US$168 Avg/night
Rate based on Check-in 2 Oct 2015 Check-out 5 Oct 2015

Grand Mercure Rockford Esplanade Palm Cove

4 stars
View map of Cnr Vievers Rd Williams Esp, PALM COVE, QL 4879

Hotel Overview

Reviewer score
4.4
out of 5
9 reviews
Palm Cove is a great place to

Palm Cove is a great place to visit and we were particularly impressed with this hotel. The room... See full review

  • David
  • 22 Sep 2010
Loved my stay - the only 2 complaints

Loved my stay - the only 2 complaints are that of: the contant banging of the doors when the staff... See full review

  • Lesley
  • 20 Sep 2010
Located opposite the picturesque Palm Cove beach, Grand Mercure Rockford Esplanade Palm Cove is an ideal base to explore the Great Barrier Reef. The Cairns Tropical Zoo is just a short drive away. Birdworld Kuranda, the largest single collection of free flying birds in Australia, is a must-visit place and can be reached in just 30 minutes by car. The Australian Butterfly Sanctuary is also located in nearby Kuranda and yet another popular attraction of this region.
General

Grand Mercure Rockford Esplanade Palm Cove features a well-equipped business centre and spacious meeting rooms. The nearby Skyrail Rainforest Cableway offers an exciting cable ride. At leisure, guests can also visit popular wildlife park Hartley's Crocodile Adventure.



Location

Grand Mercure Rockford Esplanade overlooks the Coral Sea. Palm Cove village shopping precinct, restaurants and entertainment venues are in walking distance. Rainforestation Nature Park and Barron Gorge National Park are major tourist attractions just a short drive away.



  • 20 min drive to the International Airport (Cairns)
Dining

The property does not have a restaurant. However, there are seven food and beverage outlets within walking distance. Italian, Indian and French Cuisines are served at these dining spots.
Rooms

Grand Mercure Rockford Esplanade offers a choice of luxurious self-contained apartments with large private balcony, air conditioning, flat screen TV and Internet access.

Grand Mercure Rockford Esplanade Palm Cove Rooms

App 3 Bedrooms
3 Bedroom Apartment 1 King 1 Queen and 2 SingleBeds Ocean View. Fully self contained Oceanfront apartment featuring 3 large bedrooms, 1 king, 1 queen, 2 singles, study/fourth queen bedroom, 2 bathrooms, powder room, kitchen/dining, laundry, large lounge a
App 2 Bedrooms Sup
2 Bedroom Apartment 2 Queen Beds. Fully self contained apartment featuring 2 bedrooms with queen beds plus a study which can accommodate a further queen bed, 2 bathrooms, kitchen, laundry, large lounge, dining and a large balcony with some ocean views.
JrSuite 1 Qn bed
Studio 1 Queen Bed. This studio room features a combined lounge and kitchen area, 1 queen bed with an ensuite bathroom, laundry and private balcony.
App 1 Bedroom Sup
1 Bedroom Apartment 1 Queen Bed. Fully self contained Oceanfront apartment featuring 1 bedroom with queen bed, bathroom, kitchen, laundry, lounge, dining and large private balcony that overlooks the Coral Sea.
App 2 Bedrooms Ocean V
2 Bedroom Apartment 2 Queen Beds Ocean View. Fully self contained Oceanfront apartment featuring 2 large bedrooms with queen beds, 2 bathrooms (1 with spa), kitchen, large lounge and an expansive balcony that overlooks the Coral Sea.
App 2 Qn beds Std
Compact Apartment 2 Queen Beds. Fully self contained apartment featuring 1 bedroom with queen bed plus additional Queen day bed in separate screened area, bathroom, kitchen, laundry, lounge, dining and large balcony or courtyard. Most apartments have two

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Fitness centre or spa
Jacuzzi
Services
Business centre
Security
Wake-up service
Multilingual
Tour desk
Meeting/Banquet facilities
FAX
Doctor on call
Internet
WiFi
Parking
Parking
Outdoor parking
Bus parking
Accessibility
Accessible facilities
Room
Satellite TV
AM/FM alarm clock
Free newspaper
Hairdryer in room
Shower
Iron
Bath tub

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Reviewer score 4.4 out of 5
Reviewer score 4.0 out of 5

Hotel Map

-16.7496 145.6711
Nearby airports
CNS, (CNS), 22.00, KM, N;
Area description

Grand Mercure Rockford Esplanade overlooks the Coral Sea. Palm Cove village shopping precinct, restaurants and entertainment venues are in walking distance. Rainforestation Nature Park and Barron Gorge National Park are major tourist attractions just a short drive away.



  • 20 min drive to the International Airport (Cairns)

Hotel Policies

Check-in:
02:00 PM
Check-out:
10:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Grand Mercure Rockford Esplanade Palm Cove

Overall score

4.4 / 5
5.01.0
9 out of 9
Amenities:
4.1
Cleanliness:
4.4
Hotel staff:
3.9
Comfort:
2
Location:
4.4
Value:
4.2

89% would recommend to a friend.

Sort by:
Review of Grand Mercure Rockford Esplanade Palm Cove

Reviewer score

1
5.01.0
Icksey
Business
New Zealand
7 Mar 2012

Business Trip

terrible, one of the worst hotel experiences i have ever had, upon entering the room i found a stepladder, extension cord and construction materials across the floor. apparently i was not notified there was work going on there. Pool is dirty, room was dirty, even after the materials were cleared, i would not stay here again, plenty of other choices in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Review of Grand Mercure Rockford Esplanade Palm Cove

Reviewer score

5
5.01.0
David
Not Provided
22 Sep 2010

Palm Cove is a great place to

Palm Cove is a great place to visit and we were particularly impressed with this hotel. The room was large with all the facilities you would need, also very clean. The pool area is beautiful and is clearly designed to make use of, and have minimal impact to, the natural environment. We would not hesitate staying here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
4
Trip purpose:

Review of Grand Mercure Rockford Esplanade Palm Cove

Reviewer score

5
5.01.0
Lesley
Not Provided
20 Sep 2010

Loved my stay - the only 2 complaints

Loved my stay - the only 2 complaints are that of: the contant banging of the doors when the staff arrive at work in the morning it begins about 6:00pm. When you are on holidays its nice to sleep in if possible. What really bugged me was that some of the guest would put their towels on the lounges around the pool area where the sun was and then go away for the day, only lying around the pool area for about an hour a day but laying claim to the lounge area when they weren't there. I actually spoke to a foreign gentleman as he seemed to do it all the time for himself, wife and 2 friends. But he more or less told me he had a right to do it. Once again I did have a lovely stay and the staff were fantastic and yes I would definatley stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
No rating
Location:
4
Value:
4
Trip purpose:

Review of Grand Mercure Rockford Esplanade Palm Cove

Reviewer score

5
5.01.0
Anonymous
Not Provided
1 Sep 2010

We travelled here with our 6 month

We travelled here with our 6 month old and we had a pleasant stay. Self contained apartment worked well, facilities nice and clean and great location. Pool a little cold (not heated) to take baby into but otherwise beautiful place to stay. Would stay here again no problems, very helpful staff. Did not get room cleaned for whole 7 day stay - assuming that this was unusual, did expect housecleaning half way through stay, just meant that we were running low on dishwashing detergent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Review of Grand Mercure Rockford Esplanade Palm Cove

Reviewer score

5
5.01.0
Kevin
Not Provided
11 Jul 2010

Excellent hotel

Excellent hotel

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Review of Grand Mercure Rockford Esplanade Palm Cove

Reviewer score

5
5.01.0
Anonymous
Not Provided
7 Sep 2009

We were fortunate in that we were

We were fortunate in that we were upgraded to a superior unit which was very spacious with all modern facilities and well equipped kitchen. The pool was one of the best I have come across.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Review of Grand Mercure Rockford Esplanade Palm Cove

Reviewer score

4
5.01.0
Anonymous
Not Provided
26 Jul 2009

These apartments were really well

These apartments were really well appointed and very comfortable. The service from hotel staff, however, was poor. Young girls who were obviously not trained in hospitality management, guest communications etc. Had a fabulous stay there though, despite the tardy service, the room made up for it.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
2
Comfort:
No rating
Location:
4
Value:
4
Trip purpose:

Review of Grand Mercure Rockford Esplanade Palm Cove

Reviewer score

5
5.01.0
Susan
Not Provided
14 Jul 2009

This is the first time we have

This is the first time we have used the kitchen facilities of accommodation we have taken. The appartment was supplied with everything we needed, right down to a selection of wooden spoons. Particularly appreciated the little dishwasher.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
No rating
Location:
5
Value:
5
Trip purpose:

Review of Grand Mercure Rockford Esplanade Palm Cove

Reviewer score

5
5.01.0
Anonymous
Not Provided
30 Apr 2009

The location is the most distant

The location is the most distant of Cairns northern beaches. It proved to be isolating, in that public bus travel had problems of limited schedules and scary driving. The local restaurants are mostly expensive, and facilities limited. These problems are removed if one has a car. The area is a sort of retreat. If you want the life of a tourist city, you are better staying in Cairns. The hotel itself is excellent, rooms not serviced everyday. I wish they had a better and less costly internet access system.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
No rating
Location:
3
Value:
5
Trip purpose:

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