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The Westin Sydney Hotel

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The Westin Sydney Hotel

5 Stars

1 Martin Place Sydney NSW 2000


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The Westin Sydney Hotel ExteriorThe Westin Sydney Hotel RestaurantThe Westin Sydney Hotel RoomThe Westin Sydney Hotel Bathroom
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Rating criteria
Rating
Cleanliness 4.6
Facilities 4.5
Service 4.2
Location 4.6
Pricing 4
Overall 4.4
Boasting elegant grandeur and top-notch accommodations in a central location, The Westin Sydney Hotel makes for an ideal retreat in downtown Sydney. This luxury hotel is a great starting point for exploring top city attractions like the iconic Sydney Opera House, Harbour Bridge, Darling Harbour and Royal Botanic Gardens. While in this side of Australia, tourists take pictures of Sydney Town Hall and Queen Victoria Building.

Location
The Westin Sydney is set on Martin Place in the heart of Sydney, near Theatre Royal and Sydney Tower. To get a glimpse of local arts and culture, vacationers can watch shows at State Theatre and Capitol Theatre and admire the exhibits at Museum of Contemporary Art and Art Gallery of New South Wales.

Rooms
Each of the 416 sophisticated rooms and suites features air conditioning, cable/satellite flat-screen TV, sound system, wireless Internet access (at cost), safe deposit box, refreshment centre and executive desk.

Restaurant
Mosaic Restaurant at Westin Sydney serves hearty and sumptuous breakfast buffet and an array of mouth-watering Australian cuisine. Enjoy light fare and drinks at The Bar and Lounge on site.

General
At The Westin Sydney Hotel, patrons visit the Good Life Health Club to work out, swim in the lap pool or join group fitness classes like boxing and yoga. The posh hotel has business centre and 13 meeting spaces, including a large pillar-free ballroom.

Additional Information

  • NOTE: Photo ID is required upon check-in.
  • 25 km to the Airport (Sydney)

Hotel Facilities

  • Ballroom
  • Business Centre
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Laundry Services
  • Non-Smoking Rooms
  • Restaurant
  • Shopping Arcade
  • Banquet Facilities
  • Concierge
  • Disabled Facilities
  • Internet Access - High Speed
  • Lift / Elevator
  • Parking Facilities (At Cost)
  • Room Service
  • Smoke Free Hotel
  • Bar / Lounge
  • Conference Facilities
  • Faxing Facilities
  • Internet Access - Wireless
  • Lobby
  • Reception
  • Safe Deposit Box

Room Facilities

  • Air Conditioning
  • Bathroom Amenities
  • CD Player
  • DVD Player
  • Hairdryer
  • Kettle
  • Modem / Data Port Connection
  • Refrigerator
  • Shower
  • Valet Service
  • Writing Desk
  • Alarm Clock
  • Bathtub
  • Colour TV
  • Ensuite / Private Bathroom
  • Internet Access
  • Kitchen
  • Pay-per-view Movies
  • Safe
  • Tea and Coffee Making Facilities
  • Voicemail
  • Bathrobe
  • Cable / Satellite TV
  • Disabled Facilities
  • Flat Screen TV
  • Iron / Ironing Board
  • Mini Bar
  • Radio
  • Shaver in Bathroom
  • Telephone
  • Wireless Internet Access

The Westin Sydney Hotel Guest Reviews (115)


The Westin Sydney Hotel
4 out of 5

Such a great hotel. In the the best location. Close to Pitt st mall and circular quay. The in-room massage service is a nice, affordable service as well!

TDog wrote on January 30, 2013


The Westin Sydney Hotel
3 out of 5

We have stayed at the Westin (Sydney) on a number of occasions and have also holidayed at the Westin Resort in Bali. Facilities and and staff were excellent. Our latest stay was however spoilt by the "disappearance" of a bottle of CK1 cologne from our bathroom. This was reported to House Services staff immediately (following a thorough search of our room and luggage - though confident as to where it had been left) who eventually contacted our room attendants to see if a breakage had occurred but was not reported. Staff advised Management that no breakage had happened. On check-out we left our contact details with Reception staff but are yet to receive a follow-up call. As trust is a matter of high importance to us when traveling, we will not be choosing to stay at the Westin in future and would recommend a review of customer service and security procedures within the Hotel.

Geoffery wrote on January 11, 2013


The Westin Sydney Hotel
3 out of 5

I'm lucky to have travelled overseas a couple of times this year and stayed in some wonderfully good hotels - including Jumeirah and Intercontinental. I thought Westin Sydney would be just as good as these brand, but it wasn't. As a general statement, the Westin Sydney staff aren't happy. There's quite a long foyer as you enter from George Street and walk up to the lift area. During this walk, it's possible to walk past up to 8 or even 10 Westin Sydney staff members - and not one of them will look at you and say hello. In fact, some of the staff look away. I'm not looking to be 'gushed over' when I stay at a 5 star hotel, but it is nice when the staff have the self confidence to say hello as you walk past them. I feel Jumeirah have spolit me for every hotel I stay at now, their staff are wonderful.

IvanL wrote on December 30, 2012


The Westin Sydney Hotel
4 out of 5

The staff were very welcoming even on a late check in, breakfast was fantastic with a very speedy checkout. Could not better the room. Would stay again when in Sydney.

Superstar19 wrote on December 2, 2012


The Westin Sydney Hotel
4 out of 5

Highly reccomend the Westin Sydney to anyone who enjoy's great service, fantastic amenties and gorgeous rooms, all this located in the heart of the city. Had a great time, staff were lovely food was great and room was perfrect thanks and we will see you again soon!

Whitey wrote on November 20, 2012


See all reviews
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Swissotel Sydney 5 Stars
Amora Hotel Jamison Sydney 5 Stars
Park Hyatt Sydney 5 Stars
Sydney Harbour Marriott Hotel At Circular Quay 5 Stars
Quay West Suites Sydney Hotel 5 Stars

Overall Guest Rating

Overall4.4 out of 5
Cleanliness4.6 out of 5
Facilities4.5 out of 5
Service4.2 out of 5
Location4.6 out of 5
Pricing4 out of 5

The Westin Sydney Hotel Guest Reviews

SortBy:

4 out of 5

Such a great hotel. In the the best location. Close to Pitt st mall and circular quay. The in-room massage service is a nice, affordable service as well!

Review by: TDog
Date stayed January 30, 2013

3 out of 5

We have stayed at the Westin (Sydney) on a number of occasions and have also holidayed at the Westin Resort in Bali. Facilities and and staff were excellent. Our latest stay was however spoilt by the "disappearance" of a bottle of CK1 cologne from our bathroom. This was reported to House Services staff immediately (following a thorough search of our room and luggage - though confident as to where it had been left) who eventually contacted our room attendants to see if a breakage had occurred but was not reported. Staff advised Management that no breakage had happened. On check-out we left our contact details with Reception staff but are yet to receive a follow-up call. As trust is a matter of high importance to us when traveling, we will not be choosing to stay at the Westin in future and would recommend a review of customer service and security procedures within the Hotel.

Review by: Geoffery
Date stayed January 11, 2013

3 out of 5

I'm lucky to have travelled overseas a couple of times this year and stayed in some wonderfully good hotels - including Jumeirah and Intercontinental. I thought Westin Sydney would be just as good as these brand, but it wasn't. As a general statement, the Westin Sydney staff aren't happy. There's quite a long foyer as you enter from George Street and walk up to the lift area. During this walk, it's possible to walk past up to 8 or even 10 Westin Sydney staff members - and not one of them will look at you and say hello. In fact, some of the staff look away. I'm not looking to be 'gushed over' when I stay at a 5 star hotel, but it is nice when the staff have the self confidence to say hello as you walk past them. I feel Jumeirah have spolit me for every hotel I stay at now, their staff are wonderful.

Review by: IvanL
Date stayed December 30, 2012

4 out of 5

The staff were very welcoming even on a late check in, breakfast was fantastic with a very speedy checkout. Could not better the room. Would stay again when in Sydney.

Review by: Superstar19
Date stayed December 2, 2012

4 out of 5

Highly reccomend the Westin Sydney to anyone who enjoy's great service, fantastic amenties and gorgeous rooms, all this located in the heart of the city. Had a great time, staff were lovely food was great and room was perfrect thanks and we will see you again soon!

Review by: Whitey
Date stayed November 20, 2012

5 out of 5

Very comfortable room, good location and warmhearted staff, especially the impressive breakfast buffet.

Review by: momotang
Date stayed November 13, 2012

4 out of 5

Breakfast excellent liked selection of gluten free foods

Review by: Porker
Date stayed November 12, 2012

1 out of 5

This site is overpriced best to book direct it is cheaper

Review by: Glenn and ness are useles
Date stayed November 7, 2012

5 out of 5

First class all round..................................

Review by: Pacman
Date stayed October 24, 2012

5 out of 5

Faultless Service from staff beginning at Check in to Check out. Very Helpful and courteous . Centrally located in the CBD , Room was spotless .

Review by: Ironcasper
Date stayed October 23, 2012

5 out of 5

It was a wonderful experience staying at Westin Hotel in Sydney. The check-in was smooth and quick. The services delivered by the staff were very exceptional. It is highly recommended.

Review by: The Wilsons
Date stayed October 2, 2012

5 out of 5

Very friendly staff. room are tidy and clean. in very good location with quite and comfort environment. bed is extremly well recommend..

Review by: Jimmy Ye
Date stayed October 1, 2012

4 out of 5

Historical Building with a modern room. Clean and comfortable. Enjoyed the couples pampering in the Endota Spa Had dinner on the lower ground Overall a very enjoyable weekend. Valet parking over priced - $65 !! Coffee in the bar $7 !!!

Review by: Anonymous
Date stayed September 17, 2012

5 out of 5

Sadly we only got to spend one night here - but it just perfect, room service, amenities, beautiful bath with the window so you can watch the TV - there's a speaker in the bathroon. Only thing that wasn't on point - was the gym, the swimming pool was out of action while we were there. But the gym more than made for it - as it's a full club gym as opposed to a room with a couple of pieces of equipment in it. They can also bring you a treadmill or exercise bike to your room - if you can't be bothered to walk to the gym. ALso in a great location on Pitt Street - very central but quiet.

Review by: DJ Lady Erica
Date stayed September 12, 2012

4 out of 5

A short but pleasant stay with all the facilities and comfort expected with close proximity to bars, shops and clubs - no taxis required!

Review by: Jordan H
Date stayed September 11, 2012

5 out of 5

Attended a Conference and most of the time was already allocated . Hotel staff were all courteous and helpful. Hotel is well appointed and well maintained . Would be happy to reccomend to anyone

Review by: Aviation Brian
Date stayed August 6, 2012

5 out of 5

this is a great hotel in sydney central, along the shopping centres and the room is so sweet :) just a bit dry if use air con in autumn.

Review by: ememory
Date stayed July 24, 2012

4 out of 5

Although the location and general amenities of this beautiful hotel were of the highest standard, the staff were not as accommodating as one would have expected for a hotel of this calibre. I think they could benefit from taking a leaf out of the service rendered at the four seasons in Whistler, British Columbia, Canada. There is no better service that I am aware of, nothing was too much effort at that hotel. I was disappointed that they could not accommodate 2 of us for afternoon tea on the one night that we stayed, stating that the food had already been allocated. The Four Seasons would have sent someone to the bakery to buy more food in order to accommodate their guests.

Review by: Resident Alien
Date stayed April 30, 2012

5 out of 5

We were delighted with the comfort and convenience of the Westin which made our overnight stay and sumptuous breakfast the perfect way to combine a brief business trip with a relaxing break. Staff were friendly, and the room suitably quiet and luxuriously appointed. Would come again when good last minute deals available.

Review by: Daiv
Date stayed April 12, 2012

5 out of 5

I live down the road from Syd in Kiama, but whenever in the city for a show or a thorough shopping venture, I always choose the Westin. Their rain drop showers, beds and serve the best breakfast in town. Have stayed in all other hotels and none match the quality, location and restaurant.

Review by: SerialShopper
Date stayed April 11, 2012

The Westin Sydney Hotel photos

The Westin Sydney Hotel Exterior
Exterior
The Westin Sydney Hotel Restaurant
Restaurant
The Westin Sydney Hotel Bathroom
Bathroom
The Westin Sydney Hotel Fitness centre
Fitness Centre
The Westin Sydney Hotel Room
Room
The Westin Sydney Hotel Exterior
Exterior
The Westin Sydney Hotel Room
Room
The Westin Sydney Hotel Conference room
Conference room
The Westin Sydney Hotel Restaurant
Restaurant
The Westin Sydney Hotel Room
Room
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