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The Westin New York Grand Central Hotel

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The Westin New York Grand Central Hotel

The Westin New York Grand Central Hotel

4 Stars

212 East 42nd Street New York NY 10017


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The Westin New York Grand Central Hotel RoomThe Westin New York Grand Central Hotel BathroomThe Westin New York Grand Central Hotel RoomThe Westin New York Grand Central Hotel Meeting room
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Rating criteria
Rating
Cleanliness 4
Facilities 4
Service 5
Location 5
Pricing 4
Overall 3.8
Whether in the Big Apple for business or leisure, discerning travellers find an ideal urban retreat in the stylish accommodations of centrally located The Westin New York Grand Central Hotel. This sophisticated hotel in New York City is close to the iconic Empire State Building, Chrysler Building and Rockefeller Center. After walking around famous Times Square, tourists can catch shows at the Broadway theatres or explore the sprawling Central Park.

Location
The Westin New York Hotel is in Midtown Manhattan, near Grand Central Station. A trip to New York is not complete without shopping along Fifth Avenue, seeing concerts or sports events at Madison Square Garden and visiting Metropolitan Museum of Art, Museum of Modern Art or Guggenheim Museum.

Rooms
Each of the 774 rooms and suites echoes understated elegance and features air conditioning, Internet access (fees apply), safe deposit box, coffee maker with Starbucks coffee, work desk and hairdryer.

Restaurant
Guests at Westin New York Grand Central sample appetising breakfast at Leona's on site. Visitors can head to nearby restaurants for more dining options.

General
The Westin New York Grand Central Hotel offers 12,000 sq feet of meeting space with floor-to-ceiling-windows, including a ballroom for up to 450 people. At the hotel, patrons can spend free time working out at 24-hour equipped fitness centre or enjoying drinks at the bar and lounge.

Additional Information

  • 12 km to the Airport (LaGuardia)
  • 25 km to the International Airport (John F Kennedy)

Hotel Facilities

  • Banquet Facilities
  • Conference Facilities
  • Business Centre
  • Gym / Fitness Facilities
  • Concierge
  • Parking Facilities (At Cost)

Room Facilities

  • Cable / Satellite TV
  • Safe
  • Ensuite / Private Bathroom
  • Telephone
  • Internet Access
  • Voicemail

The Westin New York Grand Central Hotel Guest Reviews (135)


The Westin New York Grand Central Hotel
4 out of 5

Thank you to the staff at The Westin Grand Central for making our stay in NYC so wonderful. After a long journey our room was not ready, they found another room and offered us a cold water while we waited. A great location - easy walking distance to Times Square and all major attractions. Local deli's are great for a quick breakfast, lunch or dinner. Would definitely stay here again.

Big Red Jet wrote on December 14, 2012


The Westin New York Grand Central Hotel
3 out of 5

Obviously, when you are in NYC for less than 48 hours, you will only spend time in your hotel to sleep. Well, the room sufficed enough. The location was great being not that far from Times Square and right by the UN. However, we had one of the non-renovated rooms so while the room was clean, it wasn't THAT comfortable. Nothing to complain about but nothing really to rave about either. The staff at check-in and check-out were great though. Very friendly and professional.

Mike S H. wrote on January 17, 2012


The Westin New York Grand Central Hotel
4 out of 5

I've stayed here 50 or so times. Nice people. now a Starwood property. This is the best price I've had staying there. Room is clean - good location - near Grand Central

Billg wrote on January 14, 2012


The Westin New York Grand Central Hotel
4 out of 5

This hotel was ideally placed for a walking experience in Manhattan and the rate was good for NYC at this time of the year. Room was spacious and comfortable but very warm (heating/cooling system not working). Often plumbing noises from the adjoining room were periodically disturbing. Overall, good value for the money, especially due to its location and easy access to NYC's sites.

Kodaiite wrote on December 22, 2011


The Westin New York Grand Central Hotel
3 out of 5

Room furnishings look more like Grandma's cast-offs than the pictures on the web. Beds were comfortable and clean, however. Bathroom was neither. Why can't the folks who install hotel shower fixtures ever set the hot and cold to both turn in the proper direction? Oh, and clean the floor with your eyes open. Lobby was cramped and not welcoming. That said, can't beat the location for easy walk to midtown stuff and easy subway access. Price was good too.

Mom who travels wrote on December 20, 2011


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Overall Guest Rating

Overall3.8 out of 5
Cleanliness4 out of 5
Facilities4 out of 5
Service5 out of 5
Location5 out of 5
Pricing4 out of 5

The Westin New York Grand Central Hotel Guest Reviews

SortBy:

4 out of 5

Thank you to the staff at The Westin Grand Central for making our stay in NYC so wonderful. After a long journey our room was not ready, they found another room and offered us a cold water while we waited. A great location - easy walking distance to Times Square and all major attractions. Local deli's are great for a quick breakfast, lunch or dinner. Would definitely stay here again.

Review by: Big Red Jet
Date stayed December 14, 2012

3 out of 5

Obviously, when you are in NYC for less than 48 hours, you will only spend time in your hotel to sleep. Well, the room sufficed enough. The location was great being not that far from Times Square and right by the UN. However, we had one of the non-renovated rooms so while the room was clean, it wasn't THAT comfortable. Nothing to complain about but nothing really to rave about either. The staff at check-in and check-out were great though. Very friendly and professional.

Review by: Mike S H.
Date stayed January 17, 2012

4 out of 5

I've stayed here 50 or so times. Nice people. now a Starwood property. This is the best price I've had staying there. Room is clean - good location - near Grand Central

Review by: Billg
Date stayed January 14, 2012

4 out of 5

This hotel was ideally placed for a walking experience in Manhattan and the rate was good for NYC at this time of the year. Room was spacious and comfortable but very warm (heating/cooling system not working). Often plumbing noises from the adjoining room were periodically disturbing. Overall, good value for the money, especially due to its location and easy access to NYC's sites.

Review by: Kodaiite
Date stayed December 22, 2011

3 out of 5

Room furnishings look more like Grandma's cast-offs than the pictures on the web. Beds were comfortable and clean, however. Bathroom was neither. Why can't the folks who install hotel shower fixtures ever set the hot and cold to both turn in the proper direction? Oh, and clean the floor with your eyes open. Lobby was cramped and not welcoming. That said, can't beat the location for easy walk to midtown stuff and easy subway access. Price was good too.

Review by: Mom who travels
Date stayed December 20, 2011

4 out of 5

Overall very comfortable - room was nice size with an excellent bed/linens/pillows. The staff was excellent and very helpful and friendly. Location is safe and easy walk to 5th. The hotel is in the process of redoing most floors. Several good breakfast options nearby as well as resturants.

Review by: DeDriver
Date stayed December 20, 2011

4 out of 5

Great location, friendly staff, nice rooms. Only complaint is that I was told I'd have a king and the only room left was two doubles.

Review by: CLB63
Date stayed November 16, 2011

2 out of 5

We paid an extra twenty something dollars a day to get "stunning views of new york from floors 25 and above". Well, we were given a room on the 23 floor with an office building as a view. I would not mind this at all if they would have refunded this extra fee back to us. When we tried to contact front desk about this issue, the clerk was not helpful at all and barely knew how to speak english... She pretended that the extra fee we paid did not exist at all. We simply walked away because we did not want our nice New York trip ruined right from the start. Don't get me wrong, the hotel is great, clean and in an excellent location. The price is good for Manhattan. But honestly we feel like we paid extra for something that has not been delivered and/or not even refunded, in other words, we feel "ripped off". That fact alone is reason for me NOT to recommend it.

Review by: couple1981
Date stayed November 2, 2011

2 out of 5

My two granddaughters and I were greeted by a room not available for 6 hours. When we arrived in our room there were no robes as advertised, used pop bottles and dirty clothes behind the curtains. The bathroom had been cleaned slightly. The second day the room was cleaner. The beds did not have bedbugs as the Pennsylvania Hotel had.

Review by: NikkiKate
Date stayed November 1, 2011

3 out of 5

The Staff was VERY helpful and friendly! The room was clean, the beds were comfortable, the view of the Empire State Building was great! It was disappointing that there was no "complimentary" breakfast, no coffee maker in the room or coffee in the lobby, no "in room " fridge, no newspaper, and the internet was not included in the room fee. At those prices, I would have expected some of those perks. Lovely hotel but a bit "tired."

Review by: Anonymous
Date stayed October 25, 2011

3 out of 5

The room was nice but could use a little updating and paint. It is beginning to show signs of wear. The location was great for being able to get from Grand Central to anywhere. The price as a little steep for the quality of the room. Not bad, though.

Review by: A. W.
Date stayed October 19, 2011

4 out of 5

We loved the location and the size of the rooms. The bar was fun too!

Review by: V.M.
Date stayed October 18, 2011

4 out of 5

Very accessible to cabs. in New York, that's very important. As rated, staff was efficient & friendly. We attended a rehearsal dinner & wedding ceremony - took a bus tour of the city, and attended mass at ST. Agnes which was walking distance from the hotel. We did not care for the 'pharmacy' style shampoo, gel & lotion for both the look and aroma. The bar soap also was not our favorite. Wonderful amenity in the bathroom were the towels.

Review by: JLor
Date stayed October 8, 2011

4 out of 5

We came to NY for a quick weekend that was part business/part pleasure and enjoyed staying at the Helmsley. In particular, the staff was excellent -- very friendly and helpful. Dining room/room service/food was very good. The room was pretty nice -- nothing fancy, but was clean and quiet. We thought it was a little stark with no pictures on the walls at all, but really the only thing that bothered us was that it was cold. Evidently the heat's not on yet in October and it was an unseasonably chilly weekend. All in all though, a good experience. Like everything in Manhattan, it seemed expensive by our standards, but we obtained a better deal here than we could at other similar hotels.

Review by: Carlotta
Date stayed October 5, 2011

3 out of 5

Hotel is rated 4 stars from Orbitz, but it is a 3 stars to me. Staff are very nice and friendly. Lobby is beautiful, but the room is not. It is conveniently located near the UN, and the T station (Grand Central). No free wifi, but if you joined hotel's membership, it is free. Hotel does not have restroom in the lobby.

Review by: yogocoola
Date stayed October 4, 2011

5 out of 5

Great services, excellent location and fun! One of the nicer, friendlier and cleaner NYC hotel experiences I have had...

Review by: Jason
Date stayed August 1, 2011

3 out of 5

Not bad for the price considering it's manhattan. Nothing special but it was clean and that's ok with me.

Review by: Tone
Date stayed July 12, 2011

1 out of 5

THE HOTEL WAS NOTHING LIKE THE PICTURES...THE SHOWERS AND SINKS WERE STOPPED UP AN NO ONE CAME UP TO FIX IT...NOT HAPPY

Review by: hOPKINS
Date stayed July 11, 2011

5 out of 5

Everything was good.

Review by: isa
Date stayed July 5, 2011

4 out of 5

I had never stayed here and picked the Helmsley online, based on price, location, etc. It was rated a 3 star hotel so I was expecting basic accomodation but was very pleasantly surprised on arrival. It was great value for the price, very clean, great midtown location close to Grand Central subway, friendly staff, and best of all, the beds were super comfortable. After a long day out shopping, sightseeing, etc., they were a real treat to sleep in. I would definitely stay here again.

Review by: Petropolis
Date stayed June 29, 2011

The Westin New York Grand Central Hotel photos

The Westin New York Grand Central Hotel Room
Room
The Westin New York Grand Central Hotel Bathroom
Bathroom
The Westin New York Grand Central Hotel Meeting room
Meeting room
The Westin New York Grand Central Hotel Meeting room
Meeting room
The Westin New York Grand Central Hotel Room
Room
The Westin New York Grand Central Hotel Meeting room
Meeting room
The Westin New York Grand Central Hotel Room
Room
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