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The Swanston Hotel Grand Mercure Melbourne

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The Swanston Hotel Grand Mercure Melbourne

The Swanston Hotel Grand Mercure Melbourne

4.5 Stars

195 Swanston Street Melbourne VIC 3000


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The Swanston Hotel Grand Mercure Melbourne RoomThe Swanston Hotel Grand Mercure Melbourne PoolThe Swanston Hotel Grand Mercure Melbourne ExteriorThe Swanston Hotel Grand Mercure Melbourne Reception
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Rating criteria
Rating
Cleanliness 4.7
Facilities 5
Service 5
Location 5
Pricing 5
Overall 4.9
Explore Melbourne attractions and business hubs with ease by booking a stay at the centrally located The Swanston Hotel Grand Mercure Melbourne. This elegant hotel also offers top-notch facilities and easy access to must-see sites like Shrine of Remembrance, Federation Square and Eureka Skydeck 88. During free time, tourists visit Melbourne Zoo and Melbourne Museum. Melbourne City Conference Centre is less than a kilometre from the property.

Location
The Swanston Hotel Grand Mercure is ideally positioned on Swanston Street, in the heart of Melbourne. While in the Victoria capital, tourists stroll along Parliament Gardens or catch live shows at Her Majesty's Theatre.

Rooms
The spacious rooms and suites have air conditioning/heating, cable flat-screen TV, DVD player, iPod dock, hairdryer, iron/ironing board, mini bar, microwave oven, safe deposit box and tea/coffee maker. Suites have separate living area.

Restaurant
Start the day at Swanston Hotel Grand Mercure with tasty breakfast at Cocoon Lounge. Diners also have modern Italian dishes at The Louden Kitchen & Grill or drinks at Soul Cafe and Cocoon Bar.

General
The Swanston Hotel Grand Mercure Melbourne offers 24-hour front desk, events spaces, Internet access, business centre, luggage storage, concierge, airport shuttle (fees apply) and laundry/dry cleaning. Guests unwind in the indoor heated pool and gym after touring the area.

Additional Information

  • 25 km to the International Airport (Melbourne)

Hotel Facilities

  • Banquet Facilities
  • Child Care
  • Currency Exchange Services
  • Gym / Fitness Facilities
  • Laundry Facilities
  • Lobby
  • Parking Facilities (At Cost)
  • Reception
  • Safe Deposit Box
  • Tour Desk
  • Bar / Lounge
  • Concierge
  • Disabled Facilities
  • Internet Access - High Speed
  • Laundry Services
  • Non-Smoking Rooms
  • Photocopying Facilities
  • Restaurant
  • Smoke Free Hotel
  • Cafe
  • Conference Facilities
  • Faxing Facilities
  • Internet Access - Wireless
  • Lift / Elevator
  • Parking Facilities
  • Plunge Pool
  • Room Service
  • Swimming Pool - Indoor

Room Facilities

  • Air Conditioning
  • Ensuite / Private Bathroom
  • Mini Bar
  • Tea and Coffee Making Facilities
  • Cable / Satellite TV
  • Heating
  • Pay-per-view Movies
  • Telephone
  • DVD Player
  • Internet Access
  • Safe

The Swanston Hotel Grand Mercure Melbourne Guest Reviews (175)


The Swanston Hotel Grand Mercure Melbourne
4 out of 5

The stay was most enjoyable, the only down side was we bought a package deal that was including buffet breakfast, the hotel. said that no it was room only and that there was an additional cost of $28 per person which was upsetting.

Angelwings wrote on January 23, 2013


The Swanston Hotel Grand Mercure Melbourne
4 out of 5

Walking distance to all things important whether it be shopping, eating or entertainment

Barb wrote on December 16, 2012


The Swanston Hotel Grand Mercure Melbourne
5 out of 5

Just love it. Every time i go to Melbourne i just book the hotel.

best girl wrote on December 13, 2012


The Swanston Hotel Grand Mercure Melbourne
5 out of 5

Value for money with amenities in room. Located besides shopping center, just next door, and Chinatown with its eating establishments around the neighborhood.

John Ching wrote on October 24, 2012


The Swanston Hotel Grand Mercure Melbourne
1 out of 5

This hotel is one the worse hotel I been stay in Melbourne , the breakfast is terrible ...the coffee is instant coffee Nescafé ,,, terrible ...

Anonymous wrote on September 15, 2012


See all reviews
Hilton On The Park Melbourne 5 Stars
Holiday Inn Melbourne On Flinders 4.5 Stars
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Novotel Melbourne St Kilda Hotel 4.5 Stars
Rendezvous Hotel Melbourne 4.5 Stars
Crowne Plaza Hotel Melbourne 4.5 Stars
Novotel Hotel Melbourne Glen Waverley 4.5 Stars
Radisson On Flagstaff Gardens Melbourne 4.5 Stars
Rydges On Swanston Melbourne Hotel 4.5 Stars

Overall Guest Rating

Overall4.9 out of 5
Cleanliness4.7 out of 5
Facilities5 out of 5
Service5 out of 5
Location5 out of 5
Pricing5 out of 5

The Swanston Hotel Grand Mercure Melbourne Guest Reviews

SortBy:

4 out of 5

The stay was most enjoyable, the only down side was we bought a package deal that was including buffet breakfast, the hotel. said that no it was room only and that there was an additional cost of $28 per person which was upsetting.

Review by: Angelwings
Date stayed January 23, 2013

4 out of 5

Walking distance to all things important whether it be shopping, eating or entertainment

Review by: Barb
Date stayed December 16, 2012

5 out of 5

Just love it. Every time i go to Melbourne i just book the hotel.

Review by: best girl
Date stayed December 13, 2012

5 out of 5

Value for money with amenities in room. Located besides shopping center, just next door, and Chinatown with its eating establishments around the neighborhood.

Review by: John Ching
Date stayed October 24, 2012

1 out of 5

This hotel is one the worse hotel I been stay in Melbourne , the breakfast is terrible ...the coffee is instant coffee Nescafé ,,, terrible ...

Review by: Anonymous
Date stayed September 15, 2012

4 out of 5

central location, good facilities & great value......

Review by: CSwee
Date stayed July 31, 2012

4 out of 5

The hotel is in an excellent location with the whole city at your doorstep. The staff were extremely friendly and helpful. The only thing that could be better is the housekeeping of the room. The bed was always made but we had rubbish in our room for 2 days that wasn't taken away. Apart from that the service and location doesn't get any better.

Review by: Lfed
Date stayed July 25, 2012

4 out of 5

Location, location, location! Perfect central location, can walk everywhere in the CBD with ease. Very clean,with friendly staff. The only thing that lets it down is the bathrooms which could do with a revamp. I can strongly recommend it. Been there before and will go back.

Review by: pman
Date stayed May 9, 2012

5 out of 5

Fantastic location to the shops and very close to all forms of transport.

Review by: Webby
Date stayed April 26, 2012

4 out of 5

Great location! Walking distance to most places. A very quiet room and a window that opens! Hurray!!. Would choose it again.

Review by: annie s
Date stayed April 9, 2012

5 out of 5

Standard room were well-priced and spacious, modern and well-equipped. The hotel has the usual sort of facilities: restaurants; bar; cafe; gym; pool. Location could not have been better, on Swanston Street between Bourke and Little Bourke. Will definitely consider staying there again on future trips.

Review by: Person X
Date stayed November 28, 2011

4 out of 5

Good service friendly staff. noisy air conditionder but otherwise great value for money

Review by: higherskill
Date stayed November 28, 2011

4.8 out of 5

nice clean room everything worked,not like some hotels when things do not function properly. staff helpfull and friendly very good position to explore melbourne

Review by: Brian and Julie Priestley
Date stayed September 21, 2011

4.8 out of 5

Great Hote, l perfect position, rooms are so spacious will always stay here if possible

Review by: natasha stephenson
Date stayed July 19, 2011

3.8 out of 5

good case of you get what you pay for Great location

Review by: Anonymous
Date stayed June 20, 2011

4.2 out of 5

I really enjoyed my stay here and would return again.

Review by: Anonymous
Date stayed May 17, 2011

4.8 out of 5

Great location. No issues with the hotel at all,staff friendly. Would definitely stay there again.

Review by: Anonymous
Date stayed April 24, 2011

4.4 out of 5

Staff very friendly. Room clean. Bed very comfortable. Room needed refurbishing, rubboer pads not replaced on toiled seat, problem with the tap. No offer of a morning newspaper. Hair products provided but not moistuizer. Reception area, halls and room lots of scuff marks- looking very tired. This hotel was more a 3 star quality with a 4.5 star price - very expenseive for what was offered.

Review by: Anonymous
Date stayed April 18, 2011

4.2 out of 5

Right in the heart of Bourke St in the city. Great spot.

Review by: Phill Rushbrook
Date stayed February 25, 2011

4 out of 5

Excellent location right on Bourke St. A must if you need to be in the city

Review by: Phill Rushbrook
Date stayed February 8, 2011

The Swanston Hotel Grand Mercure Melbourne photos

The Swanston Hotel Grand Mercure Melbourne Room
Room
The Swanston Hotel Grand Mercure Melbourne Pool
Pool
The Swanston Hotel Grand Mercure Melbourne Reception
Reception
The Swanston Hotel Grand Mercure Melbourne Standard room
Standard Room
The Swanston Hotel Grand Mercure Melbourne Superior room
Superior Room
The Swanston Hotel Grand Mercure Melbourne Twin room
Twin Room
The Swanston Hotel Grand Mercure Melbourne Room
Room
The Swanston Hotel Grand Mercure Melbourne Exterior
Exterior
The Swanston Hotel Grand Mercure Melbourne Restaurant
Restaurant
The Swanston Hotel Grand Mercure Melbourne Deluxe suite
Deluxe Suite
The Swanston Hotel Grand Mercure Melbourne Superior room
Superior Room
The Swanston Hotel Grand Mercure Melbourne Pool
Pool
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