every hour. Restaurant food OK but wine prices high by the glass and amount given very small. Apart from the above, yes I would definitely stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Review of Rydges Southbank Townsville

Reviewer score

4
5.01.0
Tired Boss
Business
Queensland
30 Jul 2013

Night Away

It was wonderful to stay somewhere with nice comfy bed instead of the "rocks" many hotels have. This made a huge difference to overall view of our short stay. Bathroom shabby and need of a makeover. Availability of spacious on-site parking, although not secure, also much appreciated.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Rydges Southbank Townsville

Reviewer score

4
5.01.0
GeeGee2
Business
North Queensland
30 Jul 2013

It was all good

Well priced and well located. The bathroom is a little older but for $109 per night it was fine.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Rydges Southbank Townsville

Reviewer score

4
5.01.0
Working OT
Business
North Qld
7 Apr 2013

Don't believe all you read

Was a little worried about reviews I had read, but location and price were excellent. Pleasantly surprised with room. Tastefully laid out, excellent cleanliness. Bathroom was a little tired and aircon was so cold I turned it off. Would recommend to others and stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Rydges Southbank Townsville

Reviewer score

4
5.01.0
ruboi
Business
alice springs
1 Apr 2013

solo traveller

clean, comfy & friendly. gd location for dining & drinks. great value thru hotelsclub.com.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

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