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Westgate Lakes Resort & Spa Orlando
4 Stars10000 Turkey Lake Road Orlando FL 32819
|
Rating
|
|
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Service | 5 |
| Location | 5 |
| Pricing | 5 |
| Overall | 5 |
Location
Located in one of the beautiful corner of Orlando, this property is convenient to all major Orlando attractions as well as the Orange County Convention Centre, downtown Orlando and the Orlando International Airport.
Rooms
Guests at Westgate Lakes Resort & Spa Orlando will enjoy a memorable vacation experience, from the lavishly appointed villas to the dazzling lakefront sunsets.
Restaurant
This property has 3 exclusive dining options that serve a wide selection of sophisticated cuisine for you to enjoy. In addition, the resort also features a full service bar that offers an assortment of specialty drinks.
General
The 3 extremely functional meeting as well as a banquet room is the right backdrop for your next special events. The spa features a variety of services such as facials, massage, body treatments, manicures, and pedicures to rejuvenate your mind and body. A number of recreational options await you at the resort, including 8 swimming pool, 7 jacuzzis, gymnasium, playground, tennis court, basketball court, volley ball court, live entertainment, golf course and many more.
Additional Information
- 19 km to the International Airport(Orlando)
Hotel Facilities
- Banquet Facilities
- Business Centre
- Internet Access - High Speed
- Reception
- Swimming Pool - Outdoor
- Bar / Lounge
- Children's Playground
- Jacuzzi / Whirlpool
- Restaurant
- Basketball Court
- Conference Facilities
- Laundry Facilities
- Spa / Wellness Centre
Room Facilities
- Air Conditioning
- DVD Player
- Kitchen
- Tea and Coffee Making Facilities
- Alarm Clock
- Ensuite / Private Bathroom
- Microwave Oven
- Voicemail
- Cable / Satellite TV
- Heating
- Safe
Westgate Lakes Resort & Spa Orlando Guest Reviews
The room was great, however the customer service in that resort was TERRIBLE! No one answered the phones when you would call to the front desk, i was lied to by several members of the staff, I slipped and fell down a flight of stairs and not only did they ignore me for 25mins, they sent me a security guard with a first aid kit to see if I needed help. I will NEVER stay at this hotel EVER AGAIN!
xsoldier74 wrote on October 13, 2011
A resort fee that had to be paid. On top of that a deposit of $50 in case of incidentals was charged. The toilet over flowed. By the time maintenance came the carpet was half soaked. We requested to be moved to another room (the hotel didn’t offer), we were moved. After shopping & returning to that room, all keys didn’t work. We were locked out for 20 minutes after calling before someone arrived. This room had no Jacuzzi. We were moved a 3rd time to a room. To use the computer they charge 20 cents per minute..CRAZY!!! Next time we will stick to a hotel vs. a resort!!!
Messed Up Trip wrote on October 13, 2011
My husband and I did not realize we were coming to a resort where you had to listen to a presentation aboutbuying a timeshare when I booked our reservations. On top of that we had to pay an additional 38 dollars for who knows what. I think Cheap Tickets needs to put a warning or something on the site when booking resort stays. Our room was not that great compared to the rooms we were showed during the presentation and we felt like we were being pressured into buying a timeshare which I did not appreciate and needless to say we did not purchase one because that is not what we came on vacation for. I would not recommend or stay at this resort ever again. The food at the Smokehouse Grill on the resort was not up to par either. They called mac and cheese baked and it tasted worse than kraft out of the box with cheese sauce. How do you mess up chicken wings...... Not recommended.
ladyfinger wrote on October 13, 2011
To begin with, when we arrived to the hotel, it took us about 25 minutes to finally talk to someone in order to check-in, even though there was no line at the front desk. There were several employees (at least six people wearing their uniform) standing behind the counter, but apparently only one person was working at the time and she was busy with a customer. When we arrived to the room, we were surprised how dirty it was. The bedspread was dirty and stained, the floor was dirty as well, and the shower had "short hairs" in more than one place on the floor and the glass door for the shower. Overall, the facilities are nice, but the hotel should pay more attention to the cleanliness of its rooms because they do not match those of a “3.5-star” rating.
David V. wrote on October 9, 2011
This was one of the best vacation resorts that we have been at. The resort was very very nice. The rooms are very clan and comfortable, the pools are amazing everything you need is there or only a few minutes form the resort and its very centraly located. We would recomend this to our friend and family and we are making plans to return there very soon.
John & Mary wrote on July 24, 2011
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