US$81 Avg/night
Rate based on Check-in 30 Aug 2015 Check-out 31 Aug 2015

Jupiters Townsville Hotel Casino

4 stars
View map of Sir Leslie Thiess Drive, Townsville, QL 4810

Hotel Overview

Reviewer score
4.4
out of 5
45 reviews
MRS

GREAT WILL GO AGAIN, CLOSE TO EVERYTHING AND FERRY TO MAGNETIC IS See full review

  • TINY
  • 28 Jan 2015
Exploring North QLD

The hotel definitely met my expectations with a multitude of amenities to benefit from. The seafood... See full review

  • Hayley bargain finder
  • 30 Jul 2015
Situated in a tropical landscaped garden, Jupiters Townsville Hotel Casino offers a variety of accommodations with Superior, Deluxe, and Executive Rooms, with 15 Suites, a One Bedroom Apartment and a Presidential Suite. Walking distance to the Magnetic Island Ferry terminal, and the restaurant and shopping areas of Palmer Street and Flinders Street. Townsville Entertainment and Exhibition Centre is adjacent to the hotel.
General
Jupiters Townsville Hotel Casino features a resort-style pool, 24-hour reception, business centre, spa and fitness centre. The casino houses over 350 gaming machines and 20 tables. The property can also host corporate and social gatherings for 2,000 people.
Location
Located in Townsville, Australia between Magnetic Island, the Breakwater Marina, and the Strand, Jupiters Hotel and Casino overlooks the Coral Sea. It is within a five minute drive of the Townsville airport and a short walk to Reef HQ Aquarium and the Museum of Tropical Queensland.
  • NOTE: Guests must be 18 years and older to enter the casino.
Dining
Jupiters Townsville Hotel offers three restaurants: Kobe for juicy steaks, Aqua for breakfast, lunch and dinner and Spin for snacks, coffee, desserts and more. Five bars are also available on site.
Rooms
The 194 rooms, suites and apartments feature air conditioning, TV, mini bar, refrigerator, tea- and coffee-making facilities, 24 hour room service, and high-speed Internet access.

Jupiters Townsville Hotel Casino Rooms

Superior Room
Spacious rooms with a king bed or two double beds. These rooms enjoy breathtaking views over the marina or Coral Sea out to Magnetic Island.
Deluxe Room
Designed in earthy tones, these spacious rooms are the perfect place to relax and unwind.
Executive Room
Without doubt, the Executive rooms are some of the finest Townsville has to offer... you will never want to leave!

Amenities

  • High speed internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness centre or spa
Casino
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business centre
Tour desk
Meeting/Banquet facilities
Conference facilities
Currency exchange
Internet
High speed internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

-19.2541 146.8259
Area served
Townsville
Nearby airports
Townsville Airport (TSV)
Area description
Jupiters is an easy stroll to the award winning Strand beachfront, Magnetic Island Ferry Terminal, Reef HQ Aquarium, Museum of Tropical Queensland and the Central Business District.

Nearby points of interest

  • The Strand: 2.8 km

Meeting facilities

Meeting Info
Jupiters Townsville is a popular venue for functions and events. The hotel features 9 meeting spaces, the largest of any property in the NQ region. Catering from 10 to 2000 guests, Jupiters is the venue of choice.

Dining

AQUA
Award winning buffet restaurant open daily for breakfast and dinner. Popular venue so bookings essential.
SPIN
Open 10am till late everyday, Spin offers cafe style meals and snacks in a relaxed setting.
ESSENCE
Fine dining a la carte restaurant in intimate surrounds, Essence offers a delectable menu using fresh North Queensland produce.

Hotel Policies

Check-in:
13:00
Check-out:
10:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Jupiters Townsville Hotel Casino

Overall score

4.4 / 5
5.01.0
45 out of 45
Amenities:
4.5
Cleanliness:
4.6
Hotel staff:
4.3
Comfort:
4.2
Location:
4.6
Value:
4.4

96% would recommend to a friend.

Sort by:
Review of Jupiters Townsville Hotel Casino

Reviewer score

4
5.01.0
Hayley bargain finder
Couples
Glenella
30 Jul 2015

Exploring North QLD

The hotel definitely met my expectations with a multitude of amenities to benefit from. The seafood buffet in particular was a highlight among with the great water views from the room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Jupiters Townsville Hotel Casino

Reviewer score

5
5.01.0
TINY
Friends
GLASS HOUSE MOUNTAINS
28 Jan 2015

MRS

GREAT WILL GO AGAIN, CLOSE TO EVERYTHING AND FERRY TO MAGNETIC IS

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Jupiters Townsville Hotel Casino

Reviewer score

3
5.01.0
Brett
Single
Melbourne, Australia
23 Dec 2014

Best for entertainment centre

Perfect place to stay if you plan to attend events at the Townsville Entertainment Centre. Excellent valet parking (needed on busy nights) as well as a nice lobby shop and adjacent casino. Downside is the noise on weekends. The pool area is hired for parties with a band. Rooms overlooking the pool should expect loud noise well into the evening.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Single

Review of Jupiters Townsville Hotel Casino

Reviewer score

3
5.01.0
NTflyer
Couples
Darwin
1 Apr 2014

Good Hotel

They did not have the room type that we book available so we then had to pay for an uprgrade so that we could have a King bed. Check in staff were not very accommodating. The room was nice and clean and well designed. Pool area was good but overall the hotel needs a big refurbishment on the outside. Would recommend but you would not want to be paying anymore than $100 a night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Couples

Review of Jupiters Townsville Hotel Casino

Reviewer score

4
5.01.0
Feral
Single
Whitsundays
6 Mar 2014

great place to stay and play

Great service, friendly staff at all levels. Beautiful, well cooked steak at Kobe. Clean, comfortable room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Single

Dining tip: In Hotel

Kobe steaks

Review of Jupiters Townsville Hotel Casino

Reviewer score

4
5.01.0
Travelling business woman
Business
Melbourne Victoria
23 Feb 2014

Great business stay.

Loved the many options to eat at a few places within the complex. The concierge were very helpful and polite. Bathrooms need an upgrade to bring it into the next level. Power points should be near the bed and easy to get to so I can recharge my phone and have the alarm nearby at the same time. Should have foxtel movies not just a few sports channels.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Review of Jupiters Townsville Hotel Casino

Reviewer score

4
5.01.0
MGM78
Couples
Melbourne
10 Jan 2014

genuine friendly service

Every staff member encountered were friendly and truly went out of their way especially the concierge staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Jupiters Townsville Hotel Casino

Reviewer score

4
5.01.0
YOB4
Single
Sydney
6 Dec 2013

Townsville Top Hotel

Since refurbishment the hotel stands alone as the best Townsville can offer. Important assets are the friendly staff, well appointed rooms, dining, room service,gym, massage and pool facilities. This is truly a resort within easy reach on foot to the Strand, City and ferry terminal to Magnetic Island

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Single

Dining tip: Short walk from hotel

Hotel provides great dining but great restaurants are available a short distance along the waterfront esplanade.....the Strand

Review of Jupiters Townsville Hotel Casino

Reviewer score

5
5.01.0
Janeuk
Couples
Townsville QLD
6 Dec 2013

Great Hotel

No complaints - as usual Great location Helpful staff Room spacious

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Jupiters Townsville Hotel Casino

Reviewer score

3
5.01.0
Old Melbourne resident
Couples
Charters Towers Qld
30 Nov 2013

Convenient location

Booked in, after having made reservations months ago (to attend a concert at the adjoining venue). Advised that "as hotel was full, we wouldn't be getting the room we expected, but would be"upgraded" (recently refurbished room). I was pleased with this initially, but after having stayed at the hotel previously, then realized that the room allocated was on a lower floor (deluxe room) and not on a higher floor (superior room), as expected. Had 2 double beds instead of a king, and although the room had been recently refurbished, it was of an inferior standard than expected. The view was not very good, and the air conditioning unit was VERY noisy!! Pokey bathroom as well. I did see reception about my misgivings and the staff member tried to help, offering to move us up some floors, but still we would not get 1 king bed. He even offered some vouchers and was very apologetic. Explained that as we had booked with a third party, the room could be changed - stated if we had booked directly with the hotel, this would not have happened.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Couples

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