Jupiters Townsville Hotel and Casino

4 stars
View map of Sir Leslie Thiess Drive, Townsville, QL 4810

Hotel Overview

Reviewer score
4.4
out of 5
43 reviews
MRS

GREAT WILL GO AGAIN, CLOSE TO EVERYTHING AND FERRY TO MAGNETIC IS See full review

  • TINY
  • 28 Jan 2015
Great Hotel

No complaints - as usual Great location Helpful staff Room spacious See full review

  • Janeuk
  • 6 Dec 2013
Situated in a tropical landscaped garden, Jupiters Townsville Hotel Casino offers a variety of accommodations with Superior, Deluxe, and Executive Rooms, with 15 Suites, a One Bedroom Apartment and a Presidential Suite. Walking distance to the Magnetic Island Ferry terminal, and the restaurant and shopping areas of Palmer Street and Flinders Street. Townsville Entertainment and Exhibition Centre is adjacent to the hotel.
General

Jupiters Townsville Hotel Casino features a resort-style pool, 24-hour reception, business centre, spa and fitness centre. The casino houses over 350 gaming machines and 20 tables. The property can also host corporate and social gatherings for 2,000 people.



Location

Located in Townsville, Australia between Magnetic Island, the Breakwater Marina, and the Strand, Jupiters Hotel and Casino overlooks the Coral Sea. It is within a five minute drive of the Townsville airport and a short walk to Reef HQ Aquarium and the Museum of Tropical Queensland.



  • NOTE: Guests must be 18 years and older to enter the casino.
Dining

Jupiters Townsville Hotel offers four restaurants: Kobe for juicy steaks, Aqua for buffet, Essence for fine dining and Spin for snacks, coffee, desserts and more. Five bars are also available on site.
Rooms

The 194 rooms, suites and apartments feature air-conditioning, TV, mini bar, refrigerator, tea- and coffee-making facilities, 24 hour room service, and high-speed Internet access.

Jupiters Townsville Hotel and Casino Rooms

Deluxe
Our contemporary Deluxe Rooms are located on the first three floors of the hotel and have a nature-inspired colour scheme of teal browns and burnt oranges reflects the atmosphere of the tropics while the pale furnishings compliment the citys sandy beaches
Suite
The Presidential Suite situated on the top floor of Jupiters Townsville set over 100 sqm with sweeping ocean views. The suite comprises of separate sleeping area with a private balcony overlooking the marina and CBD whilst the living area with spacious lo
Suite
Located on the top floors of the hotel our beautifully appointed Executive Suites offer guests the ultimate luxury for a special holiday or for the business professional that needs plenty of space. The spacious 67sqm suites are exquisitely furnished and
Suite
Located floors 14 - 16 our spacious 67sqm Superior Suites provide plenty of space with spectacular views from the bedroom of the Coral Sea and Magnetic Island while the lounge area and balcony overlooks the Marina Townsville City and Castle Hill. Our Supe
Superior
Our classically styled Superior Rooms are located on floors 14 through to 16. Offering a spacious 32sqm these rooms are fitted with two double beds and overlook the picturesque Magnetic Island and Coral Sea. A desk provides space for the corporate travel
Superior
Our classically styled Superior Rooms are located on floors 14 through to 16. Offering a spacious 32sqm these rooms come with two double beds and have picturesque views overlooking the Marina Townsville City and Castle Hill. A desk provides space for the
Superior
Our classically styled Superior Rooms are located on floors 14 through to 16. Offering a spacious 32sqm and a generously sized king bed these rooms have picturesque views of the Marina Townsville City and Castle Hill. A desk provides space for the corpor
Superior
Our classically styled Superior Rooms are located on floors 14 through to 16. Offering a spacious 32sqm and a generously sized king bed these rooms overlook the picturesque Magnetic Island and Coral Sea. A desk provides space for the corporate traveller
Two Bedrooms
Perfect for a family or travelling companions experience the space and comfort of our self-contained Two Bedroom Apartment.
Deluxe
Our contemporary Deluxe Rooms are located on the first three floors of the hotel and have a nature-inspired colour scheme of teal browns and burnt oranges reflects the atmosphere of the tropics while the pale furnishings compliment the citys sandy beaches
Deluxe
Our contemporary Deluxe Rooms are located on the first three floors of the hotel and have a nature-inspired colour scheme of teal browns and burnt oranges reflects the atmosphere of the tropics while the pale furnishings compliment the citys sandy beaches
Deluxe
Our contemporary Deluxe Rooms are located on the first three floors of the hotel and have a nature-inspired colour scheme of teal browns and burnt oranges reflects the atmosphere of the tropics while the pale furnishings compliment the citys sandy beaches
Deluxe Suite
Our contemporary Deluxe Suites offer guests a sense of luxury. The spacious 67sqm Deluxe Suites have spectacular ocean views from the king bedded bedroom. The nature-inspired colour schemes of teal browns and burnt oranges reflect the atmosphere of the t
Executive
Located on the top three levels of the hotel our Executive Rooms are the ultimate escape with expansive views of Magnetic Island and The Coral Sea. Our exquisitely furnished Executive rooms reflect the beauty of the Coral Sea with the blue on blue decor w
Executive
Located on the top three levels of the hotel our Executive Rooms are the ultimate escape with expansive views of the lights of Townsville City the Marina and Castle Hill. Our exquisitely furnished Executive rooms reflect the beauty of the Coral Sea with t
Executive
Located on the top three levels of the hotel our Executive Rooms are the ultimate escape with expansive views of the lights of Townsville City the Marina and Castle Hill.. Our exquisitely furnished Executive rooms reflect the beauty of the Coral Sea with
Executive
Located on the top three levels of the hotel our Executive Rooms are the ultimate escape with expansive views of Magnetic Island and The Coral Sea. Our exquisitely furnished Executive rooms reflect the beauty of the Coral Sea with the blue on blue decor w

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Executive level
Ice machine
24 hour security
Phone service
Activities
Outdoor pool
Fitness centre or spa
Fitness Center
Exercise gym
Jacuzzi
Casino
Sauna
Children's activities
Golf
Jogging track
Solarium
Tennis
Play ground
Racquetball courts
Boating
Steam bath
Scuba diving
Fishing
Dining
Bar/Lounge
Coffee maker in room
Lounge
Coffee shop
24 hour room service
Room service
Poolside snackbar
Services
24 hour front desk
Business centre
Maid service
Laundry service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
Tour desk
Meeting/Banquet facilities
Porters
FAX
Conference facilities
Gift shop
Copy service
Currency exchange
News stand
Audio visual equipment
Projector
Conference suite
Internet
WiFi
Parking
Parking
Outdoor parking
Truck parking
Bus parking
Accessibility
Accessible facilities
Wheel chair access
Accessible rooms
Ramp access to buildings
Brailled elevators
Room
Cable or sat. TV
Radio
Safe
Kitchen
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Microwave
Outlet adapters
Fire alarm with light
Cribs available
In room movies
Shower
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms

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Hotel Map

-19.2541 146.8259
Nearby airports
Townsville, (TSV), 1.00, KM, S;
Area description
City Center

Nearby points of interest

  • The Strand: 2.8 km

Dining

Aqua Restaurant
Open daily for buffet breakfast and dinner Aqua provides a diverse buffet menu choice which includes tempting seafood selections and delicious fresh desserts made daily on site.
Kobe
Opened September 2012. Located in the hotel lobby Kobe will offer uninterrupted views across the Coral Sea to Magnetic Island. The delicious menu has been designed specifically to offer premium quality food and will showcase an extensive beef selection as
Spin Cafe
For a tasty bite to eat in a casual relaxed environment Spin Cafe offers a large variety of snacks coffees desserts and meals sure to please any appetite. Open daily from 9am till late. Located adjacent to the Casino. Guests must be 18 years of age and ov

Hotel Policies

Check-in:
02:00 PM
Check-out:
10:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (43)

Ratings and reviews for Jupiters Townsville Hotel and Casino

Overall score

4.4 / 5
5.01.0
43 out of 43
Amenities:
4.4
Cleanliness:
4.6
Hotel staff:
4.3
Comfort:
4.2
Location:
4.6
Value:
4.3

95% would recommend to a friend.

Sort by:
Review of Jupiters Townsville Hotel and Casino

Reviewer score

5
5.01.0
TINY
Business
GLASS HOUSE MOUNTAINS
28 Jan 2015

MRS

GREAT WILL GO AGAIN, CLOSE TO EVERYTHING AND FERRY TO MAGNETIC IS

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Jupiters Townsville Hotel and Casino

Reviewer score

3
5.01.0
Brett
Business
Melbourne, Australia
23 Dec 2014

Best for entertainment centre

Perfect place to stay if you plan to attend events at the Townsville Entertainment Centre. Excellent valet parking (needed on busy nights) as well as a nice lobby shop and adjacent casino. Downside is the noise on weekends. The pool area is hired for parties with a band. Rooms overlooking the pool should expect loud noise well into the evening.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Jupiters Townsville Hotel and Casino

Reviewer score

3
5.01.0
NTflyer
Business
Darwin
1 Apr 2014

Good Hotel

They did not have the room type that we book available so we then had to pay for an uprgrade so that we could have a King bed. Check in staff were not very accommodating. The room was nice and clean and well designed. Pool area was good but overall the hotel needs a big refurbishment on the outside. Would recommend but you would not want to be paying anymore than $100 a night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Jupiters Townsville Hotel and Casino

Reviewer score

4
5.01.0
Feral
Business
Whitsundays
6 Mar 2014

great place to stay and play

Great service, friendly staff at all levels. Beautiful, well cooked steak at Kobe. Clean, comfortable room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Kobe steaks

Review of Jupiters Townsville Hotel and Casino

Reviewer score

4
5.01.0
Travelling business woman
Business
Melbourne Victoria
23 Feb 2014

Great business stay.

Loved the many options to eat at a few places within the complex. The concierge were very helpful and polite. Bathrooms need an upgrade to bring it into the next level. Power points should be near the bed and easy to get to so I can recharge my phone and have the alarm nearby at the same time. Should have foxtel movies not just a few sports channels.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Review of Jupiters Townsville Hotel and Casino

Reviewer score

4
5.01.0
MGM78
Business
Melbourne
10 Jan 2014

genuine friendly service

Every staff member encountered were friendly and truly went out of their way especially the concierge staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Jupiters Townsville Hotel and Casino

Reviewer score

4
5.01.0
YOB4
Business
Sydney
6 Dec 2013

Townsville Top Hotel

Since refurbishment the hotel stands alone as the best Townsville can offer. Important assets are the friendly staff, well appointed rooms, dining, room service,gym, massage and pool facilities. This is truly a resort within easy reach on foot to the Strand, City and ferry terminal to Magnetic Island

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Hotel provides great dining but great restaurants are available a short distance along the waterfront esplanade.....the Strand

Review of Jupiters Townsville Hotel and Casino

Reviewer score

5
5.01.0
Janeuk
Business
Townsville QLD
6 Dec 2013

Great Hotel

No complaints - as usual Great location Helpful staff Room spacious

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Jupiters Townsville Hotel and Casino

Reviewer score

3
5.01.0
Old Melbourne resident
Business
Charters Towers Qld
30 Nov 2013

Convenient location

Booked in, after having made reservations months ago (to attend a concert at the adjoining venue). Advised that "as hotel was full, we wouldn't be getting the room we expected, but would be"upgraded" (recently refurbished room). I was pleased with this initially, but after having stayed at the hotel previously, then realized that the room allocated was on a lower floor (deluxe room) and not on a higher floor (superior room), as expected. Had 2 double beds instead of a king, and although the room had been recently refurbished, it was of an inferior standard than expected. The view was not very good, and the air conditioning unit was VERY noisy!! Pokey bathroom as well. I did see reception about my misgivings and the staff member tried to help, offering to move us up some floors, but still we would not get 1 king bed. He even offered some vouchers and was very apologetic. Explained that as we had booked with a third party, the room could be changed - stated if we had booked directly with the hotel, this would not have happened.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of Jupiters Townsville Hotel and Casino

Reviewer score

3
5.01.0
Ken H
Business
Gold Coast
7 Nov 2013

Good for holiday or business

Hotel needs a make over. Getting a bit tired especially the rooms but clean and tidy and good value. good location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

convenient and good quality.

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