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The Palace Hotel Manchester

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The Palace Hotel Manchester

The Palace Hotel Manchester

4 Stars

Oxford Street Manchester M60 7HA


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The Palace Hotel Manchester Hotel exteriorThe Palace Hotel Manchester DiningThe Palace Hotel Manchester Meeting roomThe Palace Hotel Manchester Reception
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Rating criteria
Rating
Cleanliness 1
Facilities 2
Service 4
Location 1
Pricing 2
Overall 2
Having the warm surrounding, the Palace Hotel is an ideal place for those who want to enjoy the beauty of Manchester in a really peaceful and relaxing atmosphere.

Location
Located in the heart of Manchester's conference district, the Palace Hotel is in proximity to a host of stylish and elegant bars, clubs and restaurants. Some of the most renowned places to visit are just a short walk away including the Opera House, Top Nightclubs and Bridgewater Hall- home to the famous Halle Orchestra.

Rooms
Accommodation at hotel is comfortable, stylish, modern and luxurious providing guest with 275 rooms all encompassing a range of facilities including high speed internet access and work area.

Restaurant
The renowned on-site restaurant, which serves an extensive a la carte menu, is the ideal setting for your dining needs. The Tempus Bar offers fancy cocktails as well as classic drinks and is also an ideal place to unwind after an exhausting day.

General
The Palace Hotel contains the 15 elegant function suites and a largest conference room in Manchester, which are the ideal venue to host high profile events and a wide range of meetings and banquets. At leisure, guests can also discover the extensive theatre, entertainment spots, Opera House, top nightclubs, Bridgewater Hall and many other amusements that are available within minutes from the hotel.

Additional Information

  • 20 min drive to the Airport (Manchester)

Hotel Facilities

  • Banquet Facilities
  • Conference Facilities
  • Faxing Facilities
  • Lift / Elevator
  • Room Service
  • Bar / Lounge
  • Currency Exchange Services
  • Internet Access - High Speed
  • Pets Allowed
  • Safe Deposit Box
  • Business Centre
  • Disabled Facilities
  • Laundry Facilities
  • Restaurant
  • Smoke Free Hotel

Room Facilities

  • Cable / Satellite TV
  • Iron / Ironing Board
  • Telephone
  • Ensuite / Private Bathroom
  • Safe
  • Hairdryer
  • Tea and Coffee Making Facilities

The Palace Hotel Manchester Guest Reviews (116)


The Palace Hotel Manchester
2 out of 5

Very close to railway line, with windows that wouldn't close. Also, room (260) appeared to be located next to a sluice, or the neighbouring room occupant took many showers in the morning. Consequently, sleep was very difficult. Added to this, one of the duvets had holes in, and the other bed had a heavily stained matress, which when combined with minimal protection, was an unpleasant revelation when moving the pillow. Also, a strange positioning of the kettle - in a cabinet, so that the steam was captured within(?) the furniture. It was a shame that the positive elements of this victorian hotel, and the good impression of the very pleasant staff, were overridden by the shabby room.

Spinozist wrote on August 1, 2012


The Palace Hotel Manchester
4 out of 5

Having just returned from the Palace Hotel, I was very pleasantly surprised. The service was extremely good and the staff very helpful. It is superbly situated in the center of Manchester and everything is at ones finger tips. Our room was very nice, impeccably clean, the beds were very comfortable and spacious. It had a slightly ecclesiastical feel to it, due to the high vaulted ceiling. Extra pillows and duvets were available in the room and everything was, as it should be in a 4 star hotel. The shower was superb, not like some hotel showers I could mention, where you are lucky to get a dribble from the shower head. Should I really want to nit pick, then the grouting on the bathroom floor needs a little attention, but this is really a minor detail. The hotel is large and as such, a veritable rabbit warren, but this is to be expected from an establishment of this size and age. It has, what very many modern establishments lack, namely charm. Naturally, there are a few problems, but one should not forget, that this place is a grade 2 listed building and not a purpose built new hotel. The views from the room are over the roof tops, but then, I did not stay here to admire the views and this is therefore immaterial. My partner and I stayed in room 5400 and we would certainly do so again.

Corpo wrote on April 28, 2012


The Palace Hotel Manchester
1 out of 5

The location of the hotel is the only saving grace of this so called 4 star hotel! The first room we were given was totally unacceptable with 2 stand alone electric heaters positioned in the middle of the room which were so woefully inadequate for the job they were supposed to do. In the corner of the room the rising damp had obviously got way out of control so we decided to ask for a room change which to the credit of the reception staff we were given straight away. The second room was a major improvement until we found out that the shower didnt work! We asked to be moved again and finally we were given a room that allowed us to be comfortable, until we found out that aircon did not work. Too tired to move again we were both so let down by the hotel on what was supposed to be a well deserved night out in a great city. Bit of advice for the Palace hotel..dont try to fob off old and tired rooms to guests when you have far more superior rooms available, I would have thought in these economically hard times repeat business would have been a priority....we however shall never return!

cocobedford wrote on January 11, 2012


The Palace Hotel Manchester
4.4 out of 5

hotel with a personality, variety of rooms and views. handy location opposite to the railway connection to the airport. walking distance to central attractions and shopping, also fair walking distance from the universities. rooms vary a lot indeed, mine was closer to the canal while friends stayed upstairs in more historical rooms - all were comfortable, nice and well appointed. fabulous breakfast with masses of choices and nice service. architectural masterpiece.

Anonymous wrote on March 31, 2011


The Palace Hotel Manchester
5 out of 5

An superb hotel in the centre of Manchester with excellent facilities and very helpful and friendly staff. The buffet breakfast was delicious! Thoroughly recommend this hotel!

Kathryn Andersson wrote on December 7, 2010


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Overall Guest Rating

Overall2 out of 5
Cleanliness1 out of 5
Facilities2 out of 5
Service4 out of 5
Location1 out of 5
Pricing2 out of 5

The Palace Hotel Manchester Guest Reviews

SortBy:

2 out of 5

Very close to railway line, with windows that wouldn't close. Also, room (260) appeared to be located next to a sluice, or the neighbouring room occupant took many showers in the morning. Consequently, sleep was very difficult. Added to this, one of the duvets had holes in, and the other bed had a heavily stained matress, which when combined with minimal protection, was an unpleasant revelation when moving the pillow. Also, a strange positioning of the kettle - in a cabinet, so that the steam was captured within(?) the furniture. It was a shame that the positive elements of this victorian hotel, and the good impression of the very pleasant staff, were overridden by the shabby room.

Review by: Spinozist
Date stayed August 1, 2012

4 out of 5

Having just returned from the Palace Hotel, I was very pleasantly surprised. The service was extremely good and the staff very helpful. It is superbly situated in the center of Manchester and everything is at ones finger tips. Our room was very nice, impeccably clean, the beds were very comfortable and spacious. It had a slightly ecclesiastical feel to it, due to the high vaulted ceiling. Extra pillows and duvets were available in the room and everything was, as it should be in a 4 star hotel. The shower was superb, not like some hotel showers I could mention, where you are lucky to get a dribble from the shower head. Should I really want to nit pick, then the grouting on the bathroom floor needs a little attention, but this is really a minor detail. The hotel is large and as such, a veritable rabbit warren, but this is to be expected from an establishment of this size and age. It has, what very many modern establishments lack, namely charm. Naturally, there are a few problems, but one should not forget, that this place is a grade 2 listed building and not a purpose built new hotel. The views from the room are over the roof tops, but then, I did not stay here to admire the views and this is therefore immaterial. My partner and I stayed in room 5400 and we would certainly do so again.

Review by: Corpo
Date stayed April 28, 2012

1 out of 5

The location of the hotel is the only saving grace of this so called 4 star hotel! The first room we were given was totally unacceptable with 2 stand alone electric heaters positioned in the middle of the room which were so woefully inadequate for the job they were supposed to do. In the corner of the room the rising damp had obviously got way out of control so we decided to ask for a room change which to the credit of the reception staff we were given straight away. The second room was a major improvement until we found out that the shower didnt work! We asked to be moved again and finally we were given a room that allowed us to be comfortable, until we found out that aircon did not work. Too tired to move again we were both so let down by the hotel on what was supposed to be a well deserved night out in a great city. Bit of advice for the Palace hotel..dont try to fob off old and tired rooms to guests when you have far more superior rooms available, I would have thought in these economically hard times repeat business would have been a priority....we however shall never return!

Review by: cocobedford
Date stayed January 11, 2012

4.4 out of 5

hotel with a personality, variety of rooms and views. handy location opposite to the railway connection to the airport. walking distance to central attractions and shopping, also fair walking distance from the universities. rooms vary a lot indeed, mine was closer to the canal while friends stayed upstairs in more historical rooms - all were comfortable, nice and well appointed. fabulous breakfast with masses of choices and nice service. architectural masterpiece.

Review by: Anonymous
Date stayed March 31, 2011

5 out of 5

An superb hotel in the centre of Manchester with excellent facilities and very helpful and friendly staff. The buffet breakfast was delicious! Thoroughly recommend this hotel!

Review by: Kathryn Andersson
Date stayed December 7, 2010

5 out of 5

Can thoroughly recommend this hotel. Staff could not be nicer and customer service excellent! Rooms fantastic, breakfast a feast! Will definitely be returning.

Review by: Anonymous
Date stayed December 6, 2010

3.6 out of 5

Hotel old and different, would have been nice if breakfust was included instead of having to pay another £15 also some of the breakfast staff very slow, had to ask for tea and coffee, then the toast, then a fork, then spoons my breakfust was at this point cold!, no one appeared very interested. I would however go back again even though it is a little expensive, the location is resonable.

Review by: Anonymous
Date stayed November 29, 2010

4.2 out of 5

Stayed at the Palace Hotel for only one night. Location was perfect, and the room was very good value for the price. Breakfast in the morning was very good also. I will definately be staying here again in the future.

Review by: Craig Letson
Date stayed September 21, 2010

4.8 out of 5

very good location - beautiful hotel - good size room and bathroom and lovely decor

Review by: Eva Kelleher
Date stayed August 17, 2010

3 out of 5

The rooms can be better if decorated. but they kept original walls. I felt I was in the local toilet's because the walls were old. Can be very cold at times due to size of the room.

Review by: kam lee
Date stayed August 7, 2010

3.8 out of 5

Generally pleasant stay of 5 nights. Only having 1 (slow) elevator to the area where most rooms are led to considerable waits to get down to breakfast; this seemed to be the only service elevator to the meeting room area so was often in use by hotel staff for this purpose. Breakfast buffet was good, although practice of individually ordering coffee sometime when wait staff noticed you after you were seated led to getting coffee after the meal was finished.

Review by: Mark Spence
Date stayed May 26, 2010

5 out of 5

We visited Manchester for the first time starting the 8th of April, 2010 and booked the Palace Hotel. We found it to be a brilliant stay. The room (103) was large and very comfortable, airy, recently refurbished and with two queen-sized beds. But what was really excellent was the impressive efficiency and helpfulness of the staff. Every last one of them went out of her and his way to help with all the niggling little difficulties one comes across when being in a city for the first time. We highly recommend the Palace Hotel. The hotel itself is magnificent - a building to see all by itself. Breakfast, though not included in our booking, was well worth the money spent on it. It basically set you up for the whole day. We found The Palace Hotel to be great value for money, position right slam bang in the middle of everything ... and it helped us have a wonderful stay. We'd love to return!

Review by: Anonymous
Date stayed April 18, 2010

4.4 out of 5

A slightly old-fashioned hotel, but clean and comfortable and with all the facilities we needed for an overnight stay, such as tea and coffee making facilities, the iron and ironing board were useful. The public areas of the hotel are large and impressive, although it took me a while to negotiate the warren of corridors and find my room. The location is superb, being across the street from Oxford Road station and was only a short 5 minute walk to the restaurant on Deansgate where we were eating that night. The buffet breakfast was excellent. My only complaint would be that it was quite noisy in our room, with the trains rumbling past and the police sirens screaming through the night - but that's what you get in a city centre location, so not a complaint as such, more an observation.

Review by: Anonymous
Date stayed December 25, 2009

4 out of 5

Amazing building, nice bar, excellent breakfast, but a bit disappointed in the rooms themselves. No specific gripes - the shower was excellent - but the bathroom fittings and bedroom had clearly seen better days and I didn't feel that the room itself was really up to what you'd expect for a 4* hotel for the room rate charged. The building's architecture throughout, however, made up for this minor disappointment.

Review by: Natalie Taggart
Date stayed September 10, 2009

4.8 out of 5

Rooms very clean and big enough. View of a brick wall not very exciting but we didn't stay at the hotel for the scenery! Ideal location for the Palace theatre. Tempus restaurant and bar staff polite and accommodating. Would definitely stay here again.

Review by: Julie McKechnie
Date stayed May 27, 2009

3.6 out of 5

Breakfast arrangements were a bit chaotic. We were told to queue at different ends for the hotplate items which you could understand if they had the same items on each side so we had to squeeze between the people queing on the other side to collect come items. Also being a vegetarian it was nice to see that vegetarian sausages were being offered however they were not readily available, could not be ordered at the hotplate and had to be ordered when we arrived back at the table so what was the point of ordering and eating a sausage after the I had eaten the other parts or perhaps I was supposed to have let them go cold while I waited.

Review by: Anonymous
Date stayed January 5, 2009

4.4 out of 5

The Palace Hotel is excellently located for access to both shopping and leisure as well as a base for exploring further afield. The quality of service in the Tempas Bar in the evening and the Restaurant during breakfast was of a good standard and I am going to be recommending it to my conference organisers back home.

Review by: Darren Whittenham-Gray
Date stayed November 30, 2008

4.2 out of 5

Hotel room television and TV reception were not up to the standard I would expect of a 4 star hotel.

Review by: ROBERT PARKER
Date stayed November 28, 2008

4.8 out of 5

The building is amazing and the rooms are big, clean and lovely.

Review by: Nadine Doyle
Date stayed November 26, 2008

4.4 out of 5

Very Good Hotel. Excellent room and location for city centre shops. Not too close but within 15 minutes walking distance of the Arndale centre. Only gripe is the cooked breakfast was warm and not hot.

Review by: Mike Johnson
Date stayed November 20, 2008

The Palace Hotel Manchester photos

The Palace Hotel Manchester Hotel exterior
Hotel Exterior
The Palace Hotel Manchester Dining
Dining
The Palace Hotel Manchester Reception
Reception
The Palace Hotel Manchester Restaurant
Restaurant
The Palace Hotel Manchester Hotel exterior
Hotel Exterior
The Palace Hotel Manchester Meeting room
Meeting room
The Palace Hotel Manchester Restaurant
Restaurant
The Palace Hotel Manchester Room
Room
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