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Westin Michigan Avenue Chicago

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Westin Michigan Avenue Chicago

Westin Michigan Avenue Chicago

4 Stars

909 North Michigan Avenue Chicago IL 60611


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Westin Michigan Avenue Chicago ExteriorWestin Michigan Avenue Chicago BallroomWestin Michigan Avenue Chicago BallroomWestin Michigan Avenue Chicago Ballroom
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Rating criteria
Rating
Cleanliness 5
Facilities 4
Service 5
Location 5
Pricing 4
Overall 4.6
This graceful property in a quiet area, offers elegant accommodation and modern facilities to make your stay in Chicago a pleasant one.

Location
The Westin Hotel is located on Michigan Avenue across the street from Hancock Tower and two blocks from Water Tower Place. The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The waterfront, Grant Park and Navy Pier are minutes away or venture into the Loop to take care of business.

Rooms
The Westin Michigan Avenue has 751 guestrooms, including 23 suites, each with a marble foyer. Comfortably appointed, each of the Traditional guestroom features a large desk that provides ample working space from the comfort of your guest room.

Restaurant
From fine contemporary cuisine to coffee and a croissant, food is a highlight at The Westin Michigan Avenue Chicago, particularly at the city's restaurant, The Grill on the Alley.

General
Catering to the needs of its business travellers, the hotel also provides a conference room that is well appointed with all the necessary technical equipments and is an ideal place for your meetings and seminars. At leisure, you can workout at the gymnasium and maintain your fitness regime throughout your stay in the hotel.

Additional Information

  • 6 km to the Airport (Midway)
  • 29 km to the International Airport (O'Hare)

Hotel Facilities

  • Banquet Facilities
  • Gym / Fitness Facilities
  • Room Service
  • Bar / Lounge
  • Parking Facilities
  • Safe Deposit Box
  • Conference Facilities
  • Restaurant

Room Facilities

  • Cable / Satellite TV
  • Iron / Ironing Board
  • Radio
  • Telephone
  • Ensuite / Private Bathroom
  • Mini Bar
  • Safe
  • Voicemail
  • Hairdryer
  • Modem / Data Port Connection
  • Tea and Coffee Making Facilities

Westin Michigan Avenue Chicago Guest Reviews (26)


Westin Michigan Avenue Chicago
4 out of 5

Every staff member I encountered was very professional and helpful. Perfect location for shopping and some "non-tourist-type" eateries.

GregPGH wrote on January 17, 2012


Westin Michigan Avenue Chicago
5 out of 5

We were able to check in a little early and by doing so we were able to visit all the great sites of Chicago. We went to the Hancock which is directly across the street. We had to go to American Girl Doll Store and buy the newest doll. Had Dinner at Dikta's. Then took a short Cab trip to Navy Pier. Everything was Great!!!!! I am looking foward to going back in the Spring. The best thing about the trip is when My Daughter left her American Girl Doll book at the Hotel. The Hotel had it retrieved and was at the front desk for us to pick up the next day.

Bubba Gump wrote on January 13, 2012


Westin Michigan Avenue Chicago
4 out of 5

Ideally located close to shopping. Friendly and informative staff. Easy check-in and check-out process. Minor quib: Parking could be cheaper.

Workandfun 30s traveller wrote on January 11, 2012


Westin Michigan Avenue Chicago
3 out of 5

My room was fine, comfortable and clean, but the staff were less than personable. I asked the concierge to call for our car and she told to go outside to the garage myself!

Polish wrote on January 10, 2012


Westin Michigan Avenue Chicago
4 out of 5

Check in took a bit longer than I like because of airline staff but otherwise a great experience. Rooms are big - the Westin beds can't be beat. Great restaurant downstairs - Steakhouse. Used the gym: lots of equipment in good shape both cardio and weights. Breakfast cafe in the morning reasonably priced. Perfect location across from the Hancock tower.

spicedawg wrote on January 7, 2012


See all reviews
MileNorth, A Chicago Hotel 4 Stars
Tremont Hotel Chicago 3 Stars
Hyatt Chicago Magnificent Mile Hotel 4 Stars
Four Seasons Hotel Chicago 5 Stars
The Whitehall Hotel Chicago 4 Stars
Sofitel Chicago Water Tower 4.5 Stars
Hyatt Regency Mccormick Place Chicago 4 Stars
Swissotel Chicago 4 Stars
Westin River North Chicago 4 Stars
Sheraton Hotel & Towers Chicago 4 Stars

Overall Guest Rating

Overall4.6 out of 5
Cleanliness5 out of 5
Facilities4 out of 5
Service5 out of 5
Location5 out of 5
Pricing4 out of 5

Westin Michigan Avenue Chicago Guest Reviews

SortBy:

4 out of 5

Every staff member I encountered was very professional and helpful. Perfect location for shopping and some "non-tourist-type" eateries.

Review by: GregPGH
Date stayed January 17, 2012

5 out of 5

We were able to check in a little early and by doing so we were able to visit all the great sites of Chicago. We went to the Hancock which is directly across the street. We had to go to American Girl Doll Store and buy the newest doll. Had Dinner at Dikta's. Then took a short Cab trip to Navy Pier. Everything was Great!!!!! I am looking foward to going back in the Spring. The best thing about the trip is when My Daughter left her American Girl Doll book at the Hotel. The Hotel had it retrieved and was at the front desk for us to pick up the next day.

Review by: Bubba Gump
Date stayed January 13, 2012

4 out of 5

Ideally located close to shopping. Friendly and informative staff. Easy check-in and check-out process. Minor quib: Parking could be cheaper.

Review by: Workandfun 30s traveller
Date stayed January 11, 2012

3 out of 5

My room was fine, comfortable and clean, but the staff were less than personable. I asked the concierge to call for our car and she told to go outside to the garage myself!

Review by: Polish
Date stayed January 10, 2012

4 out of 5

Check in took a bit longer than I like because of airline staff but otherwise a great experience. Rooms are big - the Westin beds can't be beat. Great restaurant downstairs - Steakhouse. Used the gym: lots of equipment in good shape both cardio and weights. Breakfast cafe in the morning reasonably priced. Perfect location across from the Hancock tower.

Review by: spicedawg
Date stayed January 7, 2012

4 out of 5

had to wait in line to check in for almost 20 mins as they had only one person at their front desk. Very poor staffing. Doormen in front do not hold open doors even though guests had their hands full with bags. Room itself was nice with large soft bed and great bathroom but needs a lock on the bathroom door.

Review by: JigG
Date stayed January 3, 2012

5 out of 5

The hotel is very well run and my stay was comfortable and satisfying.

Review by: Indy Dave
Date stayed January 1, 2012

5 out of 5

It was great. I would stay here again. The rooms were comfortable and clean. The staff was friendly and helpful. The location was wonderful. We were close to the shops and restaurants we wanted to go to.

Review by: Big Dee from Fridley
Date stayed December 31, 2011

4 out of 5

Overall good, Room next to elevator, In bathroom could hear the the elevator in use. Window view- just another building. Check in very unclear. Two lines formed with no one guiding you or signs present.

Review by: Jenny RDH
Date stayed December 30, 2011

4 out of 5

The room may have been a bit small, however, very clean and comfortable.

Review by: spanked
Date stayed December 28, 2011

4 out of 5

From check-in to check-out, the hotel was great. It was close to shopping, food and the holiday lights were awesome. We'll definitely be back.

Review by: Kkdk
Date stayed December 28, 2011

3 out of 5

We were pleased with the location and the staff. The staff was very helpful. We did have a problem with charges for things that would be counted as ordinary in other hotel settings. They do charge for parking at $57.00 a night. They charge for internet use. I assume they can do this because they feel their location warrants such. We felt they had taken advantage of us.

Review by: Pblue
Date stayed December 28, 2011

5 out of 5

This hotel was perfect. We were in the hub of everything. We could walk just about to any place and do lots of shopping. The staff was very friendly. Parking was a little expensive ($57 a night), but you expect that in the Chicagoland area. Otherwise, our hotel stay was absolutely wonderful.

Review by: Ms. J
Date stayed December 28, 2011

5 out of 5

Great location next to American Girl and Water Tower/Macy's, & the Cheese Cake Factory between the two. Also, for night life a trip to the Hancock Lounge gives a great view of the city.

Review by: travelergirl
Date stayed December 12, 2011

4 out of 5

This hotel is centrally located on The Magnificent Mile and right across the street from The Hancock Observatory. Check in was a breeze and Claudio was helpful in answering any of our questions. The Westin beds are heavenly and my wife and I own one in our home. So it's comforting to know, we'll have a good night's sleep.

Review by: Chris Fig
Date stayed November 23, 2011

4 out of 5

It's great location, a little pricy. Nice staff though!

Review by: alrighty
Date stayed November 3, 2011

5 out of 5

Very clean and comfortable in a great location. Wife started Xmas chopping. Being so close to all her favorite stores we could walk back to hotel so that we didn't have to carry the packages everywhere we went.

Review by: Fat Frankie
Date stayed November 3, 2011

2 out of 5

In spite of a call to inform hotel of late arrival, requests were ignored and I got the dungeon room.

Review by: Bigdaddy6
Date stayed October 21, 2011

5 out of 5

Shopping time with sisters, As always is just wonderful, The Westin was in a great location for being on Michigan Avenue, The Hotel was very clean and a the Check in staff very nice. We definetly will stay here again,

Review by: shoppers2
Date stayed October 10, 2011

3 out of 5

The location was perfect. We were a bit confused because it is just around the corner of Michicagn Ave., even though the address was on Michigan Ave. The lobby was busy when we arrived and they had two check in lines- one for preferred members, the other for other guests. They kept helping the "preferred guests" which was somewhat of a disappointment. The room itself was okay. The room was right next to/behind the elevator which was loud- all night long. I don't think they can live up to their relax, rejuvenate campaign in the hustle and bustle of a big city.

Review by: brownie
Date stayed August 8, 2011

Westin Michigan Avenue Chicago photos

Westin Michigan Avenue Chicago Exterior
Exterior
Westin Michigan Avenue Chicago Ballroom
Ballroom
Westin Michigan Avenue Chicago Ballroom
Ballroom
Westin Michigan Avenue Chicago Conference room
Conference room
Westin Michigan Avenue Chicago Guest room
Guest Room
Westin Michigan Avenue Chicago Meeting room
Meeting room
Westin Michigan Avenue Chicago Restaurant
Restaurant
Westin Michigan Avenue Chicago Exterior
Exterior
Westin Michigan Avenue Chicago Ballroom
Ballroom
Westin Michigan Avenue Chicago Café
Café
Westin Michigan Avenue Chicago Guest room
Guest Room
Westin Michigan Avenue Chicago Guest room
Guest Room
Westin Michigan Avenue Chicago Restaurant
Restaurant
Westin Michigan Avenue Chicago Lobby
Lobby
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