US$128 Avg/night
Rate and special offer based on Check-in 3 Apr 2015 Check-out 4 Apr 2015

Grand Mercure The Hills Lodge

4 stars
View map of Cnr Windsor and Salisbury Rd, CASTLE HILL, NS 2154

Hotel Overview

Reviewer score
4.6
out of 5
20 reviews
A great getaway

My wife and I stayed at the Hills Lodge on a long weekend getaway. The hotel was great. We had a... See full review

  • Brian W.
  • 10 Mar 2015
60th Birthday Celebration!

Hotel was easy to locate. Very nice Tudor style and picturesque gardens. Check in staff were 2... See full review

  • heyjude
  • 16 Mar 2014
Grand Mercure Hills Lodge Castle Hill offers comfortable accommodation in a peaceful setting amidst landscaped gardens. Luna Park Sydney, Star City Casino and Sydney Observatory are few of the notable landmarks of Sydney, which guests can visit.
General

Grand Mercure Hills Lodge Castle Hill offers four function rooms that can accommodate up to 200 delegates. Guests can relax at the Tonic Spa or enjoy a swim at the heated swimming pool or in the steam room. They can also visit the famous Sydney Fish Market or Sydney Aquarium.



Location

Grand Mercure is located in Hills District, at the door step of Norwest Business Park and Hills Industrial Estate. Guests can explore major attractions of Sydney such as Australian National Maritime Museum, Harbour Bridge, Museum of Contemporary Art and Pyrmont Bridge.

Dining

For a fine A La Carte dining experience, guests can visit the onsite Nobles Restaurant. The Nobles Bar with an outdoor courtyard serves a variety of drinks.
Rooms

Grand Mercure in Castle Hill features 97 rooms that include suites, standard deluxe and superior premium rooms. All units are well-appointed with modern amenities such as air conditioning, colour television, telephone with voicemail, pay per view movies, mini bar and a coffee maker.

Grand Mercure The Hills Lodge Rooms

1 Qn bed Sup
Superior Room 1 Queen Bed. Step up to more upscale surroundings in the chic Superior Room. Make yourself right at home in all the extra space and enjoy an LCD TV, complimentary cable TV, a laptop safe and broadband access. Up to 2 adults. No rollaway
1 Qn bed Std
Standard Room 1 Queen Bed. In the refurbished Standard Room, elegant decor blends with chic design and comfortable features, as well as broadband internet access, complimentary cable TV, a lounge, desk and laptop safe. Up to 2 adults. No rollaway.
1 Qn+1 Sg beds Std
Standard Room 1 Queen and 1 Single Bed. The fully refurbished Standard Room is extra spacious and offers Sealy 5 star beds as well as a sofa which folds out to sleep two. high-speed broadband, a laptop safe, desk, movies and cable TV also feature. Up to

Amenities

  • WiFi
  • Heated pool
General
Air conditioned
Elevators
Ice machine
Activities
Heated pool
Fitness centre or spa
Sauna
Golf
Jogging track
Outdoor tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Express check in
Express checkout
Childcare Service
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Porters
FAX
Currency exchange
Overhead projector
Internet
WiFi
Parking
Parking
Indoor parking
Outdoor parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
AM/FM alarm clock
Hairdryer in room
Cribs available
Shower
Iron
Bath tub

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Hotel Map

-33.7304 150.9724
Nearby airports
SYD, (SYD), 40.00, KM, W;
Area description
West

Dining

NOBLES RESTAURANT
Chef Mark Garratt has designed a menu to cater for everyone including fine a la carte dining as well as something for regular travellers who feel like something more relaxed such as pizza, pasta or the great Nobles Burger.
NOBLES BAR
Adjacent to the restaurant, Nobles Bar features a beautiful outdoor courtyard.

Hotel Policies

Check-in:
02:00 PM
Check-out:
11:00 AM

Terms and conditions

Extra charges may apply for children. Incidental charges, such as room service, are not included in the quoted rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Grand Mercure The Hills Lodge

Overall score

4.6 / 5
5.01.0
20 out of 20
Amenities:
4.6
Cleanliness:
4.8
Hotel staff:
4.8
Comfort:
4.6
Location:
4.5
Value:
4.4

95% would recommend to a friend.

Sort by:
Review of Grand Mercure The Hills Lodge

Reviewer score

5
5.01.0
Brian W.
Business
Dunlop
10 Mar 2015

A great getaway

My wife and I stayed at the Hills Lodge on a long weekend getaway. The hotel was great. We had a meal in the restaurant one night and the food was great. The 11am check out was also a bonus.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Grand Mercure The Hills Lodge

Reviewer score

4
5.01.0
AMPS
Business
Australia
4 May 2014

ROOM FOR TWO

Great stay, good staff and very friendly and helpful service. Clean, quiet and comfortable rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Nice and close to shopping centre.

Review of Grand Mercure The Hills Lodge

Reviewer score

4
5.01.0
the fisherman
Business
Tamworth, NSW
16 Apr 2014

excellent reception staff

A weekend not to be repeated. A medical emergency arose at 6:30am and the reception staff could not have been helpful in assisting me until the ambulance arrived. Thank you.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Grand Mercure The Hills Lodge

Reviewer score

5
5.01.0
heyjude
Business
Gold Coast Australia
16 Mar 2014

60th Birthday Celebration!

Hotel was easy to locate. Very nice Tudor style and picturesque gardens. Check in staff were 2 awesome ladies and though there was a slight hiccup with the booking these 2 ladies on Saturday 1st March solved whatever it was without any stress to us. They were so friendly and polite :) Our room was very spacious and clean. Very well equipped and all of the folk who stayed on after the birthday party all stated that they (as did we ) had a fabulous nights sleep. The room was very quiet and the beds extremely comfortable. Spacious bathroom and fab shower. The included breakfast buffet was lacking nothing and as a Coeliac sufferer, I was very pleased to find that they could cater my breakfast Gluten Free....all delicious! My husband enjoyed his breakfast immensely too. As for the function the previous night... the lady in charge took great pains to make sure that I had enough GF food to eat (which I did). Her management of the function was second to none. I would definitely like to stay here again and highly recommend this hotel to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Grand Mercure The Hills Lodge

Reviewer score

5
5.01.0
Delf Super Dad
Business
Oaustralia
28 Feb 2014

Beautiful comfortable bed and rooms

A Beautifully appointed room, with brilliant staff and scrumptious meals provided....

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Grand Mercure The Hills Lodge

Reviewer score

5
5.01.0
Gailleann
Business
Sydney
20 Jan 2014

Fantastic Nights Stay

We had a wonderful stay, the staff were fantastic! We woke up late on Sunday morning at 9:30am by the time we got down to breakfast the buffet had closed, the staff on duty arranged for the chef to cook us breakfast instead, this was fantastic. Really couldnt fault the service of this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Grand Mercure The Hills Lodge

Reviewer score

1
5.01.0
Normie70
Business
East Gosford
4 Nov 2013

Cancellation policy

Poor form that this Hotel offers no refund on forced cancellation. I will not be using this hotel in the future. I presumed they were part of the Grand Macure brand, and a highly ethical group. I was wrong.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Review of Grand Mercure The Hills Lodge

Reviewer score

5
5.01.0
Concert Fans
Business
Newcastle
21 Oct 2013

One of those rare finds.....

After being bumped 3 times trying to secure accommodation close to the city I booked The Grand Mercure totally by mistake thinking it was about Ryde area..... Thank goodness I did as it will now become my new base for staying in Sydney!!!!! Grounds leafy and quiet, hotel is a wonderful design and staff were excellent all through the experience from check in to check out. Room was huge, comfortable and clean. Separate bedroom, kitchenette, lounges and dining room table made it feel more like an inner city unit than a hotel. And the full breakfast... Best eggs and bacon I have ever tried. Only complaint was a slight rattle in the A/C duct in the lounge room... one of those things they can't fix unless someone brings it to their attention which I did so hopefully it will be addressed (was room 15 btw.)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Catch the train into the CBD for some shopping...

Review of Grand Mercure The Hills Lodge

Reviewer score

3
5.01.0
Biko
Business
Coffs Harbour NSW
14 Oct 2013

Weekend Visit

Very friendly staff. Beds are dated. No Gym in House. Internet not free

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Grand Mercure The Hills Lodge

Reviewer score

4
5.01.0
southcoast kids
Business
Sydney Australia
9 Oct 2013

We'd stay again!

Perfect location for us (near Hillsong Church for our daughter's conference). The room was spacious, the bed very comfortable, staff very helpful. Only (very little) negative - the pool (still) too cold to use (it was October). But would definitely stay again as it was good value for money.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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