US$81 Avg/night
Rate based on Check-in 10 May 2015 Check-out 11 May 2015

Sanctuary Resort Motor Inn

4 stars
View map of 250 Pacific Highway, Coffs Harbour, NS 2450

Hotel Overview

Reviewer score
3.4
out of 5
9 reviews
A quick stopover

Near, clean and spacious room and very comfortable stay. See full review

  • Chelsea
  • 8 Apr 2014
Wonderful stay

My son and I recently stayed for 2 nights. The room was more than I expected. Great location staff... See full review

  • Wenzel
  • 5 Sep 2014
Holidaymakers looking for cosy spaces located within convenient access to Coffs Harbour attractions find suitable base at Sanctuary Resort Motor Inn. Guests at this contemporary hotel can take photos of the famous Big Banana or go on nature walks around Ulidarra National Park. Aside from bird watching at Muttonbird Island Nature Reserve, vacationers also enjoy shows and activities at Dolphin Marine Magic.
General
Sanctuary Resort Motor Inn features several recreational facilities like outdoor pool with waterslide, tennis and squash courts, fitness centre and sauna. This property can also hold corporate and social events for 100 people. Additional services include laundry and tour desk.
Location
Sanctuary Resort is located along Pacific Highway in the coastal Coffs Harbour City, over two kilometres from Coffs Harbour Airport. Patrons can see colourful butterflies at Coffs Harbour Butterfly House and play some holes at Coffs Harbour Golf Club.
  • NOTE:Visitors with a pet should ensure to call ahead and advise the property before hand. The property has certain restrictions with pets which all guests must abide. Hotel contact details are found on your booking confirmation.
Dining
At Sanctuary Motor Inn, diners enjoy tasty breakfast options and delectable a la carte specials for dinner at Treehouse Restaurant on site. After a tiring day, travellers head back to the hotel and grab drinks at the bar.
Rooms
Each of the 37 spacious rooms are decorated in light tones and equipped with air conditioning, wireless Internet access, iPod docking station, TV and work desk. Some units come with spa and are pet friendly.

Sanctuary Resort Motor Inn Rooms

Deluxe Queen
Queen rooms have new queen bed , 42" TV , Ipod docking station & FREE WiFi.Rates are for 2 persons. FREE PARKING ALSO AVAILABLE FOR TRUCKS & TRAILERS.
Pet Friendly Room
Our pet friendly room is ideal for pets.This room is strictly for pet lovers.Sorry no Llamas allowed. As native animals are on & near the property dogs must be kept on a lead. FREE PARKING ALSO AVAILABLE FOR TRUCKS & TRAILERS NOTE: If you are traveling with a Pet and wish to stay at the property please ensure you call ahead and advise the property before hand. The property has certain restrictions with pets which all guest must abide. Hotel contact details can be found on your booking confirmation.
Superior Queen Room
Newly renovated Superior Queen Rooms. 42" TV, Free Foxtel and Free Wi-Fi, IPod docking station. Rates are for 2 people. $20 extra if Sofa bed required. FREE PARKING ALSO AVAILABLE FOR TRUCKS & TRAILERS
Superior Corporate Twin
Superior Corporate Twin rooms are newly renovated with 2 new Queen beds ,42" LCD TV.Rate is for 2 person Extra Persons $25.00 Each FREE PARKING ALSO AVAILABLE FOR TRUCKS & TRAILERS.
Executive King Room
Executive King rooms,very spacious newly renovated with new king bed, Lounge 42" TV, FOXTEL and Wi-Fi IPod docking station, hairdryer, iron & ironing board, tea and coffee making facilities. FREE PARKING ALSO AVAILABLE FOR TRUCKS & TRAIL
King Spa Room
King Spa rooms are newly renovated they are spacious with a 42 inch TV , king size bed & a relaxing spa. All Sanctuary rooms are air conditioned, have Austar & WiFi. FREE PARKING ALSO AVAILABLE FOR TRUCKS & TRAILERS
Superior Family Room
Superior Family rooms are newly renovated with 42inch LCD TV , Ipod docking station & WiFi. Rate is for 3 persons FREE PARKING ALSO AVAILABLE FOR TRUCKS & TRAILERS
Superior Family Kitchen
Superior Family Kitchen rooms are newly renovated with Queen bed & 2 singles plus full kitchen. They include 42 inch LCD TV , Ipod docking station & WiFi. FREE PARKING ALSO AVAILABLE FOR TRUCKS & TRAILERS

Amenities

  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Outdoor pool
Fitness centre or spa
Tennis
Dining
Bar/Lounge
Restaurant
Services
Laundry service
Tour desk
Conference facilities
Internet
Free internet
Parking
Free parking
Accessibility
Accessible facilities

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Reviewer score 4.5 out of 5
Reviewer score 4.4 out of 5

Hotel Map

-30.3103 153.0975
Area served
Coffs Harbour
Nearby airports
Coffs Harbour
Area description
A great alternative to beaches & ocean as it is set amongst a tranquil natural bush setting. Yet close enough to get to the beach for a swim.

Nearby points of interest

  • Charleworth Bay: 3.6 km
  • Diggers Beach: 5.8 km
  • Sapphire Beach: 9.9 km

Meeting facilities

Meeting Info
Sanctuary Resort, conveniently located on the Pacific Highway in Coffs Harbour, offers practical and economical conference & function facilities ideal for seminars and meetings.
Our two conference rooms are well-lit and equipped with projector screens and whiteboards for your convenience. They can also be opened up to create one large combined meeting/function room with a seating capacity up to 100 persons.

Hotel Policies

Check-in:
14:00
Check-out:
10:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sanctuary Resort Motor Inn

Overall score

3.4 / 5
5.01.0
9 out of 9
Amenities:
3.4
Cleanliness:
3.9
Hotel staff:
3.9
Comfort:
3.6
Location:
3.7
Value:
3.7

67% would recommend to a friend.

Sort by:
Review of Sanctuary Resort Motor Inn

Reviewer score

3
5.01.0
chargr60
Business
Berwick
6 Apr 2015

Just a stopover , on the way to Byron Bay

The family running the motel had just taken over the day before we arrived , they were still finding their feet , a few problems with breakfast , but overall we had a pleasant stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sanctuary Resort Motor Inn

Reviewer score

3
5.01.0
Nurse 06
Business
Coffs Harbour
10 Mar 2015

Wouldn't recommend

I booked the king spa room through a secondary booking service as an anniversary surprise for my partner. When I arrived to check in, I was told the king spa room was no longer available due to the secondary booking service overbooking. I was offered a King spa room at another motel in Coffs Harbour, however declined this offer as I am local and know the hotel offered is right in town on the highway- not really the peaceful night away I wanted for our anniversary! I was also offered free buffet breakfast the next morning. I asked if I could decline this and just get a refund, the woman at reception said I would have to go through the secondary booking site if I wanted a refund. She then offered me a $20 voucher for dinner at the restaurant. I gave in and accepted the room. She also gave me a business card and told me to book directly next time to guarantee the room i wanted. The room was ok, however I was upset about not having a spa. My partner arrived and I told him about my troubles checking in and how I was upset that I had not been contacted earlier if the room was not available (surely the secondary booking sites pass on guest contact details to the hotel??). I told my partner that I had checked the secondary booking site that morning and there was still a king spa room available (I should mention that I had booked more than a week in advance). We then looked at the hotel's website, which also said that there was a king spa room available. My partner rang hotel reception from his mobile (the receptionist would have thought he was a potential guest, rather than someone already staying there). When asked if there was a king spa room available that night the receptionist said yes... my partner then asked why we were in a regular king room instead of the spa room since I had booked the spa room. The receptionist told him that the spa room had become available as an elderly gentleman had been 'rushed to hospital'. We went to reception where the keys were basically tossed at us and we were told 'room 9!'. So we eventually got our room but couldn't help feel unwelcome and that we were being punished for using a secondary booking site rather than going direct to the hotel to book. There may have been an 'elderly man' that went to hospital but we have a feeling that there wasn't... and even if there was it would have been nice of them to contact us in our room to let us know that the room had become available. The room was clean, bed comfortable, however we did hear some highway noise from the king spa room. The restaurant was ok, but we probably won't eat there again. When we checked out the next morning, we hadn't paid for our meal from the night before- I left the voucher in my bag as we HAD gotten the room I had booked, eventually and after some effort on my partner's part. We won't be staying here again due to the difficult check in process and because we feel we were being punished for not booking direct with the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Review of Sanctuary Resort Motor Inn

Reviewer score

1
5.01.0
Liarne
Business
Erina NSW, Australia
24 Nov 2014

Bed was like sleeping on the floor

There is no way the room we were in was a renovated room i. Suppose to be a family room and the sofa bed ce out with Noah on the Ark my poor 9 year old couldn't sleep on it. I guess you get what you pay for but never again for me. I mean pillows are so cheap why did we have to sleep in ones lucky to be an inch thick. Dreadful experience not a stop over we hoped for

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Review of Sanctuary Resort Motor Inn

Reviewer score

4
5.01.0
Wenzel
Business
Sydney, Australia
5 Sep 2014

Wonderful stay

My son and I recently stayed for 2 nights. The room was more than I expected. Great location staff were very friendly and helpful. We dined in one night the service and menu was wonderful. Highly recommended. Will definitely stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Sanctuary Resort Motor Inn

Reviewer score

4
5.01.0
MrMook
Business
Newcastle NSW
15 Jul 2014

Great value, friendly staff

Just reviews this earlier by mistake, giving it a poor score but this inn was very good value for money. Room we're clean and everything worked. Staff where also very healpful. Would stay again .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Sanctuary Resort Motor Inn

Reviewer score

4
5.01.0
Zany
Business
Blue Mountains
2 Jun 2014

Quiet unassuming place for quick visit

After travelling all day in the rain it was a welcome place to rest the night. Room had everything we required including hot showers but the restaurant was excellent, didn't have to go back out in the rain and the variety was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Excellent chef with good variety of food available. Fresh and inventive.

Review of Sanctuary Resort Motor Inn

Reviewer score

5
5.01.0
Chelsea
Business
Brisbane
8 Apr 2014

A quick stopover

Near, clean and spacious room and very comfortable stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Sanctuary Resort Motor Inn

Reviewer score

3
5.01.0
kamac
Business
Australia
5 Apr 2014

Not for elderly

6 pillows in our room and all of them very firm/hard and high. Woke up with sore back, sore neck and headache. A few stairs and no lift. Not elderly or disabled friendly. I would say this is a 3 star not 4. Expensive for what it is. As it is on Pacific Hwy its a bit noisey

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Review of Sanctuary Resort Motor Inn

Reviewer score

4
5.01.0
BigTed
Business
SA
17 Feb 2014

good overnight stay

very acceptable and comfortable but did need a bit of work on suround

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Good golf stay

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