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The Sutton Place Hotel Toronto
4 Stars955 Bay Street Toronto ON M5S 2A2
|
Rating
|
|
|---|---|
| Cleanliness | 4.4 |
| Facilities | 3.9 |
| Service | 4.3 |
| Location | 4.6 |
| Pricing | 4.3 |
| Overall | 4.3 |
Location
Sutton Place is located on the corner of the University of Toronto campus, just a few steps from Queens Park. Guests of the hotel have easy access to the St. Lawrence Market and downtown shopping and dining.
Rooms
All 311 guestrooms and suites at the hotel feature comfortable bedding, plush bathrobes, hair dryers and workstations. Those in need of long-term accommodations can stay in one of the La Grand Residence Rooms, featuring expanded space and full equipped kitchens.
Restaurant
Accents Restaurant and Bar is located onsite and features a menu filled with fresh, innovate dishes. The mahogany furniture and mood lighting creates an intimate, elegant atmosphere.
General
Sutton Place offers more than a dozen banquet and event room options. Whether you need audio visual equipment for a large onsite business presentation or you are hosting a wedding for hundreds of friends and relatives, the event planning staff will help you organize your event. The hotel also features a full-service business centre, an indoor swimming pool, an exercise room, a beauty salon and spa, an outdoor sundeck and a sauna.
Hotel Facilities
- Baby Sitting Service
- Conference Facilities
- Lobby
- Reception
- Sauna
- Banquet Facilities
- Faxing Facilities
- Parking Facilities
- Restaurant
- Swimming Pool - Outdoor
- Bar / Lounge
- Gym / Fitness Facilities
- Photocopying Facilities
- Room Service
Room Facilities
- Air Conditioning
- Hairdryer
- Telephone
- Cable / Satellite TV
- Mini Bar
- Ensuite / Private Bathroom
- Radio
The Sutton Place Hotel Toronto Guest Reviews
I loved this hotel, the staff was great and friendly! the Location was Ideal for me. I was only dissapointed that the pool was not open, that was the only reason I gave the amenities 4 stars. I do wish the WIFI would have been complimentary to guest of the hotel, not just customers of the bar.
Maverixboy wrote on November 2, 2011
There was a bobby pin on the floor of my bathroom for my stay. It was on the floor right next to the trash bin. I don't know how someone could have emptied the bin and not seen it. Clearly the floor wasn't properly cleaned after the last guest. After a guest leaves, the bathroom floor needs to be mopped thoroughly. The elevators were dirty, and one of the revolving doors in the lobby felt like it is going to break. I would have mentioned the cleanliness issue to staff, but not one person I interacted with while there asked me how my stay was going. And I was down there a few times as my room key kept on getting deactivated. I won't be back to Sutton Place until they buy a broom, a mop, and a bottle of Windex.
Mark Sfca wrote on October 14, 2011
Services, room, facility, all are totally mediocre - not great, but not bad. What we liked the most was the room with very comfortable beds, and what we liked the least were the old, slowest elevators. The gym was so small with very old equipments and the access to the gym/pool area was like a labyrinth. Also, we found out that what was said about the room on Orbitz was a big error - we booked three rooms including one with two king-size beds (for a higher price), only to find out that the hotel doesn't even have a room with two king-size beds (of course, no apology from the hotel for the mistake). One of our family members had to sleep in a pull-out couch for a week, which was unacceptable.
Former Trontonian wrote on October 11, 2011
An average hotel close to excellent shopping facilities. The pool was unavailable due to being repaired; $25 per night for self-parking; and an extra charge for high speed Internet in the room.
Snoobs wrote on October 7, 2011
We spent one night in a renovated King room, and found it to be just fine. We were on the 7th floor but noise wasn't too bad for a big city (I always bring earplugs). Despite some negative reviews I'd seen recently, our experience was good. Comfy bed, clean room, friendly check-in.
Tom in NC wrote on October 4, 2011
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