Top 5 UK & Ireland Hotels for Service

Over 7,000 hotels were included in our search for the UK’s Best Hotels and Resorts. Hotel Club members cast their votes and ranked hotels in 10 distinct categories.

In the category Service, the hotels listed here were voted Top 5 in the UK and Ireland. Make sure you add at least one or two to your travel itinerary this year!

5. Lanesborough (London, England)


Image credit: Lanesborough

The Lanesborough in London has long been known for its impeccable service. The staff here will treat you like royalty from the moment you step through the front door – and we wouldn’t expect anything less from a St. Regis resort. Not only will you find your room and restaurant experiences pleasant, but the concierge is more than willing to help you arrange city tours and golf outings as well.

4. Gleneagles (Perthshire, Scotland)


Staying in Gleneagles is like having a home away from home – only without having to cook or clean up after yourself. The staff here is friendly, yet relaxed, and willing to do anything necessary to make your stay as pleasant as possible. The hotel restaurant serves incredible food and the lovely lounges provide a spectacular place to relax with friends in between trips out into the city.

3. Hayfield Manor (Cork County, Ireland)

Hayfield Manor

Your check-in will run smoothly, your meals at the Orchids restaurant will be decadent, and the room-service and amenities here are superb. What more could a weary traveler ask for? Guests describe the hotel as delightful, and we’re inclined to agree!

2. Le Manoir Aux Quait Saisons (Oxford, England)

Le Manoir Aux Quat Saisons

Image credit: Le Manoir Aux Quait Saisons

There’s a reason why the restaurants within this hotel have earned two Michelin Stars. The hotel was designed with stunning service in mind – not to mention superb cuisine and spectacular amenities. We can’t think of a reason you shouldn’t stay here – and neither can past guests.

1. Dromoland Castle (Clare County, Ireland)

Dromoland Castle

Image credit: Dromoland Castle

Situated on a 410-acre estate, Dromoland Castle was refurbished and transformed into a luxury establishment with nothing short of elegance in mind. The staff here will treat you like gold and cater to your every need, whether you’re dining in one of the hotel’s restaurants or bars, golfing on the incredible greens, planning your wedding, or simply visiting for a relaxing getaway. Your wish is their command.

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