- Hotel Details
- Member Reviews
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The Westin Resort & Spa Cancun
4 StarsBoulevard Kukulcan Kilometer 20 Cancun Quintana Roo 77500
|
Rating
|
|
|---|---|
| Cleanliness | 4 |
| Facilities | 4 |
| Service | 2 |
| Location | 3 |
| Pricing | 3 |
| Overall | 3.2 |
Location
The Westin Resort & Spa Cancun, with its calm setting overlooking the turquoise Caribbean Sea and the Nichupte Lagoon is a truly magical area, where endless days begin.
Rooms
The property has 379 guest rooms and suites, in which guests can experience the perfect balance between luxurious and spacious accommodations blended with a relaxed style and comfort. Every guest room offers spectacular views of either the turquoise Caribbean Sea or the tranquil Nichupte Lagoon.
Restaurant
Unveil the flavours of Mexico in an exquisite Mexican-Italian combination while piano music plays at the specialty restaurant, Arrecifes. For a casual atmosphere visit El Palmar restaurant with a tasty breakfast buffet or service a la carte, just steps away from the beach area.
General
The hotel offers well-appointed meeting rooms, which provide warm intimate spaces that create harmony and dedication for your groups at any time. Additionally, Internet service is available in all meeting rooms for your added convenience. During leisure, you can workout in the gymnasium, take a refreshing dip in the swimming pool or relax at the sauna. There is also a spa available onsite for you to revitalise your senses.
Additional Information
- 10 km to the City Centre
- 10 km to the Airport
Hotel Facilities
- Baby Sitting Service
- Gym / Fitness Facilities
- Restaurant
- Spa / Wellness Centre
- Conference Facilities
- Parking Facilities
- Room Service
- Swimming Pool - Outdoor
- Disabled Facilities
- Reception
- Sauna
Room Facilities
- Air Conditioning
- Hairdryer
- Radio
- Tea and Coffee Making Facilities
- Cable / Satellite TV
- Iron / Ironing Board
- Refrigerator
- Telephone
- Ensuite / Private Bathroom
- Mini Bar
- Safe
The Westin Resort & Spa Cancun Guest Reviews (10)
if you like a quiet place with great views, a fantastic deal in the royal beach club, a very helpful staff and a fine room, this is the place. if you are bothered by ticky-tacky stuff such as a lamp that does not work, a balcony chair that is broken, a tv that has poor sound quality, etc., this is not the place. maintenance is not a word that means much here. its staff spends too much time at the other westin property, the lagunamar which is a time share hot spot. we will return because i can deal with a broken balcony chair.
hyperbole wrote on January 14, 2012
The hotel doesn't seem to have a manager, or trained staff. They are very confused with any request. For 3/7 nights, we had no housekeeping services!!! When they came, they forgot to bring towels, or shampoo, or soap! The pool towels were a treasure to be hunted! The pools were good, the ocean is beautiful, but for the same price, there's got to be sth better nearby! Average kitchen service by the beach was 45 minutes!Oh well!
Mudly wrote on January 4, 2012
If you need anything at this hotel, forget about it!!! The housekeeping is terrible. They forget to bring you towels, bath mats, or completely forget to make your room as it happened to us 3 times!!!! No minibar amenities until you beg them to bring some. Very few employees around. Even beach towels are a hassle to get! As for the manager? He's on vacation, I bet! Not at work! If this were a ship, it would sink soon. 3rd floor rooms are so old!!! The wall paper is coming out, mold is everywhere! Think twice before you book this one!
Mudly wrote on January 4, 2012
Nothing at walk-able distance, but there is bus every 5 minutes.
Pudding wrote on December 30, 2011
We were here for the first half of the Christmas break, and were quite satisfied with our stay. This Westin is located at the southern (quiet) end of the hotel zone, close to the airport (but still subject to the riiculous ripoff cab fare of $64 to the hotel zone). The hotel has several nice pools, both on the beach side and the lagoon...many people start on the beach side and follow the sun to the lagoon. What is nice is that the beach flows seamlessly into the pool area, whereas at some hotels there is a cliff. Staff is very friendly. Restaurants are a bit pricey and there are few other choices in the area. The buses to the other parts of hotel strip run frequently and are very inexpensve. Not much else in the way of entertainment, so you come here mainly for sun worship.
shpace wrote on December 29, 2011
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