Flights

The Worst Airlines in the World

Air travel can be a hassle. Delays, bad service, bad food, and cancellations can make you shudder. While there are a few above average airlines out there, the majority barely make the grade. Others, on the other hand, should just be avoided:

Air Canada
Despite spending a lot of money to upgrade their planes, Air Canada is still awful. Old planes with one big movie screen dominate their fleet. The food tastes like it was cooked a few years ago and complaints of surly flight attendants are common. There are groups all over the web dedicated to Air Canada’s shoddy record. The Facebook group “I’d rather walk than fly Air Canada” has 1,900 members.
Air Canada
Source: 1

American Airlines
AA is canceling flights, cutting routes, firing employees, and charging you more money for fewer services. American has had a bad reputation for awhile and recent cost-cutting measures have only made things worse.
American Airlines
Source: 1

Philippines Airlines
Antiquated planes make this airline one to avoid. The service is average and needless to say, no personal screens. The planes look old and feel old. You’ll barely see the screen while you shift around in seats older than the subtitled movie you’re watching. While the seats can be cheap, it’s an uncomfortable ride.
Philippines Airlines
Source: 1

Air China/China Eastern
Chinese airlines have a bad reputation among frequent fliers. I know frequent fliers who will pay triple the price to avoid one of these airlines. Old planes, poor service, and bad maintenance make flying these planes risky. They have awful service records and frequent problems. You can fly on them for cheap but why risk it?
China Eastern
Source: 1

Gulf Air
Gulf Air flights may be cheap but you get what you pay for. Flights are frequently delayed or canceled without reason, the meals are poor, and the staff is unfriendly. Moreover, you won’t be compensated for any lost time and the staff will do nothing to accommodate you. In fact, they probably could care less. Gulf Air needs to take some lessons from Emirates and learn what service is all about.
Gulf Air
Source: 1

US Airways
US Airways consistently ranks near the bottom out of all American carriers. The airline now charges for water and snacks. That’s fine and expected on a low cost carrier but not for a full fare flight. Planes are late or delayed, staff unfriendly (you’d be too if you made what they made), and meals nonexistent. Worse yet, rate hikes and route cuts are expected in the near future.
US Airways
Source: 1

301 Comments for "The Worst Airlines in the World"

f says on July 12th, 2008 at 3:21 pm:

air canada is not that bad

Quickroute says on July 15th, 2008 at 1:53 am:

Aerolineas Argentinas is #1 (BAD!) in my opinion.
No loo roll in the only toilet (3 were out of order)!!!!!
Grumpy Steward/esses!

Never again!

Fentos says on July 15th, 2008 at 12:21 pm:

I agree with Quickroot re Aerolineas Argentinas. Airplanes straight out of the 1970′s.. and think the stewardesses were straight out of the seventies as well! Surly old women with no makeup and no pleasantries. Horrendous food, which we (and everyone around us) pushed round the plate and then abandoned altogether. Old TV’s that flickered non stop. Felt like we were back in time.

Thai Hotel Expert says on July 16th, 2008 at 4:06 pm:

The worst is definitely Phuket air. I stuck in Gatwick London for 4 days 3 nights. Even they put me in a nice hotel at the airport but it’s still very bad. We took off after the 4th day and had to fly back to Gatwick after flying 2 hours! They announched that there’re some problems with the airplane. You know what? The indian guy sat next to me just closed his eyes and pray. The other guy was shouting sth. like ” WE all gonna die” oh man that’s sth. I will never forget in a life time. We knew that the plane had problem cos it was on newspaper in London just before we took off! By the way that was a flight from London to Bangkok. Eventually we are transfered to Thai airways after a big long fight with the staffs of Phuket air. I think the business went bankrutcy.Thanks god!

just bob says on July 18th, 2008 at 3:50 am:

US Scareways is awful.

al-y says on July 18th, 2008 at 7:03 am:

American is Easily the worst I’ve ever flown

Dominica says on July 24th, 2008 at 7:56 pm:

I think Karthago Airlines is the worst!!!!!

WW says on July 25th, 2008 at 12:21 pm:

KLM is the worst of the worst
(considering you pay huge sums for sloopy service).

avoid avoid avoid

Allan says on August 3rd, 2008 at 4:11 am:

I never fly on any of the major airline companies in the United States. By far, of all the major airlines, American Airlines is on my shit list. Bad seats, poor customer service, poor quality. It is a Greyhound bus with wings. I would rather take Amtrack across the country for a few days rather than be stuck in one of American Airlines flying tubes of hardship.

Allan says on August 3rd, 2008 at 4:45 am:

Philippine Airlines is also a bad air carrier in Asia. During the company’s infancy their arrival time were most of the time never on time. I remember having to have to wait at the airport to pick up passengers because they were always being delayed. Filipinos tend to bring to the Philippines every thing they want and can possibly legally bring onboard the aircraft without thought to weight constraints. Go to LAX during Philippine Airlines check in times and you’ll see lines of passengers as far as the eyes can see with boxes and boxes of luggage. I’m surprised the airplane can even take off with so much unneccessary weight. A flying anvil.

Murali Mohan says on August 7th, 2008 at 7:11 am:

I bet , no airline can beat Air India to be the worst airline in the world. Never on time, No information available for the reasons for delay, Pathetic service, old planes especially to South east asia and gulf regions, 60s Air Hostesses to name a few. Never fly Air India if want good service and a pleasant flying experience, on-time

Binner says on August 12th, 2008 at 12:47 am:

Air Canada is not bad. Im not into having my ass kissed on a plane. Give me my drink and be on your way. I hate over friendly fake assed staff. I dont check luggage so thats not a problem for me. Ive taken flights with USairways/Delta/NWA/United/Air Canada and wetjet. I gotta say that United and USairways are by far the worst for EVERYTHING…. old shitty planes where the seats are flat and the air conditioning barely works on most , not all planes. If you like friendly people and great service Wetjet is the way to go, but alas they dont service the cities I frequent the most. Air Canada is definately not the worst of the bunch in North America let alone the world.

Lav says on August 19th, 2008 at 9:38 pm:

I think that you should try Air Bosnia :D

Sam Annonymat says on August 27th, 2008 at 10:09 am:

Gulf Air is by far the worst airline i have ever been on. The planes should be decommisioned and the cabin crew hate their jobs, themselves and the passengers. Fly at your own risk

walmurt says on August 30th, 2008 at 2:54 am:

The worst airliens are in Africa, some examples the airlines in Congo and Sierra Leona that I was lucky to avoid! .

Even one of the best African airlines (ETHIOPIAN AIRLINES) IS HORRIBLE!!!!! I was in a flight between HK – Bangkok . The plane was full of passengers with a lot of HUGE boxes, faiting like crazy with the employees who allow them to board, everybody was an export dealer, the wear several layers of cloths, 5 -10 pants, 7 jackets, 20 clocks, I saw even a guy with 40 bassball caps, one in the top of the other. The plane was one day late, nobody offer an explanation. It was really old and dirty like a public batroom in a train station in a developing country… ( including rest of the foods of the last year, insects etc. The seat and the floor that maybe was a carpet in the past were originally red and now look completely black! Every single piece of the plane seems to be moving independently, maybe somebody still many screws, (yes somebody also still my seat belt, and I should move to another seat.
It was horrible! but the hostess were beautiful!
Other examples:
Vietnam Air, (Vietnam Lazyair) the worst employees they tell that is always full and is not true, no info, no help
Cubana de Aviacion… ( Cubana kill-cion ) many years ago when all airliines give away foods to the passenger for free, Cubana only give one small sugar candy, once, I took 2 and the hostess told me only one please, and ask me to return back the second!
Aeropostal (Aeromortal) is expensive and bad bad bad!
Aero-Peru (aero-pupu) was a peace of sh… thaks good is not longer there!
Air India is like taking a dirty bus in t he countryside.

elisabeth bordin says on September 15th, 2008 at 9:30 pm:

Air Canada is the absolutely worst I have ever flown……not on time, old aircrafts, terrible service…I travel on business within Europe and North America…and have flown rather “adventurous” airlines in Africa and Asia…but nothing beats Air Canada. I should have asked my money back, at least the extra charge for business class. I was an old, rickety pigsty to pit it mildly………..

aussie says on September 16th, 2008 at 12:01 pm:

Air China isn’t bad

Thai Hotel Expert says on September 17th, 2008 at 3:13 pm:

Yes i also saw that happened with ETHIOPIAN AIRLINES when I q up to check in. They came to check in with all big bags, big boxes and I mean really really big! I don’t understand how the staffs allowed them to get all those luggage on board. Someone told me that they bought all the stuffs and resell them in Africa.

bujji says on September 23rd, 2008 at 7:52 pm:

AIR INDIA
WORST AIRLINES IN THE WORLD.BAD FOOD BAD TREAT

Greek says on September 27th, 2008 at 12:09 pm:

makeup won’t make things different.

Lullaby says on October 22nd, 2008 at 5:36 am:

AIR INDIA IS THE WORST BECAUSE THE PEOPLE AROUND YOU STINK WORST THAN YOU COULD IMAGINE.
I TRAVEL A LOT AND I KNOW FOR SURE AIR CANADA, AMERICAN, AIR GULF, ETC… DON’T EVEN STAND CLOSER TO AIR INDIA.
AIR CHINA IS NOT THAT BAD BUT EVERY TIME I USE AIR CHINA, I GET VIRUL FLU AND SO I TRY TO AVOID IT.
THE BEXT PERHPS ARE EMIRATES AND SINGAPORE. EVERY PENNY SPEND FOR THE AIRFARES FOR THESE AIRLINES IS WORTH IT.

Vik says on October 31st, 2008 at 2:41 pm:

I can’t believe Air India is not in the list. They are the pits, don’t fly them ever if you can.
They have the worst service and have no accountability for anything they do. The airlines as a whole is a cesspool and the people that work for them inherit the attitudes and act live divas.
The customer gets screwed in some fashion or the other on every flight they operate.

Josh says on November 3rd, 2008 at 2:12 pm:

I’m going with Ethiopian Airlines…….it’s just simply the worst airline around, with horrible customer service to boot! Rude, uneducated morons that can barely speak a lick of English run the 1-800 lines in ENGLISH speaking countries. They’re terrible to you, unless your some dote with a boat load of goods for the village.

I will NEVER use this airplane again. EVER!

P.S…..those of you who said that “even though everything sucked, the air hostesses are beautiful” are just as stupid as the fools that work for and run that airline…..who cares about how the air hostess look???? You may lose bags, and have terrible delays with no explanations, but “at least the air hostess were pretty!”….you freaking dunderheads!

sl cricket says on December 10th, 2008 at 4:48 am:

air canada is the worst airline, i been on sri lankan airline, emirates, cathay pacific and westjet. still air canada stink

RAED ISMAIL says on December 13th, 2008 at 2:45 pm:

IM surprised that gulf air is here it has really turned around now did you know that gulf is known for spending the most money to keep up its maintenence record infact other airlines in the worl requests gulf air to maintain their planes! they refurbished theyr 330 and 340 and it looks so magnificent and guess what they are changing the interior all over again! and they ordered like 787(pretty luxioures in my opinion) 330-300(wow those are big) and 320 it has really changed and theyr cre is amazing and really helpful!

RAED ISMAIL says on December 13th, 2008 at 2:46 pm:

crew*
dont mind myu spelling please

Fraz says on December 20th, 2008 at 11:16 pm:

Why should united airlines be referred to as united garbage lines? – the worst airlines in the world

One travel for a Student Trying to go Home: 100% people I have talked to agree…keep up the bad work!!!

United Airlines Few Faults:
Arrived on time but car broke down so I could not make it to flight. Then the United Airlines Representative said I’ll make it on a flight that night because there was allot of open seats. Then when I got in I was told to hold on and they never put me on stand by. Then I was put on stand by at 11:30pm My Luggage was sent out so I had no choice but to continue my flight to RDU which was not my final destination. At that time I was planning to arrive at JFK. Then I stood in customer service for 2.5 hrs with only 20 people in line. I understand one customer at a time but something realistic. I had bad knees so I had to crawl on the ground, this was degrading. Then I was put on a 6 am stand by and not even provided any lodging, so I slept on the floor of the airport by myself in the cold weather. I then caught a slight cold because of the cold wind. I then was wait listed as number 6 then pushed to 8 at 6 am. Then the next flight I was pushed again on the wait list to 12.
Then again I was wait listed again at 15 which kept getting worse. Then I stood in line again and every time I talked to someone I was given the same unhelpful response. I was also told that I can get a reservation for 150 plus tax and the difference. In my case I was poor because I’m a student. I told the lady at customer service that I would fly anywhere to the East Coast and drive back home. She said there was nothing was available and I was removed from stand by earlier as well. I was lied to becauase people before and after me got flights. Then I was put in wait list again, with some priority since I was a frequent flyer. Then I collapased into a chair for an hour and then waited to be called again on the wait list. I was actually 2nd this time on the list, so I though I’d get on the flight but nothing happened. I had to cancel my flight with American airlines that I had later today at 4:15pm from RDU to JFK. I then asked for a hotel or a place to rest and I was given a mean look. Nobody was helpful and ignored my questions and showed hostility at many points.
Not only did I cancel my flight, I lost my hotel reservation in RDU and JFK. I also had to leave early to resturn to LAX. If I stay later I will miss classes when I take my return flight. I have wasted nearly 2000.00 dollars, time, energy, and my health
I’ve been training to become a pilot and I think it’s shameful to even be considered an employee. My family flies around the world every few months for business and family vists. I have been flying on numerous airlines and this is by far the worst. The treatement was sickening, as a poor college student I’m suffering, ruined my only holiday I have. It would be emabarsing to work for such a lowly company. I have the intention to report this to the best business burea, any and all newspapers. I’m freezing in the airport and United Airlines is terrible in all ways. I would be sickened by the thought of taking a ticket from you airlines again. I will tell all my friends never to fly united and pay the extra dollar for a real airlines. If I had a choice I’d walk to the east coast. I have been patient, never showed any anger or frustration. I also will not be able to send my friends and family gift or even see them. I have not been home and it is thanks to united airlines. This is a shared belief of many people I have talked to and we have been understanding because of the holidays but this was a waste. My vaction became a nightmare thanks to united airlines. I think your airlines should be referred to as united garabagelines. At this time I will keep waiting till tonight for my flight out to Washington where I hope I’m not stuck again. This would not suprise me if this happened.

Rudy says on December 25th, 2008 at 8:04 pm:

Air Canada the worst in North America

Gaddyboy says on December 28th, 2008 at 10:22 pm:

Air Canada is a disgrace! All those taxpayers’ dollars have been poured into that bureaucratic nightmare–and they have only gotten worse! Their marketing is deceptive, with misleading prices that deceptively omit the ridiculous “fuel surcharge” etc. Their service is NON-EXISTENT. Just ask the hundreds of passengers who were held hostage inside their smelly planes for 10-12 hours, with no food and only one serving of water.

Air Canada is just one more reason that I am embarrassed and ashamed to be carrying a canadian passport.

cdn girl says on December 29th, 2008 at 5:42 pm:

While I would agree that Air Canada is not stellar, I have to say that Westjet, once an airline that I actually enjoyed flying with, has really tanked in their performance. I have experienced consistent delays, and now, on a short flight, you get coffee or water, that’s it. Call me demanding, but I figure if I’m paying $400 – $500 for an hour and a half commuter flight, I should at least be offered tea or pop. This is not a huge expense for them, and makes a pretty big difference to my enjoyment of the flight, particularly if I have been kept waiting for three hours in the airport due to delays.

Tex says on December 29th, 2008 at 11:46 pm:

Many years ago I flew Air India from JFK to LHR on a brand new 747 (the fare was much less than BA). About two hours into the flight black beetles began to creep up from under the floor. There were hundreds, and passengers were seriously disturbed by the occurance. Air India never gave any explanation. Wierd.

Ed says on December 30th, 2008 at 4:50 pm:

I find it amusing that Air Canada is the first on the list…how appropriate. I totally agree with the comments by the author. Air Canada is the worse airline in the world.

jhoe says on January 27th, 2009 at 5:39 am:

the worst airline is SAUDI AIRLINES. they have worst service ever!

David Avalis says on January 31st, 2009 at 9:39 pm:

Im from Argentina but Aerolineas Argentinas and Air Canada are the worst airline ever.service bad food agly …

boss says on February 10th, 2009 at 9:32 am:

I AM SURE THAT AIR INDIA IS NOT SO BAD AS MANAY PEOPLE HAD DESCRIBED HERE. MAY BE THE FLIGHT ATTENDENTS ARE OLD BUT IT DOES’NT MATTER. IN MY MANY EXPERIENCES, AIR INDIA IS OK COMPARED TO MANY OTHER GULF SECTOR AIRLINES.

cyril says on February 16th, 2009 at 4:22 am:

air china is the worst flight ever seen.bad planes,no meals,pilots also dont know how to fly land and take off.if te employes seen an english speaking man they ran away from you,we cant assure that we will reach the destination on chines airlines

Ernesto L. Mabunga says on February 19th, 2009 at 3:51 am:

Branding Pahilippine Airlines as one of the worst airlines is totally baseless and smacks of bias. PAL has one of the youngest fleets in Asia and their OTP is way above the industry average.

Edison Chang says on February 23rd, 2009 at 1:46 pm:

Philippines is not that bad. It has a great share of brand new planes on its fleet. But larger aircraft are the oldest ones with fleet age of 10 to 12 years old.

American Airlines is not bad either, It has good american network but not my first choice.

I would suggest add airlines like Koryo of North Korea, Olympic Airlines of Greece and Biman Bangladesh as the worst airlines and make this one more interesting and factual.

Edison Chang says on February 23rd, 2009 at 1:51 pm:

to add, its funny to say Philippines got a old fleet, where I dont see aircraft like DC3s, DC-10s or L1011s in the picture. What I see are sparkling Airbus planes.

Aboard Air China and China Eastern Air I never fails to see spits on its carpets..

Warren Wang says on March 13th, 2009 at 12:46 pm:

I agree that China Eastern Airline is one of the worst.

bam says on April 19th, 2009 at 3:43 pm:

hey..
it’s PHILIPPINE airlines

not philippines airlines

bam says on April 19th, 2009 at 3:54 pm:

hello
Philippine airlines is not that bad.
people there are hospitable
in fact, they’re one of the safest airlines according to the blog or whatever i searched on.

and one thing

filipinos bring a lot of luggages because they want to give their families some souveneirs or something they bought from wherever.
or because some filipinos bring a lot of luggages because they tend to work somewhere else and live there.

manoj says on April 29th, 2009 at 5:03 am:

i think jet airways india good…………………..its cheap and comfortble……

NJ says on May 4th, 2009 at 12:46 pm:

i have travld in both air india and gulf air but i think gulf air is far better than air india. may be a 100 times better. i recommend u to not fly air india .and undersatnd dat its the WORST!!!!!

d-bag says on May 11th, 2009 at 1:58 am:

Air canada has stepped up a lot.
i don’t know what you’re talking about.
Air canada was bad. but they’ve become a lot better.

Jimbo says on May 13th, 2009 at 6:40 am:

By far American Airlines is the absolutely worst and most dangerous Airlines I have ever seen. I would not get on an American Airline Aircraft for any reason other than to commit Suicide! Especially out of Dallas, or Chicago.
You have been wanted.

FUCK U says on June 2nd, 2009 at 10:07 am:

Ok really, get over it. Air canada, American and the chinese airlines are not that bad. the china eastern planes and air china ones are actually fairly new, china eastern was started like 6 years ago and air china hasn’t had a lot of accidents, don’t confuse the TaiWan china airlines, they are totally different. I know they have some problems and are not the best but really get some of ur info straight first.

salih says on June 3rd, 2009 at 12:46 am:

Lufthansa is the best for me

Rina says on June 3rd, 2009 at 11:28 am:

Why isnt Air Indiaon the list its the queen of bad airlines the worstest of the worstest!

REECE says on June 4th, 2009 at 2:15 am:

Air Canada has the oldest fleet?? Ummm…it’s average age is 8.5 yrs with Mexican at 6.5. Everybody else owns rust buckets in the USA. Have you ever flown Air Canada? I fly all the time – we have flat screens on each head rest and exception food service. Maybe you ought to review the write ups from qualified people. I’ve NEVER been on board any airplane from Air Canada that was older than 5 yrs. You better check your stats and google and find out for yourself. you are all wrong.

31337 says on June 6th, 2009 at 2:52 pm:

Singpare airline is worst airline in the world!

Always on time, fanstatic service, new planes, Always fly singpare if you a want good service and a pleasant flying experience, on-time

Nathanael says on June 7th, 2009 at 1:52 pm:

YAY, SINGAPORE AIRLINES IS STILL THE BEST OF THE BEST!

OH MY GOD, WHY ISN’T CHINA SOUTHERN ON THE LIST!

Wally says on June 17th, 2009 at 5:27 pm:

What is this, an ESL website? Also, you folks should check out the fallacy of vividness. Just because you had a bad experience, or a good one for that matter, doesn’t make the airline bad or good. Generally, articles like the one we are commenting on are based upon statistics of hundreds, if not thousands of passengers, not some single person who had a bad experience one day. I think so many travelers behave like asses anymore that I don’t trust any opinions offered. I’d rather rely on hard evidence.

amir says on June 20th, 2009 at 10:05 pm:

gulf airlines is really good! i went on it.

Muri22 says on June 30th, 2009 at 12:27 pm:

I think that the worst airlines are: #1 is alpieagles, #2 air botswana, #3 biman bangladesh airlines.

Ben Halla says on July 13th, 2009 at 10:20 am:

I got this of a site these are the worst airlines
EVER
CHINA EASTern is AWSOME

Describing the banned aircraft as ‘flying coffins,’ EU Transport Minister Jacques Barrot said the list would “make sure all airlines operating in Europe’s skies meet the highest safety standards.”:

Air Koryo, North Korea

Air Service Comores, Comores

Ariana Afghan Airlines, Afghanistan

BGB Air, Kazakhstan

GST Aero Air Company, Kazakhstan

Phoenix Aviation, Kyrgyzstan

Phuket Airlines, Thailand

Reem Air, Kyrgyzstan

Silverback Cargo Freighters, Rwanda

Africa One, Congo

African Company Airlines, Congo

jhum says on July 14th, 2009 at 4:37 pm:

Philippine Air was real unpleasent. 3+ hour delay leaving BKK to Manila spent on plane at gate no reason given. 2 hour flight turns to 5 hours. At Manila confusion reigns barely get on connecting flight only to wait another hour on plane before take-off. Flight attendant did not sit down on landing, very dangerous. Manila to Sydney served vegetarian dinner with eggs crackers with lard. Would not allow return from Melbourne so I take Qantas to Sydney and see PAL plane at Melbourne being boarded to Sydney. I arrive at Sydney and board that same plane. Land in Manila for 12 hour layover in scary Manila hotel, free breakfast with no vegetarian option. I have to pay departure fee for being in Philippines 12 hours. I have to pay in Philippine money. Bathroom attendants at airport demand money- at the airport? I like the Philippines its nice outside of Manila and the people too but the national airline is a disgrace. Japan Air is nice, Thai Air is nicer, China Air gets you there in clean cabins.

Dave H says on July 15th, 2009 at 3:29 am:

I have flown all over the world with some fairly bad airlines, but nothing takes the biscuit like TAM Brazilian. Loss of luggage TWICE never to be returned and with pathetic compensation nearly a year later!
Needed to change my return ticket and got charged $980 which is the original amount of the ticket (their website says $100 by the way!) and they never even bothered to reply to my letters.
The odds of dying with one of the top 25 airlines is 1 in 13.57 million……. with TAM its 1 in 1.3 million.
TAM suck which is a shame because the food isn’t bad and the FA are nice enough.
AVOID AVOID AVOID

Eliot Hampden-Turner says on July 16th, 2009 at 5:05 pm:

I am amazed that Afghan Ariana Airlines and Air Koryo are not on this list; both of these carriers are banned from operating in the E.U. due to their not meeting the minimum international safety standards. I would describe both these airlines as ‘flying coffins’. What about Yemenia, Lion Air, Mahan Air and Phuket Air?

Air Canada, American Airlines and U.S. Airways may be very poor in terms of service and value for money but at least they will get you to your destination in one piece, I cannot say the same for the ‘flying coffins’.

Anonymous says on July 17th, 2009 at 10:43 am:

I am from the airline industry myself, and let me tell you. The author of the article is right. Gulf air is indeed one of the worst airlines. They lust my luggage once and I have not been compensated, and still busy after 2 years to get my money back. I believe Japan Airlines is the best. Japanese find service utmost important and do not accept anything else than that!!!

hublah says on July 19th, 2009 at 9:38 am:

None of these airlines are half as bad as Air India.

mouli says on July 23rd, 2009 at 8:01 am:

How come Air India and Indian Airlines dont figure on the list of the worlds worst airlines. With pathetic safety record and horrible service plus crew arrogance they should be awarded the worst air line in history medals.

Yannick says on July 27th, 2009 at 2:54 am:

This list is frankly, pretty arbitrary. First, China Eastern and Air China’s recent track records are pretty good, and average fleet age is younger than ANY US-based carrier right now (market is booming, so they’re getting a lot of new planes). Ok sure, maintenance (cleanliness) is not that great, but there weren’t any major problems in a while. And all these airlines that have been banned from flying in the EU are not even there… this blog’s pretty random.

ric says on July 29th, 2009 at 1:08 pm:

garuda indonesia is the worst ive been on the operate a boing 737-800 which looks like its a boing 737-200 due to there lack of cae, they can fly the thing but when your coming into land god forbid you forget to pray

tim says on August 13th, 2009 at 12:12 pm:

those of you who say “air canada is not the worst…I had a good experience with them”, ETC., just remember, that just because you had one or two good experiences with an airline, does NOT mean they are good. These evaluations are based on hard data, many thousands of customer evaluations, etc. So they are right on the money!

sandy says on August 15th, 2009 at 4:56 pm:

EMIRATES – ARE CRAP!!! No drink refreshments offered (i.e. water or orange at the beginning of a flight)Food was left around for 1hr after everyone had finished eating! Rtn flight I remembered to bring a big flask so I wouldn’t die of dehydration – even brought my own tea bag … they pointed me in the direction of the hot water station!! (Hello – numbnuts!!! Health & Safety obviously does not exist here!!) Yes, you have good looking people – but go back to the desert because that is not what is called ‘SERVICE!!’ :(

Phil says on August 20th, 2009 at 4:44 am:

How is Aeroflot not on this list?

John Malko says on August 20th, 2009 at 11:06 pm:

This article is simply not true.

“Old planes with one big movie screen still dominate their fleet”

Air Canada has an average fleet age of 9.2 years, as of August 2009.

Air France is 9.5 years, Delta’s average fleet age is 14.0 years…

Plus there is no airplane at AC equiped with a single big sreen, there are screens at every single seat with free movies on demand…

You guys need to do some search before posting!! lol

bruno toré says on August 25th, 2009 at 7:18 pm:

I have traveled with pretty much every airline company mentioned here and even tough I traveled extensively in africa with some pretty awful airlines, SATA AIRLINES is hands down THE WORST AIRLINE EVER. average 4 hour delays for every flight, AVERAGE. Worst grumpiest stewards, awful call service that never knows what happens, hold fleet that constantly malfunctions, crappy website that is offline half the time and now add the fact that its not cheap. If they didnt have exclusive right to flight to the paradise that is the azores I would never set foot there. I understand that not every airline can be like Emirates or Singapure but at least be closer to Jetblue who even tough gets annoying with the extra charges still provides awesome service for the price they charge

Sharon says on August 26th, 2009 at 5:28 am:

Are you all kidding me? Ethiopian airlines is one of the best airlines I have ever used. Whoever said that the hostesses don’t know English you must be lying. Every single hostess on the plane is required and knows english. And far as the customer service, baggage, and cleaniless go it’s they rank high. Ethiopian airlines is well known all around the world as one of the best airlines in Africa.

popol says on August 27th, 2009 at 1:43 pm:

AIR CANADA definitely sucks….
they lost my luggages and customer service ended up telling me after i sent a complaint letter: you should be happy at least the plane crashed!!!!

D man says on August 28th, 2009 at 1:39 pm:

I rather go on a fishing boat then ride philippines airlines! the person who sat next to me vomited on my food and i didn’t get another tray. to make matters worse, i had to wait for 6 hours to reclaim my baggage. it was put on a latter flight!!!!

calvin says on September 1st, 2009 at 8:33 pm:

air Canada is a good airline new seats new tv new planes
new flight attendant a very thing is tuneing around for good
Of the passage I konw westjet beats aircanada but hay aircanada is wroking hard to be come a better air line

Paul says on November 23rd, 2009 at 11:10 pm:

I care more about saftey then the movie screen. Air Canada also has some very rude employees but it is consistintaly one of the safest airlines in the world.

Alasdair says on November 26th, 2009 at 11:29 pm:

I’m sorry guys, but THE WORST AIRLINE IN THE WORLD IS NAS AIR!!!!
Its a small airline based in Saudi Arabia, and it is AWFUL!!!!

giles says on December 6th, 2009 at 11:33 pm:

ok i went on srilanka airlines
omg dont fly them the food was raw they could not be bothered to help you or do the inflight saftey video in te proppr way
i went london to sydney with them
anoter is virgin RUBBIH
BY FAR THE BEST IS BRITISH AIRWAYS I AINT SAYING THAT CUZ I AM A BRIT
SAYING IT CUZ IT TRUE

XNGHGX says on December 7th, 2009 at 8:20 am:

C.A.T.H.A.Y P.A.C.I.F.I.C is the best airline i the world =)

Yousuf says on December 13th, 2009 at 3:17 pm:

BIMAN BANGLADESH AIRLINES ARE THE WORST – REALLY EXPENSIVE AND A TOTAL SHAMBLES.

edward says on December 15th, 2009 at 3:44 am:

I WILL NEVER FLY UNITED AIRLINES AGAIN NEVER EVER EVER.

edward says on December 15th, 2009 at 3:46 am:

I WILL NEVER FLY UNITED AIRLINES AGAIN.

Rich says on December 17th, 2009 at 4:38 pm:

alitalia has to be in the top 5. They are always on strike, always delayed, planes are old, connections are missed and on and on and on. Airport staff is rude, they just ignore you if they cannot give you an answer. Bad attitudes abound on this clunker of an airline……

TOny says on December 19th, 2009 at 10:42 pm:

I would have to agree with American Airlines being near the top of the list. If you are in coach, they don’t care about you. If you have An AAdvantage account, you can’t upgrade unless you either pay for a “Full Fare” (which you wouldn’t do, when you can get the same seat for less than half of the full fare price) or you are a gold or elite member.
At least on United you can upgrade ANY FARE. You may not get it, if you are not high milage, but at least you can still put in for it on United, with any fare.

jose43 says on December 20th, 2009 at 6:15 am:

Philippine Airlines is not that bad…they serve food FOR FREE, the planes are quite new, they maintain their planes to ensure the safety of the passengers, and the flight attendants are so hospitable and the cabin smells good, like perfume! but what i dont like about PAL is that their fares are quite expensive and flights are delayed sometimes…

a Canadian says on December 22nd, 2009 at 1:58 am:

Ok, air canada, they ae decent, i prefer them over american or any of those, i fly Alaskan and westjet, theyve got good service

flight attendants on west jet and horizon (alaskas sister) are always cracking jokes and fun things,very nice ride

Also aircanada No more bad planes

ALl aircraft have been upgraded with PTV’s comfy seats old planes retired

rvcuesta98 says on December 22nd, 2009 at 11:00 am:

Philippine Airlines is not bad at all… They have cheap flights…

Mark says on December 25th, 2009 at 3:23 am:

Putting North american airlines in this list is ridiculous. If americans ever got round to leaving there own country they would get introduced to a new level of bad airlines.
AeroSur (bolivia) and Air India have been the worst I have come across regarding service.

Melvyn Goh says on December 27th, 2009 at 10:27 pm:

Singapore Airlines is one of the best.

james g says on December 30th, 2009 at 12:38 am:

air canada was just voted best in north america! http://ca.news.yahoo.com/s/capress/091228/utravel/travel_global_traveler_1

Dave Gregory says on January 6th, 2010 at 2:23 am:

What about Lion Air (Indonesia)?

Derek says on January 7th, 2010 at 9:16 am:

The term worst is relative. Worst in the world would have to be all of the airlines in Asia and Africa that are not allowed to fly into more developed regions like Europe and North America. Worst in terms of service and cleanliness is another matter compared to worst in terms of plane crashes and maintenance. For service and cleanliness, it is rather subjective but the stats do not lie for crashes and maintenance.

My own personal worst airline: United Airlines (tried to close the window blind and half the panel came down and no bother to come to help; the massive tube tv’s that would kill someone if they dropped from their holders, and the general racket and creakiness of the plane as it took off and departed. Add to that rude rude rude flight attendants and nothing to eat or drink on a 3 hour flight because they “ran out”.)

samiya says on January 7th, 2010 at 12:20 pm:

I think air india is the worst airline . They treat the passengers and also the food yakk..we cannot imagine also i hate it….

samaha says on January 8th, 2010 at 10:55 am:

I hate the airline air india becuz the food iz tasteless and horrible & even its not comfortable flight

rekursa says on January 13th, 2010 at 7:06 pm:

ITS 2010 AND TIME FOR NA NEW LIST. I Disgree with the author’s view.. I suggest try to ride at my TOP 10 WORST Airlline and We’ll see you totally revising your lists.

1. AIR KORYO (Tupolevs)
2. IRAN AIR
3. El AL Israel
4.(Agree with) GULF AIR
5. Air Zimbabwe
6. Myanmar Airlines
7. Kartika Airlines of Indonesia (B732)
8. Kuwait Airways (A340/B772)
9. Biman bangladesh (DC10)
10. Orient Thai

Ashley says on January 15th, 2010 at 4:24 am:

The worst: Delta Airlines. They lose luggage and have the worst customer service. The best planes smokin’ are SOUTHWEST AIRLINES! I never have problems with them! And their commercials aren’t bad neither!

Kalyan says on January 18th, 2010 at 9:54 am:

British airways is terrible, poor customer service, requiring transit Visa and poor treatment within the plane. They arbitrarily cancel reservations too and they do not help the passengers in any way. Air tran is another bad one. Lufthansa can be rude and expensive too. Air France also makes goof ups, but I have found them to be best of the worst.

Bobbsy says on January 21st, 2010 at 2:49 am:

I recently did a “round the world” trip via the Star Alliance and the contrast in airline quality between the good and the bad is astounding. Most of the carriers were actually pretty good–but the two North American airlines we were forced to use were not just bad but appalling. Both–Air Canada and US Airways–are already on your front page list but all I can do is say “don’t fly with either of these if you have ANY other option–even a geriatric donkey would be better.

My objection to both is the level and quality of service. Despite being “full fare” carriers, Air Canada and US Airways are attempting to charge for every little thing, even to the point of ignoring the terms and conditions printed on my ticket. Check in and cabin crew are rude and surly and, even if you break down and pay for something, your $10. sandwich is so bad you’d send it back if it was free.

Avoid at all costs.

Lee says on January 22nd, 2010 at 11:23 am:

Air Canada has improved alot lately, they replaced most of the old airplanes and received brand new Triple 7s B777-200LR and B777-300ER.
With PTV in every seat offers you AVOD. Seats are very comfortable and gives more leg room. Even PTVs on regional jets CRJ705, EMB175 and EMB190. I don’t know why ppl think their airplanes are very old and outdated.

SuiteSuite! says on January 30th, 2010 at 1:06 pm:

Philippine Airlines is the best choice if you are travelling domestic flights in the Philippines.. but if you are travelling international routes, well other airlines can give better service. FYI Philippine Airlines is a member of IATA. I bet you never really travelled that often to consider this the worst.

frank says on February 12th, 2010 at 11:43 pm:

I agree with fraz and edward. United is the worst.

leo says on February 17th, 2010 at 7:27 am:

This report is outdated on the china airlines. The china airlines all use new aeroplaces. Their services are not top-rated but good, especially compared to say Qantas, US airlines, and many other European airlines. In fact in the last few years Air France has more accidents then any china airlines (there are none).

mihreteab says on February 17th, 2010 at 7:33 am:

As I know ETHIOPIAN AIRLINES IS THE BEST AND COMFORTABLE AND ALSO, I AGREE ABOUT THE BEAUTY OF WOMEN BUT NOT ONLY ON THE HOSTS BUT ALSO IN THE COUNTRY.

stephanie says on February 18th, 2010 at 11:44 pm:

hi my family is chinese and we live in australia.but most of our family is in shang hai china.the only airway to there without changing airlines is air china/eastern china.Whitch i absaloutly hate! no personal tvs,horrible food,one time this english guy sat next to me and poor guy couldnt understand the english they were saying!and guess what one time i sat in a window seat without a window! worst plane ever and once it was lunch time and shes like would u like rice or noodles and im like rice please then shes like sorry no rice.worst airline ever!(much rather prefer qantas or cathay pasific.

vanhasen says on February 20th, 2010 at 4:32 pm:

spirit airlines is the worst. i went to florida this week flying spirit and to and from fl i got delayed 2 hours. ther gave me $100 off card because they Knew i’d never fly spirit again and they wouldn’t waste anr money. that was my first time flying spirit and i will never fly it again.

vanhasen says on February 20th, 2010 at 4:35 pm:

spirit airlines is the worst. i went to florida this week flying spirit and to and from fl i got delayed 2 hours. ther gave me $100 off card because they Knew i’d never fly spirit again and they wouldn’t waste anr money. that was my first time flying spirit and i will never fly it again. if you want an enjoyble flight dint fly spirit!!!

Dave says on February 22nd, 2010 at 11:02 pm:

British Airways is the most horrid airline ever!!!!!
Thai Airways and Singapore Airlines are the BESTEST!!!!
Well to be honest with you, most of the airlines in South East Asia and Far East are the best.

Jorge says on February 27th, 2010 at 10:16 pm:

I just try US Airways out of MEX several times and I could say that the ground staff were awesome and friendly and the puntuality were great and crews were nice and very profesional with security, they charge for anything extra you consume and I could say that it makes sense (my fly fare is always very afordable and fair) they dont have entreteintment sistems but for me is great to have time to read and relax, planes new!

Jorge says on February 27th, 2010 at 10:19 pm:

I would recomend you try again US Aiways they migth not be the best on freebees but the quality, security, cleannees and friendlinees is great, they realy clean their act since they were bougth by America West.!

Graham Forbes says on March 3rd, 2010 at 5:12 pm:

Sorry all, Air China (CA) is really the worst airline in the world, it has no-one to rival it’s inefficiency, lack of customer care, old beat up aircraft, awful entertainment (except watching the incompetent staff can be quite amusing), uncouth passengers (they must seek them out, there can not be so many pigs on a plane by coincidence) and uglyair hostesses (some American airlines come close on that one point). Avoid this airline at all cost, if the alternative is three times the price take it, if the airline is called Kamakazi take it, take anything OTHER than Air China. The mission statement should be ‘An African airline pretending to be a major airline, but acting like a budget airline’.

yann says on March 6th, 2010 at 11:16 am:

WORST AIRLINES. ( AND I KNOW WHAT AM TALKING ABOUT)

EUROPE: alitalia, iberia,

AMERICA: us airways, air canada ( lol) , varig

ASIA: adam air, air koryo

AFRICA: hewa bora airways( congo) , TAAG (angola),

willbeast says on March 7th, 2010 at 11:07 pm:

fly QANTAS

bali camisole says on March 8th, 2010 at 8:33 pm:

Bali lies between 8 and 9 degrees south of the equator.

bali gold says on March 8th, 2010 at 8:33 pm:

The cheapest and most efficient forms of transport on Bali are the ubiquitous bemo and inter-island buses (usually taking you to the other islands in Indonesia). Bemo are available anywhere on the island and can be chartered for a couple of hours or a entire day.

Andy says on March 11th, 2010 at 12:33 pm:

British Airways is the worst, racist air stewardesses who refused to serve me even I’m in business class!

Nick says on March 15th, 2010 at 12:13 pm:

British Airways is bad. Staff not friendly at all. Every time I fly with BA I feel that I am going to a military trip to Iraq…

Nick says on March 15th, 2010 at 12:15 pm:

Turkish airline is a disaster. I highly recommend a life insurance before you purchase the ticket with them..

Nick says on March 15th, 2010 at 12:16 pm:

Thai airways is an airline I recommend to passengers they are looking for a comfortable flight.

Nick says on March 15th, 2010 at 12:18 pm:

Royal Jordanian are great when they land. Very smooth touch down. Magic. Well done.

Nick says on March 15th, 2010 at 12:21 pm:

Qantas. They need to learn what a good hospitality is.. I prefer to fly with an Australian airline in order to boost my country’s economy:) :)

Nick says on March 15th, 2010 at 12:22 pm:

Russian Airline CCCP. Where do you like me to start from :( :( very bad. Do not fly with them.

Nick says on March 15th, 2010 at 12:38 pm:

On my way to LA on United. Fortunately during the flight I wanted to go to the toilet and two of their flight attendants they were having a special time together. Well done united for providing a live show for their passengers. Love it.. :)

Nick says on March 15th, 2010 at 12:42 pm:

To be continued when I get my next annual leave.. Bye ;)

FUCK THE AUTHOR says on March 15th, 2010 at 9:13 pm:

Air Canada, Air China/ China Eastern aren’t bad at all. Don’t confuse Air China and China Airlines , which is based Taiwan. Taking China Airlines to China then making a transfer is way cheaper than flying non-stop on Air China. Food on Air China …or other customer service are not as good as China Airlines, but I would rather horrible food than plane crashing.

Dave says on March 15th, 2010 at 11:41 pm:

BA is the WORSE airline in the world!!!!!!!!!!!!!!!!!!!!!
Try no to use them!

Big Weiner says on March 19th, 2010 at 1:47 am:

Air India is shit. No service and bad smell. Passengers are cheap, loud, and rude!

China Southern is AWFUL. I just took it small cramped seats. It had almost no video service.
Also Gungzhou Baiyun airport sucks! Chinese government is like Nazi Germany. If you are a foreigner don’t ever transit in China.

The African nigger airlines are dirty and DANGEROUS. If you fly with one of their retarded pilots it is same as suicide.

jose says on March 19th, 2010 at 6:09 pm:

I think Cebu Pacific should be included in the worst airlines list. Almost all their flights have delays (My worst was a 9:00pm flight which took off at 1:00am). Seats and seat cushions are badly worn. And although they operate at the “brand-new” NAIA-3 terminal, sometimes they tend to park the domestic plane on an international gate for the next flight, and make the domestic passengers disembark outside the jetway and either walk or take an old bus to the entrance on the domestic side.

Pete Cham says on March 21st, 2010 at 8:35 am:

I never wanted to take Air China, because my dad said there is no entertainment!

Skippy says on March 24th, 2010 at 3:52 am:

I generally fly quite frequently to various places on this orb, and I have had my share of good flights and bad flights. My worst experiences for US airlines have been with United, American and America West (although in the case of AW is was deterioration over time). United delays or cancels so many flights it is tiring. American has surly people on the ground and in the air, and AW has surly flight attendants.

The worst international flight I had was on Philippine Air a few years ago. When I got on the plane going to Cebu, I thought I smelled cigarette smoke. I was right; the section behind my seat was all smoking! I thought I was in a time machine instead of an airplane. Needless to say, we demanded that our seats be moved to the front of the plane on the return flight, but of course, you couldn’t get away from the smell, which permeated the plane. I also wasn’t thrilled with Viet Nam Air despite the fact that I was in business class. They obviously need to learn a little about customer service.

rohan says on March 24th, 2010 at 11:17 am:

Gulf Air is far beter than Air India and Air China…….it’s not bad as you mentioned……………….but don’t ever try Air India and Air China…worst ever.

Zackary Crisci says on March 25th, 2010 at 9:37 am:

Nice website. rss feed added

deeks says on March 27th, 2010 at 5:45 am:

Ethiopian Airlines is the most ass-backwards moronic airline on the entire planet. Within the country they have a strict 1 hour before departure rule. I came 20 mins. after the rule (with 40 mins remaining before the plane left), and I had to get permission from the manager to fly. He told me my excuse wasn’t good enough and I needed to apologize to HIM that I was late. When I handed my hostess my ticket I thought she would hand back the detached portion from the stub but instead she yelled at me saying ‘DO YOU WANT SOMETHING? PROBLEM? GO SIT!?”

and no, this situation was not lost in translation.

Ryan says on March 27th, 2010 at 10:41 am:

why is that Philippines Airlines is here? dont you know that the PAL is a member of IATA? i bet you have not tried PAL yet? they have friendly crew at the same time good foods are served..

jacques swan says on April 3rd, 2010 at 3:59 pm:

all you guys forgot rynair and air france

CELEBRATE says on April 13th, 2010 at 1:37 am:

Being IATA does not mean your airline doesnt shit. PAL has had a bad reputation for a long time but recently, they have been effecting a lot of changes which will give it a better image in the future. In the meantime, Ryan and Suitesuite, lets call a spade and spade and admit that PAL had worst days- bad food, bad seats, bad services, old crew and of course PAL-Pal Always Late problem. On a positive note PAL is aware and improving and hopefully in time will be good enough to resume their europe routes. Oh by the way, I am Filipino and lived in the Philippines.

sdz says on April 16th, 2010 at 3:09 am:

I agree air canada sucks. we were going to my family for christmas and the flight was deleyed and we missed the next flight and so we needed to wait for another air canada flight and it was late (NONE OF THESE FLIGHTS WERE DUE TO WETHER CONDITIONS CAUSE THE WEATHER WAS FLYABLE IN SEATTLE VANCOVER AND IN OTTAWA.) so we missed christmas and the crew was not to nice and the planes were old and it was a horrible flight i perfer Westjet Imean they even have tv’s in the seats so i can watch a show if i want to and i know that air canada can be cheeper sometimes (not all the time though) i would rather pay a bit more and have a more enjoyable flight the have a horrible one

robert says on April 16th, 2010 at 9:57 am:

On my way to CA on United. Fortunately during the flight I also wanted to go to the toilet and two of their flight attendants were having a special time together. :)

Helene says on April 18th, 2010 at 3:24 am:

I’ve travelled with SAS, United, Delta, Cathay, KLM, Lufthansa, Air India, Thai, Singapore Airlines, Royal Nepal, Westjet, Pacific Coastal, First Air (in the Yukon), Bradley Air (Canada’s arctic), Alitalia, Air France, Air NZ, Quantas, Japan Airlines, Golden West, Aeroflot, UEA and Air Canada.
When phoning Royal Nepal to confirm flights, no one answered the phone and when we arrived at the airport, we were told we hadn’t confirmed, so we would be put on standby. However, in the end we did get on and had a great flight from HK to Kathmandu with excellent service.
The worst airline was Air Canada Jazz. There had been a death in the family and I was flying from Vancouver via San Francisco to Castlegar. I was sitting next to the exit door near the wing, and when I didn’t hear the male flight attendant speak to me (I was thinking about all the funeral arrangements I was going to have to make) – he bent down to my level, stuck his face in my face and said in a sarcastic loud tone – “excuse me, but do you speak English” – when I stated yes, he then chastised me for not paying attention to him. When I tried to explain what was going on, he yelled at me again, then told me he was very good at his job and he’s only doing what he’s supposed to do. I have never been very impressed with Air Canada, but this one was one class act! He could have just bent over and stated “I’m sorry, I don’t think you heard me” and spoken again – but then perhaps he wasn’t worldly enough to do this.
Given all the flying I’ve done and places I’ve travelled to on numerous airlines, I feel I am experienced enough to know when I’ve received bad treatment with an airline. Although I’ve flown with Air Canada since, it’s been out of necessity, never out of choice.

Wifi69 says on April 19th, 2010 at 3:07 am:

Go build your own Airplane of your choice and fly high!

Saul Carpenter says on April 19th, 2010 at 9:54 am:

“Being Curry Bombed in PAK Airlines”
That was 1 occasion when I flew them and this is really where the barrel ends :
– Air-Hostesses cannot follow a morsel of English
– Food is overtly spicy and not consumable for the average Westerner.
– Aircraft whatever it was, was ( I think that was an Airbus , not sure ) antiquated. Blowers blow out cold air.
– The most pathetic part is the toilet. A yellow pungent , watery substance that you really would not disagree to be piss , ( but the air-hostess would defiantly disagree and promptly refuse to clean ) wet the carpet as far as the last 4-5 rows of the aircraft.
–I wish they had notified non Pakistani’s of their favorite past time after lunch , the ubiquitous farting competition. Being an islamic airline, I though their passengers could carry some hammers and sledges so I could break off the window and jump down. I have never ever seen so much of a communal fart festival , ever anyplace and it all had the after taste of the ‘beer-yanni’ they had. If ever you really want to get back at your mother in law , try befriending one of their masked women for the recepie of their super – smelling curry and “beer-yanni”.

—Add insult to injury . They proudly claim responsibility for 911 and while some Arabic Movie praises Allah and Akbar and guarantees them the permanent pass to the land of virgins….. Hands raise up with full smothering passion “Death to the Jews , Death to America , Death to Israel ……..” . Their air-hostesses add on to the ‘anti’ fire.They all look at me ,as if I could be the cute goat , next in to be slaughtered for Allah and Akbar and they will do me 1 favor and let me leave the aircraft when it lands.

Jasmine says on April 21st, 2010 at 2:48 pm:

I will never fly British Airways again – I have flown with them on three separate occasions, and have to say that the consistently poor service, in-your-face rudeness and apalling attitudes of their stewards/hostesses have left me disgusted. Sadly, I have witnessed racist behaviour toward my fellow travellers. I will not put myself through it again.

Jasmine says on April 21st, 2010 at 2:50 pm:

That last comment should have read “sadly I have ALSO witnessed racist behaviour” and I have personally had my fill of attidude and rudeness directed towards me, however have not personally experienced racism – no doubt because I am white.

Jamie says on April 22nd, 2010 at 6:28 am:

It looks like the person who wrote this article was an idiot himself.

Jeff says on April 22nd, 2010 at 8:33 am:

I do not know where you pulled El Al from. It is perhaps the best airline I have flown. Maybe you don’t like it because of the security checks? El Al is the best airline I have flown. then American Airlines, Southwest, Frontier, Delta United, British Airways.

George Steen says on April 22nd, 2010 at 6:26 pm:

I totally disagree with the remarks made about Philippine Airlines. I would rather fly with PAL any day than that qatar or BA. Philippine Airlines are great!

AAHATER says on April 24th, 2010 at 6:11 am:

American Airlines is BY FAR the worst airline I have EVEr flown with! They are always late or cancelling flights, they charge more than any other airline for their flights yet you don’t even get so much as a snack or a pair of headphones on the plane! They want to even charge you for that! I think you are right on by listing american as one of the worst!

Kiwigirl says on April 25th, 2010 at 4:59 am:

Gulf Air was so bad. My son and I flew to North Africa on them – with a 12 hr delay at bahrain airport. The seat headrests were broken and the entertainment units never worked. Sat next to stinky passengers – stinky toilets which were filfthyyyy! Crap food – I’d rather have eaten grass than that! Flight Attendants were so surly at me when I requested a cup of water and a headache tablet for my son. Plus when we got our suitcases the handles were damaged and filfthy mess all over sides of them. Best airlines were Emirates, Air New Zealand, Virgin Atlantic I’ve flown in so far.

flobay says on April 26th, 2010 at 4:46 pm:

How could you guys miss on the number one: turkish airlines? The last time I’ve experienced anything like this was in the 80s with soviet-style airlines like INTERFLUG or BALKAN. My flight with Turkish, just 2 days ago, would have been a Monty Python like sketch hadn’t it been 10 hours long. Boot camp can’t be any worse.
I’ve flown Air Canada and Philippine Airlines, as disturbing as they may be, they are five star compared to TURKISH. How could this torture airline ever become a member of star alliance?
The worst, trust me.

Meeeeee:) says on April 27th, 2010 at 2:39 pm:

AIR INDIA…. lemme tell u about this crap u ppl call an airline when it should be a toxic waste disposal…. the most crappiest and stupidest airline ever… damn ugly air hostesses dat talk and talk and talk like theyve never talked b4… stupid ppl dat bring crappy food dat smells like a dead body with guacmole on it from a hobo’s butt … NEVER… i repeat NEVER go on the this damn ugly stupid annoying weird stupid stupid stupid airline dat smells like crapppp….. 1 time,, my aunt and uncle went on air india and as they went up, the poopoo and peepee from the toilet spilled all over the floor and the damn pilots didnt even stop the plan 2 clean up the toxic waste disposal… air india is the worst airline..correction… the worst toxic waste disposal know 2 mankind…. im done here

Lettel says on April 28th, 2010 at 11:00 am:

I am surprised people judge an airline on the food they give or the nice the stewards are. Do you check how old their planes are? Do you know how experienced their pilots are? By the food Iberia´s Europe´s worse. By their planes, maintenance and pilots, it is one of the absolute best.

Darren S. says on April 29th, 2010 at 12:38 pm:

I don’t understand why Air Canada is on top of the list. I have flown every major North American Airline and I find Air Canada to be the best of the bunch. Flew UA from yeg to hnl via United and payed huge fees for checked luggage, and experienced unfriendly service. We returned via Air Canada – no fees for luggage, great staff, new aircraft and IFE!!

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Tim Donald says on May 5th, 2010 at 10:50 pm:

Air Canada one of the worst ?!? Not even CLOSE ! I will fly with Air Canada whenever possible over ANY of the airlines in the United States (United, American, Delta, Continental, US Airways) and most European air carriers. Air Canada has a great safety record, new interiors with PTV at every seat, a very young fleet, and excellent route network. Also – 2 free bags on most routes (1 free bag to/from the USA and Europe). Canadians love to complain about Air Canada as it’s usually our only option when flying. Most Canadians don’t get the chance to experience the terrible service on other airlines to know how good they’ve really got it, leading to constant complaining.

Nithi K. says on May 9th, 2010 at 11:40 am:

**AIR INDIA** IS BY FAR THE WORST AIRLINE IN THE ENTIRE UNIVERSE!!!!!!! MY GOD, THE TWO MEN EITHER SIDE OF ME HAD THEIR SHOES OFF AND IT WAS LIKE SITTING IN A TOILET AFTER SOMEONE HAD DIARRHEA. IT STANK LIKE HELL!!!!! AND THE TOILETS STILL HAD CRAP IN THEM… AND DONT GET ME STARTED ON THE CRAPPY FOOD… I LITERALLY NEARLY THREW UP WHEN I TOOK THE FIRST BITE. IT TASTED LIKE URINE AND HAD SOMEONES’ HAIR IN IT. I WANT TO THROW UP JUST THINKING ABOUT IT. *NEVER* EVER AGAIN I SAY!!

G Gondal says on May 13th, 2010 at 1:09 pm:

Yes Saudia Arabia airlines are the worst I have ever been on. The planes are dirty and the staff are so rude to customers that I was shocked. An elderly man who was wheelchair bound was told by the airport staff he would be taken onboard the plane using a different exit by them. When his daughter on the plane enquired about him, one of the plane staff started shouting at her, “How am I supposed to know!” and walked off, the other staff on the plane ignored her and laughed amongst themselves. I was very shocked at their behaviour. I will avoid this airline like the plague!

Yang says on May 14th, 2010 at 4:57 pm:

KLM/Air France service is cr*p.

Flying out of London Heathrow, I queued for 2 hours to do the baggage drop, until they told me I had to pay 80 pounds for being 2 kg over limit (20kg).

Coming back to London, my baggage didn’t even get put on the plane. It arrived 3 days later, during which time I called their premium call service line many times.

They told me that I could claim a shopping allowance, but that’s all bull… if you reside in the UK, you get nothing!

I had all my clean clothing in the case… I spent the money and sent the receipts back to them.

They told me that I couldn’t claim anything and were adamant about it.

I don’t think I’ll fly them again, 4 of my friends have had problems with Amsterdam airport as well.

luggage lost, luggage battered.

Paul Pazzini says on May 16th, 2010 at 3:14 pm:

this list is not very credible. saying an airline is the worst due to a lack of personal TV screens is ridiculous. i flew with Thai airways which is considered by experts to be one of the top few airlines in the world, most of their planes don’t have ptvs. Air China actually has a very good safety record. 22 years flying around the world with 1 fatal accident. i hardly call that risky.
the worst airline i have flown with is Alitalia(but hardly the worst in the world). their fares are expensive, their planes are old and dirty and their are often delays with my luggage. honorable mentions also got to KLM.
Thai airways followed closely by JAL and QANTAS are the best Ive flown

Deborah :D says on May 17th, 2010 at 12:02 pm:

Singapore Airlines is the best airline ever!!! The service there is just remarkable, the food is stunning ( I loved the chicken rice!!) The interiors were fabulous and the thingy in front of the seat, that sort of computer/T.V thig was so good!! So many movies, music and you could even learn a language!! ) I learnt a little bit of French :3) AND it is by far the safest airline!!! Fly Singapore!!

Staci Corweil says on May 18th, 2010 at 10:27 am:

Scary Air India and Indian Airlines.
Starting off with unexplained cancellation of tickets to unaccounted hours of flight delay and you are not compensated or at least even given an apology.The In flight staff make sure to put on their worse grim’s and grunt if you ask for extra ANYTHING.My friend had even seen roaches on the flight and the food tastes like it was made months ago.The on board entertainment is pathetic .Though Indians complain that they are often a target for racism ,I would say that the Indians themselves have a lot of racists among themselves,though there are lot of other broad minded Indians as well.The flight staff treat Indians as if they were freeloaders or something derogatory,while they treat Caucasians as if they stepped right off the clouds or something.Annoying horrible flights.Anyone who likes to travel with a good peace of mind please save yourself from this annoying airlines.Instead try out the many private carriers which are newly emerging ,which offer much much better service.

Salina says on May 21st, 2010 at 1:26 am:

I would have to say, the Somali White Star Service was the best airline ever, just sad the government is screwed. However, Ethiopian airlines are good, flew with them last summer to Djibouti. Excellent service except from the waiting in Italy while they were cleaning the plan. Lufthansa, very good. British Airways are good flew with them to Mexico, but nasty flight attendants, the same with SAS. Air France are also good. Will do more trips to Africa this summer and will let you know whether I survive Afriqiyah to Abidjan or not – pray for me i August.

vicktor says on May 21st, 2010 at 11:00 am:

Hey, you ever fly with Alitalia!! ^%$@#!^&**(()*&^^%%%

Louise Pineda says on May 24th, 2010 at 6:02 am:

For your information, Philippine Airlines has personal screens.. In fact this airline met all the safety measures… It is the first airline in Asia so don’t under estimate it!!!!

Kenny says on May 24th, 2010 at 10:04 am:

Philippine airlines sucks sucks sucks. I have flown them at least a dozen times and not once have they been on time. And get this…. I got kicked out of moving to an exit row because they said the exit rows were reserved as premium seating. roflmao. OK, so if they are premium seating, do I get premium drinks? premium meals? Hell NO……just additional cost for 3 inches of leg room. What a bunch of loser monkeys.

SUE PICKETT says on May 24th, 2010 at 5:07 pm:

ANYONE TRY MALAYSIAN AIRLINES?

Mike Milak says on May 27th, 2010 at 8:08 am:

American and US air are some of the worst airlines I have ever seen, they want to compte with Air India…!

Mike Milak says on May 27th, 2010 at 8:20 am:

Emirates Airlines are the best airlines ever, once you fly with them you wouldn’t want to fly with any other airlines.

travelling Tommy says on May 27th, 2010 at 12:55 pm:

Please, Please, please try Uganda airlines and then re-evaluate your comments above.

I dont know if they have improved at all since the mid 90′s but I suspect not as I heard from a friend still living in East Africa that they have recently upgraded their fleet by buying 3 end of life DC10s from retired KLM stock (these planes were built in the 80′s and were retired from KLMs fleet for safety reasons).

You buy a ticket (for admittedly notalotta cash) but this does not reserve you a seat. Instead when the “gate” opens, all the hopefull passengers run (yes RUN) to the plane and the seating arangement works on a first come first served basis. If you dont manage to bag a seat, dont worry – you can wait till the next flight (which according to the Customer relations agent leaves at somepoint “tomorrow or the day after”) as all tickets are transferable between flights – just must just remember to “run fasta” next time.

The one and only time I flew with them, the younger of the two air stewardesses on the flight WAS the inflight entertainment and spent most of her time being bonked in the Toilets by the Ugandan army guys on the plane (who, by the way came onto the plane carrying sidearms.).

Needless to say that although they do have a large screen up the front for showing movies, the screen doesnt work, which actually isnt a problem as they have lost the headphones.

The only food available on the flight is that which the passengers bring with them. On my flight, one guy brought a goat and two chickens in a wicker cage on board with him… fortunately as it was only a short flight to Kenya he only had the time to eat one of the chickens (I assume the goat and the other chicken were being kept for connecting flights and the inevitable delay at the airport between this flight and the next); still, he had the decency to take the chicken to the unoccupied toilet to kill, pluck and gut his supper before cooking it over a gaz burner in the aisle.

perhaps unsurprisingly, I have viewed every flight I have ever been on since as an absolute delight.

Brandon Panio says on June 4th, 2010 at 2:39 pm:

your forgetting about Ryanair, they charge you to use the freeking lavitories, air stairs everything. They fly a modern fleet wich is the only highlight

eedee says on June 6th, 2010 at 3:33 am:

LUFTHANSA!!! OUU MII GAWDD,, HOW CAN NO-ONE THINK LUFTHANSA SUCKS??!!! IMA SCREAM IT IN YOUR FACES,, BECAUSE IT SUCKS THAT MUCH!!!,, Germany is great and all, but their airline is BUDGET!!!!

soyamilk800 says on June 6th, 2010 at 4:02 am:

for me air Philippines is not bad as you think ……..

LT says on June 7th, 2010 at 7:24 am:

I fly w/in N.America and S.Asia so I can comment on few of the air lines in question.

Air Canada, definitely picked up their pace and relieved their old aircraft and introduced new once into their fleets. All of them are equipped with personal touch screens 10″ LCD w/ 80 hrs of Entrainment on it, Plus a XM satellite radio (I kid you not but watched Avatar on my flight to Winnipeg last month). Good service for N.American Airlines.

American Airline, Still has their old school buses (MD82) in their fleets. No entertainment, just old dropped down CRT monitors, this is if you’re lucky. Flight Cancellations and delayed are seems to be the norm for this company.

United Airline, better service and good fleets than AA but still no entertainment in any of their fleets.

Delta, good service and again no entertainment.

West Jet, excellent fleets, entertainment (Live satellite TVs in front of each Seat), and good customer service.

Air India, I’ll echo others’ comments; ageing aircrafts+poor service. Worst in the industry. The locals need to be addressed on the proper toilet manner (unforgiving picture) before boarding these fling samosas.

Cathay, definitely excellent choice along w/ Singapore Airlines.
These 2 are the top notch in the world. Both nails every category.

Edgar Smith says on June 7th, 2010 at 10:16 am:

Aerolineas Argentinas is the worst I’ve ever flown. Even the process of getting a ticket is impossible. You cannot but one online you can only reserve one. Then you have to find an open travel agent to buy it. Hassle.

Plus when you arrive to get on your flight you have to pay a wedge load of extra tax to get on the flight. Sometimes as much as the ticket.

Edgar Smith says on June 7th, 2010 at 10:19 am:

You cannot complain about Ryanair because its so commercial and makes no apologies for it. Its crazy cheap if you book in advance and if you don’t like the shitty service you should be flying a more expensive airline. I hate it when I’m queuing for a Ryanair flight and people are complaining about the fact that the service is bad when some of them only paid 10 pounds for a flight.

shavydoggy says on June 7th, 2010 at 2:58 pm:

well the PAL (Philippine Airlines) haz new airplanes like boeing its new and stop saying PAL is worst !!!!!!!

Kevin V says on June 11th, 2010 at 8:16 pm:

If you want to fly on a crap airline try LAN hombre.
No service at all you need to fight for a glass of water.
LAN never agian for me I’ll fly Qantas to South America and Qantas has slightly better service at least the cabin crew smile.

URLife says on June 14th, 2010 at 8:57 pm:

Hmm They said Philippine Airlines has a very hospitable crew. Filipino smells so good, but listen, PAL is a MEMBER of International Air Craft organization. I dont think they are worst..so if i were u try it..

Kevin says on June 15th, 2010 at 2:33 am:

Air Canada isn’t that bad!!!! The bad one is WestJet! Really BAD!

Alan C says on June 17th, 2010 at 11:51 am:

Ryanair will soon be charging for farting . . . http://listentothepeople.co.uk/soapbox/560-ryanair-to-charge-for-farting.html

KukulkanAlQuds says on June 19th, 2010 at 9:03 pm:

Among the big airlines I would say American and Iberia are the worst.

John David Ryans says on June 20th, 2010 at 10:43 am:

I will always fly United! Very good service and freindly staff. Always on time and very clean! The worst is Air China, the carpet is full of spit!

Mina says on June 22nd, 2010 at 7:25 am:

Try Delta and Jet Blue,they are the best!

heelyah says on June 27th, 2010 at 11:31 pm:

heey everyone…

the worlds safest/cleanest/best food/most friendly airline is QANTAS. They are by far the best! always clean and extremely safe, no disturbances. all the australian airlines are very good, virgin blue, jetstar, even tiger being good.

john smith says on June 30th, 2010 at 6:12 pm:

all iranian airlines are the worst there all old russian planes

waypet says on July 2nd, 2010 at 11:21 am:

shanghai airlines is now my “worst airline ” story. left shanghai 3.5 hours late , excuses icluded weather, high traffic load, mechanical problems ( scary) etc. missed my connecting flight and did they care , NO NO NO after four horsa of waiting at counter , numerous phone calls to different offices ( passing the buck) they decided it was not theri problem, no refund, no hotel expense ( i now have to stay overnight and hope to get anothe flight) and no meal voucher … WORST AIRLINE EVER!!!!

harwin says on July 11th, 2010 at 7:55 am:

AIR INDIA ORDERED 27 787 AND 5 747-8 HOW CAN IT BE #3

zaki says on July 11th, 2010 at 11:21 pm:

gulf air rules you suck

eby says on July 12th, 2010 at 2:28 am:

I have travelled around the world a lot and have flown countless airlines.

The BEST airline ever is Singapore airlines and Emerates, excellent service and very comfortable, the food was gourmet and the seats were comfortable and it was lovely, and i’ve flown them about 20 times so I am not just talking about 1 experience! over 20 times of flying singapore and emarattes and each time EXCELLENT flight.

WORSE airlines i’ve flown is Air India, NEVER FLY AIR INDIA, It STUNK so badly on board, so many of the passangers stink (indian people small bad for some reason) and it was so uncomfortable, i sat on a window seat and a large overweight stinky man sat next to me, i asked to be moved to another seat and he was like “WHY DONT U LIKE ME?” and acting like a total idiot, i just got up and went to another seat. Then there were BUGS on the plain, started crawling around everywhere, I asked a flight attendant for some water and she said “no water” and i was shocked, absolutely shocked! the bathrooms were DISGUSTING, the smell of urine and feces was very strong and there was urine on the toilet seat and it was disgusting and dirty, worst flight i have ever been on! when i got off the plane i said to the flight attendant “i’m never flying this airline again, horrible service” and i walked away.

Quantas is good and reliable and safe, but by far the best is singapore airlines and emerates airlines, worst is air india.

Anurodh says on July 14th, 2010 at 11:16 am:

Try Iran Air / Kish Air in Iran they beat all of them!!!

Nathaniel William says on July 18th, 2010 at 4:55 am:

The only airlines I’ve been on are Malaysia Airlines (THE BEST) and Air Asia(SUCKZ). I tell you this, LCC are the worst airlines and yeah, u get what u pay for

JK says on July 27th, 2010 at 11:56 pm:

Alitalia is the worst airline in the world! My flight was completley uncomfortable with a staff that was for the birds. They were all very snobby and unable and unwillingly to help the passengers. UGHHHHHH DONT FLY IT!!!! :p

viki says on July 29th, 2010 at 5:30 am:

AIR PACIFIC FIJI AIRLINE GARBAGE SERVICE LOT OF HIDDEN FEES BE CAREFUL

viki says on July 29th, 2010 at 5:35 am:

air pacific suck big time worst service lot of hidden fees they charge you more in your visa

viki says on July 29th, 2010 at 5:37 am:

careful air pacific fiji airline lot of hidden fees

Rick Collingwood says on July 30th, 2010 at 9:26 am:

I used to fly Qantas Syd to LA regularly, watched their 747s delapidating monthly, then I found Delta Syd to LA by accident. Delta are great Syd to LA flys modern 777s, has great service, friendly staff, great food and entertainment and the best frequent flyer scheme going for about half the price of Qantas. I flew Qantas because I thought I had to. I fly Delta because I want to. Also found Air New Zealand, Singapore and Emirates very good to fly with.

kintaro says on July 31st, 2010 at 12:53 am:

Air India is the worst of the worst people stink poor service and know one tells customers whats going on, ufly staff and shit seats, fly Emirates for ever

umair says on July 31st, 2010 at 12:55 am:

US Airways is ok, but united is sooo shit ugly planes and bad service for a full price ticket is sooo unfair

motaro says on July 31st, 2010 at 12:59 am:

Luftansa is the best, but American Airlines need to change there act, they cancel the most flights without reason and dont tell the customers nothing, and I think they should get a few 747.

Romar says on July 31st, 2010 at 9:31 pm:

Ok, this article was written on July 12, 2008. I think its unfair to criticize airlines, especially in America, around this time due to the economic downturn. Now the airlines are just recovering, slowly. As said in the article, “American Airlines is canceling flights, cutting routes, firing employees, and charging you more money for fewer services.” American cancels flights not because they feel like it, they do it because of existing weather conditions in the destination city or maybe the flight is “light”. Cutting routes, firing employees, & charging the passenger more for less is true but had to be done to avoid filing bankruptcy, unlike Delta & other US airlines. But now, American is stepping up to the plate once again. Despite American having MD80, they are doing the best they can with what they got.
Also, to the commenter’s who like to judge the flight attendants, they are there to keep you safe & make your flight comfortable. Its not a fashion show, and I understand when airlines were in the 60′s – 90′s, it was about the looks to become a flight attendant. But the fact of the matter is that its a job & it has to be done by someone, despite their looks.

So before you go and judge an airline, judge it on facts pertaining to aircraft, routes, and amenities, not the employees or your bad personal experience with them.

Chris says on August 5th, 2010 at 3:36 pm:

I don’t know what you guys are talking about. Air Canada provides the most friendliest staff I’ve ever encountered on an Airline. There flight attendants are very helpful, they provied touchscreen tv’s on pretty much all of there aircraft now, and even the pilot’s are willing to give you a tour of the cabin, if you just ask. One of them let me touch the controls and sit in his seat with HIS hat on. American Airlines and US Airways is by far the worst carrier I’ve ever been on. They charge you for everythin, and have horrible treatment for the passengers. Flying through the states is a NIGHTMARE. Air Canada should be on the top of one of the best airlines in the world, and I don’t know how you people can say it’s the worst in North America, have you been on AA? Or US Airways? No? Didn’t think so.

Roman says on August 9th, 2010 at 2:38 pm:

Karthago Airlines from Tunisia is the worst! KLM and Cathay Pacific are the best! remember that!

Davide says on August 14th, 2010 at 1:25 pm:

ALITALIA we all paid milliards of dollars for an airline with a service like in Sierra leone!

Willis Chen says on August 16th, 2010 at 9:28 am:

Idk, but ive heard ryanair is the worst airline due to ripoff stuff, but chinese/ United States based airlines are mostly probably average, but i know singapore and asiana has probably the best airplane onboard and airport service

sanayaseen says on August 22nd, 2010 at 9:21 pm:

hi iam sana yaseen i like saudi airlinesB777.specially the airhostess.i wish even like to again

WALTER says on August 23rd, 2010 at 12:32 am:

Adria Airways the worst in Europe ,outdated Equipment ,L.I. Railroad beats them.

jaksarn says on August 25th, 2010 at 5:26 pm:

air india man is the worst

sfsdaf says on August 27th, 2010 at 5:33 pm:

Try Qatar Airways. 5 star with good service safety and entertainment. everyones friendly. probably best in the world

Estellise says on August 28th, 2010 at 1:47 pm:

I’ve been taking Air China for more than 10 years and it’s not bad at all.
Sure, the food isn’t nice and it’s not the neatest airline in the world, but it’s one of the safest ones! Security is all that matters to me, and their planes aren’t that old…

AH says on August 29th, 2010 at 11:21 am:

easyJet is the worst!!! no seat reservation, no drinks, no air condtioning. I’m never flying easyJet. I’d reather pay triple than flying them!!!

TByrd says on August 30th, 2010 at 8:17 am:

Air India is truly the worst. Surly, snotty, unpleasant & unknowledgeable staff. The fleet is FILTHY! Greasy handprints all over the walls and windows, ROACHES, overflowing toilets, and smelly grungy seats. Do they ever clean anything? You may have to walk a few miles to and from your plane on the tarmac. Rarely are the flights on time.

Yash says on September 4th, 2010 at 6:31 pm:

Guys, I know first AIR INDIA was very disapointing but now the have totally changed. I study airlines and I am doing this very well. I took a flight from Mumbai to Chicago of Air India andit was OSSOM. Wonderful service, Tasty food, Ossom entertainment. It was wonderful with Extra ordinary great service on Airport. I LOVED it. I will force you to travel Air India once again and review again. Also I flew Mumbai-Nagpur and it was too ossom. Because of haevy traffic and terrible rain our flight was late but we were given really good information and reason of late. TRY THAT, IT IS OSSOM.
According to me WORST AIRLINE IS JET AIRWAYS, NEVER TRY IT!!! AND BEST AIRLINE IS KINGFISHER.

skytax says on September 6th, 2010 at 12:53 pm:

air mauritius is the worst of all airlines
air india and air new zealand are also not good

Albert says on September 7th, 2010 at 4:51 pm:

AirCanada isn’t anywhere near the worst. American Airlines and Air Argentinia with KLM in third.I have flown most major airlines.
To the gent who said “one more reason to be ashamed to carry a Canadian Passport”….please move somewhere else!

Matthew says on September 9th, 2010 at 12:41 am:

OK i think you need to update this article! i’ve flown with air canada numerous times and their fleet are NOT old. EVERY seat has its own entertainment system, meaning that you dont have to watch what everybody else is watching and you can watch what you want whenever you want. yeah the service may be a little bit crappy but you get to where you are going IN ONE PIECE. you should include airlines with horrible safety records here cuz those are truly the worst airlines!

bonce says on September 9th, 2010 at 2:03 am:

KLM is terrible. There is a problem with their seat booking from Australia so expect to be separated from your partner unless you pay the 30 Euro ‘fee’ the creepy guy on their transit desk in Kual Lumpur asks for. And don’t bother complaining they don’t listen/receive emails

tanya says on September 19th, 2010 at 11:47 pm:

Gulf air z really the worst in serving People and dont give a #$% about their customers.

praveen says on September 20th, 2010 at 12:07 pm:

air india is the worst. should be no.1 in the worst list. old staffs. if you ask something like water, they will turn the face away. put light up will never come. more over, very old aircraft any time you will be at your risk. No air pressure control inside. always you have one 3-4 days ear pain.

G.Reynolds says on September 30th, 2010 at 5:02 pm:

We have just returned from a trip from Barcelona,I was stuck behind a women who kept her seat back most of the way which left me with very little leg room,since having surgery a year ago on my hip i spent a very difficult 9 hours on Air Transat.
I also found the food awful.

frequie says on September 30th, 2010 at 6:20 pm:

Hell in the skies: RYANAIR!
The service on ground is catastrophic, and you are scammed in so many ways you would not have imagined before.
Take any other airline or the ferry, but avoid RYANAIR.

Anzal says on October 1st, 2010 at 8:56 pm:

Air India the worst ever I have flewn in.

Jono says on October 4th, 2010 at 12:47 pm:

Has anyone heard of NAS air?

Jono says on October 4th, 2010 at 12:51 pm:

NAS air is the cheap airline for Saudi Arabia. I traveled once in it from one side of Saudi Arabia to another and the air conditioner was not working!!! (keep in mind Saudi Arabia is a desert country that is really hot!!) Also the flight was delayed and check in took forever!!

Yuddhan says on October 8th, 2010 at 12:25 am:

Philippines Airlines is same time good same time bad all airline not only one like air India or any airline all is good no bad ….

Stan Thompson says on October 18th, 2010 at 7:29 pm:

Emerates would have to be in the top ten worse airlines. Badly trained young cabin crew from all over the world. Business class seats are tired and uncomfortable. Travelling by A330 on business class is like travelling in the back on most other airlines. 777 not much better. Have not flown on the A380 yet so can’t comment on that.

elmi says on October 24th, 2010 at 5:26 am:

American aireline is the worst airline in the US.

Michael says on November 4th, 2010 at 2:03 am:

I am from China. China Southern Airlines, Hainan Airlines, Shenzhen Airlines, and Sichuan Airlines are pretty good I think. Much better than any American airline. China Eastern used to be awful, but last year the government fired it old management and shook it up.

Julius says on November 8th, 2010 at 9:30 am:

First of all Ethiopian Airlines is not that bad. Their customer service is way better than that of KLM (ugh). I hate them. I remember stopping with my mother at Amsterdam’s Schiphol Airport and we were boarding later on another flight to Dar es Salaam, Tanzania, the KLM employee started touching my mother’s breasts claiming to search for weaponry or whatever. My mother indeed happened to be the only woman of African descent. This is what prompted my mother to break her years-long habit of flying KLM. After flying Emirates, she fell in love with it. I have yet to fly Emirates. I hear that none of the Gulf-region airlines have the type of service, comfort, and food that Emirates have.

melissa lam says on November 10th, 2010 at 8:38 am:

china airlines is scary because of all the crashes… :O

ramesh says on November 10th, 2010 at 11:14 pm:

INDIAN AIRLINES please don’t even think about it.

airscotia says on November 13th, 2010 at 12:31 am:

I think some of these comments should really be written down and posted to the relevant scheduled airline in general. It’s unbelievable that some people are bothering to comment with regards ‘damaged luggage’ and ‘faulty In flight entertainment’.
If your luggage is damage, fill out a PIR (Property Irregularity Report) form when you arrive and send it to your insurers! If you don’t have travel insurance that covers your luggage then you are quite stupid.
As for poor IFE, did you ask the cabin crew nicely if you could possible change seats?
Is this really how people judge a scheduled commercial airline? Aircraft cleanliness, IFE, catering and comfort. Trivial factors really need to be reported directly on the Aircraft to the Purser or Cabin manager then something will actually be done about it!
If you are not happy with a service then you need to complain! As for most of the airlines mentioned above BA,KL,QF,AA,AF etc. I generally think with an economy ticket you get what you pay for as most of the money is made from premium paying passengers.
Just remember that you are being projected through the atmosphere at 550mph and that the fuel required is the most expensive cost. Working in Aviation I know who to stay away from, the above airlines are some of the best.
I judge the fact weather I fly or not on an aircraft by its markings, state of repair and its age. If the food is rubbish then I speak to the old one at the front.
BA, I don’t work for them but I have been on many BA flights and have always been welcomed and looked after. The majority of airline crew will do what they can for you if you turn on the charm and smile. I understand that the paying public expect the crew to be full of beans and helpful at all times but in reality they are only human.

Voulali says on November 13th, 2010 at 9:16 am:

all you guys are idiots, you base your opinion without any perspective from the airline side of things. all biased without any knowledge of the airline industry whatsoever and im sure 80% judge their opinion after one experience, all airlines will have delays etc etc.

Ralph says on November 17th, 2010 at 4:09 am:

It is a toss up or throw up on who is the worse….But my vote goes to American Airlines. They charge for everything. I’m waiting for them the charge to se the wash room. Right behind them is United. That had to be the oldest flight crew I have ever seen, and rude WOW. they give rude a whole new meaning. Smal seats, no leg room, now I know how a sardine feels.

cjgets says on November 29th, 2010 at 8:12 pm:

My first and last experience on Air Canada was truly awful! The plane was old and we did not have screens on the back of the seat in front of us. There was one medium-sized screen in each cabin. If you were not in the front row or the aisle seats in the second and third rows, you weren’t going to be watching anything. The food was no worse than most domestic U.S. airlines, but that is the only positive comment I can make. The flight attendants were brusque and behaved as if we were a nuisance. I had a very close to connection in Toronto and asked one of the attendants, who was engaged in a private conversation, if it would be possible for me to move closer to the front of the aircraft. Her solution was for me to find an empty seat for myself. I wouldn’t have minded even that, but to do that I would have had to ask everyone next to an empty seat if it was truly vacant. Don’t they have a seat chart or anything? The last straw was when three of the lavatories were closed, with over 3 hours remaining in the flight (and right after a beverage service), because they were no longer functioning, creating 30 to 40 minute waits. I cannot understand why such an aircraft was used for an international flight from Athens to Toronto, a 9+ hour flight. Were the newer planes being used on domestic flights? Just wondering.

philippe says on December 9th, 2010 at 10:19 am:

philippine airlines is not that bad according to some sites philippine airlines has the best pilots in the world even old or used planes their pilots land smooth as silk!

Emma says on December 14th, 2010 at 12:38 pm:

Ive travelled to a fair few countries throughout Europe, Asia and the Pacific and the worst by FAR are Qantas and Jetstar!

All staff on Qantas I found to be rude and lazy. 10 hour delays in Sydney caused missed connecting flights, resulting in a huge 25 hours of delays throughout a 3 week trip in Europe. No appropriate reason given. Food was good, considering it was aeroplane food. But did not make up for the most shocking service ive ever seen from an airline.

Jetstar= All i can say is what a pathetic excuse for an airline. Avoid at all costs.

Apart from that Lufthansa, SilkAir and Singapore Airlines are the way to go.

I hope Ethiopian Airlines are not as bad as you all say. I’ll be flying with them to West Africa in the new year.

Saurabh says on December 18th, 2010 at 6:07 pm:

AIR INDIA Weirdest
Flew Air India from delhi, india to hong kong. Antique A310 plane with antique air hostesses. Air hostesses dressed in tatters and older than my grandma. 3 male stewards who looked like they had swelling on their face and body.
Plane had all sorts of food they might have served over 10 years or so. ASH trays in 2009!! in a plane. WOW. Before take off some thing started to drop from the cieling, ohhh it was a projector lolllz. They used it to show some safety briefing which was probably shot in 1970′s.
Meals: The surly old ladies brought carts but ooops they forgot to load water on the flight :O I asked for a beer but was told that the bar was closed. What the heck is a closed bar. I went to the WC and found a swollen steward drinking beer and sitting on the sign ”do not sit” near the door. The meal was probably cooked by an kid experimenting when the mom was not home. Some turbulence and suddenly i felt something on my legs, well some 100s of miniature vodka bottles had spilled over from the galley to the cabin. I bet this can happen only in Air India. So guys if you want to see an airline where everybody does what they feel like try the Air India

Dave Takakame says on December 21st, 2010 at 5:12 am:

EVAS Air Charters in Newfoundland is the world’s worst small airline. The pilots were cited for drinking and flying, the chief mechanic fabricated maintenance reports, aircraft took off with un-repaired damage, the owner is in a lawsuit for stealing a vintage PBY Canso and selling another airplane when the real owner died, and the company took money from Chinese flight students and then barred their access to the Gander airfield. The only way an aviation company could continue to operate in Canada like this would be to provide a HUGE bribe to Air Canada (their connector licensee), to government officials at Transport Canada and to court officials in St. Johns.

Lee says on December 23rd, 2010 at 12:06 pm:

SAS (Scandinavian Airlines) has to be the worst. Big delays, constantly losing luggage and with a non existent customer relation department, trying to get status on your lost luggage, or compensation for the debacle, is near impossible.

Doug says on December 26th, 2010 at 5:37 am:

Back in 2008 when this post was written Air Canada had a bit of a shoddy reputation, Today in 2010 they have IFE even on regional jets, 77Ws flying long haul to Asian, Europe & South America and best of all service is much better.. even to the point of winning awards so… their business class even out shines some US carrier’s first class. This blog info is out of date now. I used to hate flying them but now I have no problem with them and would recommend them to anyone.

Alan says on December 28th, 2010 at 3:59 pm:

I can’t believe that United Airlines is not on this list – topping this list in fact!

Check out UnitedIsEvil on Facebook

Vladimir says on December 30th, 2010 at 7:55 pm:

Taiwan EVA AIR is one of the best. The same is Hong Kong airlines DRAGON AIR and CATHAY PACIFIC. In Europe,I think Finnair is one of the best.

Matthew says on January 8th, 2011 at 9:31 am:

Garuda Indonesia is the worst

Daniel says on January 15th, 2011 at 6:59 am:

Air Canada isnt that bad on domestic flights, but avoid it on long haul. Ive flown it twice from sydney to winnipeg, the flight from vancouver to winnipeg have better enterainment then from sydney to vancouver. Air Koryo (North Korea) is the worst airline by far….

hello123 says on January 15th, 2011 at 12:26 pm:

Where is air asia?? its got the worst food, no form of entertainment, hidden payments and paying for things that we dont even want. there is little room for your legs and I ended up not being able to walk for about 20 minutes or so. the help hotline is basicly next to nothing.

FlyColumbus14 says on January 21st, 2011 at 9:55 pm:

Lets not forget that American Airlines operates an ancient fleet of gas guzzling aircrap. Im surprised that they don’t still operate the L-1011s! They need to invest in new aircraft! MD80s have to go to the desert for sure, that era of turbojet aircraft is over. They really need to invest in some turbofan powered b737s and especially get rid of the 767-200 fleet and replace it with some 767-300 aircraft. Lets not forget about US Airways! US is the worst run airline in history! Their corp. is corrupt, the employees are mean, and let’s not forget about that mutt fleet of theirs! They really need to invest in IFE to keep their customers happy. Whenever I fly US, I cringe in thought of what may happen to me on the 40 year old Ex-America West plane. Many airlines in the United States need to update their aging fleets!

Ex-LOT flyer says on January 25th, 2011 at 9:38 am:

LOT has a consistent record of cancelling their domestic flights without notice. This is partly because their aicraft are so old and their flight schedulling crap. They let you find a way out of Poland by your own and the compensation they are legally due to pay is never paid. Customer service is a disaster. If you fly to or out of Poland, better fly Lufthansa.

Theresa says on January 31st, 2011 at 8:23 pm:

Air Canada and Air China aren’t even that bad. I’ve travelled on both of them for a couple of times and i had a wonderful flight. The flight attendants were also very nice and both of the airlines never messed up my flight.

Eben says on February 1st, 2011 at 8:34 am:

2 words: Lufthansa sucks. Seriously, I was appalled. Service wasn’t mean but they weren’t very nice, and the seats hurt! Seriously, I don’t know what it is, but something is sticking in your back the whole time. The food was disgusting, it was like mush, they didn’t have air conditioning, so it was hot and humid. Seriously, even Tiger Airways has air con! The toilets looked like they had never been cleaned. And no stuff pack at all! So I greeted my relatives in Prague sweaty and smelly, with bad breath, and busting for the loo. I will NEVER fly with them again.

Ahmed says on February 1st, 2011 at 2:50 pm:

Try PIA , though not the best but better than many others

Sam says on February 9th, 2011 at 1:52 pm:

Guys you are all wrong the worst airways is russian airflot specialy there airplane topolov that crash by touching the clouds :)

mohsin says on February 11th, 2011 at 10:01 am:

i m showked tht air india was not in the list

Irshad says on February 11th, 2011 at 3:07 pm:

Singapore airlines is the worst airlines that i had ever travelled and also i had a bad experience that journey but i dont want to share with any one and also never ever.

Ramar says on February 16th, 2011 at 6:19 am:

Air Canada isn´t bad. Even US airlines are fine. DO NOT try Air India: it´s the worst.

johnmichael says on February 26th, 2011 at 1:43 pm:

PAL wasn’t that bad at all.you’re all BAD..you didn’t think first why and how,,you’re just only focusing on the interior services and yet hell don’t include those FILIPINO’s they are not included in this blog..PAL maybe the oldest one BUT services that they have offered weren’t that old.criticize them well and better yet have flight in Philippine Airlines.

Guy says on March 9th, 2011 at 5:27 pm:

Klm is the worst
Especially on takeoff they pitch to high and the plane coud easily stall

evian30 says on March 11th, 2011 at 1:54 am:

Who says that Philippine Airlines is one of the worst? You? well have you tried Philippine Airlines before or your just basing it on what you’ve heard? Gee try to do more research before posting on something. Just wondering why the Bangladesh Carrier is not included on the list. Try to hire a travel blogger rather than watching on some vids!!!!!

Deepestblue says on March 28th, 2011 at 12:37 pm:

You’ll have no idea what you’ll are talking about. Air Koryo from North Korea is by far the worst airlines in the world. They operate antique AN-24′s, Tu 154′s and Ilyushin 62M’s. These Russian planes are virtual flying tins. And to make matters worse, the service and food is horrendous. Air India and Air Canada are gems in comparison. And Air India is not that bad. It has improved in recent times. I am very surprised to see Gulf Air in the list. It ain’t that bad.

Marco says on March 31st, 2011 at 3:33 am:

check the saftey record of Philippine dude!!! they have the 4th worst fatality record in aviation history…

oghatay says on April 6th, 2011 at 1:16 pm:

For my personal experience Spirit is the worst and really it is the worst airline.

julian patdu says on April 13th, 2011 at 2:32 pm:

Philippine Airlines is not bad!!! they now have personal screens on businesss class and on economy class if ur using the 777. They also have an all-new fleet.

Guy says on April 21st, 2011 at 4:17 pm:

Air canada isnt bad infact its 1 of the safest in the world

pilipino says on April 25th, 2011 at 1:05 pm:

Philippine airlines is not bad its very good their try travelling thir this time you’ll see.

Chris says on May 1st, 2011 at 9:15 am:

Without question aerosvit is the worst airline in the world. The 14:15 flight from kiev to Simferopol has been delayed between 1 hour and 5 hours every day this week.

Eine Gans says on May 6th, 2011 at 12:46 pm:

China Eastern isn’t that bad. They have a new fleet. The food has improved and there are screens on every international flight. After world expo, the flight attendants are even more nice and the service is quite good

arielle says on May 21st, 2011 at 9:21 pm:

The worst airlines I ever flown are :

1. New Zealand – seats are so old and thin you can feel the person’s knees behind you

2. China Airlines (from Taiwan) – claustrophobia sets in

3. Air Asia – unfriendly stewardesses that avoid eye to eye contact.Awful experience overall from ticket to disembarkation

4. Cathay Pacific – stewardesses that treat caucasian males like the next conquest.Bad food!

5. Singapore Airlines – i hate how the entire crew marches like it were a fashion runway show and they were the world’s hottest supermodels past us in the lounge into the airplane

tobi101 says on June 2nd, 2011 at 5:39 am:

philippine airlines isnt that bad. I love their service!

Cebu pacific should be in the list. they won’t give food to the passengers but “sell” food at what they call “affordable prices”. The seats are so small and the stewardess’ uniforms looks awful. I was expecting they would wear something more formal than a shirt and skirt. Plus their pilots aren’t that great. Even during a perfect sunny cloudless day, there would still be turbulence (not ordinary turbulence but really hard ones as if you’re going to crash) and the landing is awful.

Madeline says on June 10th, 2011 at 12:23 pm:

There is another WORST airline which is not listed here – Firefly. I have an extremely bad experience with this airline:
1) Online booking sucks like hell and recorded the wrong information when doing booking.
2) The airline did not admit the mistake and point fingers at us for the fault.
3) The airline staff are extremely RUDE with low command of English (cannot even understand a simple request) -counter staff and Call Centre.
4) The airline’s system at one of the main office (KL Sentral) has been down since May and not operational. This information is not even updated on its website.
WILL YOU TRUST YOUR LIFE WITH SUCH A POORLY MANAGED AIRLINE?

Janik says on June 22nd, 2011 at 6:22 pm:

Flying with AC is exactly like dealing with the Canadian govt:

1) You pay a fortune for poor service (Except for the lovely Marie-Eve)
2) You deal with unionized staff who think the employer/client owes them a job
3) You get your intelligence insulted as they act like they are giving you the moon.

Peter Lockyer says on July 13th, 2011 at 11:26 am:

American Airlines is far and away the worst airline I have ever travelled starting from the ground where baggage security threaten to smssh up your locked suitcase if they suspect anything to an ancient decrepit cabin crew that obviously a) don’t want to be there and b) if they must be there they’d much rather the customer wasn’t. LIke many of their contry’s predecessor’s who crashed financially (TWA, PanAm, World Airways) I can only hope and pray the same fate befalls them. They are a joke.

Nima says on July 13th, 2011 at 2:52 pm:

I love air canda most of there planes have back of seat tv.Amercian airlines is treble.

M says on July 19th, 2011 at 12:36 am:

Spirit airlines is by far the worst. Impossible to get anything refunded, horrific customer service. A million hidden fees. Absolutely awful airline. Money-grubbing, inconsiderate staff, avoid at all costs.

AM says on July 20th, 2011 at 8:45 am:

Gulf Air is by far the worst airline i have ever been on. The planes should be decommissioned and the cabin crew hate their jobs, themselves and the passengers. Fly at your own risk.
My God, its crew are possibly the worst. RUDE, specially the Flight Purser a Bahraini Male was damn racist person.I wanted to get his name so i can write about his conduct but he refused to give. If they do not know how to honor guests I think they should find some other job.
Hardly any entertainment on board and head sets were not even working.
Catering was bad, Hardly any choice the so called sky chef Amit was very rude. The service prior departure The ground staff was not friendly at all, rather ill mannered.
So you can imagine the flight review….

Jo says on July 28th, 2011 at 2:36 pm:

I haven’t slept last night trying to get out my daughter from the mess Air Canada did. first, they canceled the flight to Barcelona and offered to put her on another flight somewhere else in Europe but not in Barcelona. she had a connected flight going to another country for a wedding. i purchased for her and her boyfriend two other tickets on another airline to reach the destination. but, even though Air Canada put her on a flight to London, they missed to put her luggage on the same flight. still the luggage is not traced and she has nothing to wear at the wedding. shame to Air Canada for poor management. i read this morning about what they did in Sydney. don’t use Air Canada, it’s the worst airline. get British Airways, Air France, AlItalia, KLM, they are really reliable.

Elise says on July 28th, 2011 at 7:25 pm:

US Airways is one of the worst flight experiences I have ever had. They cancelled my flight to Boston, and told us it was because the plane had maintenance issues. So they told us to go to baggage claim and not even a specific staion where we had to wait for thirty minutes before another passenger told us it was somewhere else! And to make matters worse we had to wait EIGHT hours at the Charlotte ariport (we were a connecting flight form Atlanta) to sit at the back of the plane. They don’t even offer peanuts or pretzels! Just a drink. To heck with US Airlines. DON’T TAKE THEM.

Elise says on July 28th, 2011 at 7:26 pm:

And they didnt offer any compensation, by the way. It was not part of their “policy”

ediono says on August 3rd, 2011 at 8:51 am:

I think delta airline is the worst!!!!!!!

ian says on August 8th, 2011 at 12:02 am:

how come philippine airlines and air canada are on the list???

Philippine Airlines is the safest airline to fly in asia. i rather choose this airline than any china airlines. the cabin crew is friendly and good looking. Pilots are good too. flying with Philippine airlines would mean comfort coz there is less turbulence as expected…. its not even that expensive. though some airlines in asia are safe and good like cathay pacific, korean air, singapore airlines and etc yet they cost too expensive. with philippine airlines, safety and comfort in an affordable travel……. philippine airlines is even better than japan airlines and philippine airlines is one of the top ten airlines in asia.

with regards to air canada…… its the best airline to fly in north america both inbound and outbound. it even won lots of awards. also, the company spends greater amount just to upgrade evrythng about the airline.

ROE says on August 12th, 2011 at 10:39 am:

British Airways requires a transit visa? David Cameron must be the CEO of BA then!

sssss says on August 15th, 2011 at 10:54 pm:

Olympic Airlines (Greece) is truly awful , but…….
Advice: crawl to your destination if your only choice is Yemenia (Yemen Airways).
I almost died from shock after flying on one of their “flying garbage tubes”, pilots are defiantly taxi drivers …service= nonexistence, safety= 0 … AVOID AVOID AVOID at any cost. YOU WILL DIE.

Jimmy says on August 24th, 2011 at 3:46 pm:

If you want to experience an earthquake in the air plane then fly AIR India…Air India is nothing but nasty air lines. Employees and Air hostess of AI are also mean and rude. If you ask then for one extra pillow or a spoon, they gonna give you that look. Really I’m surprised why someone from Gov of India ( spec aviation minstr) not taking any stand? I think here too we may have to call Anna Hazare…:)

tss. says on September 1st, 2011 at 10:32 am:

The planes look old and feel old? What? DONT JUDGE THE BOOK BY ITS COVER.. Philippine airlines is the best for me! Simplicity is beauty.

Victor says on September 3rd, 2011 at 7:06 pm:

Never again Turkish Airlines, always overbooked and the ground stuff is very rude.

brille says on September 16th, 2011 at 2:21 am:

Philippine Airlines is not that bad to consider it being one of the worst airlines in the world. It has old planes but its constantly making efforts to re fleet with new aircraft. Also, in the 70 or so years of flying it never really had a huge plane crash incident particularly when it started using Boeing and Airbus airplanes. In my opinion PAL is one the safest airline out there and its pilots are one of the best.

Saminas says on September 23rd, 2011 at 6:44 am:

I have traveled,in many airways,but emirates airlines and ethiopian airlines r the best.ETHIOPIAN AIRLINES;experienced pilots,an excellent hospitality and service with beautful flight attendants,no delay and emirates i dont have words they r simply grt.

Ronnie Smith says on September 23rd, 2011 at 6:59 am:

I can’t believe Kenya Airways is not on this list! If you have any electronics in your bag,just forget about it.There is rampant theft of items especially at the filthy Nairobi airport which has to rank among the worst airports in the world,one time there was a blackout and the emergency generators malfunctioned,we are talking about a so called ‘economic hub’ of Africa!.IFE never works,filthy and smelly toilets.The FA and food are ok.Don’t bother selecting your preferred seat online because they will never allocate you one. And just that you know,KQ has had two fatal crashes in the last 13 years which have both been blamed on pilot error,that tells you a lot about the pilot’s training. My only advice is to fly Kenya Airways when no one dares to go there, and by that I mean even an old villagers bicycle!

Misael says on September 25th, 2011 at 5:08 am:

North American airlines, in Canada and the U.S., are some of the worst in the world, poor service and the staff quit often are rude.

Musharraf says on September 27th, 2011 at 2:30 pm:

No one has absolute monopoly over “total best” . There are always a bit of good, a bit of bad in every airlines! There are too many variables in this “industry” to be perfect. It is bound to be less than perfect; so accept this fact and fly. Just accept this and enjoy your flights which ever it is.Certainly avoid the ones with the oldest flying machines and crazy pilots!

FGSC says on September 30th, 2011 at 9:59 am:

WHAT?!? Phil Air is considered as the worst?!? For your information, PAL is one of the preferable airlines in Asia. You should have a flight with PAL before you judge it. Even though I am a Phil. Citizen, Philippine Airlines is still the best. Even it lost its flight to the east coast because of the 1997 Asian Crisis. It also have world class pilots to secure the safety of its passenger. Also, it doesn’t have any major accidents in the jet era. And one more thing pal, if you said “old fleet” well think again. It has the youngest fleet in SEA and if you say old, then you are saying that it still have beech model 17-18, DC-3, and 707. And it cancels flight because of indecent weather and delays because of refueling and cleaning of cabins and break for its crew. For delays well the reason behind it is air traffic.

Skeptic says on October 2nd, 2011 at 2:05 am:

This is an irresponsible blog. It is ill-informed, inaccurate and most posters likely have limited experience. “I was delayed so X airline is the worst.” To know what airline really is the worst, consider safety or maintenance records. Large airports have more delays as more aircraft compete for landing times. Weather is a significant factor in delays. Perfection does not exist in human nature, so why treat airlines like they can have no error? Are the negative posters perfect in their jobs or lives?

DeltaAirRider says on October 3rd, 2011 at 12:36 pm:

FYI Delta AIR is one of the worst old planes with old crews. . .

Julia says on October 10th, 2011 at 7:51 pm:

I just flew to Argentina on LAN, amazing service and planes were new!!! a personal tv on each sit, an enourmous list of music to hear, and many tv series or movies to pick. the food was as expected on any flight and flight attendants were polite.
Definetly pick LAN any time you go to that part of the World.!!!!

Martin says on November 2nd, 2011 at 8:53 am:

Philippine Airlines isnt bad. Just the fact that it is expensive.

But i think its Cebu Pacific thats bad:
1. When i was going to Manila from HK, the flight was delayed from 11PM to like 1-2AM!

2. When i was going to Manila from Caticlan (Another place in the Philippines) the flight was CANCELED so i had to ride a van for two hours to Kalibo Airport.

Blackjack says on November 5th, 2011 at 2:49 am:

Why isn’t Qantas on the list? How many close calls have they had in recent years, plus old planes (yeah, not DC-10s but the cabin is crap). Plus industrial action (strikes) and numerous delays.

natasha says on July 31st, 2012 at 5:32 pm:

United Airlines is the worst airline on the planet by far! cancel flights, no reasonable alternative provided for decent hardworking people, vile attitude from customer services. Good grief, somebody shut them down, they are an abomination! I don’t care how cheap they are, my business will go elsewhere.

Anonymous says on August 26th, 2012 at 11:32 am:

Hmmm… Philippines airlines wasn’t that bad. But I think I’m never going on Royal Brunei Airlines again. 6h delays, replayed movies, you can only choose 2 food choices (choices are beef and chicken), mo english subtitles, having trouble putting the thingys on the headphones and they say the seat that I booked is already taken by someone. I’m never going on those airlines. EVER

Rod says on January 16th, 2013 at 8:11 am:

Air Canada deserves worst airline award, I just had a very bad expirience with them . Philippine airlines impressed me , new plane , good service , a very enjoyable flight from Vancouver to Manila . I will fly with them again .

wing cheung says on March 12th, 2013 at 10:06 pm:

I think Hong Kong Air is the worest, when you book, they are very good, after booking and get your money, then you will be alone. called 3 time every time have to wait for 1 hour, no one pick up the call. then you will die with anger.

sunny says on July 10th, 2013 at 9:32 am:

Air Canada is the worst airline!!

Mike says on December 26th, 2013 at 9:40 am:

How is it that Spirit Airlines did not make this list? They are the worst of the worse!

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