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W Times Square New York

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W Times Square New York

W Times Square New York

4 Stars

1567 Broadway New York NY 10036


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W Times Square New York ReceptionW Times Square New York Conference roomW Times Square New York Meeting roomW Times Square New York Restaurant
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Rating criteria
Rating
Cleanliness 5
Facilities 4
Service 4
Location 5
Pricing 3
Overall 4.2
Whether travelling to New York City for business or pleasure, experience the friendly, professional and helpful staff at the W Times Square Hotel New York, one of the most luxurious hotels in the heart of Times Square. For music lovers, the well known concert venue, Carnegie Hall and Rockefeller Center, home to Radio City Music Hall are just a short walking distance away. Tourists can pay a visit to the Grand Central Station, largest train station in the world, offering a total of 75 tracks and 48 platforms.

Location
Located in the heart of the theatre district, W Times Square hotel is just a short drive away from the popular points of interest including Chrysler Building, Madison Square Garden and Empire State Building.

Rooms
All 507 guest rooms and 43 suites at this New York hotel are well decorated and equipped with floor-to-ceiling mirrored headboard, plasma TV with DVD player and wireless Internet access.

Restaurant
Guests can enjoy delicious sea foods in the festive and relaxing settings of Blue Fin Restaurant. One of the highlights of W Times Square is Living Room Bar where guests can relax and find entertainment and refreshments throughout the day and night.

General
W Times Square Hotel New York's 6 flexible state-of-the-art studios are well suited for hosting business and social events. On a visit to The Frick Collection, guests can admire a collection of European painting and decorative arts.

Hotel Facilities

  • Banquet Facilities
  • Conference Facilities
  • Laundry Facilities
  • Safe Deposit Box
  • Business Centre
  • Gym / Fitness Facilities
  • Pets Allowed
  • Concierge
  • Internet Access - Wireless
  • Reception

Room Facilities

  • CD Player
  • Flat Screen TV
  • Iron / Ironing Board
  • Pay-per-view Movies
  • Telephone
  • DVD Player
  • Hairdryer
  • Mini Bar
  • Safe
  • Voicemail
  • Ensuite / Private Bathroom
  • Internet Access
  • Modem / Data Port Connection
  • Tea and Coffee Making Facilities
  • Wireless Internet Access

W Times Square New York Guest Reviews (13)


W Times Square New York
5 out of 5

Nice music, nice people, Great location. excellent service

Miami Travel wrote on January 10, 2012


W Times Square New York
4 out of 5

When you first walk into the W in Times Square, your immediate reaction is "I booked the right hotel." The first floor is classy and modern and just plain beautiful. Then you take the elevator up to the 7th floor which serves as not only the check-in/concierge/whatever/whenever area, but also a bar and lounge. Once again- very, very cool. My room was ready for me and my three traveling cohorts at 9am even though check-in was at noon, which was awesome. We didn't have to wait around for a single second. Wifi at the W is not free unless you sign up for a starwood membership thing- which I did. However, the internet is very slow and we had to continuously keep logging into it, which became very annoying. Now- here is where things get a little ugly. The woman who checked us in told us we were in a spectacular room on the 56th floor (the top floor is the 57th) and blah blah blah. This really hyped us all up because everything about the hotel so far was amazing, I mean, what could go wrong? Then we went up to our hotel room. Lo and behold, a tiny two-bed box. I mean, it was literally shocking. There was hardly any room for the extra bed we needed (which has a $35 per night fee that we managed to get waived), which still only left us with three beds. So, I slept on the "couch"/"lounge chair" that was by the window. The "couch"/"lounge chair" was dirty and visibly worn out and very uncomfortable. Other than that, I did have a fantastic view. There is no doubt about that. The view was ahhhhhmazing. Plus, another hotel was facing us and people watching was fun. However, if we didn't always have the blinds open, the room would have felt even smaller than it already was. We were literally climbing on top of each other just to give each other space. Yikes. And there was a limited amount of hangers in the closet and only one drawer. Uhm? Another problem I had was the bathroom. The wall of the bathroom that faced the rest of the room was like...frosted glass. So you could see the fleshy outline of whatever someone was doing in there. It was very awkward. I really liked the complementary Bliss products. It was hard getting used to the Lemon+Sage scent of everything, but I grew to like it. Overall, I really liked the W and I would stay there again. The staff was freaking awesome, the location was fantastic, and I would go back just to get more Bliss Lemon+Sage soap. I just don't understand why they would knowingly stick 4 people in a tiny two-bed box and then charge them extra for the comfort they already more than paid for. If you're planning on staying at the W with more than 3 people, then I suggest either booking more rooms or paying out of your mind for a legitimately swanky room.

Gina B. wrote on January 1, 2012


W Times Square New York
5 out of 5

Excellent Hotel. The W at the Times Square is a place that your friends and family that ever visited New York will envy. The beautiful fountain as you enter allows for a presentation that will exceed your expectation as you entered the hotel.

Margon wrote on December 28, 2011


W Times Square New York
4 out of 5

The hotel and staff was great! I would recommend this hotel to anyone looking for a great location and wanting to have a great time without having to leave the hotel.

Sunny Isle wrote on December 20, 2011


W Times Square New York
4 out of 5

Great location : easy to get to Port Authority bus station, Rockefeller Center & fun sites. Friendly staff offering directions. Food options are pricey. Comfortable bed and funky decor. On corner of Times Square so expect to hear the excitement all through the night. The room not sparkling clean, a telephone didn't work and a light switch was smashed in making it impossible to have light in part of the room. Offers free granny smith apples. Friendly staff.

FunkyFrugalMom wrote on November 22, 2011


Best Western Jamaica Inn 3 Stars
Hilton Garden Inn New York West 35th Street 3 Stars
Holiday Inn Express New York City Times Square Hotel 3 Stars
Candlewood Suites NEW YORK CITY- TIMES SQUARE 2 Stars
Fairfield Inn New York Laguardia Airport/Astoria 3 Stars
Morgans Hotel New York 4.5 Stars
Tribeca Grand Hotel New York 4.5 Stars
Millennium Broadway Hotel - Times Square 4 Stars
Bentley Hotel New York 4 Stars
Renaissance New York Hotel 57 4 Stars

Overall Guest Rating

Overall4.2 out of 5
Cleanliness5 out of 5
Facilities4 out of 5
Service4 out of 5
Location5 out of 5
Pricing3 out of 5

W Times Square New York Guest Reviews

SortBy:

5 out of 5

Nice music, nice people, Great location. excellent service

Review by: Miami Travel
Date stayed January 10, 2012

4 out of 5

When you first walk into the W in Times Square, your immediate reaction is "I booked the right hotel." The first floor is classy and modern and just plain beautiful. Then you take the elevator up to the 7th floor which serves as not only the check-in/concierge/whatever/whenever area, but also a bar and lounge. Once again- very, very cool. My room was ready for me and my three traveling cohorts at 9am even though check-in was at noon, which was awesome. We didn't have to wait around for a single second. Wifi at the W is not free unless you sign up for a starwood membership thing- which I did. However, the internet is very slow and we had to continuously keep logging into it, which became very annoying. Now- here is where things get a little ugly. The woman who checked us in told us we were in a spectacular room on the 56th floor (the top floor is the 57th) and blah blah blah. This really hyped us all up because everything about the hotel so far was amazing, I mean, what could go wrong? Then we went up to our hotel room. Lo and behold, a tiny two-bed box. I mean, it was literally shocking. There was hardly any room for the extra bed we needed (which has a $35 per night fee that we managed to get waived), which still only left us with three beds. So, I slept on the "couch"/"lounge chair" that was by the window. The "couch"/"lounge chair" was dirty and visibly worn out and very uncomfortable. Other than that, I did have a fantastic view. There is no doubt about that. The view was ahhhhhmazing. Plus, another hotel was facing us and people watching was fun. However, if we didn't always have the blinds open, the room would have felt even smaller than it already was. We were literally climbing on top of each other just to give each other space. Yikes. And there was a limited amount of hangers in the closet and only one drawer. Uhm? Another problem I had was the bathroom. The wall of the bathroom that faced the rest of the room was like...frosted glass. So you could see the fleshy outline of whatever someone was doing in there. It was very awkward. I really liked the complementary Bliss products. It was hard getting used to the Lemon+Sage scent of everything, but I grew to like it. Overall, I really liked the W and I would stay there again. The staff was freaking awesome, the location was fantastic, and I would go back just to get more Bliss Lemon+Sage soap. I just don't understand why they would knowingly stick 4 people in a tiny two-bed box and then charge them extra for the comfort they already more than paid for. If you're planning on staying at the W with more than 3 people, then I suggest either booking more rooms or paying out of your mind for a legitimately swanky room.

Review by: Gina B.
Date stayed January 1, 2012

5 out of 5

Excellent Hotel. The W at the Times Square is a place that your friends and family that ever visited New York will envy. The beautiful fountain as you enter allows for a presentation that will exceed your expectation as you entered the hotel.

Review by: Margon
Date stayed December 28, 2011

4 out of 5

The hotel and staff was great! I would recommend this hotel to anyone looking for a great location and wanting to have a great time without having to leave the hotel.

Review by: Sunny Isle
Date stayed December 20, 2011

4 out of 5

Great location : easy to get to Port Authority bus station, Rockefeller Center & fun sites. Friendly staff offering directions. Food options are pricey. Comfortable bed and funky decor. On corner of Times Square so expect to hear the excitement all through the night. The room not sparkling clean, a telephone didn't work and a light switch was smashed in making it impossible to have light in part of the room. Offers free granny smith apples. Friendly staff.

Review by: FunkyFrugalMom
Date stayed November 22, 2011

4 out of 5

The hotel room decor was ultra modern, but not elegant. The staff was very friendly, helpful, and knowledgeable. The Blue Fin restaurant in the hotel was beautiful and had great food, but you'll need to make reservations, even for breakfast. My only complaint was the bathroom had see-through walls! That would've been really sexy if I wasn't with my 3 girlfriends!! The Front Desk said they coluld cover the walls by taping paer to them, we just used a towel. The location couldn't be better, we walked to our broadway play in less than 10 minutes, and walked around Times Square afterward. They hired a DJ Friday night for the "Living Room"/lobby area, which made for a great club/party atmosphere.

Review by: Bridge N Tunnel Chick
Date stayed November 21, 2011

4 out of 5

Hotel was close to everything but our view wasn't great. Staff did answer questions but didn't offer options.

Review by: Mom's petunia
Date stayed November 9, 2011

4 out of 5

A quick family vacation in NYC was made delightful by the location, ambiance and service of the W!!

Review by: Elenaken
Date stayed November 8, 2011

4 out of 5

Great localization, very good restaurant, wonderful breakfast, very nice people.

Review by: Katiasouza1500
Date stayed October 18, 2011

3 out of 5

great location. Cool style but room in disrepair and dirty. Elevator system horrible and slow. No starwood points if booked thru orbitz. Overall not a good deal.

Review by: Medlar
Date stayed October 7, 2011

1 out of 5

The room smelled like urine. There were no drawers to put your stuff away in the room. When the cleaning lady came to clean she did not leave any washcloths. There were cracks in the shower wall.

Review by: Traveling from MD
Date stayed October 3, 2011

4.2 out of 5

The staff were in the main helpful and friendly but there was a problem with the facility to check your flight on line and after 30 minutes of various people trying to find paper for the computer and still none found, we were offered a free breakfast for our inconvenience. The food was freshly prepared and well presented in the dining room. The room we reserved was a 'spectacular' and whilst the view was spectacular the room was, in my opinion, not large enough for 2 adults and 1 child. There was only 1 drawer to put clothes into. It was a very modern hotel, fantastic location for Times Square and the theatres with no noise from the surrounding areas although being on the 54th floor could have been the main reason for this.

Review by: carol barber
Date stayed November 1, 2010

4.8 out of 5

Couldn't get a better location! Its in the middle of everything - great views without the noise. Walking distance to everywhere. Buzzing bar - staff really helpful. Only problem was you could hear everything going on in the hallway - eg room service being delivered, people talking etc so rooms not very soundproofed. Regardless its still a great place to stay!

Review by: Bernadette Day
Date stayed October 20, 2010

W Times Square New York photos

W Times Square New York Reception
Reception
W Times Square New York Conference room
Conference room
W Times Square New York Restaurant
Restaurant
W Times Square New York Suite
Suite
W Times Square New York Room
Room
W Times Square New York Lounge
Lounge
W Times Square New York Meeting room
Meeting room
W Times Square New York Restaurant
Restaurant
W Times Square New York Room
Room
W Times Square New York Room
Room
W Times Square New York Reception
Reception
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