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The Willows Hotel

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The Willows Hotel

The Willows Hotel

3 Stars

555 West Surf Chicago IL 60657


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The Willows Hotel Hotel exteriorThe Willows Hotel Deluxe roomThe Willows Hotel Executive roomThe Willows Hotel Executive room
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Rating criteria
Rating
Cleanliness 3
Facilities 2
Service 4
Location 4
Pricing 3
Overall 3.6
Experience unparalleled elegance and individual attention throughout your stay at the Willows Hotel which not just another Chicago lodging option but your favourite place to stay for your next visit.

Location
The Willows Hotel beckons the weary traveller to retreat from the Windy City's frantic pace of life. The Willows is less than 2 blocks from Lake Michigan in the heart of exclusive Lincoln Park and is surrounded by many attractions, fine dining and shopping centres.

Rooms
This hotel offers 55 comfortable and spacious rooms that are facilitated with modern comforts to pamper guests with a touch of European flare.

Restaurant
Get off your day to a great start by having a delicious Continental breakfast at the hotel. You can dine at the nearby restaurants for lunch and dinner.

General
During leisure, you can browse the net or visit the attractions that Chicago has to offer.

Hotel Facilities

  • Dining Room
  • Reception
  • Internet Access - High Speed
  • Lobby

Room Facilities

  • Colour TV
  • Iron / Ironing Board
  • Ensuite / Private Bathroom
  • Modem / Data Port Connection
  • Hairdryer
  • Telephone

The Willows Hotel Guest Reviews (15)


The Willows Hotel
4 out of 5

This hotel was pretty dated and small, but we only needed to sleep and shower there. This was absolutely the best location for my first visit to Chicago. It was in the Lincoln Park area of North Chicago, and it had a lot of buses going through, which was very convenient, as well as a train station 1/4 mile away. Me and my friend walked everywhere and used the CTA every chance we could get. I would stay here again because it was much nicer than a motel and in a Great area.

TonyST wrote on January 22, 2012


The Willows Hotel
4 out of 5

This a charming,quaint European type hotel conviently located with a friendly staff. Very good bargain. Will defintely be back.

mocaliii wrote on January 8, 2012


The Willows Hotel
4 out of 5

Great location, nice staff, excellent value, walkingdistance to many things

Yair wrote on December 29, 2011


The Willows Hotel
4 out of 5

Neighborhood is wonderful with many shops and great restaurants! The hotel is quaint and historic. The rooms have been renovated, but are definitely not "high end." The bed was comfortable, TV was new, wireless worked well and there was plenty of hot water for showering. Breakfast is very basic, but free! There is zero street parking in the Lincoln Park area, so plan on taking a cab. It's a long hike to the "L." Unload your baggage before you try to park your car as it's a long walk to the ramp in the back.. You can buy an "in-out" parking pass for $22/day or pay $17/ day with no "in-out" privileges when you check in. The staff is extremely friendly and accommodating. Do not stay in room 118 as it is right across from the ice machine! Also, don't stay in one of the very small rooms at the end of the hallways (426 I think). We'd definitely stay at the Willows again! Lots and lots of very well-behaved young people in the area.

johnandandrea wrote on December 6, 2011


The Willows Hotel
3 out of 5

My husband and I just got back from our trip to Chicago, and this was our first time staying at The Willows. The location was great! The room was a little small, but completely managable. It did get a little hot at night, probably because of the radiator heat. We were within walking distance to the "L", which was also nice. The continental breakfast was far better than a lot I have experienced. They had breakfast sandwiches, fresh fruit, hard boiled eggs, toast, yogurt, a variety of cereals, coffees, and teas. In summary, for the price, we could definitely stay here again!!

JASKC wrote on November 16, 2011


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Overall Guest Rating

Overall3.6 out of 5
Cleanliness3 out of 5
Facilities2 out of 5
Service4 out of 5
Location4 out of 5
Pricing3 out of 5

The Willows Hotel Guest Reviews

SortBy:

4 out of 5

This hotel was pretty dated and small, but we only needed to sleep and shower there. This was absolutely the best location for my first visit to Chicago. It was in the Lincoln Park area of North Chicago, and it had a lot of buses going through, which was very convenient, as well as a train station 1/4 mile away. Me and my friend walked everywhere and used the CTA every chance we could get. I would stay here again because it was much nicer than a motel and in a Great area.

Review by: TonyST
Date stayed January 22, 2012

4 out of 5

This a charming,quaint European type hotel conviently located with a friendly staff. Very good bargain. Will defintely be back.

Review by: mocaliii
Date stayed January 8, 2012

4 out of 5

Great location, nice staff, excellent value, walkingdistance to many things

Review by: Yair
Date stayed December 29, 2011

4 out of 5

Neighborhood is wonderful with many shops and great restaurants! The hotel is quaint and historic. The rooms have been renovated, but are definitely not "high end." The bed was comfortable, TV was new, wireless worked well and there was plenty of hot water for showering. Breakfast is very basic, but free! There is zero street parking in the Lincoln Park area, so plan on taking a cab. It's a long hike to the "L." Unload your baggage before you try to park your car as it's a long walk to the ramp in the back.. You can buy an "in-out" parking pass for $22/day or pay $17/ day with no "in-out" privileges when you check in. The staff is extremely friendly and accommodating. Do not stay in room 118 as it is right across from the ice machine! Also, don't stay in one of the very small rooms at the end of the hallways (426 I think). We'd definitely stay at the Willows again! Lots and lots of very well-behaved young people in the area.

Review by: johnandandrea
Date stayed December 6, 2011

3 out of 5

My husband and I just got back from our trip to Chicago, and this was our first time staying at The Willows. The location was great! The room was a little small, but completely managable. It did get a little hot at night, probably because of the radiator heat. We were within walking distance to the "L", which was also nice. The continental breakfast was far better than a lot I have experienced. They had breakfast sandwiches, fresh fruit, hard boiled eggs, toast, yogurt, a variety of cereals, coffees, and teas. In summary, for the price, we could definitely stay here again!!

Review by: JASKC
Date stayed November 16, 2011

3 out of 5

The room was not clean in which I checked in. Not at all a good experience.

Review by: SaurabhBahl
Date stayed November 7, 2011

5 out of 5

I can't say enough good things about The Willows. What a lovely place, clean, charming, and most of all quiet. Staff extremely helpful and courteous.

Review by: Livabird
Date stayed November 2, 2011

4 out of 5

Really enjoyed our stay and would definitely come back. Has a neighborhood feel and close to some of my favorite shopping and restaurant areas. Not too far from CTA so easy to get anywhere. Very reasonable price, quiet, comfortable, clean. Staff were friendly and helpful. Good amenities including free wifi internet in room, continental breakfast, coffee/tea available all the time, and cookies in the evening.

Review by: wils
Date stayed October 30, 2011

5 out of 5

i dont know why this hotel didnt get a higher rating, all i heard were well deserved compliments by the guests during my stay,, the room was so cute and the decor was so charming and comfortable, the bed was super comfy and clean with bright white fresh linens,, the housekeeper took great care to keep it spotless each day, the location was perfect, walking distance to anywhere you need to go, or you can easily catch the train around the corner, hot coffee , tea or cocoa available round the clock, FREE internet, continental breakfast could have used a lil update with some fresh fruits but was a nice addition to the good rate they charge, parking might be a problem as you may have to park in a garage and pay but i was lucky to find a space that was free just two blocks away and didnt even need my car during my stay. i cant say enough good things about the staff, so personable and professional, especially JOHN AND CAREN, kudos to ALL THE STAFF there, i just didnt get all their names, i felt like i was leaving home when i checked out and will miss all of them lol. great deal i got here as a combo package with my flight, will definitely stay here and recommend to everyone.

Review by: debralee
Date stayed October 29, 2011

4 out of 5

I didn't want to stay downtown because of the business atmosphere and hustle and bustle. Instead, I chose the Willows' neighborhood because of its easy public transportation (buses and L) to downtown and elsewhere. The neighborhood itself is upscale but not snooty, hip, residential with tons of amenties--a superb, cheap Chinese place right around the corner, Trader Joe's (yeah!). The hotel staff bent over backwards to be helpful. And they offer a FULL complimentary breakfast.

Review by: Vincent G
Date stayed October 28, 2011

4 out of 5

We went to visit my son and daughter-in-law, who just had their first child, and our first grandchild! It was my husband, myself, and our 21-yr.-old daughter. We wanted to stay in a "neighborhood", rather than in the regular hotels downtown. We liked the Willows a lot. It was cozy, had a nice lobby to sit, have a coffee, read the paper. The staff was personable and fun. The room was nice. It was a bit on the small side, but that wasn't a problem; it had charm, as did the architectural detail of the building. We liked it a lot, and will definitely return. When we walked out of the building, we were close to a really great breakfast restaurant, neighborhoods, stores, etc. We were close to Lincoln Park, also. Overall, a good experience.

Review by: Tari
Date stayed August 11, 2011

4 out of 5

Visiting family near Wrigley Field. This is a gem hidden on a side street in a busy area. Lots to do in the neighborhood and walking distance to many things, including the el and the ballpark. Staff is super friendly and helpful and the room and amenities are very nice.

Review by: Two Travelin' Gals
Date stayed August 5, 2011

4 out of 5

We did visit family. The location was great. It was very hot outside and the air in the hotel was very good. The person behind the desk was very good.

Review by: g-baby
Date stayed August 2, 2011

5 out of 5

My boyfriend and I wanted to see Wrigley Field... We overall fell in LOVE with Chicago. I think our hotel had a big part in that!! The people were awesome, VERY willing to help and always friendly. They remembered us, BY NAME, each time we came through the lobby. I would recommend this hotel to any and everyone.

Review by: A true Phillies Phan
Date stayed July 28, 2011

4.8 out of 5

Lovely ambiance in a neighborhood right off the Broadway/Clark intersection. Fairly close to the 'L' and many restaurants. Small breakfast bar had a good variety.

Review by: Anonymous
Date stayed April 19, 2007

The Willows Hotel photos

The Willows Hotel Hotel exterior
Hotel Exterior
The Willows Hotel Deluxe room
Deluxe Room
The Willows Hotel Executive room
Executive Room
The Willows Hotel Lobby
Lobby
The Willows Hotel Room
Room
The Willows Hotel Executive room
Executive Room
The Willows Hotel Junior suite
Junior Suite
The Willows Hotel Reception
Reception
The Willows Hotel Hotel exterior
Hotel Exterior
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