US$91 Avg/night
Rate and special offer based on Check-in 21 Jun 2015 Check-out 22 Jun 2015

Mercure Charlestown

4 stars
View map of 109 Madison Drive, CHARLESTOWN, NS 2290

Hotel Overview

Reviewer score
4.2
out of 5
13 reviews
A great place to stay

I had a great stay at this venue. Booking in a breeze. The staff were fantastic. The only real set... See full review

  • Bob00000
  • 20 Jan 2015
Visiting Newcastle

Excellent hotel and staff, couldn't have done more to make our stay the best See full review

  • PollyHowes
  • 16 Jul 2014
Offering an unbeatable combination of comfort and convenience, The Mercure Charlestown Hotel provides an atmosphere of being at home, while away from home. Some of the city attractions include Black Gate, Chinatown, Church of All Saints and Civic Centre.
General

The Mercure Charlestown Hotel offers 3 spacious function rooms that can accommodate up to 80 guests for conducting business events. Guests can have an energetic workout at the gymnasium or have a bracing dip in the outdoor swimming pool. Guests can visit places of interest such as Fort Scratchely Military Museum and Newcastle Regional Museum, when leisure permits.



Location

Located in Newcastle, The Mercure Charlestown Hotel is walking distance from Charlestown Square and Westfiled Kotara. This property is 35 minutes drive from Williamtown Airport. Other places of interest include Captain Cook Memorial Fountain and Heritage Way.



  • 35 min drive to the Airport (Williamtown)
Dining

Mercure Charlestown Hotel provides delicious breakfast, lunch and dinner for its guests at the onsite restaurant. Guests can enjoy a sip of their favourite cocktail served at the onsite bar.
Rooms

Hotel boasts of 48 accommodation units that are equipped with modern amenities such as air conditioner, cable TV, hairdryer, ironing board, mini bar, radio, refrigerator, coffee maker, telephone, internet access and a private bathroom.

Mercure Charlestown Rooms

1 Qn bed Sup
Deluxe Room 1 Queen Bed. Newly renovated Deluxe Queen room with balcony, has a working desk with ergonomic chair, Ipod docking station, new LCD TVs with 16 Foxtel Channels, complimentary high speed WiFi, free parking and an outdoor swimming pool.
1 Kg bed Exec
Privilege Room 1 King Bed. Newly renovated M-Privilege King room with balcony and view of Stockton Beach all the way to Anna bay, has a working desk with ergonomic chair, Ipod docking station, new LCD TV with 16 Foxtel Channels, complimentary high speed W
1 Qn+1 Sg beds Sup
Superior Room 1 Queen and 1 Single Bed. Newly Renovated Superior Twin Ground Floor, Queen Bed and Single bed room, has a working desk with ergonomic chair, Ipod docking station, new LCD TVs with 16 Foxtel Channels, complimentary high speed WiFi, free park
1 Kg bed Exec
Executive Room 1 King Bed. Newly renovated Executive King with balcony, has a working desk with ergonomic chair, Ipod docking station, new LCD TVs with 16 Foxtel Channels, complimentary high speed WiFi, free parking and an outdoor swimming pool.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business centre
Express checkout
Childcare Service
Concierge desk
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
FAX
Overhead projector
Internet
WiFi
Parking
Parking
Outdoor parking
Bus parking
Accessibility
Accessible facilities
Room
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Shower
Iron
Bath tub

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Reviewer score 4.0 out of 5
Reviewer score 4.3 out of 5

Hotel Map

-32.955 151.7047
Nearby airports
NTL, (NTL), 32.00, KM, SW;
Area description
Business district

Dining

BISTRO BLU
The complete refurbishment of our beautiful restaurant Bistro Blu is complete including and all new menu for you to try With panoramic views out to the Pacific Ocean all the way to Nelson Bay there is no better place in which to dine.
LOBBY BAR
Located beside Bistro Blu is our lobby bar with access to the outside deck looking over Nelson Bay and the Newcastle Beaches.

Hotel Policies

Check-in:
02:00 PM
Check-out:
10:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Mercure Charlestown

Overall score

4.2 / 5
5.01.0
13 out of 13
Amenities:
4.1
Cleanliness:
4.2
Hotel staff:
4.2
Comfort:
4.2
Location:
3.9
Value:
4.1

85% would recommend to a friend.

Sort by:
Review of Mercure Charlestown

Reviewer score

3
5.01.0
MARK
Business
N/A
31 Mar 2015

It's nothing flash - think: motel

The Mercure was unlike other Mercure hotels I've been to previously. It seemed like a motel which had been bought and re-branded. The man at the counter was lovely and the room was clean and comfortable. I can't complain about anything specific (one exception: the free WiFi did not seem to reach our room). Just don't expect anything with wow factor. It served our purpose for an overnight stay whilst visiting Newcastle (10min drive to CBD).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Review of Mercure Charlestown

Reviewer score

4
5.01.0
Jenna H.
Business
Mount View
16 Feb 2015

Good Value. Convenient location out of the busy CBD.

Easy check in - (loving the fact they do card swipes rather than put money on hold from your account)! Parking is good, plenty of car spaces and the back parking is convenient for after hours. Room was clean, bathroom was huge! (I love a big bathroom!) Like that the hotel feels spread out and spacious. (We hardly saw any other guests the whole 2 days we were there). Buffet breakfast was nice, plenty of options. We were happy staying here, will stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Mercure Charlestown

Reviewer score

5
5.01.0
Bob00000
Business
N/A
20 Jan 2015

A great place to stay

I had a great stay at this venue. Booking in a breeze. The staff were fantastic. The only real set back for me was there were no lifts in the building which I did require. So, if booking this hotel and you are not able to use the stairs, book your room on the ground floor.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

This hotel does not have lifts, so if you cannot climb stairs, though you will still have to negotiate 6 stairs to enter the hotel and have 10 stairs (approx.) to negotiate when going to the restaurant or the front desk from your room, if on the ground floor.

Review of Mercure Charlestown

Reviewer score

4
5.01.0
Alan from Oz
Business
Sydney, Australia
22 Dec 2014

Great for a stop-over

Eighties style but well refurbished. Comfortable modernised room and ensuite. Great breakfast. Big free car park. Free WiFi. Only downside is that it's in the 'Burbs' but it's only a 10 minute drive into town.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Mercure Charlestown

Reviewer score

4
5.01.0
J4cst4r
Business
Sydney, Australia
21 Jul 2014

Great price for a weekend away

Hotel is 7mins drive away from Newcastle CBD. Staff are friendly. Breakfast was great, however if you like a sleep in you will miss it as breakfast finishes up at 9:30am Mon-Sat and 10am on Sundays. Rooms are comfortable and clean. For the price you pay, this is very reasonable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Nightlife tip: Short drive from hotel

Check out the Coal & Cedar in town. It's a speakeasy bar and the only address you can find is that it's on Hunter St. I'll give you a hint tho, it's close to Darby St part of Hunter St.

Review of Mercure Charlestown

Reviewer score

5
5.01.0
PollyHowes
Business
Australia
16 Jul 2014

Visiting Newcastle

Excellent hotel and staff, couldn't have done more to make our stay the best

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Mercure Charlestown

Reviewer score

4
5.01.0
Louise54
Business
Campbelltown. NSW
14 Jul 2014

Enjoyed our stay

We thoroughly enjoyed our stay at the Mercure Charlestown last weekend. The only concern I had was with the towel I used - there was makeup on the towel (hopefully it was a stain and not a towel which had not been to the laundry!) The gentleman on the desk when we arrived was absolutely great and he served us in the evening whilst in the restaurant. Our meal at the restaurant was great and the serving sizes were 'just right'. Our breakfast was included in our rate (winter special) and was a great variety. Thank you.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Mercure Charlestown

Reviewer score

5
5.01.0
DARLY
Business
SOUTH WEST ROCKS NSW
13 Jul 2014

Always a great place to stay

This in an affordable and clean place to stay always friendly and the pillows and beds are excellent. The meals are great we always stay here when we need to stay in Newcastle

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Mercure Charlestown

Reviewer score

4
5.01.0
Padog
Business
Burrill Lake NSW
18 Dec 2013

no lifts

We did not go down to the restaurant as we were pretty tired. Ordered room service which was prompt, staff very good and meal was nice. The only criticism we have was that even though it was only two floors, the hotel did not have a lift. So if you have heavy luggage you have to carry it up the stairs and if you are elderly, that is not a good thing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: In Hotel

no lift in hotel

Review of Mercure Charlestown

Reviewer score

4
5.01.0
Kay Eddie
Business
Canberra
13 Oct 2013

Comfort and pleasant motel

Very comfortable motel. Suited our needs as a short stay. Hotel staff were welcoming and attentive. We enjoy our visits to the Mercure. Dining facilities are good. Only negative is the lack of a lift but this wasn't a major difficulty for us.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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