US$96 Avg/night
Rate and special offer based on Check-in 18 Feb 2016 Check-out 19 Feb 2016

Hotel Grand Chancellor Surfers Paradise

4 stars
View map of Cnr. Surfers Paradise Blvd. & Hanlan Street, Surfers Paradise, Gold Coast, QL 4217

Hotel Overview

Reviewer score
4.3
out of 5
446 reviews
Great place to stay, staff were very good & super friendly

Excellent place to stay. Staff friendly & gave us a free room upgrade ! Will stay again. Only thing... See full review

  • zang
  • 1 Feb 2016
Great place to stay. Friendly staff

We arrived at 10am even though our booking was for 4pm check in. We asked if we could leave or bags... See full review

  • Elissa MUM
  • 23 Jan 2016
Hotel Grand Chancellor Surfers Paradise is situated in the heart of Surfers Paradise surrounded by pristine beaches, iconic theme parks and an energetic nightlife. Famous for its sun, surf and sand, the beautiful Surfers Paradise is one of the most popular holiday destinations in Australia. Surfers Paradise is the jewel of the Gold Coast and offers a sub-tropical climate and a friendly, fun, vibrant atmosphere. The hotel also offers stylish guests rooms and leisure facilities.
General
Guests at Hotel Grand Chancellor Surfers Paradise can relax by the swimming pool and spa, or get active in the well-equipped fitness centre and full size tennis court. The conference centre caters for up to 600 delegates. Patrons find plenty of entertainment, dining and outdoor opportunities within the surrounding area. 
Location
Conveniently located just a 150 metre walk to the beach, Hotel Grand Chancellor is only few blocks away from Jet Boat Extreme, Infinity Gold Coast and Timezone Gold Coast, largest indoor family entertainment centre.
  • NOTE: Secure car parking is available at $15 AUD per night.
  • $100 refundable security deposit for credit card or $200 cash or debit card deposit is required at check in to cover any incidentals. The hotel does not accept Schoolies Bookings and will refuse check-in without refund during this period at their discretion. $250 bond per person is required from 22 November to 14 December. 1.5% surcharge will be added to any credit card transactions.
  • Dining
    Rez 252 Restaurant & Bar at Grand Chancellor Hotel offers diners daily buffet breakfast and an a la carte dinner menu. The on-site bar is an ideal place to relax with a drink.
    Rooms
    This property boasts 404 guest rooms, offering a variety of room types featuring spectacular ocean or city views with private balcony. All rooms are equipped with air conditioning, cable TV, work desk and refrigerator.

    Hotel Grand Chancellor Surfers Paradise Rooms

    Deluxe King Room
    Our renovated Deluxe Rooms feature all the amenities you would expect from a superior hotel, such as stylish decor, contemporary bathroom & private balcony. Rooms feature 32"LCD Televisions & 1 King Bed.
    Deluxe Family Room
    Our renovated Deluxe Family Rooms, sleep up to 4 people, with panoramic views of the Hinterland. Unwind with a refreshing drink on your private balcony, chill out by our outdoor swimming pool or challenge the family to a game of tennis.
    Premium King Ocean Suite
    Our brand new suites are a class above the rest. Enjoy a separate living area, featuring a business desk, lounge & 32"LCD TV. The bedroom has a king size bed, stylish dcor & minibar. For your convenience each Premium room offers FREE Wi-Fi.
    Standard Twin Room
    Sun, Surf, Nightlife & an abundance of Activities all on your door step when you stay at Hotel Grand Chancellor Surfers Paradise. Experience a Standard Room (non-refurbished)& enjoy superb views of the Hinterland or the GC skyline from your balcony.
    Premium King Ocean Spa
    Our premium spa rooms feature a therapy style spa bath with a spectacular viewing window out to the Pacific Ocean. These rooms feature stylish dcor, luxurious king bed & a 32"LCD TV & FREE Wi-Fi.
    Premium King Ocean View Room
    These rooms will surpass all your expectations. Experience breathtaking ocean views & 5 star amenities, such as stylish decor, contemporary bathroom with luxurious bathrobes & designer bath products. Rooms feature 1 king size bed & FREE Wi-Fi.
    Deluxe Twin Room
    Our renovated Deluxe Rooms feature all the amenities you would expect from a superior hotel, such as stylish decor, contemporary bathroom & private balcony. Rooms feature 32"LCD Televisions & 2 Double Beds.
    Standard King Room
    Sun, Surf, Nightlife & an abundance of Activities all on your door step when you stay at Hotel Grand Chancellor Surfers Paradise. Experience a Standard Room (non-refurbished)& enjoy superb views of the Hinterland or the GC skyline from your balcony.

    Amenities

    • High speed internet
    • Outdoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Concierge
    Elevators
    Activities
    Outdoor pool
    Fitness centre or spa
    Tennis
    Dining
    Bar/Lounge
    Restaurant
    Room service
    Services
    Business centre
    Laundry service
    In-Room Safe
    Tour desk
    Meeting/Banquet facilities
    Conference facilities
    Currency exchange
    Internet
    High speed internet
    Parking
    Parking
    Accessibility
    Handicapped rooms/facilities
    Service dogs allowed

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    Hotel Map

    -28.003 153.4286
    Area served
    Gold Coast, Queensland. Including Surfers Paradise & Broadbeach.
    Nearby airports
    Gold Coast Airport is located 30km . Brisbane International Airport is located 80km.
    Area description
    Surfers Paradise is where visitors come to enjoy sunny beaches, water sports, shopping, dining, Gold Coast theme parks and energetic nightlife. Situated in the heart of this playground is Hotel Grand Chancellor Surfers Paradise offering superior Gold Coast Resort Hotel accommodation. Located next to the Centro shopping complex, just a stroll from Cavill Mall and the beach.

    Nearby points of interest

    • Hard Rock Cafe: 0.1 km
    • Wax Museum: 0.1 km
    • Riples Believe It Or Not! Museum: 0.2 km
    • Timezone Gold Coast: 0.2 km
    • Jet Boat Extreme: 0.3 km
    • Infinity Gold Coast: 0.4 km
    • Flycoaster: 0.7 km
    • Bungy Australia: 0.8 km
    • King Tutts Putt Putt: 1 km
    • Seabreeze Sports: 2.6 km
    • Convention and Exhibition Centre: 2.8 km
    • Jupiters Casino: 3.3 km
    • Dracula's: 3.5 km
    • Pacific Fair Shopping Centre: 3.5 km
    • Mariner's Cove Marina: 3.8 km
    • Hard Rock Cafe: 0.1 km
    • Wax Museum: 0.1 km
    • Riples Believe It Or Not! Museum: 0.2 km
    • Timezone Gold Coast: 0.2 km
    • Jet Boat Extreme: 0.3 km
    • Infinity Gold Coast: 0.4 km
    • Flycoaster: 0.7 km
    • Bungy Australia: 0.8 km
    • King Tutts Putt Putt: 1 km
    • Seabreeze Sports: 2.6 km
    • Convention and Exhibition Centre: 2.8 km
    • Jupiters Casino: 3.3 km
    • Dracula's: 3.5 km
    • Pacific Fair Shopping Centre: 3.5 km
    • Mariner's Cove Marina: 3.8 km
    • Clear Island Waters Catholic Church: 4.5 km
    • Carrara Markets: 5 km
    • Sea World: 5 km
    • Baloon Aloft Check-in office: 6.6 km
    • Dream Center Christian Church: 6.7 km
    • Arundel Presbyterian Church: 8.3 km
    • Bond University: 8.3 km
    • Genesis Christian Ministries: 8.4 km
    • Treasure Island Holiday Park: 8.4 km
    • Harbour Town Shopping Centre: 8.5 km
    • Burleigh Beach: 9.5 km
    • Anglican Church Of Australia: 10.8 km
    • Westfield Helensvale: 12.9 km
    • Skirmish HQ Gold Coast: 14.9 km
    • Wet n Wild Water Park: 15.3 km
    • Movie World: 15.6 km
    • Currumbin Wildlife Sanctuary: 16 km
    • Coomera River Bait and Tackle: 17.3 km
    • Gold Coast Theme Parks: 18.1 km
    • Dreamworld: 18.7 km
    • Glow Worm Caves: 24.7 km
    • Hall of Fame Sports Memorabilia: 25.7 km
    • North Tamborine Mountain Distillery: 26.3 km
    • Tamborine Rainforest Skywalk: 26.4 km
    • Yugambeh Museum: 37.3 km
    • Ormiston College: 57.3 km
    • Iona College: 68.7 km

    Meeting facilities

    Meeting Info
    With the ability to host successful events in renovated conference facilities at the Hotel Grand Chancellor Surfers Paradise, with professional event planners managing the details.

    Hotel Policies

    Check-in:
    14:30
    Check-out:
    11:00

    Terms and conditions

    Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

    Ratings and reviews for Hotel Grand Chancellor Surfers Paradise

    Overall score

    4.3 / 5
    5.01.0
    446 out of 446
    Amenities:
    3.8
    Cleanliness:
    4.2
    Hotel staff:
    4.1
    Comfort:
    3.9
    Location:
    4.7
    Value:
    4.2

    92% would recommend to a friend.

    Sort by:
    Review of Hotel Grand Chancellor Surfers Paradise

    Reviewer score

    5
    5.01.0
    zang
    Couples
    Salisbury
    1 Feb 2016

    Great place to stay, staff were very good & super friendly

    Excellent place to stay. Staff friendly & gave us a free room upgrade ! Will stay again. Only thing was the air con wasn't adjustable in room and wasn't very cold...

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Couples

    Review of Hotel Grand Chancellor Surfers Paradise

    Reviewer score

    4
    5.01.0
    TG2015
    Family
    N/A
    23 Jan 2016

    Great Stop over

    Great hotel in a great location. Ideal for that stopover when driving back to Sydney or that extra night on the Coast!

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Family

    Review of Hotel Grand Chancellor Surfers Paradise

    Reviewer score

    5
    5.01.0
    Elissa MUM
    Couples
    N/A
    23 Jan 2016

    Great place to stay. Friendly staff

    We arrived at 10am even though our booking was for 4pm check in. We asked if we could leave or bags until we check in later in the day. The lady said let me check if your room is ready and it was. She checked us in there and then. No trouble. We were given a 2 for 1 breakfast voucher and 2 for 1 drink at the bar. Our room was fantastic. Views of the beach and views of the mountains. The pool was wonderful and we dined in the restaurant that night. All in all we could not fault anything. The staff were extreamly friendly and helpfully. We will be back. ....thank you.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Couples

    Review of Hotel Grand Chancellor Surfers Paradise

    Reviewer score

    3
    5.01.0
    pepe b.
    Couples
    Ettalong Beach
    22 Jan 2016

    holiday

    We were disappoint with the following The shower pressure was very slow and it was tedious having a shower... the pool area is very small for the size of hotel.. it was extremely busy during our visit and we found it impossible to have a spa with the amount of children in it... jumping around from spa to pool etc.... which we understand they have every right however another pool for adults would be an idea. We also felt the air con wasn't as cold as we thought it should have been ... we did adjust temp but really made no difference. Paying $15 a day for parking when staying at the hotel is a bit expensive... we have stayed at multiple places on the gold coast and most offer free parking. The staff were great... very friendly and helpful... the rooms were spotless it was just the above issues that disappointed us

    Hotel features (5 = best, 1 = worst):
    Amenities:
    3
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    3
    Location:
    5
    Value:
    4
    Trip purpose:

    Couples

    Review of Hotel Grand Chancellor Surfers Paradise

    Reviewer score

    4
    5.01.0
    ChevyJoe
    Family
    Melbourne
    19 Jan 2016

    Still good in peak season

    Returned this time in peak season and arrived 5 hours prior to check in times. Unlike in the quieter time like when we came in August 2014 we did not get an early check in but rather had to wait till regular check in time as did most others and so we lined up and the wait was on. Should have more reception staff on in these situations. Apart from this everything else was good rooms given to us as our teens had their own room were both with great beach views. There are a few things staff could have done better in our case but sometimes as long as it doesn't directly effect your normal stay it's not worth mentioning.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    5
    Value:
    3
    Trip purpose:

    Family

    Review of Hotel Grand Chancellor Surfers Paradise

    Reviewer score

    4
    5.01.0
    Dean M.
    Couples
    East Maitland
    11 Jan 2016

    Quick trip to Gold Coast

    The hotel is very well located not far from the beach and central Surfers. The room had great views and the staff were very friendly.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Couples

    Review of Hotel Grand Chancellor Surfers Paradise

    Reviewer score

    4
    5.01.0
    Gabriel L.
    Couples
    West Melbourne
    30 Nov 2015

    Trip to Queensland

    The Hotel itself was really nice. We had booked a Deluxe room and we were on the 28th level with ocean view! Very beautiful view! The location of the Hotel is great, you are in the city centre and don't need a Taxi or car to go shopping or eating dinner. The only negative point was in the time where have stayed there it was very loud because we have booked it on the schoolies time and as a tourist we don't know it. But yeah it was a funny experience for us.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    5
    Value:
    4
    Trip purpose:

    Couples

    Review of Hotel Grand Chancellor Surfers Paradise

    Reviewer score

    4
    5.01.0
    Ange W.
    Single
    Applecross
    25 Nov 2015

    Colleagues get-together

    Great location. Very good and friendly reception/concierge staff. 2-4-1 drink vouchers very welcome. Bar menu good value (breakfast) but disappointing bar closed at 6.30pm on Friday night. In-room safe was broken and couldn't be replaced due to hotel being full. Shower was bad - water just around the edges (none in the middle of the shower head) and soaked the floor! Overall a very pleasant stay.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Single

    Review of Hotel Grand Chancellor Surfers Paradise

    Reviewer score

    4
    5.01.0
    Craig J.
    Couples
    Sydney
    15 Nov 2015

    overnight stay

    Great value for money in a great location. The staff were friendly very helpful

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    4
    Hotel staff:
    4
    Comfort:
    4
    Location:
    5
    Value:
    5
    Trip purpose:

    Couples

    Review of Hotel Grand Chancellor Surfers Paradise

    Reviewer score

    4
    5.01.0
    Ieaun C.
    Single
    N/A
    7 Nov 2015

    Location terrific Furnishings bit tired!

    great location for most things ie Beach, shops,Cavill Avne, Food outlets,G/Link etc. Room reasonable size but shower facilities sadley lacking bit tired shower sprayed water every where also the other room furnishings past their use by dates the armchair very poor! Also only one seat on balcony!! Also the curtain got stuck and even though room cleaned etc every day this never was fixed / sorted.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    2
    Cleanliness:
    3
    Hotel staff:
    4
    Comfort:
    3
    Location:
    5
    Value:
    4
    Trip purpose:

    Single

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