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The Westin Kuala Lumpur Hotel

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The Westin Kuala Lumpur Hotel

5 Stars

199 Jalan Bukit Bintang Kuala Lumpur 55100


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The Westin Kuala Lumpur Hotel ExteriorThe Westin Kuala Lumpur Hotel LobbyThe Westin Kuala Lumpur Hotel Twin roomThe Westin Kuala Lumpur Hotel Room
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Rating criteria
Rating
Cleanliness 5
Facilities 4.5
Service 5
Location 5
Pricing 4
Overall 4.7
Being close to Petronas Towers, The Westin Kuala Lumpur Hotel offers mix of recreational, dining, business and function facilities for an enjoyable holiday. The local attractions such as Central Market, Starhill Gallery are also within easy reach from the hotel.

Location
The Westin Hotel is located in Bukit Bintang, an area, which is home to many landmark shopping centres, cafes, clubs, shops, malls and specialty shops. Some of the places of interest of Kuala Lumpur including Sungei Wang Plaza, Berjaya Times Square and Craft Complex are less than a kilometre from the property.

Rooms
The Westin Hotel offers 443 comfortable guestrooms that are well equipped with a range of modern facilities including air conditioning, coffeemaker, telephone, cable TV, refrigerator and Wi-Fi access (fees apply).

Restaurant
Guests can dine at Prego, an ideal place for Italian food trends. EEST offers Pan Asian flavours from their five distinct kitchens featuring Thai, Chinese, Japanese, Malaysian, and Vietnamese cuisine. Also available is an outdoor courtyard and bar offering a wide variety of drinks and live entertainments.

General
The Westin Kuala Lumpur Hotel's spacious meeting and function rooms offer an ideal setting for conferences, weddings or product launches. Shoppers will enjoy the chance to visit the city's popular shopping venues such as Suria KLCC Mall and Pavilion Mall.

Additional Information

  • NOTE: In-room Wi-Fi access fee is RM 48.00 nett for 24 hours.
  • 900m to Berjaya Times Square.
  • 900m to Sungei Wang Plaza.
  • 2km to Kuala Lumpur City Center.
  • 2km to Petronas Towers

Hotel Facilities

  • Airport Transfer
  • Banquet Facilities
  • Children's Playroom
  • Conference Facilities
  • Disabled Facilities
  • Internet Access - High Speed
  • Laundry Services
  • Non-Smoking Rooms
  • Photocopying Facilities
  • Room Service
  • Secretarial Services
  • Baby Sitting Service
  • Bar / Lounge
  • Children's Swimming Pool
  • Currency Exchange Services
  • Faxing Facilities
  • Internet Access - Wireless
  • Lift / Elevator
  • Parking Facilities
  • Reception
  • Safe Deposit Box
  • Swimming Pool - Outdoor
  • Ballroom
  • Business Centre
  • Concierge
  • Dining Room
  • Gym / Fitness Facilities
  • Laundry Facilities
  • Lobby
  • Parking Facilities (At Cost)
  • Restaurant
  • Sauna

Room Facilities

  • Air Conditioning
  • CD Player
  • Internet Access
  • Safe
  • Wireless Internet Access
  • Alarm Clock
  • Ensuite / Private Bathroom
  • Radio
  • Tea and Coffee Making Facilities
  • Cable / Satellite TV
  • Hairdryer
  • Refrigerator
  • Telephone

The Westin Kuala Lumpur Hotel Guest Reviews (34)


The Westin Kuala Lumpur Hotel
5 out of 5

The pavilion is just opposite the hotel and star hill gallery is just few minutes walking distance away from the hotel. Dim sum in the hotel is great as well!

Vicai wrote on August 24, 2012


The Westin Kuala Lumpur Hotel
4 out of 5

Over experience is great. Hotel located at ideal location and easy to get around. Only draw back is the room air-come is not cold enough. Westin management need to look into this issue.

Vicai wrote on August 24, 2012


The Westin Kuala Lumpur Hotel
3 out of 5

Do avoid this hotel if you drive and park.I was surprised to be asked to pay for parking upon check out.After staying at many hotels at KL,this has to be the first.What is the point of joining membership with them when you do not even have a basic perk like free parking as a guest in a 5 star hotel.

Skyer wrote on February 21, 2012


The Westin Kuala Lumpur Hotel
5 out of 5

The hotel located opposite the famous kuala lumpur shopping heaven "the pavilion". Room is clean and comfort.

Anonymous wrote on January 10, 2012


The Westin Kuala Lumpur Hotel
5 out of 5

The hotel located opposite the famous kuala lumpur shopping heaven "the pavilion". Room is clean and comfort.

Vicai wrote on January 10, 2012


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Overall Guest Rating

Overall4.7 out of 5
Cleanliness5 out of 5
Facilities4.5 out of 5
Service5 out of 5
Location5 out of 5
Pricing4 out of 5

The Westin Kuala Lumpur Hotel Guest Reviews

SortBy:

5 out of 5

The pavilion is just opposite the hotel and star hill gallery is just few minutes walking distance away from the hotel. Dim sum in the hotel is great as well!

Review by: Vicai
Date stayed August 24, 2012

4 out of 5

Over experience is great. Hotel located at ideal location and easy to get around. Only draw back is the room air-come is not cold enough. Westin management need to look into this issue.

Review by: Vicai
Date stayed August 24, 2012

3 out of 5

Do avoid this hotel if you drive and park.I was surprised to be asked to pay for parking upon check out.After staying at many hotels at KL,this has to be the first.What is the point of joining membership with them when you do not even have a basic perk like free parking as a guest in a 5 star hotel.

Review by: Skyer
Date stayed February 21, 2012

5 out of 5

The hotel located opposite the famous kuala lumpur shopping heaven "the pavilion". Room is clean and comfort.

Review by: Anonymous
Date stayed January 10, 2012

5 out of 5

The hotel located opposite the famous kuala lumpur shopping heaven "the pavilion". Room is clean and comfort.

Review by: Vicai
Date stayed January 10, 2012

4 out of 5

Hotel is great! only problem is why the breakfast was not included with my reservation !! and no any notice when making reservation!!

Review by: Benin
Date stayed October 13, 2011

5 out of 5

we have stayed at this hotel for the 5th time within the last 3 years.. we love it.. it is close to all big shopping centres and the breakfast buffet is scrumptous.. would recommend it to all my family and friends..

Review by: Louis Lin
Date stayed October 6, 2011

4 out of 5

staff were brilliant, customer service skills...local styles..loved it...would stay again..thank you

Review by: Anonymous
Date stayed September 3, 2011

5 out of 5

The service is excellent, and location is superb, right in the city centre. My husband and I spent stayed for 3 nights, and we enjoyed every minute of it. The staff were very efficient and friendly. It would've been perfect if the car parking and wifi internet access came complimentary with the room rate. I would definitely stay here again on my next trip to KL.

Review by: Anonymous
Date stayed July 5, 2011

4.6 out of 5

It is a really good hotel , just opposite to the pavillion shopping centre KL. Hotel conceige alway help us to call the taxi by metre, not like the other only asking you to use their hotel limouse for paying more. The lobby is small, so not easy to get where is the resturant hiding. May next time to stay there again, and know more about it. Strongly recommand.

Review by: KOK LIM CHAN
Date stayed June 29, 2011

4.8 out of 5

A lovely hotel to stay in. The staff were very friendly. Room was very neat and clean and the shower was fantastic. Location is very good as it is next to the Pavilion which is a great shopping centre for branded and not so branded goods. Breakfast was great too -a very good spread indeeed. Will definitely go back to stay again.

Review by: Lay Beng Yoon
Date stayed June 12, 2011

4.6 out of 5

World-class hotel with professional service and facilities - unexpected but welcomed little touches include complimentary wi-fi, popsicles and fresh fruit pool-side, as well as a daily changing array of complimentary iced herbal teas in the lobby. Superb location right in the heart of KL's luxury shopping district.

Review by: Anonymous
Date stayed April 27, 2011

4.2 out of 5

As a regular traveller to KL & other cities in Asia, we chose the Westin due to its proximity all the shopping & night life in Bukit Bintang. Plus points: good service/friendly staff as one would expect from a deluxe hotel like the Westin. Excellent location to experience Bukit Bintang, though if travelling in & out of the hotel by car it can be cumbersome due to traffic & the 1-way loop in this particular stretch of road.Excellent Italian restaurant (Prego). Negative aspects: rooms are spacious, but in need of more oomph & colour for a deluxe hotel. Free internet should be offered, in line with other hotels charging this rate (Shangri-La, Traders etc). Middle aged Indian lady at limo/umbrella counter should be more courteous & friendly like other staff.

Review by: Anonymous
Date stayed January 31, 2011

4.6 out of 5

Very Good services very good crew

Review by: Anonymous
Date stayed November 21, 2010

4 out of 5

the location of the hotel couldn't be better.. across the road from the pavillion!! the breakfast buffet selection was not so great for the price we paid.. we stayed for 5 nights and the cleaning lady got lazy by the 3rd night..

Review by: Anonymous
Date stayed July 21, 2010

4.4 out of 5

service was good, however i requested a bowl and spoon 3 times and it never arrived. they were kind enough to allow a late check out and early check in.

Review by: Anonymous
Date stayed March 30, 2010

4.4 out of 5

Great location very good value for the one bedroom executive residence. Too bad could only stay for 1 night but will definately spend more time there next time around.

Review by: Anonymous
Date stayed February 23, 2010

5 out of 5

Awesome hotel!

Review by: Anonymous
Date stayed December 7, 2009

4.8 out of 5

Possibly the nicest hotel room I've ever had, and certainly the most comfortable bed. Wow it was amazing! The toilet flush being loose was the only downside, the rest was fantastic! Highly recommended!

Review by: Anonymous
Date stayed November 30, 2009

3.8 out of 5

Fantastic place.

Review by: B.H. Tang
Date stayed August 20, 2009

The Westin Kuala Lumpur Hotel photos

The Westin Kuala Lumpur Hotel Exterior
Exterior
The Westin Kuala Lumpur Hotel Lobby
Lobby
The Westin Kuala Lumpur Hotel Room
Room
The Westin Kuala Lumpur Hotel Living room
Living room
The Westin Kuala Lumpur Hotel Restaurant
Restaurant
The Westin Kuala Lumpur Hotel Pool
Pool
The Westin Kuala Lumpur Hotel Twin room
Twin Room
The Westin Kuala Lumpur Hotel Living room
Living room
The Westin Kuala Lumpur Hotel Dining
Dining
The Westin Kuala Lumpur Hotel Bar
Bar
The Westin Kuala Lumpur Hotel Exterior
Exterior
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