US$126 Avg/night
Rate and special offer based on Check-in 6 Mar 2015 Check-out 7 Mar 2015

Shangri-La Hotel The Marina, Cairns.

5 stars
View map of 1 Pierpoint Road, Cairns, Qld 4870, PO Box 7170, Cairns, Qld 4870, Cairns, QL 4870

Hotel Overview

Reviewer score
4.5
out of 5
68 reviews
Superb hotel

This was our second stay at the Shangri-La in Cairns and we found it just as enjoyable as the first... See full review

  • Cairns local
  • 17 Jan 2015
Fantastic location, service needs improved

Everything seems good. But the room service needs to be improved, the toothbrushes were not... See full review

  • Terry JI
  • 2 Dec 2014
Shangri-La Hotel The Marina Cairns welcomes cosmopolitan travellers to a luxurious retreat set overlooking the picturesque Coral Sea in this Queensland city. Apart from exploring entertainment opportunities at nearby Cairns Marlin Marina, tourists on a Cairns holiday also check out native wildlife at Cairns Wildlife Dome. Holidaymakers can simply peruse through the exhibits at Cairns Museum or enjoy activities at Cairns Esplanade.
General

Shangri-La Hotel The Marina Cairns provides Internet access, business centre and banquet/conference venues that accommodate 400 guests. This opulent hotel also offers parking, limousine service and shopping arcade on site. Patrons work out at the fitness centre, play table tennis, relax in the sauna or take a splash in the outdoor swimming pool on site.



Location

Shangri-La Hotel Marina is located in to Cairns city centre and less than six kilometres from Cairns International Airport. The Pier Shopping Centre and Reef Fleet terminal are both close by.



  • 10 min by car to the international airport (Cairns)
Dining

At Shangri-La Hotel The Marina, patrons feast on contemporary Australian cuisines with a Queensland focus at North Food & Wine. Enjoy a quiet drink overlooking the marina at Ba8.
Rooms

All 225 rooms and suites are modern and stylishly furnished with Internet access, flat-screen TV, mini bar and balcony to enjoy the tropical surrounds. Some units have separate living and dining areas and kitchen.

Shangri-La Hotel The Marina, Cairns. Rooms

Horizon Club Room
The more you travel, the more life's little luxuries become absolute necessities. Shangri-La has created an exclusive retreat, where you can experience a higher standard of accommodation, personalized service and a host of privileges and amenities. Free Broadband Internet Access
Executive Suite
Shangri-La's Executive Suites overlook the Marlin Marina and Trinity Inlet. Executive Suite guests enjoy with our compliments breakfast and evening cocktails served in the exclusive Horizon Club.
Supeiror Room
Comfort and elegance define Superior Rooms, which are decorated with modern touches and wood accents with Free Broadband Internet Access
Superior BayView Room
Breathtaking views of Trinity Bay and points beyond add to the room's exquisite comforts, making for a productive and peaceful stay. Free Broadband Internet Access
Deluxe Marina View
With commanding views of Marlin Marina, these rooms capture the ocean side lifestyle of Australia's Tropical North. Free Broadband Internet Access

Amenities

  • Free internet in room
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness Center
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business centre
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Currency exchange
Internet
Free internet in room
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible parking

Recommendations for you

Customers who viewed Shangri-La Hotel The Marina, Cairns. also booked these hotels.

Reviewer score 3.9 out of 5
Reviewer score 4.0 out of 5
Reviewer score 4.4 out of 5

Hotel Map

-16.9196 145.7804
Area served
Cairns, Cairns Beach's, Palm Cove, Port Douglas
Nearby airports
Cairns International Airport - CNS 11km away.
Area description
As the gateway to the Great Barrier Reef Cairns core attractions revolve around the Water activities. Daily Dive trips for the novice to the professionals leave from the Marina early morning. But for those land lovers a favorite attraction is the Skyrail Rainforest Cableway and the Kuranda Scenic Railway Where one can take their time to explore the bustling Kuranda Township. Favorite include a walk through the rainforest. Photo stop at the Barron Rover Gorge and make sure have plenty of time to stroll through the markets withe their myriad delights of local food, produce, art, crafts and clothing. Tour Operations are abundant as there are over 600 daily city and outbound activities daily. For those that like to get airborne, Seaplanes, Helicopters and Hot Air Ballooning are the way to go. World Class Golf courses are located only minutes from the hotel and the city center.

Nearby points of interest

  • Indigenous Art Gallery: 0.1 km
  • Shipwreck Museum: 0.2 km
  • Pier Marketplace: 0.3 km
  • Regional Gallery: 0.4 km
  • Reef Casino: 0.4 km
  • The Esplanade: 0.4 km
  • Shields Street: 0.6 km
  • Historical Society Museum: 0.6 km
  • Rainforest Dome: 0.6 km
  • Original Dreamtime Gallery: 0.7 km
  • Canopy Arts: 0.7 km
  • Cairns Convention centre: 1 km
  • Civic Theatre: 1 km
  • Parramatta Park: 1.9 km
  • Cominos House: 3.4 km
  • Indigenous Art Gallery: 0.1 km
  • Shipwreck Museum: 0.2 km
  • Pier Marketplace: 0.3 km
  • Regional Gallery: 0.4 km
  • Reef Casino: 0.4 km
  • The Esplanade: 0.4 km
  • Shields Street: 0.6 km
  • Historical Society Museum: 0.6 km
  • Rainforest Dome: 0.6 km
  • Original Dreamtime Gallery: 0.7 km
  • Canopy Arts: 0.7 km
  • Cairns Convention centre: 1 km
  • Civic Theatre: 1 km
  • Parramatta Park: 1.9 km
  • Cominos House: 3.4 km
  • Flecker Botanic Gardens: 3.5 km
  • Cazalys Stadium: 3.8 km
  • Trinity Inlet: 4.6 km
  • Flying Doctor Service: 4.9 km
  • Whitfield Conservation Park: 5.9 km
  • Bayview Heights Golf Course: 5.9 km
  • Machans Beach: 8.4 km
  • Undersea World: 9.4 km
  • Holloways Beach: 10.1 km
  • Tjapukai: 11.9 km
  • Cairns Rainforest Cableway: 12.1 km
  • Yorkeys Knob Beach: 13.9 km
  • Aj Hackett Bungy: 15 km
  • Kewarra Beach: 17.8 km
  • Clifton Beach: 20.7 km
  • Cairns Northern Beaches: 20.9 km
  • Cairns Tropical Zoo: 21.9 km
  • Ellis Beach: 24.9 km
  • Hartleys Crocodile Adventures: 33.5 km
  • Paronella Park: 84 km

Dining

North Food & Wine
North Food & Wine is the welcoming point for diners and serves a generous selection of boutique wines, local and international beers and spirits, as will a long list of sensational cocktails, and a snack menu, From the bar, guests can move to the restaurant where the expertise of internationally accomplished chefs, fresh local produce and selection of affordable dining options are complemented by open kitchens and stylish decor. North is open for Breakfast and Dinner, every day. There are also vegetarian options on the menu, and special dietary requirements are catered for. Relax at North for the Sunday Family Brunch or select North as the venue for an upcoming event for function.

Hotel Policies

Check-in:
14:00
Check-out:
11:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (68)

Ratings and reviews for Shangri-La Hotel The Marina, Cairns.

Overall score

4.5 / 5
5.01.0
68 out of 68
Amenities:
4.4
Cleanliness:
4.5
Hotel staff:
4.5
Comfort:
4.3
Location:
4.8
Value:
4.2

93% would recommend to a friend.

Sort by:
Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
5.01.0
Cairns local
Business
Cairns
17 Jan 2015

Superb hotel

This was our second stay at the Shangri-La in Cairns and we found it just as enjoyable as the first time. Staff are genuinely friendly. One minor complaint though (which I'm sure wouldn't even bother most people): By default, all hotel communication (receipts, etc.) are addressed to Mr Soundandso, instead of the gender-neutral Mr/Ms. Personally, I do find it offensive that, just because I'm paying the bill, the assumption is that I must be male.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
5.01.0
Terry JI
Business
Sydney Australia
2 Dec 2014

Fantastic location, service needs improved

Everything seems good. But the room service needs to be improved, the toothbrushes were not replaced in 2 of 4 nights we stay there. Anyway, the hotel was impressed to me. Thanks.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Next to Cairns fleet terminal and Esplanade.

Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
5.01.0
Two Seniors
Business
Sydney
28 Nov 2014

Great place to stay in Cairns

Spent 4 nights recently in a Marina View room at the Shangri-la, Cairns. Used the in-house tour desk to book tours, the Business Centre computer to send emails to friends, and room service for evening meals. Location is perfect - within walking distance to Ferry Terminal and helicopter pad . All tours and airport shuttle pickup/dropoff from Shangri-la, so very convenient. Rooms are very large and quiet considering we were above the Marina Restaurants. Highly recommend - Couldn't fault a thing !

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Handy to Ferry Terminal

Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

4
5.01.0
MargieR
Business
AUSTRALIA
24 Nov 2014

Lovely 3 days in Marina View Room

My friend from UK was blown away by this hotel and especially it location and view from th room. Only a little hicup the phone did not appear o work when we tried to get help with ur luggae on final day. The rception staff were excellent even suggesting as 2 of course cheper etc to have a cab instead of the shuttle to airport. This proved to be correct and was appreciated' All in all 3 wonderful days

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

4
5.01.0
HRMCD
Business
Adelaide SA 5000, Australia
7 Jul 2014

A little luxury

This hotel does not meet 5 star standards. Everything was great as far as service, food and location are concerned BUT the hotel is very tired and dated. Fixtures and fittings need replacing and bathrooms need upgrade. We decided to spoil ourselves with a stay in an executive suite. Large and comfortable but so worn. What 5 star hotels these days have an old shower over an even older bath, difficult to get in and out. Overpriced in it's present condition.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Try the Raw Prawn on the esplanade YUM

Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

1
5.01.0
stanman
Business
melbourne
2 Jul 2014

single holiday

terrible, six star, baloney. 2 needs in a hotel, good food and a good nights sleep. I was in a superior room overlooking the marina with a beautiful view. however directly outside my room was a restaurant that played loud music and had a compere talking on the microphone until I believe til about midnight. I was told this by other people staying on lower floors. I didn't know because I had to sleep in the bathroom on 4 pillows. I will never stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
3
Value:
1
Trip purpose:

Business

Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

4
5.01.0
MattM
Business
Brisbane
14 Jan 2014

A wedding anniversary to remember

From the moment we started check in to the point of driving out, the staff were fantastic. Nothing was a bother and you didn't have to wait. We at dinner at their restaurant and the service was excellent and the food even better. The fish I'm sure was straight off the boat and cooked to perfection.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

5
5.01.0
Gabz77
Business
Cairns
24 Dec 2013

xmas break

My girlfriends and I spent 1 night at Shangri La for our annual xmas celebration. We were offerred an upgrade on check in which we took and glad we did - the Horizon Club haa great benefits. Only regret, should have stayed another night. Staff were fantastic and so too were the cocktails by the pool!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

3
5.01.0
Salty the sailor
Business
Currumbin QLD, Australia
6 Aug 2013

needs to re focus

Finding used drinks and food in mini bar from previous guest is not a good start and the room was or must have been the worst in the whole hotel. 1st floor between an automatic entry door and a cleaning access alleyway . ouch! 3 nights at not peak I think they could have left this room empty and put me somewhere else as hotel was about half capacity.., will stay elsewhere new time and no frequent flyers ….

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Shangri-La Hotel The Marina, Cairns.

Reviewer score

3
5.01.0
Salty the sailor
Business
Currumbin QLD, Australia
22 Jul 2013

its the little things

checkin was good but considering hotel was at 50% capacity a room upgrade would have been nice ,but for 220 a night I received their worse room I think. There was still halve used drinks and milk carton in the mini bar and the safe didnt work.., don't we check these things off the list every day? so will try somewhere different next time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Back to menu Return to top