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The Westin Resort & Spa Puerto Vallarta

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The Westin Resort & Spa Puerto Vallarta

The Westin Resort & Spa Puerto Vallarta

4 Stars

Paseo De La Marina Sur 205 Puerto Vallarta Jalisco 48354


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The Westin Resort & Spa Puerto Vallarta ExteriorThe Westin Resort & Spa Puerto Vallarta BeachThe Westin Resort & Spa Puerto Vallarta Conference roomThe Westin Resort & Spa Puerto Vallarta Meeting room
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Rating criteria
Rating
Cleanliness 5
Facilities 5
Service 4
Location 4
Pricing 4
Overall
Combining contemporary decor and luxurious accommodation, this property creates an inviting ambience for you to enjoy, while visiting Vallarta.

Location
Overlooking the sparkling Banderas Bay, the Westin Resort and Spa is in the enchanting town of Puerto Vallarta. The Marina Vallarta, Plaza Marina, Plaza Caracol, Bull Fights at Plaza de Toros and Marina Vallarta Golf Club are set nearby the property.

Rooms
Offering spectacular views of the Pacific Ocean, the 279 spacious guest rooms and suites have been stylishly furnished with an array of in room amenities to ensure you a pleasurable stay.

Restaurant
Offering beautiful views of the gardens, the El Palmar Restaurant serves delectable a la carte, international, and Mexican cuisine for you to feast on. The Tlaquepaque and El Tenampa Restaurants serves delicious snacks and refreshing drinks for you to enjoy. After a tiring day, you can unwind at the cosy bar with a fine drink.

General
This hotel offers 10 well-equipped meeting rooms that can accommodate up to 800 guests for organising various important events. Recreational facilities like gymnasium, swimming pool, spa, sauna and jacuzzi can be availed during your stay.

Hotel Facilities

  • Baby Sitting Service
  • Conference Facilities
  • Internet Access - High Speed
  • Lobby
  • Restaurant
  • Swimming Pool - Outdoor
  • Bar / Lounge
  • Disabled Facilities
  • Jacuzzi / Whirlpool
  • Parking Facilities
  • Room Service
  • Business Centre
  • Gym / Fitness Facilities
  • Laundry Facilities
  • Reception
  • Sauna

Room Facilities

  • Cable / Satellite TV
  • Iron / Ironing Board
  • Safe
  • Ensuite / Private Bathroom
  • Mini Bar
  • Hairdryer
  • Radio

The Westin Resort & Spa Puerto Vallarta Guest Reviews (13)


The Westin Resort & Spa Puerto Vallarta
3 out of 5

Pros: ~Staff friendly and helpful ~Fitness center huge with tons of new equipment ~In a gorgeous location and within walking distance to ~Marina (shops & restaurants) ~Pools relaxing (although music horrible 80s love songs) ~Food quality is excellent (breakfast buffet a little pricey, but you can get anything imaginable for breakfast) ~Safe neighborhood ~Short ride to/from airport, and still did not hear air traffic ~Issues handled promptly by housekeeping ~Pool lounge chairs easy to come by, same with beach lounge chairs, cabanas, etc ~Great water pressure in showers & beds are comfy Westin Hotel Beds ~Tennis courts with instructors if you want them Cons: *ABC gum found in hotel room in 2 different spots (which housekeeping quickly removed upon us calling them) *Room was quite dark--not enough lighting--just 4 lamps in main area *No fan in bathroom, so mirrors fogged up quickly and took a long time to be able to see to get ready b/c couldn't see mirror *Taxi or bus ride needed to get into el Malecon/downtown area--but prices reasonable for either *Hotel is past its prime--needs a good update and outside of hotel needs a power-wash and repainting! Lampshades dirty, decor out of style. *Room service slow.

Jojos wrote on January 18, 2012


The Westin Resort & Spa Puerto Vallarta
5 out of 5

Westin is just right for the money. I will recommend this hotel to anyone who comes to PVR , It is very spacious and comfortable.

Atlantan wrote on January 18, 2012


The Westin Resort & Spa Puerto Vallarta
5 out of 5

Our annual return to Westin was again worth the cross-country trip. The pool scene is tropical and relaxed, with top-notch service for food and margharitas from friendly wait staff. The room was well appointed with a 7th floor balcony with plush views of the sea below, and downtown Vallarta and the mountains off to the distance. The hotel is in walking distance to the marina, which offers nice restaurants with beautiful views of the boats. See ya next year!

Shellman wrote on December 31, 2011


The Westin Resort & Spa Puerto Vallarta
5 out of 5

We stayed on the 11th floor and had an excellent view of the ocean. Overall had a great time at the hotel and felt very safe. The greeter at the entrance was so friendly, felt welcome from the moment arrived until we left.

Family in Mexico wrote on December 30, 2011


The Westin Resort & Spa Puerto Vallarta
4 out of 5

Unrequested upgrade to face the beautiful ocean on the balcony. Beach and 2 pools right there, but uncrowded and accessible. Close to airport but not so close as to have any noise. Nice Marina nearby, with restaurants, nice spas, etc. Food at breakfast and at pool quite nice. Everybody very nice. Finally, the travel agent at the hotel was great.

Joley wrote on December 22, 2011


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Presidente InterContinental Hotel Puerto Vallarta Resort 4 Stars
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta 4 Stars
Grand Palladium Vallarta Resort & Spa All Inclusive 3 Stars
Sierra Lago Resort & Spa Mascota 4 Stars
Hotel Hacienda La Puerta De Enmedio Mascota 4 Stars
Casa Velas Hotel Boutique Puerto Vallarta All Inclusive Adults Only 4 Stars
Velas Vallarta Suite Resort Puerto Vallarta 4 Stars
Dreams Puerto Vallarta Resort & Spa - All Inclusive 4 Stars

Overall Guest Rating

Overall out of 5
Cleanliness5 out of 5
Facilities5 out of 5
Service4 out of 5
Location4 out of 5
Pricing4 out of 5

The Westin Resort & Spa Puerto Vallarta Guest Reviews

SortBy:

3 out of 5

Pros: ~Staff friendly and helpful ~Fitness center huge with tons of new equipment ~In a gorgeous location and within walking distance to ~Marina (shops & restaurants) ~Pools relaxing (although music horrible 80s love songs) ~Food quality is excellent (breakfast buffet a little pricey, but you can get anything imaginable for breakfast) ~Safe neighborhood ~Short ride to/from airport, and still did not hear air traffic ~Issues handled promptly by housekeeping ~Pool lounge chairs easy to come by, same with beach lounge chairs, cabanas, etc ~Great water pressure in showers & beds are comfy Westin Hotel Beds ~Tennis courts with instructors if you want them Cons: *ABC gum found in hotel room in 2 different spots (which housekeeping quickly removed upon us calling them) *Room was quite dark--not enough lighting--just 4 lamps in main area *No fan in bathroom, so mirrors fogged up quickly and took a long time to be able to see to get ready b/c couldn't see mirror *Taxi or bus ride needed to get into el Malecon/downtown area--but prices reasonable for either *Hotel is past its prime--needs a good update and outside of hotel needs a power-wash and repainting! Lampshades dirty, decor out of style. *Room service slow.

Review by: Jojos
Date stayed January 18, 2012

5 out of 5

Westin is just right for the money. I will recommend this hotel to anyone who comes to PVR , It is very spacious and comfortable.

Review by: Atlantan
Date stayed January 18, 2012

5 out of 5

Our annual return to Westin was again worth the cross-country trip. The pool scene is tropical and relaxed, with top-notch service for food and margharitas from friendly wait staff. The room was well appointed with a 7th floor balcony with plush views of the sea below, and downtown Vallarta and the mountains off to the distance. The hotel is in walking distance to the marina, which offers nice restaurants with beautiful views of the boats. See ya next year!

Review by: Shellman
Date stayed December 31, 2011

5 out of 5

We stayed on the 11th floor and had an excellent view of the ocean. Overall had a great time at the hotel and felt very safe. The greeter at the entrance was so friendly, felt welcome from the moment arrived until we left.

Review by: Family in Mexico
Date stayed December 30, 2011

4 out of 5

Unrequested upgrade to face the beautiful ocean on the balcony. Beach and 2 pools right there, but uncrowded and accessible. Close to airport but not so close as to have any noise. Nice Marina nearby, with restaurants, nice spas, etc. Food at breakfast and at pool quite nice. Everybody very nice. Finally, the travel agent at the hotel was great.

Review by: Joley
Date stayed December 22, 2011

4 out of 5

Great staff, clean rooms; location (Marina) a bit far from downtown, but accessible easily via public transport for 65 cents. OXXO (like a 7-11) across the street. Not much immediately around the hotel; Marina restaurants are touristy/expensive. NO time share salepeople anywhere around the resort--big plus!

Review by: ATraveler from California
Date stayed December 13, 2011

1 out of 5

Customer service was terrible and extreamly slow. One eg: Had complained about the cordless phone not working which was never fixed in our 4 day trip.

Review by: Pari
Date stayed November 29, 2011

4 out of 5

Generally, staff was perfect--although the followup calls (did you get your dinner) on room service were a bit annoying. But 1. The room was not cleaned or picked up the second day of my stay. 2. Calls to unlock the mini-bar went unanswered on days 1 and 2. 3. Charges were made for bottled water (outside the fridge) and coffee which generally in American hotels and motels, at least the coffee are complimentary.

Review by: JCHO
Date stayed November 21, 2011

5 out of 5

The City is safe, exciting and very accommodating to tourists. The Westin Hotel at the Marina is an excellent, well located resort with all the amenities, staff and comfort that one could ask for. The beach, fittness center and restaurants are among the best I have enjoyed as a tourist.

Review by: viejoron
Date stayed November 12, 2011

5 out of 5

People made the difference! They were to friendly and useful.

Review by: JorgeB
Date stayed November 10, 2011

4 out of 5

Our deluxe ocean view room was on the 11th floor and had a panoramic view of Banderas Bay and the skyline of Puerto Vallarta. The beds were first rate. The bathroom had marble and granite and a great double headed shower. The beaches in front were fine for swimming especially in the morning when the water was flat. The resort pool was large clean and not crowded. The nights were quiet enough although there was some fan noise from the ac but not too much. Hotel service was first class. The El Palmar restaurant had very good food but was pricey. A very good experience all in all. There were vendors on the beach . Outside the resort we were approached by many tour/ timeshare salesmen. I would not buy anything from them but would book a tour through the hotel. We had a very good tour at the Hacienda Divisadero that included a drive to the mountains,homemade reicilla(Tequilla), homemade cheese,a horseback ride,and a great dinner. We purchased this tour with grayline who has an agent downstairs in the hotel named Miguel who is extremely nice.

Review by: Jose'
Date stayed November 3, 2011

3 out of 5

The Hotel itself was nice. I got the room at a great price. The maid service was hit and miss. Some days they would take the dirty towels and not leave us any clean towels. We were supposed to get small bottles of complimentary water in the bathroom. That didn't happen. The 2 litre bottle of water on the bar turned out to cost $4.50 usd. We had to go out of the hotel for each meal because food at the hotel was very pricey -- about $20 usd for the breakfast buffet. And there were tiny ants in the room so we couldn't leave any food in the room.

Review by: Croger1ks
Date stayed October 24, 2011

3 out of 5

we enjoyed our stay in puerto Vallarta. Our room at the Westin was very clean with a beautiful view of the pools and the ocean, however, the pillows were like sandbags. We enjoyed the room with the view, but the hotel overall has a dated feel. We left on an excursion early in the morning and there were no lights on in the halls off the lobby. The lobby also is not air conditioned which really surprised us. The breakfast was very mediocre compared with other smaller hotels we have stayed at in Mazatlan. I don't think we would stay there again.

Review by: granmalea
Date stayed October 3, 2011

The Westin Resort & Spa Puerto Vallarta photos

The Westin Resort & Spa Puerto Vallarta Exterior
Exterior
The Westin Resort & Spa Puerto Vallarta Beach
Beach
The Westin Resort & Spa Puerto Vallarta Meeting room
Meeting room
The Westin Resort & Spa Puerto Vallarta Swimming pool
Swimming pool
The Westin Resort & Spa Puerto Vallarta Conference room
Conference room
The Westin Resort & Spa Puerto Vallarta Room
Room
The Westin Resort & Spa Puerto Vallarta Exterior
Exterior
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