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The Reach Resort Waldorf Astoria Collection Key West
4 Stars1435 Simonton Street Key West FL 33040
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Rating
|
|
|---|---|
| Cleanliness | 5 |
| Facilities | 5 |
| Service | 5 |
| Location | 5 |
| Pricing | 3 |
| Overall | 4.6 |
Location
Located in the heart of Old Town, in Key West, Florida showcasing Key West's only natural beach as the backyard, The Reach Resort Waldorf Astoria Collection Key West is only one block from the vibrant attractions and pulsing nightlife of Duval Street. Minutes from world-class deep-sea fishing, scuba diving, snorkelling, and parasailing, the property is just 3 miles from Key West International Airport.
Rooms
Relax and repose in one of the 150 elegant guest rooms, featuring sweeping beach views, and attentive services.
Restaurant
Featuring magnificent outdoor dining and indoor ocean views, the upscale onsite restaurant offers you an atmosphere and an innovative menu to excite the senses. Toast a fabulous stay with a favourite beverage poolside.
General
Elegantly appointed meeting and banquet rooms bestowed with state-of-the-art amenities are architecturally designed to allow the beauty of the beach to lend a unique ambience to your professional and social events. Take refuge from the hurry of modern life in the ideal environment of the exotic spa and explore the remarkable restorative power of quit repose and total indulgence on the body, mind and soul.
Additional Information
- 5km to the International Airport (Key West)
Hotel Facilities
- Airport Transfer
- Bar / Lounge
- Internet Access - Wireless
- Swimming Pool - Outdoor
- Ballroom
- Concierge
- Restaurant
- Banquet Facilities
- Conference Facilities
- Spa / Wellness Centre
Room Facilities
- Air Conditioning
- Ensuite / Private Bathroom
- Modem / Data Port Connection
- Safe
- Wireless Internet Access
- Bathrobe
- Hairdryer
- Pay-per-view Movies
- Telephone
- Cable / Satellite TV
- Mini Bar
- Refrigerator
- Voicemail
The Reach Resort Waldorf Astoria Collection Key West Guest Reviews
We were completely dissatisfied regarding the horrific treatment my husband and I were subjected to by the hotel management at the Reach Hotel in Key West. My husband and I vacation in Key West every year because Key West is renowned for being pet friendly. When I booked my hotel stay at the Reach, I was told it was a pet friendly hotel. This is a total lie! I am not going to go into all the gory details, but the hotel manager actually called the police to have my husband and I physically removed from the hotel just because our sweet little, calm, quiet, friendly chihuahua was on the beach. I was laying quietly on my lounge chair with my dog (her name is Mandee) asleep by my side when 3 police officers along with the hotel manager and a hotel security guard confronted me on the beach. I was in shock as were many of the other hotel guests who were actually quite fond of our cute little pet. We were then rudely escorted by the police and the hotel manager to our room where we were subjected to very aggressive treatment by the police and management. They were actually trying to provoke me into doing or saying something that would give them cause to arrest me. Can you imagine the embarrassment and humiliation...and all because I had my dog on the beach sleeping in my lounge chair. We are not a trouble makers and would have complied with the hotel rules about having pets on a leash on the beach, but at no time did the hotel manager or security guard ever state a leash was required. If given the opportunity I would have gladly put Mandee on a leash. Rather, the hotel manager chose to wave a piece of paper in front of me on the beach in front of all the other hotel guests stating we were in violation of the hotel policy. Then after all this harassment and being evicted, I unfortunately left my purse behind. When I called the hotel, the said I could come to the hotel and pick it up, but that if I entered the hotel they were going to call the police...AGAIN! We paid for the hotel in full and DID NOT receive any refund for the three nights we missed and had to pay hundreds of dollars to stay else where. Stay far far away from the REACH!
Theresa101 wrote on December 27, 2011
One block from Duvall St and with its own private beach...it doesn't get any better than that! The room was nice and spacious too, especially the bathroom.
CT Family of Four wrote on December 25, 2011
The staff were all extremely friendly and helpful, the room was always cleaned so nicely. Location was perfect for duval street nightlife! Great trip!
laur87 wrote on December 24, 2011
They advertise as Pet friendly and THEY ARE NOT. Derick was like a prison guard who actually got us thrown out of the hotel because our dog was sleeping on our chair on the beach. We had to pay for three nights at the Banana Bay Resort which is extremely pet friendly. My dog is extremely well behaved and is not yappy. She weighs 7 lbs. What jerks they are!!! DO NOT RECOMMEND at all. They had the police come escort us off the property and threaten us! Very embarrassing.
Theresa101 wrote on December 22, 2011
This was our first time in Key West. We loved the hotel and the staff. They would always ask us if we needed anything or if there was anything they could do for us. The room was great and the bed was very comfortable. We would stay there again next time.
vacation duo wrote on December 16, 2011
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