Watersedge Motel

3 stars
View map of 18-22 The Boulevarde, Woy Woy, Central Coast, NS 2256

Hotel Overview

Reviewer score
2.3
out of 5
3 reviews
Good for the price

good, quiet room very clean comfortable and good price close to station See full review

  • rEdr
  • 15 Nov 2014
Poor customer service

I made the booking for a family room online using your website. Check in time was 13.00, but my... See full review

  • Brynell M.
  • 25 Jan 2015
Centrally located in the township of Woy Woy, the Watersedge Motel offers modern accommodation with personalized attention and is a perfect destination for all kinds of holidaymakers.
General

The courteous staff at the concierge will be glad to organise your tours to close by attractions. At leisure, you can get connected to the outer world through the internet facility available on-site.



Location

Ideally located just 50 meters from the Ferry Wharf on the beautiful Brisbane Waters and only 400 meters from Woy Woy Railway Station, the Watersedge Motel Woy Woy is within walking distance to large shopping centre, numerous quality restaurants and provides easy access to safe beaches, registered clubs and golf courses.



  • 400 m to the Train Station (Woy Woy)
Dining

Guests can please their appetite with the delectable cuisines served at the on-site restaurant and then visit nearby places of interest.
Rooms

Guests can relax in any of the 18 motel rooms that are cosy, comfortable and equipped with all the amenities required for a pleasurable stay.

Watersedge Motel Rooms

STANDARD - APARTMENT
.

Amenities

  • Free internet
  • Free parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Dining
Restaurant
24 hour room service
Room service
Services
Laundry service
In-Room Safe
Doctor on call
Internet
Free internet
Parking
Free parking
Accessibility
Accessible facilities
Accessible parking
Knock light (hearing impaired)

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Hotel Map

-33.4838 151.3252
Area served
Woy Woy

Hotel Policies

Check-in:
13:00
Check-out:
10:00

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Watersedge Motel

Overall score

2.3 / 5
5.01.0
3 out of 3
Amenities:
2.3
Cleanliness:
3.7
Hotel staff:
3
Comfort:
3.3
Location:
4.3
Value:
3
Sort by:
Review of Watersedge Motel

Reviewer score

2
5.01.0
Brynell M.
Business
N/A
25 Jan 2015

Poor customer service

I made the booking for a family room online using your website. Check in time was 13.00, but my family &I arrived at 17.00. On arrival the check in process took ages, even after showing my receipt of payment with my name on it, I was asked to pay $250.00. I was shown a check in sheet which was for another family. I told the so called receptionist about the mistake, he could not locate my booking on the booking website. 15 minutes after this I was shown to our room. On the booking I specifically requested a non smoking room as my daughter is asthmatic. The door was shut immediately after opening. I was told it was not yet cleaned, it stunk of smoke. I was told it was the last room & will have to wait to get it cleaned. I told the receptionist I requested a non smoking room, I was told that if I didn't like it to look elsewhere. I was told that they were expecting another family later & the room can be changed the next day. To clean the room I was asked to wait another hour. I asked to speak to a manager & was told he was the owner, the receptionist's father & was on his way. I was extremely disappointed at the lack of customer service. While waiting & after 20 mins I was shown another room, which I agreed to as it was cleaned & did not stink of smoke. I will never return even if the rooms were offered free. I was made to feel like I was staying on charity. I have travelled throughout Australia & a majority of the world, but was astounded at the poor customer service in fact the lack of it.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Watersedge Motel

Reviewer score

4
5.01.0
rEdr
Business
sydney
15 Nov 2014

Good for the price

good, quiet room very clean comfortable and good price close to station

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Watersedge Motel

Reviewer score

1
5.01.0
Caring Son
Business
Bathurst. N.S.W.
14 Aug 2014

location,location,dump

Charged extra for requiring ground floor room for my elderly mother and then only made up room after complaining at 4 o'clock in the afternoon.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

Lovely meals at hotel next door.

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